ibis Aachen Marschiertor - Aix-la-Chapelle
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Summary of reviewsThe 'ibis Aachen Marschiertor - Aix-la-Chapelle' is highly regarded for its optimal location, nestled conveniently between the central train station and Aachen's historic city center. It offers easy access to key attractions like the cathedral and the Christmas market, making it an ideal hub for both leisure and business travelers. Despite its central setting, the hotel provides a tranquil environment, ensuring a peaceful stay.
Guests frequently praise the breakfast at the hotel for its variety and quality with special mentions of the homemade waffles and fresh rolls. The breakfast buffet is abundant and satisfying, appealing to a wide range of tastes. Dinner at the hotel's bistro receives positive feedback as well with commendations for the tasty dishes and the relaxed atmosphere in the lounge area, which is open 24 hours.
The rooms, although generally small, are described as modern, clean and functional, providing a comfortable and cozy ambiance. Quiet rooms facing the courtyard are particularly appreciated. The excellent cleanliness standards of both the rooms and the overall hotel environment are frequently highlighted in guest reviews.
The staff at ibis Aachen Marschiertor - Aix-la-Chapelle receive high praise for their friendliness, helpfulness and professionalism. Guests feel well-cared-for with commendations for the accommodating nature of the reception and cleaning staff. The 24-hour front desk availability adds to the seamless guest experience.
Wi-Fi connectivity is generally reported as reliable and sufficient for most needs, though some guests experienced occasional fluctuations. The hotel’s parking facilities are secure and conveniently located with a reasonably priced private parking area, though spaces can be narrow and limited in availability.
Beds are broadly seen as comfortable, though some guests found the pillows too soft or the beds too firm. Despite these minor issues, many guests were pleased with their sleeping experience overall, citing good value for money.
Business travelers benefit from the proximity to the train station, functional rooms, reliable internet and business facilities like meeting rooms and a business center. The staff’s competence and helpful responses to business needs contribute to a satisfactory experience.
Accessibility features are well-regarded with features such as wheelchair accessible rooms and facilities, though some rooms may be further from primary areas, posing minor inconvenience. The hotel also offers a quiet environment suitable for guests with special needs.
For pet owners, the hotel offers a pet-friendly atmosphere, accommodating dogs and ensuring a pleasant stay for furry friends, though additional fees apply.
In summary, 'ibis Aachen Marschiertor - Aix-la-Chapelle' is praised for its excellent location, cleanliness, friendly staff and welcoming atmosphere, making it a solid choice for both tourists and business travelers visiting Aachen.
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Guests frequently praise the breakfast at the hotel for its variety and quality with special mentions of the homemade waffles and fresh rolls. The breakfast buffet is abundant and satisfying, appealing to a wide range of tastes. Dinner at the hotel's bistro receives positive feedback as well with commendations for the tasty dishes and the relaxed atmosphere in the lounge area, which is open 24 hours.
The rooms, although generally small, are described as modern, clean and functional, providing a comfortable and cozy ambiance. Quiet rooms facing the courtyard are particularly appreciated. The excellent cleanliness standards of both the rooms and the overall hotel environment are frequently highlighted in guest reviews.
The staff at ibis Aachen Marschiertor - Aix-la-Chapelle receive high praise for their friendliness, helpfulness and professionalism. Guests feel well-cared-for with commendations for the accommodating nature of the reception and cleaning staff. The 24-hour front desk availability adds to the seamless guest experience.
Wi-Fi connectivity is generally reported as reliable and sufficient for most needs, though some guests experienced occasional fluctuations. The hotel’s parking facilities are secure and conveniently located with a reasonably priced private parking area, though spaces can be narrow and limited in availability.
Beds are broadly seen as comfortable, though some guests found the pillows too soft or the beds too firm. Despite these minor issues, many guests were pleased with their sleeping experience overall, citing good value for money.
