Al Rahaa Furnished Aparthotel
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Summary of reviews'Al Rahaa Furnished Aparthotel' emerges as a commendable choice for those seeking a serene and tranquil environment. Located strategically near the airport and nestled between Abha and Khamis Mushait, it offers easy access to both cities while providing a peaceful retreat away from urban noise. The picturesque setting and the quiet surroundings are key highlights appreciated by many guests.
The rooms are notably spacious and well-furnished, creating a comfortable and clean atmosphere that many visitors find welcoming. The tranquil organization of the rooms adds to the positive lodging experience. Guests frequently praise the helpful and professional staff, particularly their quick and efficient service during check-in and check-out. Specific receptionists, such as Maram and Aymen, receive commendations for their exemplary service, contributing significantly to guests' overall satisfaction.
However, Al Rahaa Furnished Aparthotel faces challenges with maintenance and cleanliness. Issues such as poorly ventilated rooms, old and worn-out furniture and occasional hygiene lapses regarding carpets and bathrooms have been mentioned. There are also operational inefficiencies like the absence of kitchen utensils and bathroom slippers that detract from the overall experience.
The cleanliness of the property receives mixed reviews. While many guests commend the cleanliness of the apartments and the general upkeep, others point out inconsistencies and significant oversights in housekeeping standards. Some areas, such as carpets and sofas, have not been maintained to the expected level.
Free WiFi is another area where Al Rahaa Furnished Aparthotel falls short. Many guests have reported limited WiFi coverage and poor internet connection, which hampers the convenience of staying connected. Additionally, cellular network reception is problematic, adding to the frustration for guests who rely on mobile data.
Parking at Al Rahaa Furnished Aparthotel is generally accessible with ample space, albeit some minor issues related to crowded spots and organization. However, this convenience positively impacts the overall guest experience.
Beds receive largely favorable remarks for their comfort and cleanliness, making them a standout feature of the stay. However, some guests indicate that the quality of the mattresses might need improvement with occasional complaints about the age and condition of the bedding.
In summary, while Al Rahaa Furnished Aparthotel offers a peaceful retreat with spacious and well-furnished rooms, the guest experience is affected by maintenance, cleanliness and connectivity issues. The professionalism and friendly demeanor of the staff significantly enhance the stay, although certain operational areas require attention to meet the consistent standards expected by guests.
The rooms are notably spacious and well-furnished, creating a comfortable and clean atmosphere that many visitors find welcoming. The tranquil organization of the rooms adds to the positive lodging experience. Guests frequently praise the helpful and professional staff, particularly their quick and efficient service during check-in and check-out. Specific receptionists, such as Maram and Aymen, receive commendations for their exemplary service, contributing significantly to guests' overall satisfaction.
However, Al Rahaa Furnished Aparthotel faces challenges with maintenance and cleanliness. Issues such as poorly ventilated rooms, old and worn-out furniture and occasional hygiene lapses regarding carpets and bathrooms have been mentioned. There are also operational inefficiencies like the absence of kitchen utensils and bathroom slippers that detract from the overall experience.
The cleanliness of the property receives mixed reviews. While many guests commend the cleanliness of the apartments and the general upkeep, others point out inconsistencies and significant oversights in housekeeping standards. Some areas, such as carpets and sofas, have not been maintained to the expected level.
Free WiFi is another area where Al Rahaa Furnished Aparthotel falls short. Many guests have reported limited WiFi coverage and poor internet connection, which hampers the convenience of staying connected. Additionally, cellular network reception is problematic, adding to the frustration for guests who rely on mobile data.
Parking at Al Rahaa Furnished Aparthotel is generally accessible with ample space, albeit some minor issues related to crowded spots and organization. However, this convenience positively impacts the overall guest experience.
Beds receive largely favorable remarks for their comfort and cleanliness, making them a standout feature of the stay. However, some guests indicate that the quality of the mattresses might need improvement with occasional complaints about the age and condition of the bedding.
In summary, while Al Rahaa Furnished Aparthotel offers a peaceful retreat with spacious and well-furnished rooms, the guest experience is affected by maintenance, cleanliness and connectivity issues. The professionalism and friendly demeanor of the staff significantly enhance the stay, although certain operational areas require attention to meet the consistent standards expected by guests.
