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Summary of reviewsReef Gateway Hotel is highly regarded for its strategic location, providing easy access to popular sites like Airlie Beach and the marina, enhanced further by an efficient shuttle service. The hotel’s inviting ambiance, friendly staff, and proximity to attractions make it a convenient choice for travelers. The dining options at the hotel stand out, with guests enjoying high-quality meals at the on-site bistro, which offers good value for money and a warm atmosphere. While breakfast options require a short trip, the overall food service is highly rated.
Accommodations at the hotel are praised for their cleanliness and spaciousness, with air-conditioned rooms and private balconies enhancing comfort. Many appreciate the value for money, with large, tidy quarters featuring two queen beds, perfect for families. Although some aspects, such as certain room furnishings, could benefit from updates, the cleanliness and efficient service provided by the staff ensure a pleasant stay.
The staff at Reef Gateway Hotel are notably friendly and accommodating, contributing significantly to the positive reviews. Guests appreciate their prompt problem-solving skills and the personal touches added to their service. Notably, the reception staff receive frequent commendations for their exceptional hospitality.
The hotel provides practical amenities such as undercover parking, which is convenient though some find it challenging for larger vehicles. The beds, remembered for their comfort and quality linens, support guests in achieving a restful night’s sleep. Overall, the Reef Gateway Hotel offers a satisfying and value-driven experience through its strategic location, excellent dining, comfortable rooms, and exemplary service. Show more
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Categories
Motel with Parking
Hotels commonly offer guest parking facilities. This hotel provides parking options for visitors staying at the property.
Cheap Motel
A motel in Airlie Beach providing comfortable accommodation. It offers essential amenities and a convenient location, making it a practical choice for budget travelers.
Motel with Free Wi-Fi
Room Types
Deluxe Double or Twin RoomThis twin/double room has an en suite bathroom. Rooms on the upper level offer a balcony, while ground floor have direct access to the walk way leading to the Bistro and Bar. The rooms have an option of either tiled floor throughout or half carpet/half tile flooring.
Standard Double or Twin RoomThis twin/double room has a tiled and carpeted floor and an en suite bathroom. Rooms on the upper level offer a balcony, while ground floor have direct access to the walk way leading to the Bistro and Bar.
StudioThis budget twin/double room has a tiled and carpeted floor and an en suite bathroom. Rooms on the upper level offer a balcony, while ground floor have direct access to the walk way leading to the Bistro and Bar.
Apartment - Split LevelThis spacious apartment is comprised of 1 living room, 4 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. This apartment is air-conditioned and features a flat-screen TV with satellite channels, a washing machine, a private entrance and a tea and coffee maker. The unit offers 6 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in a prime location, the Reef Gateway Hotel boasts easy accessibility to numerous attractions and amenities, making it an ideal choice for travelers looking for convenience. Situated just a short drive from Airlie Beach and the marina, guests appreciate its proximity to popular destinations and event venues. Whether it's the Tyto Wetlands or a family gathering at the nearby Big 4, the hotel's strategic setting ensures a comfortable and seamless experience. The convenience of a restaurant on-site, along with modern fixtures and clean, spacious rooms, adds to the overall appeal. Despite some noise from the road, the hotel's air-conditioned rooms and friendly staff ensure a pleasant stay. A shuttle service to town further enhances its accessibility, providing guests with easy connections to Airlie Beach's vibrant offerings. Overall, the Reef Gateway Hotel is praised for its strategic location, cleanliness, and welcoming atmosphere.
Breakfast
Reef Gateway Hotel offers convenience for those who prefer early morning meal preparations with amenities such as a microwave, plates, cutlery, and glasses available in-room. While the hotel itself does not provide breakfast, guests have noted the overall food service during other meals to be very good. For breakfast options, travelers will need to venture five kilometers away. Some suggest that incorporating a continental breakfast in-room would enhance the experience. While a toaster would be a useful addition for breakfast preparations, those dining at the hotel during other times have praised the food service quality, ensuring a satisfactory culinary experience outside of morning hours.
Dinner
Tucked away conveniently near the guest rooms, Reef Gateway Hotel’s dining options offer a delightful culinary experience. Guests appreciate the restaurant not only for the quality of the meals but also for the ease of access, with the bistro situated right on site. For those wanting to venture out, a courtesy bus is available to whisk patrons into town, although many find everything they need right at their doorstep.
The hotel consistently receives praise for offering delicious meals that are excellent value for money, with a notable price-quality ratio. The onsite restaurant and pub serve up a variety of dishes that satisfy both taste and budget, ensuring that visitors receive good quality and generously portioned meals.
