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Triple Tree Serviced Unites

Al Hofuf , Khalid Ibn Al Walid St Crossing With King Abdullah Road (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsTriple Tree Serviced Unites is praised for its strategic location, offering easy access to village markets, tourist attractions, essential services and government offices, making it highly convenient for travelers. The hotel’s central placement allows guests to explore local culture and amenities effortlessly despite some minor noise issues.

When it comes to breakfast, opinions vary. While some guests appreciate the good taste, reasonable pricing and room service, others emphasize the need for more variety and better quality. The cheerful demeanor of the breakfast staff is a noted positive, contributing to a generally positive experience.

The rooms at Triple Tree Serviced Unites are spacious, clean and comfortable, ideal for families and longer stays. Guests highlight well-maintained kitchen amenities and practical layouts. However, there are concerns about outdated decor, weak water flow, poor lighting and noise disturbance. The service is generally friendly but needs more attention to detail and responsiveness.

Cleanliness receives mixed reviews. While many guests commend the hotel’s overall tidiness, especially at the start of their stay, issues with bathroom cleanliness and maintenance are frequently mentioned. Room furnishings also require better upkeep to maintain a consistently clean environment.

The staff at Triple Tree Serviced Unites receive high praise for their friendliness, professionalism and helpfulness. Spefic individuals such as Sarah, Amani, Areej and Fatimah are highlighted for their exceptional service, enhancing guests' overall experience. Despite occasional less satisfactory reports, the majority of feedback is overwhelmingly positive about the staff.

The free wifi service is available throughout the hotel but suffers from slow speeds and inconsistent connectivity, indicating room for improvement.

Parking facilities are generally appreciated for their availability and free, covered options, although some guests cite overcrowding and safety concerns.

Triple Tree Serviced Unites is considered an excellent family destination due to its spacious rooms and apartments, clean environment and appealing location. It is also recommended for couples seeking a romantic getaway, despite some feedback about outdated furniture and the need for service improvements.

The comfort of beds draws mixed reviews. While some find them adequate, many guests report issues with old and uncomfortable mattresses and bedding, indicating a need for refurbishment.

The hotel excels in accessibility, accommodating travelers with disabilities through helpful staff and a well-structured environment.

In summary, Triple Tree Serviced Unites is highly recommended for its convenient location, spacious rooms and friendly staff, making it suitable for families and various types of travelers. However, there is notable feedback regarding areas needing improvement such as breakfast variety, room furnishings, cleanliness and wifi connectivity.
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Categories

Accessible Hotel

This hotel offers accessible service and personalized attention with a 24-hour reception. It is wheelchair accessible and provides free private parking and free WiFi.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Hotel with Gym

Room Types

Junior Suite This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The apartment's kitchenette, which features a refrigerator, is available for cooking and storing food. The air-conditioned apartment provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a tiled floor as well as city views. The unit offers 2 beds.

Deluxe Suite This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The apartment's kitchenette, which has a refrigerator, is available for cooking and storing food. The air-conditioned apartment offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a tiled floor as well as city views. The unit has 3 beds.

Junior Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which features a refrigerator, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a tiled floor as well as city views. The unit offers 1 bed.

About Triple Tree Serviced Unites

License: 10006499

Guest Reviews

7.2

Good

Location

Triple Tree Serviced Unites's location is frequently praised by guests for its excellent proximity to a variety of markets and tourist attractions. Situated near the village markets, it offers easy access to traditional shopping areas, making it convenient for guests looking to explore local culture. The hotel is also close to essential services, government offices and shopping complexes, providing everything a traveler might need within a short distance. Despite some minor noise issues due to its street-side placement, the overall accessibility and strategic location close to the tourist spots and city amenities make Triple Tree Serviced Unites a highly recommended option for visitors.

Breakfast

Many guests have shared their experiences regarding breakfast at Triple Tree Serviced Unites, revealing a mix of positive and negative impressions. Several reviewers appreciated the breakfast, often describing it as good or delicious with some noting its reasonable pricing and variety. Guests also highlighted the convenience of breakfast being served in the room.

