The Holiday Inn Express & Suites Birmingham South - Pelham by IHG is noted for its strategically convenient location, offering easy access to key attractions including the UAB Hospital and Oak Mountain Amphitheater. The proximity to the highway and a variety of dining options adds to the convenience, complemented by a pleasant outdoor area for relaxation. Guests often appreciate the clean and comfortable setting, which is enhanced by a delightful breakfast service. The breakfast receives high praise for its variety and quality, contributing significantly to the overall value of a stay here.
Rooms at the hotel are generally considered spacious and comfortable, with many guests noting their cleanliness and the comfort of the beds. While occasional issues with room maintenance and odors are mentioned, the general sentiment is positive, thanks to the hotel's location and kind staff.
Cleanliness is a standout quality, with frequent comments on the very clean and updated condition of the hotel, from public areas to the rooms. The friendly and accommodating staff further enhance the guest experience, ensuring a welcoming and comfortable stay.
The staff consistently receive accolades for their exceptional service, being described as amazing, helpful, and courteous. Their attentiveness extends beyond typical duties, with efforts to inform guests about local amenities and attractions. The positive interactions with the front desk and overall staff contribute significantly to a warm and inviting atmosphere.
Overall, the Holiday Inn Express & Suites Birmingham South - Pelham by IHG provides a clean, comfortable, and convenient option for travelers, with standout staff service and a highly praised breakfast experience.
Holiday Inn Birmingham - Hoover by IHG, enjoys consistent praise for its prime location, situated conveniently near shops, restaurants and major highways. Guests appreciate the ambiance of the area, making it an ideal choice for various types of visits. The hotel receives high marks for cleanliness, particularly in the rooms and bathrooms. The presence of an indoor pool and a nearby bar add to the convenience and overall positive experience.
The breakfast offerings at the hotel garner mixed reviews. While many guests find the spread generous, tasty and well-prepared, others express concerns about the cost with some feeling it should be complimentary. Operational hiccups like late service and missing pre-paid breakfast cards were noted by a few. Nevertheless, the breakfast is generally a pleasant start to the day for most.
Rooms at the hotel are frequently described as spacious, comfortable and well-maintained with particular praise for the cleanliness and comfort of the beds and pillows. However, some guests mentioned stained carpets and unmet expectations regarding certain amenities. Despite these minor issues, the overall room experience is positive, enhanced by unique features like in-room jacuzzi tubs and excellent coffee.
Cleanliness is a standout aspect of the hotel with guests consistently noting the well-maintained facilities. Minor issues such as stained carpets are overshadowed by the overall high standards of hygiene throughout the property. The lobby and common areas are described as neat and tidy, further contributing to the hotel's appeal.
The staff at the hotel receive overwhelmingly positive feedback, often described as amazing, courteous and professional. Their friendliness and willingness to assist significantly enhance the guest experience with specific commendations for individuals like Zelda at the front desk. The team's adherence to COVID-19 precautions adds to the sense of safety and hospitality.
While the indoor pool has some drawbacks, such as being smaller than expected and occasionally not heated as advertised, it remains a convenient amenity. Guests also have access to rooms with jetted tubs, providing alternate relaxation options.
The beds are a high point for many, described as very comfortable with clean sheets. Though a few guests found them too high or hard, the majority lauded the beds for contributing to a restful stay.
Overall, Holiday Inn Birmingham - Hoover by IHG, provides a comfortable and convenient stay with commendable cleanliness, friendly staff and a prime location enhancing the guest experience.
The Hampton Inn & Suites Birmingham-Hoover-Galleria is a great choice for travelers looking for a hotel in a convenient location. Guests praised the hotel's proximity to restaurants, shopping places and golf courses. The complimentary breakfast received mixed reviews, but most guests found it enjoyable with a good variety of options. The rooms were generally clean and well-maintained, although some guests had issues with the beds and cooling system. The hotel's cleanliness was exceptional with guests feeling safe during their stay. The staff received high praise for their friendliness, professionalism and helpfulness. The pool and spa were generally clean and well-stocked with towels, although some guests experienced issues with the jacuzzi and pool area. Overall, guests found the accommodations comfortable, clean and superb, making the Hampton Inn & Suites Birmingham-Hoover-Galleria a great option for travelers visiting Birmingham.
The Quality Inn & Suites Birmingham - Highway 280 is well-regarded for its advantageous location just off Highway 280, providing easy access to hospitals, testing centers and downtown Birmingham. Guests frequently commend the convenience of being near restaurants, gas stations and retail outlets, all within a clean, safe and peaceful neighborhood. The friendly and helpful staff also receive high praise, contributing to the overall comfortable and pleasant stay.
Breakfast at the hotel has varied reviews. While some guests are satisfied with the selection, including waffles, yogurt and oatmeal, others found it lacking in variety and protein options. Occasional issues with breakfast appliances were also noted.
