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Hotel do Cerro

Albufeira , Rua Samora Barros (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel do Cerro in Albufeira is celebrated for its strategic location, offering guests scenic sea views and peaceful surroundings, with convenient access to the beach and downtown area. The hotel's setting provides a balance of tranquility and proximity to vibrant local attractions and dining options, appreciated by many despite its challenging slopes for those with mobility issues.

Guests frequently commend the cleanliness of the hotel, noting the pristine condition of both rooms and communal areas, maintained by a diligent housekeeping team. The staff at Hotel do Cerro is recognized for their friendliness and attentiveness, contributing significantly to a welcoming atmosphere, with individuals like Claudia leaving a lasting positive impression.

The hotel offers varied and comfortable room options, which are generally praised for their spaciousness and cleanliness, though some rooms are noted as dated or smaller than expected. The stunning ocean views from many rooms add to the appeal, although mixed feedback exists regarding the comfort of beds, with some guests finding them overly hard or too plush for their taste.

Breakfast receives mixed opinions; while the buffet offers a wide selection of quality items, value for money and service organization are areas for improvement. The pool area garners appreciation for its charm and tranquility, enhanced by a friendly staff and beautiful views, despite limited opening hours.

Wi-Fi connectivity is a major point of dissatisfaction due to its unreliability, particularly in guest rooms, despite some better service in communal areas. Regarding its four-star classification, the hotel receives mixed feedback, with guests questioning whether the quality aligns with expectations for its rating, noting additional charges for amenities.

Overall, Hotel do Cerro is recognized as a pleasant and clean option for travelers, with a welcoming staff and a convenient location making it a favorable choice for those seeking an enjoyable stay with panoramic views despite some areas for improvement.
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Categories

Business Hotel

This hotel may offer basic business amenities and a central location. It provides a convenient option for travelers needing easy access to the city.

Hotel with Indoor Pool

Hotel do Cerro features an indoor pool and is conveniently located near the beach and town. The hotel offers comfortable accommodations and a range of amenities. The proximity to local attractions and the availability of an indoor pool make it a good option.

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Children's Pool Outdoor Pool

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types

About Hotel do Cerro

License: 1210

Guest Reviews

7.7

Good

Location

Hotel do Cerro in Albufeira is frequently praised for its excellent location that offers both convenience and tranquility. Guests appreciate the short walking distance to the beach and downtown area, approximately ten minutes on foot, providing easy access to the vibrant nightlife and diverse dining options. The hotel is strategically situated on a hill, granting visitors stunning sea views and gorgeous sunrises from their rooms, though guests are cautioned that the steep slopes and stairs might present a challenge for those with mobility concerns. The area provides a peaceful retreat from the hustle and bustle while remaining close enough to explore the city's attractions, including the nearby fisherman's harbor and lovely beaches like Piscador Beach. The surroundings and views are complemented by the hotel's clean and comfortable accommodations, as well as the friendly and attentive staff who ensure a pleasant and welcoming stay.

Breakfast

Hotel do Cerro's breakfast offerings have garnered mixed opinions from guests. On the positive side, many appreciated the variety and quality of the breakfast buffet, describing it as very good, excellent, and featuring a nice spread of options. Guests highlighted the availability of both continental and cooked items, including scrambled and boiled eggs, bacon, baked beans, hot mushrooms, cold meats, cheeses, breads, baked goods, fruits, and vegetables. Some noted additional positives, like the provision of gluten-free bread.

However, there were recurring concerns about the breakfast's value for money, with several guests finding it overpriced and lacking in quality. The peculiar ordering system and limited variety for those with dietary restrictions were also mentioned. Some guests felt that the breakfast was ordinary, scarce, and not very remarkable, while others were dissatisfied with the service and organization. Despite these issues, the positives of the breakfast spread and the buffet's appeal seem to provide a decent start to the day for many visitors.

Rooms

Nestled within close proximity to the city center and beach, Hotel do Cerro offers a pleasant and welcoming atmosphere with a variety of room options to cater to diverse needs. Guests consistently praise the neat and clean rooms, with many highlighting their spaciousness and comfort. While some rooms may appear a bit dated, they are generally well-maintained and functional, providing a cozy retreat for visitors.

The hotel excels in providing stunning ocean views from balconies in several rooms, notably in the large apartments with multiple bedrooms. Many guests appreciate the thoughtful room layouts, which are described as spacious, comfortable, and equipped with everything required for a satisfying stay. The rooms and bathrooms are routinely cleaned, adding to the overall sense of comfort and hospitality noted by visitors.

