Etab Hotels & Suites
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Summary of reviewsEtab Hotels & Suites enjoys a prime location in the city center of Khobar, close to major shopping centers and tourist attractions. The hotel is known for its easy accessibility, ample free parking and a tranquil environment. Rooms are spacious and well-equipped with amenities such as dining tables, microwaves and comfortable sofa beds, making it a convenient choice for families and extended stays. Cleanliness in the rooms is generally good, though there are some reports of maintenance and upkeep issues.
Guests frequently praise the cooperative and respectful nature of the staff, particularly the cleaning and specific international team members, which contributes positively to their stay. However, there are concerns about the professionalism of the reception staff, especially during the evening shifts with some guests reporting unprofessional behavior.
The cleanliness of the hotel is praised with some guests noting it as clean organized and comfortable, especially in terms of room space and tranquility. However, significant concerns have been raised about inconsistent cleanliness standards, including dirty furniture, stained sheets and the presence of insects. These reviews suggest a need for improved cleaning protocols.
Internet connectivity receives mixed feedback with some guests experiencing excellent Wi-Fi service while others faced issues like weak signals and outdated infrastructure. Parking is generally convenient with ample free spots nearby, though the lack of designated or shaded areas could be improved.
Beds are another area with mixed reviews; many guests find them comfortable and clean, but there are complaints about uncomfortable pillows, old bedding and occasional cleanliness issues.
Overall, Etab Hotels & Suites is appreciated for its excellent location, spacious rooms and cooperative staff, making it a reasonable choice for visitors to Khobar. However, areas like maintenance, cleanliness and staff professionalism need attention to enhance the overall guest experience.
Guests frequently praise the cooperative and respectful nature of the staff, particularly the cleaning and specific international team members, which contributes positively to their stay. However, there are concerns about the professionalism of the reception staff, especially during the evening shifts with some guests reporting unprofessional behavior.
The cleanliness of the hotel is praised with some guests noting it as clean organized and comfortable, especially in terms of room space and tranquility. However, significant concerns have been raised about inconsistent cleanliness standards, including dirty furniture, stained sheets and the presence of insects. These reviews suggest a need for improved cleaning protocols.
Internet connectivity receives mixed feedback with some guests experiencing excellent Wi-Fi service while others faced issues like weak signals and outdated infrastructure. Parking is generally convenient with ample free spots nearby, though the lack of designated or shaded areas could be improved.
Beds are another area with mixed reviews; many guests find them comfortable and clean, but there are complaints about uncomfortable pillows, old bedding and occasional cleanliness issues.
Overall, Etab Hotels & Suites is appreciated for its excellent location, spacious rooms and cooperative staff, making it a reasonable choice for visitors to Khobar. However, areas like maintenance, cleanliness and staff professionalism need attention to enhance the overall guest experience.
Aparthotel with Parking
Guest Reviews
Etab Hotels & Suites offers guests a prime location that caters to both convenience and comfort. Situated in the city center of Khobar, the hotel is lauded for its proximity to major shopping centers such as Rashid Mall, Flamingo Mall and Dhahran Mall, as well as various restaurants and the corniche. Guests find the location excellent for accessibility to essential services and tourist attractions, making it an ideal choice for both leisure and business travelers.
The surrounding area offers plenty of free parking, which adds to the convenience of staying here. The hotel's setting is both peaceful and close to essential amenities, providing a tranquil environment away from the city's hustle and bustle. Additionally, the hotel is only a short drive from the Bahrain Bridge, making it a strategic point for regional travelers.
Guests consistently praise the spacious and clean rooms, highlighting the hotel's commitment to cleanliness and comfort. The value for money is noted as another significant advantage, making it a cost-effective option for visitors. Overall, the combination of an excellent location, cleanliness and friendly staff treatment positions Etab Hotels & Suites as a highly recommended choice in Khobar.
Etab Hotels & Suites offers a mix of experiences when it comes to their rooms. The most frequently highlighted positive aspect is the spaciousness of the rooms and apartments, providing ample space for families or larger groups. Guests also appreciate the provided amenities like dining tables, microwave ovens, electric kettles and comfortable sofa beds in the hall areas, making extended stays quite convenient. Despite some furniture showing signs of aging, the overall room size and design receive favorable remarks for their comfort and cleanliness.