Accessible Aparthotel
3-Star Aparthotel
About Al Rahaa Furnished Aparthotel
License: 10007486
Guest Reviews
Location
The quiet environment of the hotel ensures a peaceful stay, far from the bustle and noise of city streets. Many reviews highlight the cleanliness and the helpfulness of the staff, which contribute to a pleasant lodging experience.
However, it’s worth noting that the hotel is somewhat isolated from key services and amenities. Guests without a vehicle might find it challenging as they will need to drive to reach restaurants, grocery stores and other essential services. For those willing to trade proximity to city services for serenity and proximity to the airport, Al Rahaa Furnished Aparthotel is a commendable option.
Rooms
However, the property does face several recurring issues. A lack of windows or proper ventilation in some rooms has been a common concern, leading to dark and poorly ventilated spaces, which could affect guest comfort. Additionally, maintenance seems to be a significant issue. Reports of old, worn-out or dirty furniture, broken appliances like TV screens, leaking air conditioners and unpleasant odors from carpets and sofas suggest that the property could benefit from a thorough refurbishment and more rigorous cleaning protocols.
Some functional inconveniences, such as the absence of kitchen utensils, bathroom slippers and a reliable ventilation system, were also highlighted. Moreover, certain hygiene issues, including unclean bathrooms and stained bedding, indicate a need for improved housekeeping standards. Issues with room allocation and a lack of access cards have also been reported, affecting the overall guest experience.
In summary, while Al Rahaa Furnished Aparthotel generally offer spacious, comfortable and well-furnished rooms, the experience is marred by maintenance and cleanliness issues, lack of proper ventilation and some operational inefficiencies. Potential guests should consider these factors when planning their stay.
Beds
However, not all reviews are entirely favorable. Some guests pointed out issues with the quality and age of the mattresses, describing them as worn out or old. A few guests encountered problems such as leaking air conditioners and malfunctioning electrical sockets in the bedroom. There were also isolated complaints about cleanliness with a couple of reviews mentioning dirty and stained bed sheets and blankets.
While the overall impression of the beds leans towards comfort, there are occasional issues that the management might need to address to ensure a consistent positive experience for all visitors.
Cleanliness
However, several reviews indicate significant issues, ranging from dirty furniture, unpleasant smells and poorly maintained carpets to incomplete cleaning and oversight. Specific complaints about dirty sofas, carpets and bathrooms paint a less favorable picture. Issues like water leakage and drainage problems have also been pointed out. Guests noted varying standards of cleanliness, sometimes below expectations, highlighting that the lack of comprehensive cleaning and maintenance impacts their stay.
While some guests found the place very clean and appreciated the peace and excellent staff service, others were disappointed by the dwindling cleanliness standards and called for improvements. The overall impression is that while Al Rahaa Furnished Aparthotel has the potential for providing a clean and comfortable stay, the inconsistency in cleanliness standards could be a concern for prospective guests.
Staff
Morning shift workers receive commendation for their politeness and the overall Sudanese hospitality from the reception staff garners specific praise. The Egyptian reception staff are also highlighted for their excellent cooperation and treatment of guests.
While there are some negative remarks regarding certain receptionists and slow response times from the cleaning staff, the majority of reviews emphasize the positive attributes of the team. Guests express appreciation for quick and helpful responses to their requests and acknowledge the staff's high ethical standards and kindness.
Some employees are noted for their distinctive reception and service, contributing to guests' mental comfort and satisfaction with the services provided. Despite a few areas needing improvement, such as better training for some receptionists and more efficient check-out procedures, the overall consensus is that the staff at 'Al Rahaa Furnished Aparthotel' deliver a high level of customer service, ensuring a pleasant stay for their guests.
Wi-Fi
Parking
No, Al Rahaa Furnished Aparthotel doesn't have any pool.
No, a spa isn't available at Al Rahaa Furnished Aparthotel.
No, Al Rahaa Furnished Aparthotel doesn't allow dogs.
No, parking facilities aren't available at Al Rahaa Furnished Aparthotel.
No, Al Rahaa Furnished Aparthotel doesn't have a gym.
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