Friendly staff enhance the dining experience by ensuring meals arrive on time and creating a pleasant ambiance. For guests, the convenience of enjoying a tasty dinner followed by a quick stroll back to their rooms is a highlight, with the bistro providing both warmth and enjoyable flavors in an accessible setting. Whether it's the excellent beers or the amazing food, Reef Gateway Hotel serves up satisfaction along with easy accessibility for a memorable stay.
Rooms
Reef Gateway Hotel offers guests spacious and comfortable rooms that consistently earn positive remarks for their cleanliness. The accommodations feature effective air conditioning, ensuring a pleasant stay even in warm climates. Guests appreciate the size of the rooms, with many noting the ample space, perfect for families and groups enjoying shared quarters. The two queen beds in many rooms ensure a restful sleep, supported by a quiet environment despite the occasional noise concerns.
Prices for rooms at this hotel have surprised some guests for their favorable value. The hotel combines this affordability with robust amenities, including well-equipped private balconies and good-sized kitchenettes. While some rooms could benefit from updating, guests consistently praise the hotel for maintaining high standards of cleanliness.
The bathrooms, although sometimes noted as dated, consistently deliver excellent showers and are kept clean. The staff at Reef Gateway Hotel receive frequent commendations for their friendliness, adding to the overall positive experience. Outside the accommodations, guests can enjoy beautiful dining settings.
For those seeking large, tidy, and comfortable rooms with the added bonus of privacy, Reef Gateway Hotel offers fantastic roomy accommodation that meets expectations without breaking the bank.
Beds
At Reef Gateway Hotel, guests can expect a consistently comfortable experience when it comes to the beds. With many reviews highlighting the cozy and plush beds, it's clear that a restful night's sleep is a hallmark of this establishment. The rooms are spacious, enhancing the overall comfort, and the bedding is of excellent quality, including soft linens and pillows. While a few guests mentioned minor issues such as aging mattresses, the overarching sentiment is that the beds are comfortably supportive, often described as extremely comfortable or with a snug blanket for night chills. Overall, the hotel provides good value for money, especially for those seeking a comforting night's rest during their stay.
Cleanliness
Reef Gateway Hotel offers a remarkable level of cleanliness that consistently impresses guests. Many describe the rooms as very clean and comfortable, reflecting a dedication to maintaining high standards despite the property being a bit older. Visitors appreciate the spaciousness and tidiness of the accommodations, noting that everything needed for a pleasant stay is readily available. The cleanliness extends beyond the rooms to the entire property, with the grounds being well-maintained and spotless, a reflection of the hotel's commitment to hygiene and guest satisfaction. Additionally, the hotel is conveniently located, providing easy access to local attractions and facilities, and guests benefit from the quiet atmosphere enhancing their stay. Exceptional cleaning staff contribute significantly to the welcoming environment, ensuring that rooms are serviced daily and kept fresh. While there is occasional feedback on areas that could use some touch-ups or modernization, the overall sentiment remains positive, highlighting the courteous and helpful nature of the staff who strive to offer amazing value for money through their attentive service.
Staff
Visitors to Reef Gateway Hotel consistently praise the exceptional staff, which plays a pivotal role in shaping a memorable guest experience. Numerous reviews highlight the friendly and welcoming demeanor of the hotel staff, including the reception team, who are often described as lovely and efficient. Guests are particularly impressed by their ability to handle issues promptly and with care, such as swiftly resolving a problem with curtains.
The staff’s flexibility in accommodating families and individual needs stands out, making each stay as comfortable as possible. Whether it's checking in or dining at the hotel's restaurant, guests regularly encounter pleasant and cheerful interactions, underscoring the team's commitment to excellent customer service.
Special mentions are frequently made of Bernie, a standout at reception, whose exceptional hospitality leaves a lasting impression. Overall, the upbeat and helpful nature of the staff contributes significantly to the positive experiences at Reef Gateway Hotel, ensuring visitors feel welcomed and valued throughout their stay.
Parking
Reef Gateway Hotel offers the convenience of undercover parking with easy access. Guests appreciate the private parking spaces, especially those allocated closely to their rooms. Despite some limitations with size, causing difficulty for larger vehicles, the parking is generally described as good and manageable for smaller sedans. The inclusion of parking in the hotel's price adds to its appeal, ensuring a hassle-free experience for guests who prefer to have their vehicles nearby during their stay.
No, Reef Gateway Hotel doesn't have any pool.
No, a spa isn't available at Reef Gateway Hotel.
No, Reef Gateway Hotel doesn't allow dogs.
Yes, parking facilities are available at Reef Gateway Hotel.