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Al Ain Rotana, located in the heart of Al Ain, just a few minutes away from the famed spots of the city, with its unique facilities and services will make your stay an unforgettable experience.
Summary of reviewsAl Ain Rotana is highly regarded for its exceptional location in the heart of Al Ain, offering easy access to key attractions like Al Jahili Fort and Sheikh Khalifa Mosque. Its central yet peaceful setting provides a tranquil retreat amid city life, coupled with excellent facilities such as a fantastic pool and a well-equipped gym. Guests frequently commend the hotel for its inviting atmosphere and top-notch services, making it a preferred choice for both leisure and business travelers.
The dining experiences at Al Ain Rotana, particularly breakfast, receive widespread acclaim for their variety and quality. The breakfast buffet is a standout feature, offering a diverse range of continental, Arabic, and Indian dishes that cater to various palates. The dinner options are equally praised, with the hotel's multiple restaurants providing a delightful culinary journey with exceptional service.
Guests find the rooms comfortable and clean, with modern designs and extensive amenities like laundry machines and microwaves. Spacious and stylish, they often boast impressive views, adding to their appeal. The hotel maintains high standards of cleanliness throughout all areas, enhancing the overall guest experience.
The staff at Al Ain Rotana are consistently applauded for their professionalism and warmth, ensuring guests feel welcomed and cared for during their stay. This exceptional service extends to various facets of the hotel, including the dining areas, gym, and pool, where staff members like Diana and Rahman have been particularly noted for their dedication.
Family travelers find the hotel particularly accommodating, with ample amenities like a children's playground and spacious family rooms. While parking garners mixed feedback, the availability and convenience of options like underground and onsite parking are appreciated.
In summary, Al Ain Rotana stands out for its strategic location, superb dining and hospitality services, comfortable accommodations, and family-friendly offerings, making it a great choice for travelers seeking a memorable and enjoyable stay in Al Ain. Show more
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Luxury Hotel
Discover unparalleled luxury in any of the hotel's 246 elegant suites, rooms, villas and poolside chalets; luxurious accommodation choices come with services and facilities that will leave you truly relaxed.
Hotel Taking Steps Towards Sustainability
As part of the Rotana group, this hotel is included in the Rotana Earth sustainability program, which focuses on various environmental initiatives across its portfolio.
Hotel with Spa
Zen the spa consists of 8 individual treatment rooms, separate relaxation rooms for both men and women, saunas, steam rooms, a couple suite, plunge pool and Hammam.
Family Friendly Hotel
Children up to 12 years old stay free when using existing bedding. A playground is also available on site.
Hotel with Swimming Pool
The hotel features a pool that enhances the guest experience. Additional amenities such as the poolside bar and shisha corner further enhance the guest experience at the poolside.
Heated Pool Pool Swim Up Bar Outdoor Pool
Business Hotel
Al Ain Rotana offers a dedicated business center with professional secretarial support and complimentary Wi-Fi. It features multiple meeting rooms and a ballroom suitable for seminars, conferences, and weddings. The hotel provides valet parking and an electric vehicle charging station.
Accessible Hotel
Facilities for the disabled people are available, such as accessible parking and in-room accessibility.
Hotel with Tennis Courts
Al Ain Rotana offers tennis facilities along with other recreational amenities. Its central location in Al Ain makes it convenient for both leisure and business travelers.
5-Star Hotel
A renowned 5 star hotel which features 246 stylish suites, rooms, poolside chalets and villas, conveniently situated close to the commercial hub of Al Ain, just 25 minutes by car from the Al Ain International Airport.
Hotel with Outdoor Pool
This hotel features a large outdoor pool area with dedicated kids' pool, ensuring a fun and safe environment for families. The pool area is surrounded by lush greenery, creating a relaxing atmosphere.
Hotel with Swim Up Bar
Features Aquarius, a swim-up bar where guests can relax in the aquamarine pool while enjoying a wide selection of mixed drinks and bar bites.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Hotel with Gym
Hotel with Heated Pool
Room Types
Guest Room with Balcony - King BedSpacious guest room. Includes private balcony with city view.
One Bedroom Suite Located in the Oasis Wing, this large suite features master bedroom with king bed, separate living room and private balcony. This room comes with a balcony with a city or pool view.
Pool View Room with Balcony - King BedSpacious room with luxury bedding and a private balcony with pool view. This room features free Wi-Fi and rich coffee-colored wood furniture.
Two Bedroom Villa - Duplex with Private ParkingOverlooking the gardens, these large villas feature 2 separate bedrooms and a spacious living- dining area. It has 2 floors.
Guest Room with Balcony - Twin BedsSpacious guest room. Includes private balcony with city view.
