كوتاج المفروشة
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Summary of reviews'كوتاج المفروشة' receives mixed reviews with notable strengths and significant areas for improvement. Guests highly commend the courteous and respectful behavior of the staff, particularly mentioning the professionalism and friendliness of the reception team, including individuals like Hisham and a Sudanese employee. This positive interaction contributes greatly to a welcoming atmosphere and a satisfactory guest experience.
When it comes to family accommodations, 'كوتاج المفروشة' offers many facilities that make it convenient and enjoyable for those traveling with children. The reception team's politeness and the playful touch of a small window housing a pigeon add a charming element to family stays.
However, the reviews highlight substantial issues that require attention. Cleanliness emerges as a predominant concern with multiple reports of dirty rooms, pervasive odors and a significant presence of insects, including cockroaches. Guests have noted poor maintenance with numerous complaints about broken air conditioners, malfunctioning utilities, rusty water taps and inadequate kitchen appliances.
Despite a few guests finding the beds comfortable, there are troubling mentions of bed bugs, dirty bedding and overall dilapidated furniture, indicating that both cleanliness and maintenance are critical areas needing improvement to enhance the guest experience.
In summary, while 'كوتاج المفروشة' boasts a friendly and helpful staff and offers some family-friendly features, it faces considerable challenges in cleanliness and facility maintenance that need to be addressed to meet guest expectations.
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When it comes to family accommodations, 'كوتاج المفروشة' offers many facilities that make it convenient and enjoyable for those traveling with children. The reception team's politeness and the playful touch of a small window housing a pigeon add a charming element to family stays.
However, the reviews highlight substantial issues that require attention. Cleanliness emerges as a predominant concern with multiple reports of dirty rooms, pervasive odors and a significant presence of insects, including cockroaches. Guests have noted poor maintenance with numerous complaints about broken air conditioners, malfunctioning utilities, rusty water taps and inadequate kitchen appliances.
Despite a few guests finding the beds comfortable, there are troubling mentions of bed bugs, dirty bedding and overall dilapidated furniture, indicating that both cleanliness and maintenance are critical areas needing improvement to enhance the guest experience.
In summary, while 'كوتاج المفروشة' boasts a friendly and helpful staff and offers some family-friendly features, it faces considerable challenges in cleanliness and facility maintenance that need to be addressed to meet guest expectations.
Cheap Aparthotel
Small Aparthotel
3-Star Aparthotel
Guest Reviews
The reviews for 'كوتاج المفروشة' highlight several significant areas of concern regarding the condition of the rooms. Guests frequently mentioned that the air conditioners in various rooms were broken and some even commented that they operated without remotes. Cleanliness appears to be a consistent issue with reports of dirty apartments, dilapidated furniture and dirty walls. Insects were noted in some rooms and a few reviews mentioned a persistent smell coming from the kitchen area. Additionally, many utilities and facilities seem to be malfunctioning or unavailable, including broken water heaters, non-functioning sinks and drains, rusty water taps and a lack of essential kitchen appliances like an oven or gas. The internet service was described as very poor, further diminishing the overall guest experience. Overall, the accommodations at 'كوتاج المفروشة' seem to require substantial improvements in maintenance and cleanliness to meet guest expectations.
Despite the mention of some issues with cleanliness and maintenance, a positive highlight from the guest reviews of 'كوتاج المفروشة' is that some guests found the bed to be very comfortable, offering a good night's rest amidst their stay. However, the reviews do highlight areas of concern such as the presence of bed bugs, cockroaches and dirty bedding which detracted from the experience for several visitors. Overall, while there are a few commendations regarding bed comfort, significant improvements in cleanliness and maintenance are needed to ensure a more pleasant stay.
The reviews for 'كوتاج المفروشة' highlight significant concerns regarding cleanliness. Guests consistently report issues such as pervasive dirt, unpleasant odors and widespread cockroach infestations. Numerous reviews mention that the level of cleanliness is subpar with dirty pillows, bedsheets and blankets frequently noted. While there are occasional mentions of good elements in the bathroom and sleeping room, the overall sentiment points to severe cleanliness challenges. The presence of insects, including cockroaches, appears to be a major problem with several reviews mentioning their proliferation throughout the premises. In summary, the general consensus from guests underscores major cleanliness deficiencies at 'كوتاج المفروشة'.
The staff at كوتاج المفروشة receive high praise for their courteous and respectful behavior. Guests specifically mention the receptionist Hisham and a Sudanese employee, highlighting their respectful demeanor. The reception team is commended for their efforts to ensure guests feel happy and satisfied during their stay. Guests appreciate the respectful and professional treatment they receive from the staff, contributing to a positive overall experience at the hotel. However, there are mentions of worn-out furniture and a torn bedsheet, indicating areas for improvement. Despite these issues, the appreciation for the respectful and dedicated reception staff stands out in the reviews.
'كوتاج المفروشة' offers an extensive range of facilities, ensuring convenience for families with children. The reception staff are noted for their politeness, contributing to a welcoming environment. Although some reviews mentioned minor issues, such as a non-operational water heater and small maintenance problems, the overall sentiment reflects a comfortable stay. The room includes a delightful touch with a small window housing a pigeon, which could be charming for kids. However, improvements could be made in areas like cleanliness and accurate translations of information. Despite these areas for enhancement, the hotel appears to provide a generally positive experience for those traveling with young ones.
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No, كوتاج المفروشة doesn't have any pool.
No, a spa isn't available at كوتاج المفروشة.
No, كوتاج المفروشة doesn't allow dogs.
No, parking facilities aren't available at كوتاج المفروشة.
No, كوتاج المفروشة doesn't have a gym.
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