However, maintenance issues are a significant concern. Reports of broken faucets, malfunctioning room keys and non-operational windows suggest that upkeep is inconsistent. Cleanliness also varies with some guests finding their rooms spotless, while others encounter unclean conditions, including bug infestations and unpleasant odors. Many reviews also mention the absence of basics like clean towels, bathroom slippers and other essentials, which can impact the overall guest experience negatively.
While the beds and pillows received mixed feedback regarding comfort, the air conditioning was praised for its efficiency. The hotel's location with small cafes and convenient stores nearby, adds a layer of convenience for guests. Despite these upsides, the recurring themes of old, poorly maintained furniture and the inconsistent quality of room service suggest that the hotel could benefit from a comprehensive update and more rigorous maintenance protocols to improve its overall guest experience.
Etab Hotels & Suites garners mixed feedback when it comes to their beds. On the positive side, many guests find the beds to be comfortable and highlight that the beds and bedding are clean and inviting. Some guests specifically mention the beds being super comfy and very comfortable. However, there are also recurring concerns about the cleanliness and condition of the beds and bedding. Issues such as uncomfortable pillows, old and uncomfortable bedding and instances of unclean sheets and beds with stains are reported. Additionally, some guests complain about a bad smell in the quilts and found the size of the bed inadequate. These experiences indicate room for improvement in maintaining cleanliness and the quality of bedding, ensuring a consistently pleasant stay for all guests.
Etab Hotels & Suites has received mixed reviews regarding its cleanliness. Guests have noted positive aspects such as the hotel being clean organized and comfortable. Some appreciated that the place is clean and spacious and found the cleanliness to be excellent. The tranquility and proximity to services were also mentioned as favorable points.
However, numerous concerns have been raised about the overall cleanliness of the facilities. Issues such as dirty and damaged furniture, stained sheets and unclean carpets were frequently mentioned. Some guests reported leaking bathroom ceilings, uncleaned bathrooms and even the presence of ants and cockroaches in the rooms. Several reviews stated that the cleanliness needs significant improvement, emphasizing the need for better floor cleaning and maintenance.
Furthermore, specific complaints highlighted the lack of essential cleaning services during stays and the poor state of room furnishings. Insects, dirty floors and a general disregard for cleanliness standards were common points of dissatisfaction. The compromised state of the carpets, sofas and curtains added to the negative feedback.
In summary, while there are positive notes on the hotel’s organization and certain aspects of cleanliness, a substantial number of guests have expressed dissatisfaction with the upkeep and hygiene of Etab Hotels & Suites, indicating a need for considerable enhancements in their cleaning protocols.
Etab Hotels & Suites has received mixed feedback on its staff with notable positive remarks highlighting the team's cooperative and respectful nature. Many guests praised the politeness and helpfulness of specific individuals, particularly the Bangladeshi and Egyptian staff members, who were described as nice and showing great respect. The reception and cleaning staff were often appreciated for being coordinated and polite, contributing to an overall positive experience for some visitors.
However, there are significant concerns regarding the conduct and professionalism of the reception staff. Numerous guests reported unprofessional behavior with several highlighting rudeness and manners' lack, especially during the evening shift. Complaints about bad treatment, uncooperative employees and reluctance to assist guests have been recurrent themes. Instances of unprofessional conduct, such as the inappropriate questioning by receptionists and refusal to accommodate confirmed bookings, further marred the expectations of many visitors. Management behavior was also called into question with reports of using bad language and poor overall service standards.
In summary, while certain staff members at Etab Hotels & Suites are commended for their respectful and polite demeanor, significant improvements are needed in the reception and management teams to provide guests a consistently pleasant experience.
Etab Hotels & Suites offers a mixed experience when it comes to internet connectivity. Some guests have reported that the internet and Wi-Fi are excellent, indicating strong and reliable service. However, other reviews highlight significant issues, including completely non-functional Wi-Fi, weak signals and very poor internet quality. It appears there are inconsistencies in the Wi-Fi service and some guests also noted that Wi-Fi passwords were not readily available in the rooms, suggesting a need for better communication regarding access details. Additionally, a few guests mentioned that the infrastructure, such as receivers, might be outdated, which could be contributing to the connectivity problems. Overall, while some visitors enjoyed excellent internet access, others faced substantial difficulties.
