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Park Inn by Radisson Al Khobar

Al Khobar , Al Rawabi District, King Faisal Bin Abdulaziz Road (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPark Inn by Radisson Al Khobar is highly regarded for its prime location, offering easy access to Dammam and Khobar's key attractions, as well as essential services like restaurants, malls and supermarkets, making it a convenient and accessible choice for visitors. The quiet neighborhood further enhances its appeal, providing a serene and comfortable atmosphere suitable for both relaxation and business trips.

The breakfast service at the hotel has received mixed reviews. Many guests praise the variety, quality and healthy options of the breakfast buffet, describing it as delicious and enjoyable. However, there are calls for improvement in terms of diversity, service logistics and presentation with some guests finding the breakfast offerings repetitive and overpriced.

The dinner experience is similarly mixed with praise for the quality and taste of the food, though some guests express concerns about the lack of buffet options, high costs and occasional quality issues. The presence of food smells in the lobby and inconveniences related to food delivery are also noted.

Room experiences are varied with many guests appreciating the spacious, comfortable and clean accommodations. Positive feedback highlights room isolation and tidiness, creating a restful environment. Nevertheless, issues with cleanliness, outdated decor, poor maintenance and inadequate amenities are recurring themes, suggesting room for improvement.

Cleanliness across the hotel is seen as inconsistent. While some guests commend the well-maintained and clean rooms, others report issues with dirty conditions, outdated furnishings and poor housekeeping services. Addressing these consistency issues could enhance the overall guest experience.

The hotel's staff generally receive positive feedback for their friendliness, professionalism and helpfulness, contributing to a welcoming environment. Specific staff members are often mentioned for their exceptional service. However, instances of unresponsiveness and slow service are also reported, indicating the need for improvement in some areas.

Wi-Fi services at the hotel are notably disappointing with frequent complaints about weak, slow and unstable connections, which highlight the need for significant upgrades to meet guest expectations.

The gym is found to be functional yet underwhelming with outdated equipment and inconvenient operating hours. Improvements here could enhance guest satisfaction. Additionally, the swimming pool receives mixed reviews, praised for being family-friendly but critiqued for poor maintenance, limited and inconvenient hours and insufficient communication about usage policies.

Parking is a challenge due to limited and crowded spaces, especially at night, which can be inconvenient for guests. Despite this, the hotel’s family-friendly atmosphere is praised with spacious rooms and attentive staff catering well to families. The indoor pool is a popular feature for children and the overall quietness adds to a relaxing stay for families.

Beds at the hotel garner significant complaints with guests noting discomfort from old, worn-out mattresses and rough bedding, suggesting a need for refurbishment to improve sleep quality and overall comfort.

In summary, Park Inn by Radisson Al Khobar offers a convenient and accessible location with a generally friendly and professional staff. While the hotel provides comfortable and spacious rooms, there are notable areas for improvement in cleanliness, maintenance, breakfast and dinner services, Wi-Fi connectivity and amenities like the gym and pool, which could significantly enhance the guest experience.
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Hotel Taking Steps Towards Sustainability

Verified sustainable on Hotel Sustainability Basics, this hotel actively works to reduce its environmental footprint. It also focuses on supporting local communities and promoting inclusion and equality.

Certifications:

Green Key (greenkey.global)

Answers last updated by our editors

Hotel with Swimming Pool

The hotel offers a clean and functional pool area, suitable for a quick swim and relaxation. Its affordability and convenient location make it a practical choice for budget-conscious travelers.

Indoor Pool

Hotel with Parking

Provides parking and offers modern accommodations with essential amenities. Its location in Al Rawabi District on King Faisal Bin Abdulaziz Road makes it accessible to various attractions.

Hotel with Gym

Features a fitness center equipped with cardio and strength training equipment.

Hotel with Indoor Pool

This hotel features an indoor swimming pool as part of its extensive wellness area. The facility also includes a hot tub and a gym, providing multiple options for relaxation and fitness.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Room Types

Standard Room This room is equipped with a flat-screen TV with satellite channels, tea-and-coffee-making facilities and free bottled water. The bathroom has a bath and a shower, and a hairdryer is provided. The room is equipped with a safe, iron and ironing board, and a free newspaper is provided.

