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Summary of reviewsStarling Cloud garners strong praise across various aspects, making it a preferred choice for many travelers. The hotel's prime location is a standout feature with guests appreciating its proximity to Aberystwyth's town center, seafront and local amenities, all while maintaining a quiet and peaceful ambiance. Parking is ample and convenient, adding to the overall accessibility.
Breakfast at Starling Cloud is generally well-received with guests enjoying the quality, variety and value of the offerings. The made-to-order full English breakfasts and the friendly service from staff stand out as highlights. Although some minor improvements like reducing wait times and ensuring the availability of certain items could enhance the experience, many guests describe the breakfast as delicious and reasonably priced.
Dinner similarly receives positive feedback with many guests enjoying the ample and tasty meals provided. The convenience of the on-site restaurant and pub, known for its excellent food and friendly service, is frequently mentioned. While there are occasional issues with service and menu availability, the overall dining experience is considered satisfying.
Guests commend the rooms for their comfort, cleanliness and modern amenities. Spacious layouts, large comfortable beds and well-maintained bathrooms contribute to a relaxing stay. The quiet environment further ensures a restful night's sleep. Although some minor maintenance issues and the need for modernization were noted, the general consensus is that the rooms are functional and comfortable.
Cleanliness throughout the hotel is a recurring positive theme with guests frequently describing the rooms and public areas as spotless. The diligent housekeeping staff are commended for their effort in maintaining high standards of hygiene and comfort.
Staff at Starling Cloud receive consistent accolades for their friendliness, helpfulness and efficiency. Positive interactions with specific staff members enhance the welcoming atmosphere, contributing to the overall positive guest experience. Although isolated incidents of staff shortages were mentioned, these did not significantly detract from the overwhelming praise for the hotel's hospitality ethos.
For families, the hotel proves to be exceptionally accommodating, offering spacious family rooms and amenities that cater to children. The staff’s attentiveness extends to family needs, making it a well-regarded choice for those traveling with kids.
The beds at Starling Cloud are often described as very comfortable, clean and spacious, contributing significantly to a restful stay. While some guests had varying preferences for mattress firmness, the overwhelmingly positive feedback highlights the comfort of the sleeping arrangements.
As for the four-star rating, Starling Cloud lives up to its reputation with high-end decor, excellent cleanliness and modern facilities. Although there are minor areas identified for potential improvement, the hotel is largely seen as offering good value for money and a reliable four-star experience.
Accessibility features, including ample parking, ground floor rooms and lift access, make the hotel accommodating for guests with disabilities, though some reviews suggest room for improvement in certain bathroom facilities.
Overall, Starling Cloud offers a well-rounded and positive experience for most guests, making it a desirable choice for visitors to Aberystwyth. Show more
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Categories
Family Friendly Hotel
The Starling Cloud is a hotel with a family-friendly atmosphere.
Accessible Hotel
The hotel provides accessible rooms suitable for guests requiring special assistance, including wheelchair accessible rooms with support bars in the en-suite bathrooms. Ground floor accessible rooms are available.
4-Star Hotel
This hotel in Aberystwyth offers rooms with private bathrooms. It features a separate accommodation block for quiet and is known for its comfortable rooms and excellent service. It is a modern hotel with great access to the beautiful surrounding countryside and coast.
Room Types
Standard Double RoomWith free Wi-Fi, this room includes a flat-screen TV and an en suite bathroom.
Family Room (2 Adults + 1 Child)With free Wi-Fi, this room includes a flat-screen TV and an en suite bathroom.
Double Room - Disability AccessWith free Wi-Fi, this room includes a flat-screen TV and an en suite bathroom.
