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Summary of reviews'Al Muhaidb Residence - Abha' is centrally located in the heart of Abha, offering easy access to major attractions, parks, restaurants and cafes. Its prime location near the city center and close proximity to tourist spots, including Art Street and High City, make it an attractive option for visitors. Guests appreciate the excellent and accessible location, coupled with the convenience of nearby public amenities and entertainment venues.
The hotel excels in cleanliness with guests consistently praising the hygiene standards of the lobby, rooms and common areas. The neatness of the parking spaces and overall orderliness contribute to a comfortable stay. The staff, particularly Brother Amer and Brother Walid from Sudan, are often commended for their professionalism and friendliness, making guests feel welcome and attended to. Quick responses and efficient service enhance the overall positive experience, despite occasional reports of uncooperative behavior from some reception staff.
Rooms at Al Muhaidb Residence are generally clean and spacious, well-suited for families. The brightness organization and quietness of the rooms are notable positives. However, the furniture, including beds and sofas, is reported as old and uncomfortable and mattresses and pillows often need replacement due to poor condition. Discrepancies between online images and actual room sizes, as well as maintenance issues with bathrooms, are highlighted as areas needing improvement.
Breakfast at the hotel has received criticism with guests finding it simple, repetitive and lacking in variety. Delivered directly to rooms, the breakfast is often described as inadequate, cold and insufficient, necessitating significant enhancements in quality and quantity to meet guests' expectations.
Despite some minor setbacks, 'Al Muhaidb Residence - Abha' remains a popular choice due to its strategic location, commendable cleanliness and the warm, helpful demeanor of most of its staff, offering a comfortable and centrally-located stay for travelers in Abha. Show more
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3-Star Aparthotel
This residence is conveniently located near Aseer National Park and Abha Lake. It offers amenities like 24-hour room service and free parking.
Small Aparthotel
Room Types
StudioThe studio provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. This studio offers a wardrobe and a TV with satellite channels. The unit offers 1 bed.
One-Bedroom ApartmentThe apartment provides air conditioning, a washing machine, a wardrobe, an electric kettle and a TV with satellite channels. The unit offers 1 bed.
About Al Muhaidb Residence - Abha
License: 10008308
Guest Reviews
7.9
Good
Location
Located in the heart of Abha, 'Al Muhaidb Residence' enjoys a prime, strategic position, making it easily accessible to all major attractions and essential services. Guests consistently highlight the excellent and beautiful location, which is near the city center and close to various tourist spots, parks, restaurants and cafes. This proximity to the main attractions, including Art Street and High City, makes it a convenient choice for visitors looking to explore the best of Abha.
The cleanliness and tidiness of the hotel receive commendations from guests, adding to the overall positive experience. The hotel’s strategic location also ensures that it is well-served by public amenities such as parking and entertainment venues. Furthermore, the staff’s commendable service, particularly noted by guests, contributes to the welcoming atmosphere. With its exceptional location, well-maintained facilities and friendly staff, Al Muhaidb Residence provides a comfortable, centrally-located stay for travelers in Abha.
Breakfast
Guests at Al Muhaidb Residence - Abha have shared a common sentiment regarding the hotel's breakfast offerings, highlighting several areas that need improvement. The breakfast, which is delivered directly to the rooms rather than served as a buffet, has been described as extremely simple and lacking in variety. Guests frequently mentioned that the portions were small and the taste left much to be desired. Reports of the breakfast being cold and insufficient were common with some noting that it felt inadequate even for a child.
Certain reviews pointed out that the breakfast, consisting typically of items like an egg, fava beans, bread and cheese, was repeated daily and did not justify the cost. While a few commented that the breakfast was acceptable and even nice, the overwhelming consensus indicated that it did not meet expectations and required significant improvements in both quality and quantity.
The absence of a more comprehensive and varied buffet experience was a noticeable drawback for many visitors, suggesting that the breakfast aspect could benefit from more development and attention to enhance the overall guest experience.
Rooms
The rooms at Al Muhaidb Residence - Abha have garnered mixed reviews from guests with many highlighting both strengths and areas for improvement. Positively noted, the rooms are generally clean and spacious and guests appreciate the overall cleanliness of the hotel. Several reviews mention that the room sizes are large and suitable for families with some describing them as bright organized and very quiet. The quick response from the hotel staff and attention to guest needs also receive commendation.
However, there are notable drawbacks. Many guests reported that the mattresses and pillows are uncomfortable and in poor condition. Some also pointed out that the furniture, including beds and sofas, is old and not comfortable. Additionally, several reviews indicate that the images on booking websites do not accurately reflect the actual room sizes with some finding the rooms much smaller than expected and the bathrooms often in need of maintenance. Noise from the main street and a lack of proper insulation are other frequent complaints.
Overall, while the spaciousness and cleanliness of the rooms are positive aspects, the need for updated furniture, more accurate online representations and improvements in amenities and maintenance are critical areas needing attention.
Beds
Travelers visiting Al Muhaidb Residence - Abha have shared mixed reviews about the beds. While some guests find the pillows to be comfortable, many have voiced dissatisfaction with both the mattresses and the pillows. The quality of the mattresses has been a recurring concern with reports of them being uncomfortable, worn out and in some instances, bent or sunken due to constant use. The pillows have also been described as hard and unsuitable. Moreover, issues related to bed linens being old and dirty have been mentioned. Overall, the bedding experience at the property has significant room for improvement.
Cleanliness
'Al Muhaidb Residence - Abha' consistently ranks high in cleanliness according to guest reviews. The hotel's lobby and rooms are notably clean and comfortable with excellent hygiene standards maintained throughout the site. Many guests praised the overall cleanliness, noting the neatness of parking spaces, common areas and the tranquility afforded by good insulation.
The hotel staff receives commendations for their pleasant and efficient service, contributing to the positive experience of staying in such a clean environment. Attributes like consistent cleanliness, high standards of hygiene and the neatness of both the place and the parking lot are frequently highlighted.
However, a few reviews mention areas for improvement, such as the cleanliness of blankets and bedspreads, which some found unsatisfactory. Additionally, issues like weak water flow in the bathrooms were also noted. Despite these minor setbacks, the hotel's dedication to maintaining a tidy and welcoming space is evident, making it a well-regarded choice for travelers seeking a clean and orderly accommodation in Abha.
Staff
At 'Al Muhaidb Residence - Abha', the staff's conduct is generally praised for its excellence and professionalism. Reviews highlight Brother Amer and Brother Walid, both from Sudan, for their exceptional kindness and cooperation with special mentions of Walid's always cheerful demeanor. Other team members, including a young Saudi employee, also receive acknowledgment for their courteous and ethical behavior.
Guests appreciate the overall friendliness and helpfulness of the staff, noting their quick response and good interaction. The team’s handling of reception, farewell, accommodation and other guest arrangements is frequently described as excellent, showcasing their peak of sophistication and ethics.
However, not all feedback is entirely positive. Some guests experienced issues with certain reception staff, citing uncooperative and cold behavior and one specific Egyptian employee was mentioned for needing re-education in guest communication. Despite these occasional setbacks, the dominant narrative remains positive with the majority of reviews commending the staff for their hospitality, service and cleanliness.
No, Al Muhaidb Residence - Abha doesn't have any pool.
No, a spa isn't available at Al Muhaidb Residence - Abha.
No, Al Muhaidb Residence - Abha doesn't allow dogs.
No, parking facilities aren't available at Al Muhaidb Residence - Abha.
No, Al Muhaidb Residence - Abha doesn't have a gym.