Holiday Inn Acapulco La Isla by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHoliday Inn Acapulco La Isla by IHG, is highly appreciated by guests for its strategic location and convenience. Located near the airport and the main highway, it provides easy access to numerous attractions in Acapulco, including Princess Beach and La Isla Shopping Center. Despite not being beachfront, its location in the desirable diamond area ensures close proximity to popular destinations.
The breakfast experience at the hotel is widely praised for its variety, fresh offerings and the excellent service provided by attentive staff. Guests particularly enjoy having breakfast eggs prepared to their liking, although some express a desire for more variety and a more reasonable price. Dinner is also well-received with commendable food quality and high standards of service, despite occasional comments on the limited menu and isolated complaints about specific events such as the New Year's dinner.
Guests consistently comment on the cleanliness and comfort of the rooms at the Holiday Inn. The rooms are noted for being well-maintained, clean and quiet, ensuring a restful stay. The comfortable beds and soft pillows are standout features, contributing to an overall pleasant atmosphere. While there are minor remarks about a faint musty smell, the general feedback emphasizes the excellent accommodation standards.
The hotel's high cleanliness standards extend beyond the rooms with guests praising the spotless facilities and the staff's adherence to health protocols, especially during the COVID pandemic. While there are a few minor concerns about towel changes and some room maintenance, the overall commitment to cleanliness is clear.
The staff at Holiday Inn Acapulco La Isla is frequently highlighted for their friendliness, attentiveness and excellent customer service. Guests appreciate the personalized attention and efforts to make special occasions memorable, demonstrating the staff's genuine kindness and dedication to ensuring a pleasant stay.
The pool, although described as small, is clean and heated, providing a pleasant experience for guests. Some suggestions for better maintenance around the pool area and the addition of a beach club have been noted.
Overall, Holiday Inn Acapulco La Isla by IHG, stands out for its prime location, exceptional cleanliness, comfortable accommodations and friendly staff, making it a highly recommended option for travelers visiting Acapulco.
Categories
The breakfast experience at the hotel is widely praised for its variety, fresh offerings and the excellent service provided by attentive staff. Guests particularly enjoy having breakfast eggs prepared to their liking, although some express a desire for more variety and a more reasonable price. Dinner is also well-received with commendable food quality and high standards of service, despite occasional comments on the limited menu and isolated complaints about specific events such as the New Year's dinner.
Guests consistently comment on the cleanliness and comfort of the rooms at the Holiday Inn. The rooms are noted for being well-maintained, clean and quiet, ensuring a restful stay. The comfortable beds and soft pillows are standout features, contributing to an overall pleasant atmosphere. While there are minor remarks about a faint musty smell, the general feedback emphasizes the excellent accommodation standards.
The hotel's high cleanliness standards extend beyond the rooms with guests praising the spotless facilities and the staff's adherence to health protocols, especially during the COVID pandemic. While there are a few minor concerns about towel changes and some room maintenance, the overall commitment to cleanliness is clear.
The staff at Holiday Inn Acapulco La Isla is frequently highlighted for their friendliness, attentiveness and excellent customer service. Guests appreciate the personalized attention and efforts to make special occasions memorable, demonstrating the staff's genuine kindness and dedication to ensuring a pleasant stay.
The pool, although described as small, is clean and heated, providing a pleasant experience for guests. Some suggestions for better maintenance around the pool area and the addition of a beach club have been noted.
Overall, Holiday Inn Acapulco La Isla by IHG, stands out for its prime location, exceptional cleanliness, comfortable accommodations and friendly staff, making it a highly recommended option for travelers visiting Acapulco.
Family Friendly Hotel
Offers all-inclusive packages, a kids' club, and a family-friendly beach area. These amenities cater specifically to families, ensuring a convenient and enjoyable vacation.
Hotel with Swimming Pool
The hotel features a swimming pool and is considered family-friendly. It offers comfortable accommodations and is located near shopping and dining options.
Outdoor Pool
Business Hotel
This hotel offers standard business amenities such as meeting spaces and high-speed internet access, catering to the needs of business travelers. It provides a reliable and comfortable stay.
Hotel with Parking
This Holiday Inn offers parking. Guests can benefit from the convenience of having parking facilities during their stay.
Accessible Hotel
Part of the IHG group, this hotel typically offers accessible rooms and facilities. While specific details aren't provided in the listing, Holiday Inn hotels generally adhere to accessibility standards.
Hotel with Gym
Features a fitness center with standard equipment for a basic workout. Conveniently located near shopping and dining options.
4-Star Hotel
This hotel offers a family-friendly environment with a variety of amenities. It includes an outdoor pool, on-site dining, and comfortable rooms.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Outdoor Pool
Guest Reviews
Holiday Inn Acapulco La Isla boasts a prime location with a wealth of positive feedback from guests about its accessibility and convenience. It's strategically situated near the airport and the main highway leading into Acapulco, making it a highly convenient choice for travelers. Found in the desirable diamond area of the city, it places guests just a few minutes from Princess Beach and less than ten minutes from La Isla Shopping Center, ensuring close proximity to popular destinations.