Etab Hotels & Suites guests have highlighted the availability of free parking nearby as a positive aspect. While the hotel does not offer designated or private parking, there are several parking spots adjacent to the property and next to the road. Despite the lack of shaded or exclusive parking areas, visitors generally find enough space to park their cars conveniently close to the hotel. However, some guests did mention that parking can be a bit challenging, especially due to the limited adjacent spots. Overall, although the hotel could improve by providing designated parking spaces, it still offers reasonable parking solutions for its guests.
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Location
The surrounding area offers plenty of free parking, which adds to the convenience of staying here. The hotel's setting is both peaceful and close to essential amenities, providing a tranquil environment away from the city's hustle and bustle. Additionally, the hotel is only a short drive from the Bahrain Bridge, making it a strategic point for regional travelers.
Guests consistently praise the spacious and clean rooms, highlighting the hotel's commitment to cleanliness and comfort. The value for money is noted as another significant advantage, making it a cost-effective option for visitors. Overall, the combination of an excellent location, cleanliness and friendly staff treatment positions Etab Hotels & Suites as a highly recommended choice in Khobar.
Rooms
However, maintenance issues are a significant concern. Reports of broken faucets, malfunctioning room keys and non-operational windows suggest that upkeep is inconsistent. Cleanliness also varies with some guests finding their rooms spotless, while others encounter unclean conditions, including bug infestations and unpleasant odors. Many reviews also mention the absence of basics like clean towels, bathroom slippers and other essentials, which can impact the overall guest experience negatively.
While the beds and pillows received mixed feedback regarding comfort, the air conditioning was praised for its efficiency. The hotel's location with small cafes and convenient stores nearby, adds a layer of convenience for guests. Despite these upsides, the recurring themes of old, poorly maintained furniture and the inconsistent quality of room service suggest that the hotel could benefit from a comprehensive update and more rigorous maintenance protocols to improve its overall guest experience.
Beds
Cleanliness
However, numerous concerns have been raised about the overall cleanliness of the facilities. Issues such as dirty and damaged furniture, stained sheets and unclean carpets were frequently mentioned. Some guests reported leaking bathroom ceilings, uncleaned bathrooms and even the presence of ants and cockroaches in the rooms. Several reviews stated that the cleanliness needs significant improvement, emphasizing the need for better floor cleaning and maintenance.
Furthermore, specific complaints highlighted the lack of essential cleaning services during stays and the poor state of room furnishings. Insects, dirty floors and a general disregard for cleanliness standards were common points of dissatisfaction. The compromised state of the carpets, sofas and curtains added to the negative feedback.
In summary, while there are positive notes on the hotel’s organization and certain aspects of cleanliness, a substantial number of guests have expressed dissatisfaction with the upkeep and hygiene of Etab Hotels & Suites, indicating a need for considerable enhancements in their cleaning protocols.
Staff
However, there are significant concerns regarding the conduct and professionalism of the reception staff. Numerous guests reported unprofessional behavior with several highlighting rudeness and manners' lack, especially during the evening shift. Complaints about bad treatment, uncooperative employees and reluctance to assist guests have been recurrent themes. Instances of unprofessional conduct, such as the inappropriate questioning by receptionists and refusal to accommodate confirmed bookings, further marred the expectations of many visitors. Management behavior was also called into question with reports of using bad language and poor overall service standards.
In summary, while certain staff members at Etab Hotels & Suites are commended for their respectful and polite demeanor, significant improvements are needed in the reception and management teams to provide guests a consistently pleasant experience.
Wi-Fi
Parking
No, Etab Hotels & Suites doesn't have any pool.
No, a spa isn't available at Etab Hotels & Suites.
No, Etab Hotels & Suites doesn't allow dogs.
Yes, parking facilities are available at Etab Hotels & Suites.
No, Etab Hotels & Suites doesn't have a gym.
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