Room experiences are mixed but lean toward the positive. Many guests appreciate the comfort, spaciousness and cleanliness of the rooms, noting fresh smells and effective air conditioning. However, some reported issues with musty odors, inconsistent cleanliness and maintenance problems such as non-working TVs and drainage issues.
Cleanliness across the hotel also receives mixed feedback. While some guests found the property and rooms well-maintained and tidy, others encountered issues such as dirty bathrooms, mold and lack of proper upkeep, particularly in the pool area.
The staff at Quality Inn & Suites Birmingham - Highway 280 stand out for their friendliness, professionalism and excellent customer service, greatly enhancing the guest experience. Specific employees, including Leslie, receive special mentions for their helpfulness.
The pool receives a mixed reception. While some appreciated its cleanliness and the year-round swimming capability, others found it too cold, too small and sometimes closed due to maintenance issues. A strong chlorine smell and occasional dirty conditions were also noted.
Beds are generally considered comfortable by many guests with some finding them among the best they have slept in. However, opinions on mattress firmness and pillow size vary with some guests finding them too hard or uncomfortable.
In summary, the Quality Inn & Suites Birmingham - Highway 280 offers a convenient location and friendly staff with some variability in room quality, cleanliness and amenities like breakfast and the pool.
The Spark by Hilton Birmingham Colonnade receives mostly positive reviews for its prime location and friendly staff but faces some criticism in areas such as cleanliness, room conditions and amenities. Guests consistently praise the hotel's convenient placement close to dining options, shopping, family activities and the airport, noting the safety and quietness of the area. The staff is often described as friendly, helpful and professional with individuals like Shamar and Latoya frequently mentioned for exceptional service.
However, the breakfast offerings have garnered mixed feedback with many guests hoping for more variety and the inclusion of complimentary options. Room experiences are similarly divided; while some guests appreciate the spacious, comfortable and quiet rooms, others report significant issues with cleanliness and maintenance, such as dampness, unpleasant odors and dated furniture. The state of cleanliness varies with some guests finding the hotel well-maintained and others pointing out unclean areas, particularly in the rooms.
The indoor pool's frequent unavailability has been a recurrent disappointment for guests, especially those traveling with families. Despite this, many praise the comfortable beds, contributing to a good night's sleep. The hotel's affordability is noted positively, although some feel that the overall experience requires improvements to meet higher expectations.
In summary, while the Spark by Hilton Birmingham Colonnade shines with its great location, pet-friendly environment and outstanding staff, there are notable areas, particularly in breakfast variety, room upkeep and amenity availability, that require attention to consistently fulfill guest expectations.
Baymont by Wyndham Bessemer receives largely positive reviews for its convenient location, quality breakfast offerings, clean and comfortable rooms, attentive staff, and appealing amenities. Strategically positioned just off the interstate, guests find it easy to access nearby cities and local amenities, with numerous restaurants, shops, and essential services within close proximity. The area is both practical and safe, adding to the comfort of travelers.
Guests consistently praise the breakfast service, which offers an impressive variety of hot items, such as cinnamon rolls and cheese omelets, in a spacious and clean environment. Staff members, particularly breakfast attendants, are commended for their friendly demeanor and efficient service, contributing to a pleasant start to the day.
Rooms are well-received for their cleanliness and comfort, boasting spaciousness and recently renovated features. Comfortable beds and scenic views further enhance the lodging experience, making the accommodation a reliable choice for visitors. The hotel’s commitment to cleanliness is evident throughout the property, with the facility being described as clean and refreshed, offering a cozy environment at a reasonable price.
The staff at Baymont by Wyndham Bessemer are frequently highlighted for their exceptional service and friendliness, fostering a welcoming atmosphere. Professional and courteous, they are praised for addressing guest concerns promptly, with individuals like the receptionist being noted for outstanding hospitality.
The indoor swimming pool is a popular feature among families, though some guests cited issues with water temperature and occasional closures impacting their experience. Despite these minor drawbacks, the pool remains a favored entertainment option.
Overall, Baymont by Wyndham Bessemer provides a comfortable and pleasant stay, underscored by positive interactions with staff, cleanliness, and quality amenities, making it a solid hotel choice for travelers in the area.
Best Western Carlton Suites is a great option for travelers looking for a comfortable and affordable stay in Birmingham. The hotel boasts a fantastic location near restaurants and shopping with easy expressway access. Guests appreciate the hotel's proximity to UAB hospital and the pet-friendly policy. While breakfast reviews are mixed, the majority of guests found it to be a satisfying start to the day. The rooms are comfortable and spacious, although some parts of the hotel are dated and in need of maintenance. The staff is friendly and accommodating with a few exceptions. The pool area has great potential but could use some improvements in terms of cleanliness and upkeep. The beds are comfortable and supportive with plenty of pillows for extra comfort. Guests with disabilities found the hotel to be accessible, although some issues were noted. Overall, Best Western Carlton Suites is an exceptional place to stay in Birmingham.