Superior Room This room is equipped with a flat-screen TV with satellite channels, tea-and-coffee-making facilities and free bottled water. The bathroom has a bath and a shower, and a hairdryer, bathrobe and slippers are provided. The room is equipped with a safe, iron and ironing board, and a free newspaper is provided.

One-Bedroom Suite This suite features a separate living area with a flat-screen TV, Nespresso machine, bottled water and welcome amenities. The bathroom has a bath and a shower, and a hairdryer, bathrobe and slippers are provided. The suite is equipped with a safe, iron and ironing board, and a free newspaper is provided.

Junior Suite This spacious suite features an open-plan bedroom and living area. It is equipped with a flat-screen TV, Nespresso machine, bottled water and welcome amenities. The bathroom has a bath and a shower, and a hairdryer, bathrobe and slippers are provided. The suite is equipped with a safe, iron and ironing board, and a free newspaper is provided.

Junior Suite - Traditional This suite's special feature is the hot tub. This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.

Suite One Bedroom - Traditional This suite features a hot tub. This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.

Premium Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view.

Premium Suite - One Bedroom This double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 1 bed.

About Park Inn by Radisson Al Khobar

License: 10007758

Guest Reviews

7.3

Good

Location

Park Inn by Radisson Al Khobar boasts a prime location that guests consistently praise for its convenience and accessibility. The hotel is strategically situated, offering easy access to key attractions in both Dammam and Khobar and is close to essential services, including restaurants, malls, cafes and supermarkets like Hyper Panda. Its proximity to the corniche and Al-Habib Hospital further enhances its appeal.

The area's tranquility and lack of crowds are appreciated by guests seeking a peaceful stay, making it suitable for both relaxation and business trips. The hotel is located in a quiet neighborhood, which contributes to a calm and comfortable atmosphere. The easy access to major roads and connectivity to the city's key spots ensures guests can efficiently navigate the area.

In addition to its excellent location, the hotel provides clean organized and comfortable accommodations. The combination of a wonderful location, cleanliness and a serene environment creates a pleasant experience for visitors. Whether staying for leisure or business, guests highlight the hotel's advantageous position and the quality of its amenities, making Park Inn by Radisson Al Khobar a favorable choice for many.

Breakfast

Visitors to the Park Inn by Radisson Al Khobar have shared mixed feelings about the breakfast service. Many guests have praised the breakfast, describing it as very nice, wonderful and perfect. Positive comments highlight the variety and quality of the breakfast buffet, noting that it is both delicious and highly enjoyable with good service and an overall relaxing experience. Some guests appreciated the healthy options available, describing the breakfast as frugal yet satisfying and felt the pricing was fantastic.

However, a significant number of reviews pointed out areas needing improvement. Many felt the breakfast lacked diversity and variety with some describing it as poor, simple or frugal. Several guests were disappointed with the quality with specific complaints about stale sandwiches and unappealing, home-cooked-style meals. Some found the breakfast overpriced and unsatisfactory for a hotel standard.

Issues with breakfast service logistics were also a recurring theme. Several guests mentioned the absence of a buffet on particular days with breakfast being brought directly to rooms, limiting choices and leading to repetitive meals. There were also administrative hiccups, such as confusion over whether breakfast was included with the stay.

In summary, while the breakfast at Park Inn by Radisson Al Khobar has received commendation for its quality and variety from many guests, consistent feedback suggests the need for improvements in diversity, service efficiency and overall presentation to meet higher expectations.

Dinner

The dining experience at Park Inn by Radisson Al Khobar receives mixed feedback from guests, though there are some positive notes. Many praise the food, describing it as great and mouthwatering with some considering the restaurant exceptionally good. However, several guests point out that the restaurant lacks an open buffet and the food options are somewhat limited. The Iftar buffet is noted to be quite pricey.

Some reviews highlight the high costs associated with the food, both in the restaurant and for room service. Additionally, there are complaints regarding the absence of good room service and instances where food quality didn't meet expectations, including observations about food coming in paper bags and with plastic utensils.

An aspect that detracts from the overall experience is the overpowering smell of food in the lobby and corridors. There are also mentions of the food delivery process being inconvenient with guests having to go down to collect their orders. Despite these downsides, the restaurant's positive points suggest that it still has the potential to provide a satisfying dining experience for guests under a more consistent management.