Business travelers benefit from the proximity to the train station, functional rooms, reliable internet and business facilities like meeting rooms and a business center. The staff’s competence and helpful responses to business needs contribute to a satisfactory experience.
Accessibility features are well-regarded with features such as wheelchair accessible rooms and facilities, though some rooms may be further from primary areas, posing minor inconvenience. The hotel also offers a quiet environment suitable for guests with special needs.
For pet owners, the hotel offers a pet-friendly atmosphere, accommodating dogs and ensuring a pleasant stay for furry friends, though additional fees apply.
In summary, 'ibis Aachen Marschiertor - Aix-la-Chapelle' is praised for its excellent location, cleanliness, friendly staff and welcoming atmosphere, making it a solid choice for both tourists and business travelers visiting Aachen.
Dog Friendly Hotel
This hotel offers a welcoming environment for guests traveling with their furry friends. The rooms are spacious enough to comfortably accommodate two people and a dog. Pets, including dogs, are permitted and treated with affection, ensuring their stay is as pleasant as possible. The hotel maintains a pet-friendly atmosphere and even provides special treatments for dogs in some of its accessible rooms.
Hotel with Parking
This hotel offers various parking options that guests have found to be convenient and secure. The hotel provides private parking in a secured courtyard for a fee.
3-Star Hotel
Ibis Aachen Marschiertor offers practical and budget-friendly accommodations. It is well-suited for travelers seeking a straightforward and economical stay.
Hotel Taking Steps Towards Sustainability
Business Hotel
Guest Reviews
The 'ibis Aachen Marschiertor - Aix-la-Chapelle' enjoys consistent praise for its prime location, which is highlighted as one of its standout features. Situated conveniently between the train station and the historic city center of Aachen, it is within easy walking distance to many key attractions including the cathedral and the Christmas market. Guests frequently mention that the walk to the city center is pleasant and takes about 10-15 minutes with popular sites and amenities accessible on foot.
The hotel's proximity to the central train station makes it an ideal choice for travelers relying on rail transport. Additionally, despite its central location, many guests appreciate the quiet surroundings, providing a peaceful stay without compromising on accessibility or convenience.
The strategic location also offers good access for those arriving by car or public transportation with ample parking facilities nearby. It is often described as an optimal starting point for explorations around Aachen, whether for leisure visits to the old town or day trips to surrounding areas such as the Eifel National Park.
In summary, the hotel is well-regarded for its central, yet tranquil, setting that allows guests to effortlessly explore Aachen's historic and cultural landmarks, making it a solid choice for both short stays and longer visits.
At "ibis Aachen Marschiertor - Aix-la-Chapelle," the breakfast experience receives predominantly positive feedback from guests with many highlighting it as one of the hotel's standout features. Guests praise the breakfast for being delicious, varied and rich. The breakfast buffet is often described as plentiful with a good selection and multiple options, including homemade waffles and fresh, warm rolls. Many visitors commend the quality and freshness of the offerings, noting that the selection includes everything necessary for a good start to the day. Some reviews specifically mention the excellent coffee and the attentive staff enhancing the overall breakfast experience. Despite a few criticisms such as the breakfast being perceived as expensive or lacking in some specific items like butter, the general consensus is that the breakfast is very good, extensive and satisfying for a range of tastes.
The dining experience at the ibis Aachen Marschiertor - Aix-la-Chapelle has garnered positive feedback from guests who appreciated the hotel's relaxed atmosphere and accessible amenities. The bar, which is manned most of the time and open 24 hours, is a highlight, offering a good selection ranging from coffee during the day to beer, wine and delicious snacks in the evenings. Guests have praised the tasty meals available at the bar, including pizza and other small snacks, which make it perfect for a late-night bite. The lounge area, which doubles as a restaurant and bar, is noted for its friendly environment and late closing hours, enhancing the overall hospitality experience.
