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SNOW CLOUD

Abha , طريق الملك عبدالعزيز (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSNOW CLOUD offers a largely positive experience for travelers, accentuated by its outstanding location and exemplary staff service. Situated in a vibrant area filled with conveniences such as restaurants, cafes, and pharmacies, SNOW CLOUD provides easy access to numerous tourist attractions and is well-appreciated for its practicality and the pleasant views it offers, especially overlooking Al-Souda. Despite minor navigation challenges and less favorable views, its strategic placement and value remain strong points.

Guest feedback on rooms is a mix of praise and suggestions for improvement. Many rooms, particularly those facing the street, are favored for their views and cleanliness maintained by attentive staff. Rooms in the newer building receive better reviews compared to those in the older section. While some rooms are spacious and feature functional appliances, there are areas needing attention, including sporadic cleanliness and maintenance issues such as missing amenities.

Cleanliness is generally a strength of SNOW CLOUD, where the majority of guests highlight the hotel’s tidy environment. With competitive pricing, it appeals to budget-conscious travelers. Any concerns about cleanliness appear to be exceptions rather than the rule, reinforcing the atmosphere of calm and organization.

The staff at SNOW CLOUD significantly enhance the guest experience. Known for their exceptional professionalism and warmth, the team, from receptionists to management, are commended for their respectful and helpful demeanor. This high level of service instills a welcoming atmosphere, with staff going above and beyond to ensure guest satisfaction.

However, parking is a noted drawback, with limited spaces and unclear markings creating challenges. Guests often need assistance from staff to manage parking logistics, indicating an area for logistical improvement.

Overall, SNOW CLOUD offers a welcoming and convenient stay with high service standards, despite some room and parking-related areas needing enhancement.
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Cheap Hotel

Located on King Abdul Aziz Road, SNOW CLOUD offers accommodation. It focuses on providing essential amenities for a comfortable stay without unnecessary extras, making it a suitable choice for budget-conscious travelers.

Family Friendly Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Small Hotel

Room Types

About SNOW CLOUD

License: 10007288

Guest Reviews

Location

Nestled in an area bustling with life and conveniences, SNOW CLOUD boasts a wonderful location that delights guests with its accessibility to a wide range of services, including restaurants, cafes, and pharmacies. The hotel sits beautifully on a lively street, surrounded by a number of dining options and even a nearby sports club, providing guests with ample leisure opportunities. Offering a great view, especially overlooking the entrance to Al-Souda, it adds aesthetic enjoyment to its practicality.

Its proximity to notable tourist sites and parks makes it an ideal base for exploration, while visitors appreciate the ease of access to all essential amenities. Cleanliness and attentive staff complement the advantage of its site, creating a satisfying experience. Although there are minor navigational issues, such as the hotel’s location on the map being incorrect and the less appealing view of King Abdulaziz Road, the overall consensus highlights its strategic placement and value for the price.

Rooms

At SNOW CLOUD, guests have mixed impressions regarding the rooms, where some aspects shine while others fall short. Rooms facing the street are appreciated for their lovely views; these are complimented by the efficient and courteous cleaning staff. The rooms in the newer building are noted to be better compared to those in the older structure that houses the reception. Despite some clean and odor-free rooms, inconsistencies in cleanliness exist, and maintenance could be improved as some bathrooms are missing toilet seats and other amenities like napkins and drinking water are unavailable. Certain rooms are described as spacious, featuring functional appliances such as refrigerators. Overall, SNOW CLOUD offers some positive aspects in terms of room views and staff service, but it also encounters areas needing attention and improvement.

Cleanliness

When planning a stay at Snow Cloud, guests can generally expect a pleasant and tidy experience. Many reviews highlight the hotel's excellence in maintaining cleanliness, often pairing it with the thoughtful staff and favorable location. Visitors frequently commend the clean state of the rooms, noting the absence of any unpleasant odors, which contributes to an overall sense of tranquility and organization. The hotel is described as a beautiful and serene place, with good services complementing its cleanliness. Reasonable pricing is also a notable positive aspect, making it an attractive option for budget-conscious travelers. While a few reviews suggest room for improvement in cleanliness, the overall feedback suggests that Snow Cloud consistently provides a clean and inviting atmosphere for its guests.

Staff

At Snow Cloud, the level of service is a hallmark that truly stands out in a traveler's experience. The staff are frequently described as excellent, setting a high standard of interaction and cooperation. Receptionists are consistently noted for their respectful and ethical demeanor, ensuring that each guest feels valued and welcomed from the moment they arrive. The conduct of the team is distinguished, characterized by responsiveness and a smooth approach to their duties.

The reception area, often a guest’s first contact point at the hotel, leaves a lasting impression with its excellent service. Guests are warmly greeted with genuine smiles, setting a pleasant tone for their stay. Particular staff members, like Brother Hadi at the reception, are singled out for being exceptionally wonderful, showcasing a perfect blend of professionalism and genuine care.

Moreover, the management also shares in this culture of exceptional service. The hotel manager is seen as the epitome of humility, working seamlessly with the team to deliver an outstanding experience. Throughout, the collaboration and interaction among staff members are praised, ensuring guests receive great value for their money through their competent and respectful service. The overall impression is a well-orchestrated environment where staff dedication enhances the quality of the stay, making Snow Cloud a memorable choice for travelers seeking both comfort and respect.

Parking

Parking at SNOW CLOUD can be a challenging experience for guests, with several reviews highlighting areas of concern. The hotel appears to have limited parking spaces available, which often results in a lack of accessible spots for visitors. This shortage is compounded by the presence of numerous shops in front of the hotel, further reducing the availability of parking in the immediate area.

Additionally, guests have pointed out that the parking area lacks clear marking, contributing to confusion, especially near the entrance of the apartments at the hotel's rear. Navigating the tight spots poses difficulties for entry and exit, leading to an overall sense of frustration among travelers. Furthermore, the location of the parking at the back of the hotel adds to the inconvenience, as noted by several reviewers.

The situation has required guests to seek assistance from the hotel staff, often involving calls and waiting for directions via WhatsApp. This interim step might mitigate some of the parking-related stress but does not entirely resolve the underlying issues associated with SNOW CLOUD’s parking arrangements.

No, SNOW CLOUD doesn't have any pool.

No, a spa isn't available at SNOW CLOUD.

No, SNOW CLOUD doesn't allow dogs.

Yes, parking facilities are available at SNOW CLOUD.

Yes, SNOW CLOUD has a gym.

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