Rooms

The rooms at the Park Inn by Radisson Al Khobar offer a mix of experiences according to guest reviews. On the positive side, many guests have found the rooms to be spacious, comfortable and clean. Room sizes are generally good and there are clean and well-furnished accommodations available. The rooms are described as tidy and simple, providing a decent level of comfort. Some reviews particularly appreciated the room isolation, which offers a quiet stay.

However, there are several recurring issues highlighted by guests. Cleanliness is a significant concern with multiple accounts of dirty conditions, including dusty and stained linens, worn-out furniture and pest problems. Additionally, the presence of smoke odors, despite non-smoking policies and inadequate amenities such as missing refrigerators and non-functional room phones have been a cause for complaints. Guests have also noted that the lighting is dim and the rooms tend to feel dark, further compounded by poor maintenance, outdated decor and insufficient electrical outlets.

The functionality of room services and facilities also comes up as an area needing attention with delays in cleaning services and maintenance works creating disturbances. Furthermore, some rooms suffered from issues like noisy air conditioners, lack of modern amenities and uncomfortable bedding.

In summary, while the spacious and comfortable aspects of the rooms at Park Inn by Radisson Al Khobar are appreciated by some guests, persistent issues with cleanliness, maintenance and outdated facilities highlight a need for improvements to meet a consistent standard of hospitality.

Beds

Guest reviews of the beds at Park Inn by Radisson Al Khobar indicate a need for significant improvements. A recurring theme is the discomfort caused by old and worn-out mattresses and pillows. Many guests have mentioned that the springs in the mattresses are coming out, contributing to a lack of comfort. Additionally, the bedsheets are described as rough and sometimes itchy and in some cases, they are even torn. The cleanliness of the bedding has also been a point of concern with mentions of old, heavily used sheets and blankets that need replacing. On a positive note, a few guests did describe the beds as comfy or decent, marking a few exceptions to the general sentiment. However, it is evident that refurbishing the beds and pillows would greatly enhance the overall guest experience.

Cleanliness

Park Inn by Radisson Al Khobar receives mixed reviews on its cleanliness. Many guests appreciate the clean and tidy rooms, describing them as very comfortable and peaceful. The housekeeping staff ensures that linens and blankets are changed daily and several reviewers note that the facilities are well-maintained, creating a pleasant atmosphere. Positive feedback often highlights clean and organized rooms, excellent service and good location.

However, the hotel has areas that require improvement. Numerous guests mention issues with cleanliness, such as dirty carpets, windows and old furniture that needs renovation. Several reviews point out that more attention to detail is necessary with some rooms not being thoroughly cleaned and poor housekeeping services. Specific problems like the smell of smoke, dirty tables and unpleasant odors also detract from the overall experience.

Despite these issues, the hotel’s prime location near a mall and its overall peaceful environment earn it repeated visits from some guests. Nonetheless, addressing the consistency in cleanliness and updating old furnishings could significantly enhance the guest experience.

Staff

Park Inn by Radisson Al Khobar has garnered diverse feedback about its staff with many guests highlighting the positives. The reception staff are frequently noted for their friendliness, professionalism and helpful demeanor with several guests mentioning individuals like Waleed Al Anzi and Abdulrahman Al-Mas'abi for their outstanding service. The behavior of the housekeeping and restaurant staff also received praise for their cooperative and courteous nature, contributing to a pleasant stay.

The hotel’s manager and some team members, however, faced criticism for unresponsiveness and poor interaction during specific instances, such as renovation disturbances and booking issues. Despite these negatives, the overall impression suggests a hard-working team dedicated to providing a welcoming environment. Some guests appreciated the personalized touch, like receiving a letter with their names, indicating efforts to create a memorable experience.

In summary, while instances of unprofessional behavior and slow service were noted, the staff at Park Inn by Radisson Al Khobar were largely commended for their friendliness, politeness and commitment to guest satisfaction.

Wi-Fi

The Wi-Fi experience at Park Inn by Radisson Al Khobar falls significantly short of expectations. Many guests report that the internet connection is weak, slow and often unstable. The Wi-Fi frequently disconnects and struggles with providing consistent coverage in the rooms. Streaming sessions are particularly challenging due to the unreliable connection. For a hotel situated in the heart of the city, the poor quality of the internet service is a notable disappointment. Guests commonly describe the Wi-Fi as very bad or horrible, indicating a pressing need for improvement.

