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Summary of reviewsSPAR Serviced Apartments in Al-Hofuf, Al-Ahsa, receives high praise for its strategic location, making it easy for guests to explore nearby landmarks like Ibrahim Palace and Al-Qaysariyah market. Many find the central location ideal for accessing shopping areas, the mosque and tourist spots, which enhances the overall value of staying at the hotel.
The rooms are generally applauded for their spaciousness, cleanliness and comfort with many guests noting the well-designed accommodations that contribute to a cozy atmosphere. Practical room facilities, including kitchens and bathrooms, are well-maintained, adding to the convenience for guests looking to explore Al Ahsa.
Cleanliness is frequently highlighted as a strong point with many guests noting that both rooms and common areas are consistently clean and pleasant-smelling. The hotel maintains a well-kept environment with many reviewers appreciating the cleanliness throughout the premises.
The staff at SPAR Serviced Apartments receives varied feedback, but the general sentiment is positive. Guests often commend the professionalism, attentiveness and friendliness of the staff with specific mentions of exceptional service from individuals like Mr. Rabie and the reception team members, Ahmed and Abdulaziz.
Wi-Fi service at the hotel has mixed reviews. While some guests find the free Wi-Fi to be strong and reliable, others experience weak connections, especially in the bedrooms. Overall, it may suffice for basic use but can be inconsistent.
The hotel beds and bedding receive mixed feedback as well. While a few find them comfortable, many guests report issues with the firmness of the mattresses, which lead to discomfort and the cleanliness of the bedding, which is sometimes stained and worn out. Upgrading the bedding quality would greatly improve the overall guest experience.
In summary, SPAR Serviced Apartments is well-regarded for its excellent location, spacious and clean rooms and friendly staff, making it a recommended choice for guests exploring Al-Ahsa. However, some areas such as Wi-Fi consistency and bedding quality could benefit from improvement. Show more
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Family Friendly Hotel
Accessible Hotel
Room Types
Budget Double RoomThe spacious double room offers air conditioning, a washing machine, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Two-Bedroom ApartmentFeaturing air conditioning, a washing machine and an electric kettle, this apartment includes a private bathroom. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
Twin RoomThe spacious twin room provides air conditioning, a washing machine, an electric kettle and a flat-screen TV. The unit offers 2 beds.
About SPAR Serviced Apartments
License: 10007558
Guest Reviews
6.5
Rated
Location
The SPAR Serviced Apartments garners widespread praise for its strategic location in Al-Hofuf. The hotel is positioned conveniently close to various significant landmarks and vibrant areas in Al-Ahsa, including the historical Ibrahim Palace and the traditional Al-Qaysariyah market. Guests appreciate the hotel's proximity to essential services, heritage sites, markets and other attractions, making it an excellent base for exploring the city. Many find the central city location ideal for accessing shopping areas, the mosque and tourist spots with ease. Despite some noting the absence of nearby grocery stores and restaurants, the overall sentiment is that the hotel's location is excellent and greatly enhances the value of staying there. The combination of a prime location, cleanliness and attentive staff has left a positive impression on visitors.
Rooms
SPAR Serviced Apartments offers an overall positive experience for guests, particularly when it comes to room size and cleanliness. Many reviews highlight the spaciousness of the rooms and apartments with several guests noting that they found the rooms to be both comfortable and cool. The accommodations are well-designed and generally clean, contributing to a peaceful and cozy atmosphere.
Guests have also commented on the practicality of the room facilities, which include well-maintained kitchens and bathrooms. The hotel’s location near markets and heritage sites, such as Ibrahim Fort, makes it a convenient base for exploring Al Ahsa.
However, there are some areas for improvement. Some guests mentioned that the furniture is old and that the curtains do not effectively block out sunlight. Additionally, issues such as a lack of towels, insufficient sound insulation and occasional unpleasant smells were noted.
Despite these few drawbacks, the general sentiment towards SPAR Serviced Apartments remains favorable with many guests appreciating the overall cleanliness, room size and excellent location. The helpful and welcoming staff also contribute to a positive stay experience.
Beds
SPAR Serviced Apartments has received mixed feedback regarding its beds and bedding from guests. While a few guests found the bed to be good and comfortable, the majority of reviews highlight significant room for improvement. Complaints frequently mentioned rough and uncomfortable mattresses with several guests describing them as too hard or firm, leading to back and neck pain. There were also concerns about the cleanliness and age of the bedding with reports of old and worn-out bedcovers, pillows and sheets that still carried the scent of previous users. Some bedspreads were noted to have stains, cracks and even cigarette burns. Additionally, the bed size may not be suitable for taller individuals over 175 cm, which could pose a problem for some guests. Overall, while there are occasional positive comments, the prevailing sentiment is that the hotel could benefit significantly from updating and improving the quality and cleanliness of its beds and bedding to ensure a more comfortable stay for guests.
Cleanliness
The SPAR Serviced Apartments has garnered several positive remarks concerning its cleanliness. Many guests noted that the rooms are consistently clean and organized with some describing them as excellently clean and emitting a good smell. The hotel itself, including the reception and overall premises, is often highlighted for being very clean and tidy.
The cleanliness standards seem to be exceptional with consistent praise for the well-maintained environment, comfortable rooms and the provision of cleaning tools. Guests appreciated the added touch of the hotel smelling pleasant, particularly in common areas like the elevator and hallway.
Despite these numerous positive comments, some guests mentioned areas needing improvement. Criticisms included the cleanliness of floor mats, furniture and the overall upkeep of the apartments, noting occasional neglect and dirty remnants. A few reviews pointed out that the bathrooms required more thorough cleaning and maintenance. Issues like the presence of cigarette smells in some rooms and insufficient regular cleaning of restrooms were also highlighted.
Overall, while there's a need for some enhancements in specific areas, the hotel's cleanliness is frequently commended, making it a strong point for many visitors.
Staff
The 'SPAR Serviced Apartments' has garnered a mixed array of feedback regarding its staff, though the positive remarks are significantly more frequent. Reviews highlight the excellent hospitality and room service provided by the staff, emphasizing that they are very professional, cooperative and attentive. Many guests specifically praised the friendly, helpful and accommodating nature of the employees with special appreciation directed towards individuals such as Mr. Rabie for his exceptional customer service skills. The reception team, particularly Ahmed and Abdulaziz, stood out for their polite and classy service, making guests feel welcomed.
However, there were sporadic mentions of negative experiences, particularly pointing out a few receptionists whose attitudes did not meet guest expectations, including instances of rudeness and unhelpfulness. Despite these occasional drawbacks, the overall sentiment underscores that the majority of the staff are kind, respectful and contribute positively to the guests' experience at the hotel.
Wi-Fi
The Wi-Fi at SPAR Serviced Apartments has mixed reviews. On a positive note, the hotel offers free Wi-Fi, which is described by some guests as strong and reliable in certain areas. However, others noted that the Wi-Fi can be weak, particularly in the bedrooms and some even mentioned it not working at times. Overall, while the Wi-Fi service could be sufficient for basic needs, it may not meet expectations for those requiring a consistently strong internet connection throughout the hotel.
No, SPAR Serviced Apartments doesn't have any pool.
No, a spa isn't available at SPAR Serviced Apartments.
No, SPAR Serviced Apartments doesn't allow dogs.
No, parking facilities aren't available at SPAR Serviced Apartments.