Pool View Room with Balcony - Twin BedsSpacious room with luxury bedding and a private balcony with pool view. This room features free Wi-Fi and rich coffee-colored wood furniture.
Chalet One Bedroom with Private ParkingSpacious chalet with one king bed and a private terrace offering direct access to the garden and pool. There is a separate living room and dining area. Private parking is also available.
Chalet Two Bedroom with Private ParkingSpacious chalet with 2 bedrooms and a private terrace offering direct access to the garden and pool. There is a separate living room and dining area. Private parking is also available.
Spacious Room with Kitchenette - King Bed This studio is in the Falaj wing. It includes a one king bed, separate shower and bathtub, a 40 inch LCD TV, work desk, washing machine and microwave.
Falaj Wing features an exclusive pool and private underground parking.
Spacious One Bedroom Suite with KitchenThis one-bedroom suite features a modern design and is in the Falaj wing which offers an exclusive pool and a private underground parking. A master bedroom, a living room with dining area, microwave , fridge, a 40-inch LCD TV and work desk. Each includes its own private garden or balcony with pool view.
SuiteThe hot tub and sauna are the standout features of this suite. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar and a seating area. The unit offers 1 bed.
Guest Room with Balcony - Twin Beds New WingFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Pool View Room with Balcony - Twin Beds New WingProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Guest Room with Balcony - King Bed New WingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Pool View Room with Balcony - King Bed New WingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Al Ain Rotana is celebrated for its superb location, making it a prime choice for travelers exploring Al Ain. Situated in the heart of the city, the hotel offers easy access to major tourist attractions, including Al Jahili Fort and the Sheikh Khalifa Mosque, all within walking distance. Its central position also means guests are conveniently close to essential services and entertainment spots, contributing to a seamless travel experience. The peaceful and quiet atmosphere of the surrounding area adds to the hotel’s appeal, providing a tranquil retreat amid bustling city life. Additionally, the hotel boasts great facilities, including a fantastic pool, an amazing gym, and a commendable breakfast that guests frequently praise. The staff's excellent service complements the well-described beautiful and tidy setting, ensuring a memorable stay for both leisure and business travelers alike. With adequate parking and easy accessibility, it's no wonder guests find themselves returning to this well-situated gem in Al Ain.
Breakfast
The breakfast experience at Al Ain Rotana consistently receives high praise from guests, highlighting its delicious variety and exceptional quality. The breakfast buffet offers an extensive selection of dishes, including continental, Arabic, and Indian cuisine, catering to diverse tastes. Guests note the freshness and tastiness of the food, emphasizing the ample choices available to start the day. For many, breakfast at Al Ain Rotana stands out as one of the best in the UAE, thanks to its remarkable variety and well-prepared dishes.
Service plays a significant role in enhancing the dining experience, as guests frequently commend the attentive and helpful staff in the restaurant, who contribute to a more enjoyable stay. While the breakfast is lauded for its variety and taste, a few guests mention that it can be somewhat pricey, but the overall quality and selection seem to justify the cost for most.
Minor fluctuations in breakfast enjoyment are noted, with some guests finding certain days more pleasurable than others. However, the overwhelmingly positive feedback reflects that the breakfast at Al Ain Rotana is a highlight for visitors, making it highly recommended for those seeking a fulfilling and enjoyable start to their day.
Dinner
Al Ain Rotana offers a delightful dining experience for guests, showcasing a variety of excellent culinary options within their multiple on-site restaurants. Guests consistently praise the delicious and varied buffet offerings, with standout meals such as the Iftar buffet and special dishes like the seafood wok. The serene and comfortable dining atmosphere, particularly noted in places like Zest and Trader Vic's, enhances the overall experience. The hotel also boasts exceptional service, with staff always ready to assist, adding to the enjoyment of special occasions such as a stunning Valentine's Day dinner.
Guests appreciate the diversity of cuisines available, and the elegant dinners, especially the mid-week offerings, receive high marks for taste and presentation. While some reviews mention loud music in an Arabic restaurant and sound insulation issues between rooms, the dining experiences tend to overshadow these minor drawbacks. The dining options extend beyond the hotel's premises, with memorable meals in nearby locations such as Al Jahili Fort gardens. Despite mixed reviews about some restaurants and pricing assessments, the general consensus highlights the excellent quality of food and service at Al Ain Rotana, making it a top choice for travelers seeking a memorable culinary experience.
Rooms
The rooms at Al Ain Rotana offer a consistently high standard of comfort and cleanliness, making them a favored choice among guests. Many reviews highlight their spacious and modern designs, often with newly renovated interiors that blend style and functionality. The new wing, in particular, impresses with its contemporary features, such as in-room amenities like laundry machines, microwaves, and stoves, enhancing the overall guest experience.