Although the hot food choices are limited, the in-house bistro serves some very tasty dishes and the dinner price-to-value ratio is considered very good. The hotel's service is described as courteous with a mention of a kind waitress adding to the pleasant dining experience. The bar also offers a good selection of gin and other drinks, contributing to its favorable reviews. For quick meals, packed lunches and snacks are readily available. Overall, guests have found the bar to be fantastic, making it a central feature of their stay at the hotel.
The rooms at ibis Aachen Marschiertor - Aix-la-Chapelle are described as modern, clean and functional, though generally on the smaller side. Guests have noted that rooms facing the courtyard are pleasantly quiet, while those facing the street can be quite noisy, especially with the windows open. Despite the compact size, the rooms are well-appointed, clean and cozy, making them suitable for short stays or city trips. The beds are comfortable and the rooms well-maintained with practicality and cleanliness consistently highlighted. While the rooms are often described as cramped, they meet the basic expectations for an ibis hotel. Some rooms are newly renovated, adding to their appeal with modern designs and practical amenities. Overall, the rooms provide good comfort and cleanliness, making them a solid choice for travelers looking for an efficient place to stay in Aachen.
The guest reviews of 'ibis Aachen Marschiertor - Aix-la-Chapelle' offer a mix of opinions about the beds. While many guests found the beds to be very comfortable with good quality mattresses and clean sheets, some noted issues with the comfort and size. The beds have been described as cozy and warm, making for a good night's sleep for many travelers. However, there are recurring comments about the pillows being too soft and occasionally, the beds themselves were perceived as either too hard or too narrow, especially for two people. Some guests mentioned struggling with the oversized duvet and would have preferred individual duvets for double beds. Despite these issues, the general sentiment suggests that the beds are satisfactory overall and many guests were pleased with their sleeping experience. Additionally, the beds were seen as good value for money, adding to the positive feedback about the hotel’s accommodations.
The reviews for ibis Aachen Marschiertor - Aix-la-Chapelle overwhelmingly highlight the hotel's excellent cleanliness standards. Guests frequently note that both the hotel and rooms are kept in immaculate condition. The rooms are described as modern, tidy and well-maintained, albeit on the smaller side. Despite their size, the rooms are functional with clean bathrooms and comfortable beds. Reviewers also appreciate the hotel's quiet and orderly environment. Additionally, the hotel staff's commitment to cleanliness and hygiene is emphasized with some guests mentioning adherence to enhanced cleanliness protocols, especially in light of recent health considerations. Overall, the cleanliness of the hotel and rooms seems to consistently meet guests' expectations, making it a commendable choice for travelers.
The staff at ibis Aachen Marschiertor - Aix-la-Chapelle receive high praise for their friendliness, helpfulness and professionalism. Many reviews highlight how the reception and other employees are accommodating and attentive, ensuring guests feel welcomed and well cared for. The proficiency in multiple languages, including good English, adds to the seamless communication and comfort for international travelers. Guests frequently mention the staff's willingness to assist, whether it's moving guests to quieter rooms, offering flexible solutions or addressing special requests.
The competence and efficiency of the receptionists stand out, making the check-in and check-out processes straightforward and pleasant. The cleaning staff also earn commendations for their friendliness. While there are a few remarks about inconsistent service and occasional rudeness, these are overwhelmingly outweighed by positive feedback about the staff's dedication.
Moreover, the 24-hour availability of the front desk ensures that help is always at hand, contributing to a hassle-free stay. Overall, the staff's dedication, attentiveness and genuine kindness significantly enhance the guest experience at this mid-range hotel.
The Wi-Fi at ibis Aachen Marschiertor - Aix-la-Chapelle generally receives a positive nod from guests for its accessibility and coverage. Many reviews highlight the good internet quality and commend the free Wi-Fi service. Guests appreciate the reliable connection that typically supports activities like video streaming and work, indicating that the Wi-Fi is sufficient for most online needs.
