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Summary of reviewsBem Parece by Umbral is situated in a stunning and serene location that offers breathtaking views over Albufeira, providing guests with a tranquil retreat. The hotel is conveniently close to the city’s attractions and amenities, offering easy access to the old town, beaches, bakeries, and mini-markets. Guests appreciate the well-maintained outdoor spaces, lush gardens, and cozy pool area, which add to the charm of the property.
The accommodations have received mixed reviews. Many guests praise the clean and comfortable rooms, studios, and apartments, highlighting the beautiful views and appealing environment. However, some guests note discrepancies between photos and actual room conditions, citing maintenance issues and outdated appearances. Despite this, accommodations are often considered a good value for the price, though improvements regarding maintenance and the accuracy of advertised images could enhance guest satisfaction.
Cleanliness is another area with varied feedback. While many guests commend the serene environment, friendly staff, and well-presented rooms, others highlight concerns such as dust and infrequent cleaning, which could detract from the overall experience for cleanliness-conscious visitors. Improvements in cleaning and maintenance would significantly benefit guests, especially during longer stays.
Staff interactions span a range of experiences. While individuals like Laura and Mr. Miranda receive praise for their friendliness and efficiency, inconsistencies in guest service are noted. Challenges such as communication difficulties, long wait times for check-in, and some instances of unfriendly behavior suggest that greater consistency in staff service could enhance the overall guest experience.
The pool area is a standout feature, appreciated for its beautiful design and serene setting. Guests often enjoy their time here, despite occasional maintenance issues such as leaves in the pool or dirty water. Enhancing cleanliness and upkeep of the pool area would likely elevate visitor satisfaction further.
Regarding Wi-Fi, connectivity challenges are frequently reported, with many guests experiencing slow or unreliable internet access. This remains a concern for prospective visitors, although isolated instances of good connectivity are noted.
Finally, beds at Bem Parece by Umbral have received mixed reviews. While some guests find them comfortable, others report issues like hard mattresses and worn-out bedding, leading to discomfort. Addressing these issues with updated mattresses and bedding would improve overall guest comfort during stays.
While Bem Parece by Umbral boasts impressive views and a charming setting, further improvements in maintenance, cleanliness, staff consistency, Wi-Fi reliability, and bedding quality would greatly enhance the overall guest experience. Show more
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Categories
Cheap Holiday Park
This holiday park provides affordable accommodation with basic amenities. It's situated in a quieter area, away from the bustling city center.
Holiday Park with Swimming Pool
Outdoor Pool
Holiday Park with Parking
Holiday Park with Outdoor Pool
Room Types
StudioStudio featuring a private entrance, private bathroom, double bed, living area with a satellite TV, fully-equipped kitchenette and dining area.
The unit includes a small outdoor seating area.
Three-Bedroom VillaSpacious villa with 3 balconies and views over the garden, pool and sea.
Features satellite TV, living room, kitchen, dining area and is 100 metres from the pool.
Windmill HouseThis accommodation is in a renovated 100-year-old mill with a terrace and offers a wonderful panoramic view.
Features satellite TV, living room, kitchenette, dining area and views of the surrounding area,
Family StudioThis studio features a terrace and a private entrance.
It has private bathroom, double bed, living area with a satellite TV, fully-equipped kitchenette and dining area.
One-Bedroom ApartmentThis apartment is located on the ground floor and accommodates up to 3 persons. It features a living room with a double bed, satellite TV, a bathroom with a shower, a kitchenette with a dining area and a terrace.
Studio with TerraceGuests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. This double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Deluxe RoomThe double room provides heating, as well as a private bathroom boasting a shower. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The double room offers air conditioning, a private entrance, a wardrobe, an electric kettle and a flat-screen TV with satellite channels. The unit has 1 bed.
About Bem Parece by Umbral
License: 12759/2015AL
Guest Reviews
7.0
Good
Location
Bem Parece by Umbral is nestled in a picturesque and tranquil setting that offers breathtaking views, making it a prized location for those seeking serenity and natural beauty. Perched on a mountain, the hotel provides stunning panoramas over Albufeira, particularly from its superior rooms and lofty viewpoints. The beautiful garden and lush surroundings enhance the charm of this unique property, offering a peaceful retreat away from the hustle and bustle of town life. Despite its quiet and secure location, it is conveniently close to Albufeira’s center, with the old town and beach accessible by a short walk or drive. Guests appreciate the proximity to local conveniences, with nearby bakeries and mini-markets making daily needs easily manageable. The combination of idyllic views, a cozy pool area, and well-maintained outdoor spaces makes it a remarkable spot for a relaxing vacation. Additionally, the property provides the added comfort of free parking and easy access to the city’s attractions, thus blending seclusion with convenience.