Guest Reviews
8.1
Very Good
Location
The Starling Cloud boasts an excellent location that resonates well with visitors. Its proximity to Aberystwyth's town center and seafront, often described as a short 5-15 minute walk, is a particular highlight. Guests appreciate the ease of access to local amenities with grocery stores, shops and the university all nearby. The hotel is conveniently situated just outside of town, featuring ample parking, making it an ideal spot for those traveling by car. Despite its closeness to the town's hustle and bustle, the location remains pleasantly quiet, providing a peaceful retreat. Additionally, the hotel is easily accessible via main roads and public transportation. Overall, the location of Starling Cloud is praised for its convenience, accessibility and tranquil setting.
Breakfast
At Starling Cloud, breakfast experiences appear varied but overall positive from guest feedback. Many reviews highlighted the quality and value of the breakfast offerings. Guests frequently praised the full English breakfasts and appreciated that meals were made to order, which ensured freshly cooked dishes. The breakfast staff also received commendations for their friendly and helpful service, contributing to a pleasant dining experience.
A good selection of breakfast options is available, which includes traditional cooked items and continental choices and many guests found these to be tasty and plentiful. The value for money was another consistent point of satisfaction, as several reviews noted that the breakfast was reasonably priced for the quality and variety provided.
However, there were some notable areas for improvement. Some guests experienced issues such as long waits, shortages of certain items and occasional understaffing, leading to a less efficient service. A few reviews mentioned that breakfast items could be greasy or overcooked and there were complaints about missing basics like fruit, yogurt or croissants on certain days, which impacted the overall experience.
Despite these occasional shortcomings, the majority of guests seemed to enjoy the breakfast and considered it a good start to their day with many describing it as excellent, delicious and superb. The convenience of having a pub next door for meals was also appreciated, although some guests felt that breakfast should be included in the room rate rather than being an extra cost.
Dinner
Starling Cloud offers a mixed dining experience according to guest reviews, but the positive aspects largely prevail. Many guests enjoyed their meals, describing the food as good, ample and delicious. Several reviews highlighted the evening meal as amazing and praised both the dinner and breakfast services as excellent. The quality of food was repeatedly noted with phrases like spot on and 10 out of 10 being used to illustrate satisfaction.
The restaurant attached to the hotel, frequently recommended by locals, adds a convenient element to the stay. Guests found the food great value and appreciated the option to have meals on-site. Friendly staff and good service often added to the dining experience, creating a pleasant atmosphere for many. Additionally, the pub next door was noted for its handy location and excellent food, further contributing to a positive dining experience.
However, a few drawbacks appeared. There were instances where the kitchen faced issues leading to meal cancellations and some guests found the food just okay or overpriced. Complaints about poor service, overcooked and lukewarm food, as well as frequent menu unavailability, indicated some inconsistency. Additionally, the restaurant's closure during certain hours and the limited vegan options were highlighted as areas for improvement.
Despite a few criticisms, the general consensus points towards a satisfying dining experience at Starling Cloud with many guests willing to return and even seek out other Marstons pubs in the future.
Rooms
The rooms at 'Starling Cloud' excel in comfort and cleanliness according to guest reviews. Visitors frequently praise the spaciousness of the rooms, noting that they are well-equipped with modern amenities and have a pleasant layout. The large, comfortable beds and modern bathrooms contribute to a sense of relaxation and convenience during their stay. Reviews consistently highlight the excellent cleanliness of the rooms with many describing them as spotless, tidy and well-maintained.
Guests appreciate the quiet environment, emphasizing that the rooms are peaceful, which ensures a good night's sleep. Additional perks such as tea and coffee making facilities, ample hot water and clean, plentiful towels enhance the comfort level. The temperature control in the rooms is also commended, providing a warm and inviting atmosphere.
Despite some comments about the need for modernization and occasional issues like cold rooms or minor maintenance problems, the general sentiment is overwhelmingly positive. Many guests find the rooms to be functional, practical and more than adequate for their needs. Cleanliness, comfort and spaciousness are recurring themes, making 'Starling Cloud' a reliable choice for a pleasant stay just outside of town.