Nonetheless, the Wi-Fi experience can be somewhat inconsistent. Several reviews mention occasional fluctuation in the connection, which can make browsing and loading web pages problematic at times. Some guests have noted erratic connectivity and dropouts, leading to a less reliable experience. There have also been reports of the Wi-Fi speed being slower than expected, though still usable.
Despite these occasional issues, reviews also point out that the internet generally works well with no major complaints from a significant number of guests. The extensive Wi-Fi coverage and easy access to the network are frequently highlighted as positive aspects. For those who depend on a stable connection for work or chatting, the Wi-Fi is generally redeemable, though sometimes traditional complaints about connectivity arise.
In summary, while the Wi-Fi at ibis Aachen Marschiertor - Aix-la-Chapelle may have its occasional hiccups, it is usually effective and reliable, making it agreeable for most guests' internet needs.
The ibis Aachen Marschiertor - Aix-la-Chapelle offers various parking options that guests have found to be convenient and secure. The hotel provides private parking in a secured courtyard for a fee, typically around €10 per day. Many reviewers appreciated the safety and accessibility of the parking area, highlighting the secure, enclosed spaces and the gated entrance. Additionally, there are free parking options nearby, including street parking that is free overnight.
However, some guests mentioned that the parking spaces can be quite narrow and finding available spots can be challenging, particularly in the evenings. Despite the limited number of spaces and occasional overcrowding, the affordability and security of the parking were frequently noted as positive aspects. The onsite parking is a practical solution, especially considering its reasonable rates, ensuring that guests who do secure a spot feel their vehicles are protected.
'ibis Aachen Marschiertor - Aix-la-Chapelle' caters well to business travelers with its close proximity to Aachen Hbf offering easy access to transportation. The hotel provides necessary business facilities upon request, including meeting rooms equipped with good amenities and a business center that meets the typical needs of work-related trips. The functional environment ensures suitable workspaces with useful desks and chairs, making it a solid choice for both business trips and shorter stays.
Additionally, the private parking lot is convenient for meetings and the reliable internet connection enhances productivity. While the rooms are on the smaller side, the space is optimized for working, ensuring it meets the demands of business travelers. The competent staff offer helpful advice, contributing to a satisfactory experience for business guests.
The 'ibis Aachen Marschiertor - Aix-la-Chapelle' hotel has gathered positive feedback for its accessibility features. Guests appreciated that the hotel is wheelchair accessible and easily reachable on foot from Aachen Central Station. The accessibility is consistent throughout the day with bathrooms being noted as suitable for disabled guests. Specific rooms are designated for wheelchair users, though some are located at the far end of the hallway, which might be less convenient for immediate access.
The hotel offers facilities for disabled guests and has accessible rooms available. The quiet environment, including low noise levels in rooms and a serene breakfast area, has been highlighted as beneficial for all visitors, particularly those with special needs.
Despite some issues with the elevator not working correctly for those with limited mobility and reports of one discriminatory employee, the hotel generally fulfills its promise of accessibility. The location is convenient for city visits and is friendly for elderly, making it a practical choice for guests looking for an accommodating stay in Aachen.
ibis Aachen Marschiertor - Aix-la-Chapelle offers a welcoming environment for guests traveling with their furry friends. The rooms are spacious enough to comfortably accommodate two people and a dog. Pets, including dogs, are permitted and treated with affection, ensuring their stay is as pleasant as possible. The hotel maintains a pet-friendly atmosphere and even provides special treatments for dogs in some of its accessible rooms. Although pet fees apply, the general sentiment is positive towards pets, making it a suitable choice for dog owners. However, it is worth noting that the hotel may not be universally recommended for all pet owners.
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Location
The hotel's proximity to the central train station makes it an ideal choice for travelers relying on rail transport. Additionally, despite its central location, many guests appreciate the quiet surroundings, providing a peaceful stay without compromising on accessibility or convenience.