However, a recurring concern is the lack of variety with guests mentioning that the breakfast options are limited, repetitive and mostly egg-based. Some reviews noted the breakfast to be modest, simple or even very poor in quality. Complaints about the absence of an open buffet and delay in breakfast timing were also prevalent. Additionally, some guests found the breakfast incomplete, lacking essential items such as water and were disappointed by the spicy nature of some dishes.

Despite the mixed feedback, a few reviews praised the cheerful and wonderful demeanor of the staff, which seemed to enhance the overall breakfast experience for some. While the breakfast at Triple Tree Serviced Unites has its redeeming aspects, there is room for improvement, especially in terms of variety and completeness.

Rooms

Triple Tree Serviced Unites offers a selection of spacious rooms and suites, praised for their generous size and clean, comfortable atmosphere. Guests frequently highlight the room space as excellent for families and longer stays with several reviewers mentioning well-maintained kitchen amenities such as a big refrigerator, microwave and electric stove. The suites, particularly the junior suite, are noted for their cleanliness and practical layout, featuring multiple rooms and bathrooms, making them ideal for group bookings.

However, some areas require attention. The hotel's decor and furniture are outdated with several guests pointing out the need for renovation and better maintenance. Issues with weak water flow, poor lighting and unreliable air conditioning in the corridors have been mentioned, alongside cleanliness concerns in certain rooms and bathrooms.

Soundproofing could also be improved, as some guests were disturbed by noises from neighboring rooms and the street. Additionally, amenities like room phones and basic kitchen utensils were sometimes missing and timely room preparation for check-in needs enhancement.

While the reception staff receive high marks for their friendliness and cooperation, overall service quality could benefit from increased attention to detail and responsiveness to guest needs.

In summary, Triple Tree Serviced Unites's spacious and practical rooms make it a suitable choice for short stays and families, but prospective guests should be aware of potential issues with outdated furnishings and occasional service shortcomings.

Beds

Triple Tree Serviced Unites has received mixed feedback regarding its beds. On the positive side, some guests mentioned that the beds were comfortable and the rooms themselves were described as clean and well-kept. However, there were numerous concerns expressed about the condition of both the beds and bedding. Many guests highlighted that the beds are uncomfortable with mattresses and sheets being old and in need of renewal. Tall people might find the beds too short and there's a notable necessity for attention to the overall condition of the beddings and furniture. Furthermore, issues such as worn-out furniture, dirty sheets and malfunctioning drawers next to the bed were pointed out. Overall, while the cleanliness of the beds was appreciated, significant improvements are needed in bed comfort and the quality of bedding to enhance the guest experience.

Cleanliness

Triple Tree Serviced Unites Hotel receives mixed reviews when it comes to cleanliness. Many guests commend its general tidiness, noting the clean rooms, spacious apartments and polite reception staff, which collectively contribute to a sense of tranquility and comfort. The hotel's exterior and organized spaces are often highlighted positively with particular praise for the cleanliness at the onset of stays.

However, challenges emerge primarily around the maintenance and cleanliness of the bathrooms. Several reviews point to dirty and unreliable bathrooms, broken faucets and a lack of basic amenities like towels and slippers. Furniture in the rooms and communal areas also garners criticism with reports of unclean sofas and beds. The cleaning schedule is perceived as insufficient, leading to a deterioration in cleanliness over time.

Despite these criticisms, the hotel's location, friendly staff and spacious rooms often offset the negative comments, making it a reasonable choice for short stays. The dining offerings, including a diverse and delicious menu, add to the positive guest experiences.

In summary, while Triple Tree Serviced Unites maintains a generally clean and tidy environment with commendable service, it struggles with consistent cleanliness and maintenance, particularly in the bathrooms and room furnishings.

Staff

Triple Tree Serviced Unites Hotel has garnered overwhelmingly positive feedback regarding its staff, painting a picture of a highly professional and welcoming environment. The reception staff consistently receive praise for their kindness, prompt assistance and professional demeanor. Specific individuals like Sarah, Amani, Areej and Fatimah are frequently highlighted for their exceptional service and courteous behavior. The team, including the canteen and room service staff, is described as friendly, cheerful and respectful, ensuring that guests feel well-cared for throughout their stay.