Rooms
Bem Parece by Umbral offers accommodations that are a mixed bag of experiences. Many guests have appreciated the clean and comfortable spaces, finding the rooms, studios, and apartments appealing, with beautiful views over Albufeira. The accommodations are described as cute, and the surroundings provide a pleasant and calm environment, enhanced by a refreshing pool.
However, some guests found discrepancies between their expectations and reality. The rooms often appear smaller and more dated than depicted in the photos, occasionally featuring older furniture with a musty odor. Several reviews highlighted maintenance issues, such as broken toilet seats, malfunctioning amenities like ceramic hobs, and limited kitchen facilities. The cleanliness of the spaces has been inconsistent, with reports of dust and sometimes unwelcome pests.
Despite the challenges, many guests find the rooms a decent value for the price, with basic yet sufficient provisions for a short stay. The property could improve by addressing the maintenance needs and ensuring a better match between advertised images and actual room conditions. Overall, while the location and surroundings receive praise, the interiors could use some enhancement to match the serene exterior charm.
Beds
At Bem Parece by Umbral, the reviews about the beds are mixed, revealing areas both commendable and in need of improvement. While some guests experienced comfortable sleep, particularly highlighting that the bed upstairs was very comfortable, inconsistencies were apparent in the overall guest experience. Many reviewers expressed dissatisfaction, indicating that several beds were very hard, resulting in discomfort such as back pain for some. Issues like sagging mattresses, springy and worn-out beds, and thin bedding were frequently mentioned. Additionally, some guests encountered cleanliness issues, finding foreign hair on the beds and floors. Overall, while a few found their sleep comfort satisfactory, others suggest that renovations, especially with upgrading mattresses and bedding, would greatly enhance the guest experience.
Cleanliness
Bem Parece by Umbral offers a mix of both positive and negative experiences when it comes to cleanliness. Guests praise the charm of the property with its incredible views and beautiful patio, indicating a serene, de-stressing environment enhanced by friendly staff. Rooms are praised as nice, clean, and well-equipped, appealing to those who prioritize a well-presented space.
On the other hand, several guests found the cleanliness to be lacking, with reports of dust, hair, and even cockroaches in some areas, which might deter more cleanliness-conscious visitors. There are also mentions of maintenance issues, such as broken loungers and poorly maintained gardens. Some guests experienced frustration due to infrequent towel changes and a lack of room cleaning during their stay, which could be inconvenient for longer visits.
While Bem Parece by Umbral has potential with its appealing outdoor areas and friendly atmosphere, improvements in cleaning and maintenance services could enhance the experience significantly.
Staff
A stay at Bem Parece by Umbral offers a mixed experience when it comes to staff interactions. While some guests have highlighted specific individuals like Laura and Mr. Miranda for their friendliness, efficiency, and helpfulness, the overall sentiment towards the staff is varied. Guests praised Laura for being exceptionally friendly and attentive, while Mr. Miranda handled a reservation issue with promptness and efficiency. Despite these positive mentions, many guests reported challenges such as difficulty in communication, long wait times for check-in, and unfriendly or unresponsive behavior from some staff members. Instances of grumpiness, lack of professionalism, and availability especially outside the limited check-in hours were noted. It appears that while some team members made a positive impact with their kindness and helpfulness, consistency in guest service remains an area for improvement.
Wi-Fi
While Bem Parece by Umbral promises various amenities, reviews highlight a recurring issue with the Wi-Fi service. Guests frequently reported difficulties connecting to the internet, with many describing the Wi-Fi as slow, unreliable, or entirely inaccessible during their stay. Despite repeated complaints, some guests experienced prolonged periods without any Wi-Fi access. However, there are mentions of a good internet connection in isolated instances, suggesting sporadic success in accessing a stable network. Overall, while other aspects of the hotel might provide a pleasant experience, prospective visitors should be aware of potential challenges with Wi-Fi connectivity.
Pool
At Bem Parece by Umbral, the pool frequently stands out in guest reviews as a noteworthy feature, underscoring both its beauty and design, which many guests appreciate and find to be a real plus. Those who have experienced it on a clean day describe it as lovely, very nice, and in some instances, excellent. The large pool is complemented by a serene garden setting, making the outdoor experience enjoyable for many visitors. A few guests have taken note of an exceptional maintenance staff member, Laura, which suggests an effort by the hotel to address concerns. However, cleanliness issues are a recurrent theme, with several guests reporting cleanliness problems, such as the presence of leaves or the water being too dirty to enjoy. Some mention outdated and unclean deck chairs, and on rainy days, the area can flood, necessitating boots. Though the setting and pool design receive praise, improved maintenance could enhance visitor experiences.
Yes, Bem Parece by Umbral has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Bem Parece by Umbral.
No, Bem Parece by Umbral doesn't allow dogs.
Yes, parking facilities are available at Bem Parece by Umbral.