Although a few rooms are noted as dark or smaller than expected, the hotel appears attentive to comfort by offering larger spaces and pleasant décor in numerous cases. The massive and soft beds are a common feature, although some found them overly plush. The staff at Hotel do Cerro is repeatedly described as very friendly and helpful, enhancing the experience with their warm service.

Overall, Hotel do Cerro proves to be a pet-friendly option with a tranquil atmosphere and a convenient location for exploring the area, making it a popular choice among travelers seeking a clean and comfortable stay with panoramic views.

Beds

Hotel do Cerro offers a mixed experience when it comes to the comfort of its beds. Many guests have praised the beds for being large and comfortable, with some describing them as huge and very good, contributing positively to the overall comfort of the hotel. However, there are contrasting views as some guests found the beds to be too hard and the bedding lacking in quality expected from a 4-star establishment. Some reviewers mentioned that the mattresses and pillows could be improved for a better night's sleep, noting issues such as plastic mattress covers and pillows that were too soft for personal preference. While there is a clear appreciation for the spaciousness and comfort of some beds, the hotel could benefit from addressing the concerns of those who experienced discomfort during their stay.

Cleanliness

Hotel do Cerro earns high praise for its exceptional cleanliness, consistently noted throughout guest reviews. Visitors frequently commend the hotel for its immaculate and spotless environment, highlighting that both rooms and communal areas are kept in pristine condition. Guests appreciate the daily cleaning service, often describing the rooms as fresh and neat, reinforcing the hotel's commitment to maintaining cleanliness standards. The hotel’s staff also receives commendations for their friendliness and attentiveness, contributing to the overall positive experience. Although an occasional report of unpleasant bathroom odours surfaced, the vast majority of feedback focuses on the hotel’s consistently clean and comfortable atmosphere, making it a reliable choice for travelers prioritizing hygiene and tidiness in their accommodations.

Staff

Hotel do Cerro consistently receives praise for its outstanding staff, who play a crucial role in enhancing the guest experience. Reviewers emphasize the friendliness, helpfulness, and professionalism of the team throughout the hotel, including the front desk, housekeeping, and restaurant staff. Claudia, in particular, stands out for her cheerful and informative assistance, leaving a lasting impression on guests. The manager is noted for being personable and accommodating, further highlighting the hotel's commitment to excellent service. While the majority of interactions are positive, a few reviews mention less warmth in the dining area. Nonetheless, the hotel's team is largely described as exceptional, attentive, efficient, and welcoming, with staff going out of their way to assist guests, making them feel valued and well taken care of during their stay.

Wi-Fi

Guest reviews of 'Hotel do Cerro' highlight a consistent issue with the hotel's Wi-Fi connectivity. While there are some positive mentions, they are significantly outnumbered by reports of poor internet service. Guests frequently experienced unreliable and sluggish Wi-Fi, with many noting that the connection was especially weak or non-existent in the rooms. However, there were instances where guests found better Wi-Fi performance in certain areas of the hotel, such as by the pool, restaurant, or reception. Despite the widespread dissatisfaction, these areas may offer a more reliable alternative for those needing internet access during their stay.

Pool

Nestled in an ideal location, Hotel do Cerro features a beautifully maintained pool area that guests frequently praise for its charm and tranquility. The pool, while somewhat small, offers a comfortable and relaxing setting, equipped with sun beds and umbrellas for guests seeking leisure and respite. Impeccably maintained, the pool area comes alive with a lovely little bar, providing a delightful experience in the evenings with its friendly staff. While the pool's opening hours might be shorter than some guests anticipate, the overall atmosphere remains inviting with stunning views that enhance the guest experience. Visitors note the serene and quiet environment, making it a perfect spot to unwind. The friendliness and helpfulness of the hotel staff, particularly at the reception, add to the property's appeal, making it a great value for money for those looking to enjoy a peaceful getaway.

4 Star

Hotel do Cerro receives mixed feedback regarding its four-star classification. Guests frequently report that the hotel does not meet the expectations typically associated with this rating, suggesting it is more comparable to a three-star establishment. Some visitors express dissatisfaction with the winding and dimly lit hallways, as well as the quality of the rooms, which they feel do not align with a four-star standard. Additionally, the hotel's policy of charging for basic amenities, such as the in-room refrigerator and ice cubes, leaves a marked impression that the services offered do not reflect the price quality one would anticipate from a hotel with four stars. Despite its categorization, travelers might find the experience akin to staying in a local accommodation rather than a full-service hotel.

Yes, Hotel do Cerro has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Hotel do Cerro.

Yes, Hotel do Cerro welcomes dogs.

No, parking facilities aren't available at Hotel do Cerro.

Yes, Hotel do Cerro has a gym.

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