The cooperative nature of the employees stands out with many reviews emphasizing their willingness to assist and their attentiveness to guest needs. This extends from the front desk to the restaurant, where staff members like Suhail are noted for their pleasant and helpful attitudes.

Notably, the management, particularly figures like Mr. Bassam Al-Fadli and the quality supervisor Sarah, are commended for their responsiveness and hands-on approach in addressing guest concerns. The overarching impression left by the reviews is that of a dedicated team committed to delivering a high standard of customer service.

While there are a few reports of less satisfactory experiences, these are significantly outnumbered by positive comments, suggesting such instances are outliers rather than the norm.

Overall, the staff at Triple Tree Serviced Unites Hotel is characterized by their professionalism, helpfulness and dedication to providing a warm and hospitable experience for all visitors.

Wi-Fi

Triple Tree Serviced Unites hotel offers wifi service, though several reviews highlight areas for improvement. Guests noted that the wifi access is available throughout the establishment, including the lobby. However, the connection often suffers from very slow speeds and may sometimes lack internet access altogether. Despite the convenience of availability, the overall functionality of the wifi has room for enhancement to meet the expectations of modern travelers.

Parking

The parking at Triple Tree Serviced Unites has received mixed reviews from guests. Positive comments highlight the availability of plenty of parking spaces with some mentioning the benefit of free parking and covered parking options. Guests appreciate the ample and accessible parking facilities. However, there are also negative mentions regarding the lack of specific parking spaces, concerns about safety and instances where the parking area was crowded. Some reviews also indicated dissatisfaction with the overall service and reception in relation to parking.

Family

Triple Tree Serviced Unites has garnered positive reviews as an excellent destination for families, offering a comfortable and spacious environment suitable for family trips. Many guests highlighted its clean hotel apartments and beautiful spaces, which contribute to a very acceptable stay for families. The hotel has a distinctive and very convenient location that appeals to both families and couples on honeymoon, making it an excellent choice for a variety of travelers.

Guests have appreciated the quiet and comfortable atmosphere of the hotel with many noting that it is a good option for families. Despite some feedback on the need to update the couches and improve service, overall experiences have been positive. The hotel provides a simple and comfortable setting with ordinary but functional furniture.

It’s evident that the rooms are spacious enough to accommodate larger families, though some mentioned that booking for more than five people can be complex and may require a better understanding of the hotel's rules. Nonetheless, for those looking for an affordable and suitable family place, Triple Tree Serviced Unites seems to be a favorable choice.

In summary, Triple Tree Serviced Unites is highly recommended for family vacations and romantic getaways with its great location, clean and spacious apartments and a comfortable environment ensuring a pleasant stay for all.

Accessible

Triple Tree boasts easy accessibility that's sure to please any traveler, including those with disabilities. From its prime location near the village market and public transportation to its courteous and cooperative staff, this hotel ensures a comfortable stay for all guests. The professional and polite team not only helps with luggage but also assists those with special needs, making sure everyone is well-accommodated. The clean and beautiful hotel apartments offer a welcoming environment, perfect for families and the overall experience is made seamless by clear, easy-to-understand information provided upon entry. Guests particularly appreciate how accessible the hotel is to key places like the local souq, making it a highly recommended choice for those with accessibility needs.

Honeymoon

Triple Tree Serviced Unites hotel offers a serene and quiet environment, making it ideally suited for honeymooners seeking tranquility. However, the atmosphere can be quite cold during the winter months, which may detract from the romantic experience. While the bedrooms are clean, they could benefit from modernization and better furnishings to enhance comfort. The hotel does not appear to have specific honeymoon packages and the overall ambiance and facilities could use some updating.

No, Triple Tree Serviced Unites doesn't have any pool.

No, a spa isn't available at Triple Tree Serviced Unites.

No, Triple Tree Serviced Unites doesn't allow dogs.

Yes, parking facilities are available at Triple Tree Serviced Unites.

Yes, Triple Tree Serviced Unites has a gym.

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