Numerous guests have appreciated the upgraded rooms, which boast luxurious finishes and provide stunning views of the pool or city. The beds are described as very comfortable, and the furnishings are often referred to as beautiful and well-appointed. Rooms are notably larger than those in most hotels, adding to the feeling of spaciousness and luxury.
The staff at Al Ain Rotana are lauded for their accommodating and responsive service, further enriching the stay for visitors. While the majority of feedback centers on the positive aspects of the rooms, a few guests noted areas for improvement, particularly concerning noise levels near service areas and the condition of older rooms and furniture.
Overall, Al Ain Rotana delivers a comfortable, stylish, and welcoming atmosphere with its strikingly clean, modern, and spacious accommodations, delighting guests with thoughtful amenities and exceptional service.
Beds
The beds at Al Ain Rotana generally receive positive feedback, with many guests highlighting their comfort and the cleanliness of the rooms. Several phrases describe the beds as comfortable, very comfy, and even fantastic, suggesting a largely favorable experience with sleep quality. However, some reviews also point to inconsistencies, with a few guests mentioning that the beds or mattresses were hard or uncomfortable, and one guest noted stained bedsheets. Despite these occasional issues, the overall impression is that Al Ain Rotana provides a restful night's sleep with clean, comfortable accommodations.
Cleanliness
Al Ain Rotana consistently receives praise from guests for its outstanding cleanliness and tranquil atmosphere. Visitors frequently commend the hotel for being exceptionally clean and well-maintained across all areas, including rooms, bathrooms, and common facilities such as the pool and gym. The spacious rooms are noted for their modern decor and comfort, providing a serene retreat for guests. The hotel's location is ideal for those seeking tranquility while being conveniently close to attractions in Al Ain city.
Aside from cleanliness, the hotel receives accolades for its friendly and professional staff, who deliver attentive and efficient service, particularly in areas like the breakfast buffet and pool. The hospitality is noted to be warm and accommodating, contributing to an overall delightful experience. Guests express appreciation for the serene atmosphere, ample amenities, and well-maintained facilities, highlighting Al Ain Rotana as a comfortable and inviting destination for travelers looking for a clean and restful stay.
Staff
The staff at Al Ain Rotana has left a lasting impression on its guests, garnering praise for their exceptional service and genuine warmth. From the friendly and attentive reception team to dedicated individuals like Hajir and Lanie, who go the extra mile to ensure guest satisfaction, the hotel’s employees are described as professional, courteous, and supremely helpful. Guests appreciate the personal touches, with team members like Rahman at the pool bar recognized for their hard work and dedication.
The seamless cooperation among the staff enhances the overall experience, making guests feel welcome and well-cared for. Front desk personnel, including standouts like Syed, Mr. Nader, and Mohamed, are lauded for their excellent customer service and proactive assistance. Encouraging communication through the availability of Arabic-speaking staff is also noted as a positive attribute, adding to the guest-friendly atmosphere.
Guests have highlighted the staff's ability to handle unexpected situations with grace, offering room upgrades and personalized attention to details, ensuring each stay is as comfortable as possible. The hotel's facilities, including restaurants and amenities like the swimming pools and gym, complement the excellent service, resulting in a delightful stay for all sorts of travelers. Overall, Al Ain Rotana is distinguished not only by its physical amenities but by a team that genuinely enjoys making every guest's stay memorable.
Wi-Fi
Al Ain Rotana's internet offerings garner mixed feedback from guests. On the positive side, some guests highlight good internet response speed and strong WiFi as notable features, especially within the newly renovated rooms. The availability of free WiFi adds to the convenience for many visitors. Additionally, the LAN connection is noted to be satisfactory by some guests, offering an alternative to wireless options.
However, there are also reports of challenges. Several guests expressed frustrations with being unable to connect their phones to the WiFi or encountering a weak signal. In some cases, no internet was available during their stay, seemingly related to rainy weather, although issues persisted beyond these conditions. Concerns about internet security have also been mentioned. Overall, while some aspects of the hotel's WiFi services are commendable, there is room for improvement in ensuring consistent and reliable connectivity.
Gym
The gym at Al Ain Rotana receives consistently positive feedback from guests, who describe it as amazing and well-equipped with top-notch machines. The facilities are not only clean but also excellent, making it a favorable place for guests to maintain their fitness routines. Many appreciate the helpful staff, notably Diana, who contributes to a pleasant gym experience. Additionally, the gym serves as a social hub, attracting interesting expatriates, providing opportunities for engaging conversations. Overall, the gym is a highlight for guests seeking quality sports amenities during their stay.