Beds
At the Starling Cloud, guest reviews overwhelmingly highlight the comfort of the beds, contributing to a restful stay. Visitors frequently describe the beds as very comfortable with some appreciating the option of soft or firm mattress choices. Many comments praise the large and spacious nature of the beds, including mentions of super king and queen sizes. Cleanliness is another strong point with several guests noting that the beds were immaculately clean.
There are a few mixed remarks about mattress firmness with some finding them either too hot or uncomfortable. Nevertheless, these views are in the minority compared to the multitude of positive comments. Additionally, the comfort extends beyond just the main beds, as even the sofa beds are often described as comfy. Overall, the vast majority of guests find the beds at Starling Cloud to be a highlight of their stay, fostering a good night's sleep in a clean, comfortable environment.
Cleanliness
Starling Cloud has garnered substantially positive feedback for its exceptional cleanliness. Guests repeatedly noted that the rooms are always clean with many describing them as spotless, very clean and modern. The bathrooms also received high praise, often being noted as clean.
Most visitors found the rooms not only clean but also comfortable, well-appointed and furnished with modern amenities. Fresh towels were provided daily and the staff was diligent in ensuring the rooms were cleaned every day, contributing to an overall pleasant and hygienic stay.
The hotel atmosphere is described as clean and welcoming, providing a quiet and comfortable environment for guests. The property itself, including the public facilities and showers, maintained high standards of cleanliness. The housekeeping team was frequently highlighted for their thoroughness and friendliness, ensuring everything was kept in top shape.
Furthermore, the hotel offers plenty of parking, adding to the convenience for guests. The consistent cleanliness in combination with modern comforts and practical amenities make Starling Cloud a well-regarded choice among travelers.
Staff
The guest reviews for 'Starling Cloud' paint a picture of a hotel with staff who consistently excel in providing a warm and welcoming experience for their guests. Words like friendly, helpful and pleasant are recurrent themes, establishing a consistent expectation of approachable and engaging personnel throughout the establishment.
The reception and check-in processes earn commendations for their efficiency and friendliness, contributing to a seamless start to visitors' stays. Individual staff members, notably Phoebe, Jess, Clare and Peter, are repeatedly highlighted for their exceptional service, balancing professionalism with a personable touch that makes guests feel truly valued.
The hotel's atmosphere is further enhanced by the cheery and approachable nature of the bar and pub staff, who ensure that the service extends beyond mere accommodation to a thoroughly enjoyable experience. The housekeeping team also receives praise for their pleasant demeanor and attention to cleanliness.
Despite isolated mentions of staff shortages and a few less enthusiastic employees, the overwhelming consensus focuses on the dedication and affability of the Starling Cloud staff. These positive interactions create a welcoming environment, demonstrating the strong hospitality ethos of the hotel.
Wi-Fi
The wifi experience at Starling Cloud generally received mixed reviews from guests. Many praised the service, noting reliable and fast internet access throughout the hotel, which was free of charge. Guests appreciated additional amenities such as USB charging points next to beds. Several reviews mentioned good wifi, describing it as functioning well and being suitable for normal usage.
However, a notable number of guests encountered issues with the wifi. Some found the connection intermittent or slow and struggled with logging on due to the need to provide personal information. Complaints included instances where the wifi was insufficient for laptop use, did not work in the rooms or was ineffective for specific devices like iPads or iPhones. Despite these issues, alternative solutions such as good 4G coverage were available for some.
The recurring problem with keycards requiring reprogramming and some air conditioning issues were also noted. Overall, while the wifi at Starling Cloud has its strengths, there's room for improvement to ensure a consistently positive experience for all guests.
Family
Starling Cloud stands out as a welcoming haven for families seeking a comfortable and accommodating stay. The hotel features spacious family rooms and family-friendly amenities that make it easy to travel with children. Its excellent location is particularly noted for being convenient for those visiting family and friends or taking kids back to university.
Guests have praised the large family areas and the ability to comfortably fit families of various sizes, creating a cosy and convenient environment for both adults and children. While the absence of an indoor play area might be a downside, kids still enjoy their stay; one review highlights a child’s delight at being in a hotel. A play area in the hotel is also mentioned, likely adding to the children’s entertainment options.
