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Summary of reviewsThe Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG consistently receives positive reviews, primarily for its strategic location, exceptional service, and comprehensive amenities. Situated conveniently near Albuquerque International Sunport, the hotel offers easy access to various city attractions, making it ideal for both business and leisure travelers. Guests appreciate the proximity to key locations like the University of New Mexico, shopping centers, and a variety of restaurants, enjoying the convenience of on-foot dining options and well-lit parking facilities.
The hotel's breakfast receives high praise for its extensive variety and quality, providing a delightful start to the day with offerings ranging from pastries and coffee to hot items like eggs and bacon. The amiable and efficient staff in charge of breakfast maintain a clean and well-stocked area, which enhances the overall experience.
Rooms at the hotel are noted for their cleanliness, comfort, and modern amenities. Guests frequently commend the comfort of the beds and the spaciousness suited for families and pets. The serene environment contributes to a restful night's sleep. Despite minor issues such as refrigerator noise, the rooms' functionality and appeal are well-regarded, featuring updated fixtures and ample space.
Positive comments extend to the hotel's cleanliness, as both rooms and common areas are impeccably maintained. The friendly and professional staff stand out for their commitment to guest satisfaction. Whether it's the front desk or housekeeping, staff members receive accolades for their accommodating nature and readiness to assist, adding to the warm hospitality.
The hotel's gym and indoor pool are additional highlights. Guests value the cleanliness and quality equipment in the fitness center, while the pool is a favorite among families for its safe, enjoyable space, despite occasional crowding. The added hot tub provides relaxation, complementing the hotel's family-friendly atmosphere.
Families find the hotel especially suited for their needs, with spacious accommodations and amenities like a convenient shuttle service enhancing their experience. For business travelers, the hotel's location and amenities such as a business center and conference room cater effectively to their requirements.
Overall, the Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG delivers a satisfying stay through excellent hospitality, strategic location, and appealing amenities, making it a favored choice for various travelers. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes two pets up to 80 lbs for an additional fee per pet, per night. There are grassy walking areas around the hotel.
Business Hotel
This hotel offers a convenient location near the airport, a business center, and meeting rooms. Free Wi-Fi and breakfast enhance its appeal for business travelers.
Hotel with Indoor Pool
Boasts a good-sized indoor pool and whirlpool. Guests can enjoy a comfortable stay with convenient access to the airport and a complimentary breakfast.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomA seating area with a flat-screen cable TV is featured in this room. A microwave, small fridge, and coffee and tea-making facilities are provided.
Standard Room with Two Queen BedsA seating area with a flat-screen cable TV is featured in this room. A microwave, small fridge, and coffee and tea-making facilities are provided.
Queen Suite with Two Queen Beds and Sofa BedSuite features a separate living area, sofa bed and 2 TVs.
King Suite with Sofa BedSuite features a separate living area, sofa bed and 2 TVs.
Executive King SuiteSuite features a separate living area with bistro table, a sofa bed and 2 TVs.
King Room - Mobility Access/Roll in Shower - Non-SmokingThe spacious double room features air conditioning, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
King Suite with Mobility Accessible Tub - Non-SmokingThe suite provides air conditioning, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
Located conveniently close to Albuquerque International Sunport, the Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG offers guests a superb location with easy access to both the city and its surrounding areas. The hotel is situated near major highways, making it an ideal choice for travelers looking to explore local attractions without the hassle of traffic congestion. Guests appreciate the proximity to the University of New Mexico, restaurants, shopping centers, and several tourist spots, all within a short drive. The abundance of nearby eateries, including walking-distance options like Applebee's and Fuddruckers, add to the overall convenience. Visitors also note the well-lit parking facilities and the hotel's quiet ambiance, emphasizing its suitability for a restful night's stay. For those flying in or out, the hotel's proximity to the airport is a significant advantage, often mentioned alongside its ease of access for viewing events like the eclipse at UNM. Overall, this clean and well-managed hotel is praised for its strategic location, making it a top choice for both business and leisure travelers.
Breakfast
At the Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG, breakfast emerges as a highlight that garners much appreciation from guests. Visitors consistently note the variety of both hot and cold items available, with options like pancakes, eggs, biscuits, bagels, bacon, and the much-loved cinnamon rolls making frequent appearances. The breakfast also features standard offerings such as cereals and fresh fruits, satisfying diverse preferences. Many praise the friendly and helpful staff who ensure the breakfast area is clean and well-stocked. The ability to grab items to go is a thoughtful touch for those on tight schedules. Coffee, both available at breakfast and in the reception area, pairs perfectly with pastries, earning compliments for its quality. Overall, the breakfast not only meets but often exceeds expectations, offering a delightful way to start the day for guests of all ages.
Rooms
The rooms at Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG consistently impress guests with their cleanliness, comfort, and spaciousness. Visitors agree on the sheer comfort of the beds and pillows, ensuring restful sleep. Many applaud the room size for being just right, accommodating families and even pets comfortably, equipped with pull-out sofas that serve families well. From spacious suites to cozy standard rooms, there's room for everyone, including mobility rooms with ample space.
Updated fixtures and modern facilities add a touch of elegance, with many rooms featuring large televisions and functional layouts, making for a pleasant stay. Guests appreciate the quietness and upkeep of their surroundings, allowing for relaxation. The amenities contribute to a traveler-friendly experience, including coffee supplies, making rooms inviting and well-appointed.
Minor inconveniences like occasional noise from refrigerators do not overshadow the overall satisfaction with the accommodation. The hotel, recently remodeled, offers not only functional rooms but also affordable luxury with beautiful decor and adequate lighting. Whether celebrating special occasions or simply stopping over, the hotel guarantees a delightful stay with clean, quiet, and comfortable rooms, meeting guests' expectations for modernity and convenience.