The location is frequently highlighted as excellent, offering ease of access to various attractions, including shows and other points of interest. This convenience is paired with notable cleanliness and comfort, contributing to a superb cost-price ratio. While not beachfront, the hotel’s position still receives high praise for its overall appeal and accessibility, making it a favorable option for visitors looking to explore Acapulco.
The breakfast at Holiday Inn Acapulco La Isla by IHG, generally receives positive remarks from guests. Many appreciate the varied and comprehensive buffet, noting that there is a wide selection and fresh food on offer. Guests particularly highlight the option to have breakfast eggs prepared to their liking. The service is frequently praised as excellent with staff being described as friendly and attentive. While the majority of reviews commend the breakfast as very good, some mention a desire for more variety and feel that the buffet can be a bit expensive. Overall, the breakfast experience at this hotel is seen as enjoyable and satisfying for most guests.
Dinner at Holiday Inn Acapulco La Isla receives commendable feedback from guests with many praising the excellent quality of the food. Guests noted the high standard of service in the restaurant, highlighting the hospitality and timely transportation offered by the hotel. While the buffet breakfast was mentioned as being somewhat expensive, the overall satisfaction with the meals remained positive. Despite some comments about limited menu variety, the majority found the dining experience to be enjoyable. However, there was a specific mention of disappointment with the New Year's dinner, citing slow service and cold food. The hotel provides a convenient van service to the nearest beach, as the location might feel somewhat isolated without a car.
At the Holiday Inn Acapulco La Isla by IHG, guests can expect an exceptional stay characterized by cleanliness and comfort. The rooms are consistently praised for being very clean and well-maintained. The beds are notably comfortable, complemented by very soft pillows that contribute to a restful sleep. Many guests highlight the cozy and comfortable atmosphere of the rooms with some specifically appreciating the spacious bedroom areas. The quietness of the rooms is another appreciated feature, ensuring a peaceful stay. While the rooms meet high cleanliness standards and offer excellent accommodation, a few guests have noted a faint musty smell. Despite this minor issue, the overall feedback points to a pleasant and comfortable room experience at this hotel.
The beds at Holiday Inn Acapulco La Isla by IHG, have garnered considerable praise from guests, who consistently highlight the comfort they provide. Both the beds and pillows are described as exceptionally comfortable, offering guests a restful experience. The size of the beds adds to the overall satisfaction with many noting their exceptional dimensions. The quality of the mattresses and the bedding also contributes to the pleasant sleep environment. Additionally, guests have appreciated the cleanliness and overall excellence of the rooms. The comfort of the beds and pillows stands out as a key feature, making the hotel a popular choice for those seeking a good night's sleep.
Holiday Inn Acapulco La Isla by IHG, consistently receives high praise for its impeccable cleanliness. Guests have noted that everything from the rooms to the facilities is spotless and well-maintained. The hotel stands out for its clean and quiet environment, providing a comfortable stay. The service, complementing the clean surroundings, has also been highlighted as excellent. The staff's adherence to health protocols for COVID adds an extra layer of confidence for visitors. While there are a few concerns about towel changes and room maintenance, the overall feedback emphasizes the hotel’s commitment to cleanliness and the friendly demeanor of the cleaning staff.
Holiday Inn Acapulco La Isla by IHG, receives high praise from guests for its exceptional staff. The team is described as friendly, attentive and consistently providing excellent customer service. Visitors have been delighted with the warm and personalized attention, whether at the buffet breakfast or from the bellboy. The hotel goes the extra mile to make special occasions memorable, such as offering complimentary desserts for birthdays. Guests highlight the staff's genuine kindness and their unwavering interest in ensuring a pleasant stay. Overall, the superb attention and service of the hotel staff, coupled with its convenient location and excellent facilities, make it a standout choice for travelers.
The pool at Holiday Inn Acapulco La Isla is described as very beautiful with guests appreciating its cleanliness and heating. While some visitors note that the pool is quite small, it is still considered very good and pleasant. However, there are mentions that the area around the pool needs better maintenance. Additionally, offering a beach club is suggested as an improvement.
Location Show Map
Location
The location is frequently highlighted as excellent, offering ease of access to various attractions, including shows and other points of interest. This convenience is paired with notable cleanliness and comfort, contributing to a superb cost-price ratio. While not beachfront, the hotel’s position still receives high praise for its overall appeal and accessibility, making it a favorable option for visitors looking to explore Acapulco.
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Pool
Yes, Holiday Inn Acapulco La Isla by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Acapulco La Isla by IHG.
No, Holiday Inn Acapulco La Isla by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Acapulco La Isla by IHG.
Yes, Holiday Inn Acapulco La Isla by IHG has a gym.
Location Show Map
More Options