Gym

The gym at Park Inn by Radisson Al Khobar presents a mixed experience for guests. On the positive side, it is described as decent for a hotel gym, catering to basic fitness needs. However, there are several areas for improvement. Many guests note that the gym equipment is old and some machines are not in working condition. Additionally, the gym's closing time at 10 o'clock and the absence of staff on-site are seen as inconvenient. Overall, while functional, the gym would benefit from updates and extended operating hours to enhance the guest experience.

Pool

The swimming pool at the Park Inn by Radisson Al Khobar has received mixed reviews from guests. On the positive side, the pool is described as being suitable for children and there is no charge for using the swimming pool and jacuzzi, making it a family-friendly option. However, there are several areas in need of improvement. Guests have noted that the pool is often under maintenance and there were instances when it was out of service or lacked proper cleaning and staffing. Additionally, the pool's timings are a significant inconvenience for many with restricted hours for both men and women. Men can only use the pool from 2 PM to 6 PM and women from 9 AM to 2 PM, which clashes with typical working hours. There is also a distinct absence of clear communication regarding pool timings at the time of booking. Some visitors suggest extending the pool hours into the evening to better accommodate guests' schedules. Moreover, there were no towels available for swimmers and the pool's shallow depth makes it less ideal for those looking for a more varied swimming experience. Overall, while the pool offers some benefits, it could greatly benefit from better maintenance, extended hours and improved organization.

Parking

Guests at Park Inn by Radisson Al Khobar have noted that parking can be a challenge. Though parking spaces are available, they are often limited and tend to fill up quickly, especially at night. The parking lot itself is described as small and narrow with some spaces being unshaded. Many visitors have found it crowded and have pointed out that there are insufficient spots to accommodate all guests. Overall, while there is on-site parking, its limited availability and the frequent crowding may pose an inconvenience for some guests.

Family

Park Inn by Radisson Al Khobar stands out for being exceptionally family-friendly, making it a great choice for travelers with young ones. The hotel has garnered positive feedback for its large and spacious family rooms, designed to comfortably accommodate mid-sized families. The professional and responsive staff contribute to making family stays enjoyable with housekeepers ensuring a clean environment.

One of the highlights for children is the indoor pool, which is small and shallow, allowing kids to play safely and enjoy their time. Families appreciate the quiet atmosphere with no disturbing noise, adding to the sense of safety and relaxation. While there might be limited options for extra beds for children, the hotel does provide mattresses, ensuring everyone has a place to sleep. Overall, Park Inn by Radisson Al Khobar is praised for its family-friendly amenities and attentive service, making it a reliable option for a family getaway.

4 Star

Park Inn by Radisson Al Khobar has received mixed feedback from its guests, particularly concerning its four-star rating. Many guests appreciated the hotel's comprehensive services, stating that it is one of the best in terms of service, cleanliness and location. The facilities are described as excellent, making it a good choice for business travelers. The rooms are considered comfortable and spacious, meeting the expectations for a four-star hotel.

However, some reviews pointed out that the facilities are old and in need of renovation, which detracts from the overall four-star experience. Concerns about cleanliness and the pool were also mentioned. Additionally, some guests felt that the hotel did not fully meet the standards expected of a four-star establishment with high prices not always justified by the quality provided. Therefore, while the hotel performs well in several areas, there is room for improvement to truly align with its four-star rating.

Business

Park Inn by Radisson Al Khobar offers various amenities and services specifically tailored for business travelers. The hotel features professional chill spaces and meeting facilities, making it ideal for business meetings and conferences. The helpful staff caters efficiently to business needs, ensuring a smooth experience for those in town for work. While the building is described as old and the room rates on the higher side for the facilities offered, many guests find the hotel acceptable for its primary purpose. The reliable wifi and user-friendly website facilitate fast login and logout, which is crucial for busy professionals. Overall, it's a suitable choice for those on quick business trips, providing convenience with its proximity to local services.

Yes, Park Inn by Radisson Al Khobar has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Park Inn by Radisson Al Khobar.

No, Park Inn by Radisson Al Khobar doesn't allow dogs.

Yes, parking facilities are available at Park Inn by Radisson Al Khobar.

Yes, Park Inn by Radisson Al Khobar has a gym.

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