Pool
Al Ain Rotana offers an exceptional pool experience that guests frequently praise. With two well-maintained swimming pools, one being pleasantly chilled with a bar, they're ideal for escaping the summer heat and enjoying a refreshing swim. The larger pool provides ample space and depth, making it enjoyable for both adults and children. Parents particularly appreciate the shallow area, which is perfect for kids. The pool areas, known for their lovely atmosphere and picturesque views, offer a serene and tranquil environment, further enhanced by the attentive and efficient lifeguard team. Guests enjoy the pleasant temperature of the pool water and appreciate the ample seating areas around the pool, which contribute to a relaxing experience. Accompanied by outstanding hotel facilities and a variety of restaurants, the pool setting at Al Ain Rotana is a highlight, promising a delightful stay for visitors seeking both leisure and enjoyment.
Parking
The parking facilities at Al Ain Rotana receive mixed reviews, but there are several positive aspects to note. Guests appreciate the convenience and availability of parking options, with spaces located in front of the hotel as well as in the basement. The large parking lot offers both private underground parking and a private garage, ensuring that guests can safely park their vehicles. Many visitors mention the spaciousness and comfort of the underground parking area, which is particularly suitable for the hot summer months in Al Ain. Additionally, there is covered parking right outside the villa doors, providing easy access for guests staying in these accommodations.
Although valet parking service is not available, there is good free parking onsite, which some guests find valuable. The excellent check-in parking further enhances the convenience for guests who are arriving. Overall, while there are mentions of poor car parking service, the variety of parking options and comfort in the underground facilities contribute positively to the overall experience at Al Ain Rotana.
Family
Al Ain Rotana emerges as a prime destination for families seeking a relaxing and enjoyable stay. The hotel, acclaimed for its family-friendly atmosphere, offers spacious rooms equipped with amenities like laundry machines, microwaves, and stoves, making guests feel at home. The attentive staff are noted for their friendliness and willingness to go the extra mile, ensuring a warm and welcoming experience.
The swimming pool area garners positive feedback, featuring a dedicated playground for children, making it a favorite spot for family gatherings. Although occasional issues with pool etiquette arise, the presence of life guards generally ensures safety. Additionally, the hotel impresses with thoughtful gestures such as gifting children during festive occasions, enhancing the family-oriented experience.
Al Ain Rotana provides a play area filled with toys for children, contributing to its reputation as a great place for kids. The recent renovations have further solidified its status as an excellent choice for families traveling with children. Visitors appreciate the comfortable, clean rooms and spacious areas designed for family relaxation. Overall, this hotel is highly recommended for a family stay, offering a perfect blend of comfort, convenience, and hospitality, making it an ideal venue for creating beautiful moments with loved ones.
5 Star
Al Ain Rotana impresses guests with its exceptional service and facilities, consistently delivering a five-star experience. The hotel's attention to detail is evident, with particular praise for its food quality and variety, making it a standout feature that entices guests to return. Al Ain Rotana provides excellent value for money, surpassing expectations when compared to some of the offerings in Dubai.
Business travelers find the hotel particularly suitable, appreciating the blend of professionalism and discretion exhibited by the staff. The rooms themselves receive commendation for being lovely and comfortable, while the pool area offers a relaxing atmosphere complemented by attentive service. Dining at the hotel is noted to be expensive yet of very high quality, contributing to an overall memorable stay.
While the management of Al Ain Rotana ensures most amenities are on par with five-star standards, minor details like the absence of a dental kit were pointed out. Nevertheless, the overall experience remains highly rated, with the exceptional staff reinforcing the hotel's commitment to luxury hospitality.
Luxury
Nestled in the heart of Al Ain, Al Ain Rotana offers a luxurious oasis that redefines the standard of opulence and comfort. From the moment guests arrive, they are welcomed by a professional and friendly staff eager to ensure a memorable stay. The attention to detail is evident throughout the hotel, from its beautifully designed villas to the ultra-modern amenities in the newly refurbished wings. Visitors have noted the exceptional quality and service, which is complemented by quick problem-solving skills from the cooperative team.
The hotel's facilities are both luxurious and conveniently situated, providing a tranquil escape in a clean and quiet environment. Guests rave about the high-quality amenities available throughout the property, promising a proper five-star experience. Those looking for a unique and exceptional stay find Al Ain Rotana delivers with its high-level service and refined fittings. The resort's rational size balances all necessary amenities, offering a sense of exclusivity without overwhelming grandeur.
Whether traveling for business or leisure, the alluring combination of luxurious accommodation and high-standard services makes Al Ain Rotana a standout choice.
Yes, Al Ain Rotana has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Al Ain Rotana.
No, Al Ain Rotana doesn't allow dogs.
Yes, parking facilities are available at Al Ain Rotana.