The staff at Starling Cloud receive commendations for their friendliness and attentiveness, such as when a chef went out of the way to prepare a special breakfast for a guest's grandson. Cleanliness and well-maintained spaces also contribute to a positive family experience.
Dining options at the hotel are well suited to families with reviewers mentioning enjoyable family meals, which adds to the overall experience. However, some reviews cautioned about children running around late at night, suggesting a lively atmosphere that may sometimes affect quieter guests. Despite minor inconveniences, the general sentiment leans strongly towards Starling Cloud being an excellent choice for family travel.
4 Star
Starling Cloud consistently receives praise for its commendable four-star rating with many guests highlighting its high-end decor, cleanliness and modern facilities as key assets. The service is often described as exceptional, reinforcing the hotel's strong reputation for hospitality. The location is noted to be nice and the breakfast variety is well-received, adding to the overall positive dining experience. The availability of amenities such as WiFi and a 24/7 reception is appreciated by travelers.
While the hotel is generally seen as offering good value for money, some guests have pointed out minor issues like a firm main bed and occasional TV faults. Despite these small drawbacks, the hotel maintains a high standard of quality and many guests have expressed that they would definitely stay again and recommend it to others. However, a few reviews suggest that while the hotel meets a solid four-star standard, there are comparisons to other hotels that might cast a bit of doubt on its rating, indicating room for potential improvement. Overall, Starling Cloud is a well-regarded choice for those seeking a reliable four-star experience.
Accessible
Starling Cloud offers a reasonably accessible experience for guests with disabilities, boasting several accessibility features and amenities that cater to their needs. It provides easily accessible parking spaces and plenty of free parking, which are well-signed and perfectly safe. Guests appreciate the ease of finding the hotel and the convenient parking facilities.
The hotel’s ground floor rooms and lift access to all floors ensure that accommodations are suitable for guests with disabilities. The decor and bathroom facilities in some rooms are noted to be more accessible, although there are a few mentions that certain bathrooms could be more user-friendly, especially for guests not using wheelchairs.
The location of the hotel is another high point, as it is within easy walking distance to the town or local bus stops, making it convenient for guests to explore nearby attractions, such as M&S Food Hall and Tesco. The general accessibility of the surrounding areas and the hotel's easy access contribute to its desirability.
While the hotel offers good value for money and meets the needs of guests traveling with disabled companions, some aspects like the absence of an elevator, the difficulty of pushing certain doors and occasional parking challenges could be improved. Overall, the Starling Cloud is a comfortable and accessible choice for guests with disabilities with its convenient location and secure accommodations making it a favorable option.
Luxury
At the Starling Cloud, guests experience a high level of luxury throughout their stay. The decor and fittings are described as high quality and luxurious with additional modern touches that enhance the overall ambiance. Reviewers are particularly impressed by the lavishly decorated rooms, luxury elements and luxurious bathroom amenities, including superior bathrobes and high-end toiletries.
Guests appreciate the deluxe quality of the linens and pillows, which contribute to a more 'luxurious' feel. The accommodations include premium bedding, adding to the comfort and opulence. Modern facilities such as USB charging ports and great lighting in the rooms receive positive mentions. The rooms also often feature additional touches like luxury spa services and room-adjacent patios.
While the prices are mentioned as being on the higher side, several reviewers feel that the quality of the accommodation justifies the expense. The breakfast offerings are noted for their gourmet selection and the availability of luxurious breakfast inserts provides a more premium experience.
In summary, the Starling Cloud combines luxury and modernity, offering comfortable, well-appointed rooms and amenities that justify its slightly higher price point.
No, Starling Cloud doesn't have any pool.
No, a spa isn't available at Starling Cloud.
No, Starling Cloud doesn't allow dogs.
No, parking facilities aren't available at Starling Cloud.