Beds
At the Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG, the beds are a standout feature frequently praised by guests. Reviews consistently highlight the comfort level of the beds, describing them as incredibly comfortable, super comfy, and even the best ever experienced at a hotel. Notable mentions include the great size of the rooms, the cleanliness of the beds, and the quality of the linens. Guests also appreciate the pillows, finding them well-suited for a restful night's sleep. Whether opting for a king or queen size, visitors can expect comfortable sleeping arrangements, ensuring a well-rested stay and leaving guests ready for the day ahead. Despite a lone mention of discomfort, the overwhelming consensus is that the beds at this hotel provide an excellent sleeping experience.
Cleanliness
The Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG consistently impresses guests with its exceptional cleanliness. Many reviews highlight the spotless condition of both rooms and common areas, with phrases like super clean and impeccably maintained frequently mentioned. Guests particularly appreciate the clean, modern appearance of the hotel, adding to its appeal as both comfortable and inviting. The staff are often described as friendly and informative, further enhancing the welcoming environment of the property. The location, conveniently close to the airport and local attractions, is noted alongside the hotel's cleanliness, underscoring its suitability for a comfortable and hassle-free stay. Despite the occasional critique, such as the need for better hallway maintenance, the overall impression is of a hotel that takes cleanliness seriously and provides a pleasant experience for its guests.
Staff
At the Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG, the standout feature is undoubtedly the exceptional staff. Guests consistently praise the team for their friendliness, professionalism, and eagerness to assist. The front desk personnel, including noteworthy mentions of Alyssa and Sophie, are highlighted for their warm welcomes and polite service. The staff are noted for being accommodating, going above and beyond to ensure guest satisfaction, and being able to assist in multiple languages, such as Spanish. Their efficiency and readiness to address any issues contribute significantly to the positive experience at the hotel. The friendly and helpful nature extends beyond the front desk, as housekeeping and other personnel are praised for their pleasant demeanor and efforts to enhance the overall guest experience. For travelers seeking a hotel that prioritizes service, this property comes highly recommended for its friendly and attentive staff.
Gym
The Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG offers a commendable gym experience to guests, featuring a well-maintained and pleasant exercise room. Many visitors have appreciated the facility for its quality equipment and cleanliness. The gym, along with the indoor pool, contributes positively to the overall guest experience. Guests often recognize the gym as a standout feature, applauding not only its utility but also its inviting atmosphere. Additionally, both the gym and the pool receive high praise, making fitness and leisure enjoyable aspects of a stay at this hotel.
Pool
The Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG offers a notably positive pool experience, especially for families. The indoor pool is clean and well-maintained, providing a fun and safe environment for children. Many guests have highlighted their children's enjoyment, which adds to the overall family-friendly atmosphere of the hotel. The extended hours of operation for the pool are a welcome feature, allowing guests to enjoy a swim at their convenience. Additionally, the inclusion of a hot tub is a appreciated, with several guests noting its cleanliness and the added relaxation it provides. While the pool is generally praised for its quality and maintenance, it can become quite crowded at times, which may detract slightly from the experience. Nonetheless, the combination of a pool and spa offers a refreshing retreat and serves as a pleasant highlight of a stay at the hotel.
Family
Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG garners praise from families, particularly for those traveling with children. The spacious rooms accommodate large families comfortably, equipped with multiple bed options like rollaway beds and sofa beds that ensure everyone has their space. Families appreciate the modern and clean facility, as well as the hotel's accommodating nature for guests with kids. The indoor swimming pool proves to be a hit among children, offering them a fun activity regardless of the season.
Parents also mention the convenient shuttle service that operates around the clock, providing easy access to locations such as the University of New Mexico and the airport, which simplifies travel logistics. This feature is highly beneficial, considering its rarity among nearby hotels. Furthermore, the hotel's proximity to attractions like the ballpark adds to its appeal for sports-loving families.
Friendly and helpful staff contribute to a welcoming atmosphere, enhancing the overall experience. Families find the hotel suitable for extended stays, making it a reliable option for those planning longer vacations or needing a comfortable base before early flights. Overall, the hotel receives strong recommendations as a great choice for families, offering both convenience and enjoyment for children and adults alike.
Business
The Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG earns high marks from business travelers for its strategic location and excellent amenities. Situated conveniently between the University of New Mexico's main campus and the airport, the hotel offers easy access to key areas, making it ideal for business and leisure combined trips. Guests note the abundance of local eateries within walking distance, contributing to a vibrant and safe neighborhood experience. The hotel includes useful facilities such as a business center, fitness center, and conference room, catering well to business needs. The efficient shuttle service to and from the airport further simplifies travel logistics.
Visitors appreciate the updated, comfortable accommodations, and the cleanliness of the hotel, though some have noted a desire for more frequent room service. The quality of service is highlighted by attentive staff who promptly assist with requests, including early check-ins and meeting preparations. The complimentary breakfast is often mentioned favorably, providing a satisfying start to the day. The Holiday Inn Express Hotel & Suites Albuquerque Airport stands out as a reliable choice for business travelers, balancing practicality with hospitality.
Indoor Pool
The indoor pool at the Holiday Inn Express Hotel & Suites Albuquerque Airport consistently receives positive remarks from guests. Families, especially those with children, find value in its convenience, citing the happiness it brings to their kids. The pool's condition is well-maintained, offering a good swimming experience indoors. It is more spacious than expected for an indoor facility, providing adequate room for enjoyment. The fact that it is heated adds to its appeal, ensuring comfort in any season. Despite occasional crowding, the pool is overall a delightful feature of the hotel, contributing to a satisfying stay.
Yes, Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG.
Yes, Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG.
Yes, Holiday Inn Express Hotel & Suites Albuquerque Airport by IHG has a gym.