The strategic location also offers good access for those arriving by car or public transportation with ample parking facilities nearby. It is often described as an optimal starting point for explorations around Aachen, whether for leisure visits to the old town or day trips to surrounding areas such as the Eifel National Park.
In summary, the hotel is well-regarded for its central, yet tranquil, setting that allows guests to effortlessly explore Aachen's historic and cultural landmarks, making it a solid choice for both short stays and longer visits.
Breakfast
Dinner
Although the hot food choices are limited, the in-house bistro serves some very tasty dishes and the dinner price-to-value ratio is considered very good. The hotel's service is described as courteous with a mention of a kind waitress adding to the pleasant dining experience. The bar also offers a good selection of gin and other drinks, contributing to its favorable reviews. For quick meals, packed lunches and snacks are readily available. Overall, guests have found the bar to be fantastic, making it a central feature of their stay at the hotel.
Rooms
Beds
Cleanliness
Staff
The competence and efficiency of the receptionists stand out, making the check-in and check-out processes straightforward and pleasant. The cleaning staff also earn commendations for their friendliness. While there are a few remarks about inconsistent service and occasional rudeness, these are overwhelmingly outweighed by positive feedback about the staff's dedication.
Moreover, the 24-hour availability of the front desk ensures that help is always at hand, contributing to a hassle-free stay. Overall, the staff's dedication, attentiveness and genuine kindness significantly enhance the guest experience at this mid-range hotel.
Wi-Fi
Nonetheless, the Wi-Fi experience can be somewhat inconsistent. Several reviews mention occasional fluctuation in the connection, which can make browsing and loading web pages problematic at times. Some guests have noted erratic connectivity and dropouts, leading to a less reliable experience. There have also been reports of the Wi-Fi speed being slower than expected, though still usable.
Despite these occasional issues, reviews also point out that the internet generally works well with no major complaints from a significant number of guests. The extensive Wi-Fi coverage and easy access to the network are frequently highlighted as positive aspects. For those who depend on a stable connection for work or chatting, the Wi-Fi is generally redeemable, though sometimes traditional complaints about connectivity arise.
In summary, while the Wi-Fi at ibis Aachen Marschiertor - Aix-la-Chapelle may have its occasional hiccups, it is usually effective and reliable, making it agreeable for most guests' internet needs.
Parking
However, some guests mentioned that the parking spaces can be quite narrow and finding available spots can be challenging, particularly in the evenings. Despite the limited number of spaces and occasional overcrowding, the affordability and security of the parking were frequently noted as positive aspects. The onsite parking is a practical solution, especially considering its reasonable rates, ensuring that guests who do secure a spot feel their vehicles are protected.
Business
Additionally, the private parking lot is convenient for meetings and the reliable internet connection enhances productivity. While the rooms are on the smaller side, the space is optimized for working, ensuring it meets the demands of business travelers. The competent staff offer helpful advice, contributing to a satisfactory experience for business guests.
Accessible
The hotel offers facilities for disabled guests and has accessible rooms available. The quiet environment, including low noise levels in rooms and a serene breakfast area, has been highlighted as beneficial for all visitors, particularly those with special needs.
Despite some issues with the elevator not working correctly for those with limited mobility and reports of one discriminatory employee, the hotel generally fulfills its promise of accessibility. The location is convenient for city visits and is friendly for elderly, making it a practical choice for guests looking for an accommodating stay in Aachen.
Dog Friendly
No, ibis Aachen Marschiertor - Aix-la-Chapelle doesn't have any pool.
No, a spa isn't available at ibis Aachen Marschiertor - Aix-la-Chapelle.
Yes, ibis Aachen Marschiertor - Aix-la-Chapelle welcomes dogs.
Yes, parking facilities are available at ibis Aachen Marschiertor - Aix-la-Chapelle.
No, ibis Aachen Marschiertor - Aix-la-Chapelle doesn't have a gym.
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