Complejo Roma
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Summary of reviewsComplejo Roma enjoys widespread recognition for its strategic location, offering guests a serene and accessible base for exploring the charming town of Hervás and the scenic Ambroz Valley. Its proximity to the A66 highway and the Via de la Plata makes it a convenient spot for travelers, complemented by ample parking and a peaceful rural ambiance. The complex's family-friendly environment, spacious facilities and close proximity to local attractions contribute to its appeal for both brief stopovers and extended stays.
The breakfast experience at Complejo Roma is marked by thoughtful hospitality. Guests appreciate the complimentary coffee capsules, milk, muffins and other breakfast items provided in rooms or bungalows, highlighting the considerate touches that enhance their stay. The on-site café serves quality breakfast options, including excellent coffee and tasty toast, while the restaurant offers delicious and reasonably priced meals catering to various preferences.
Dining at Complejo Roma is generally well-received with the restaurant's diverse menu of pizzas and grilled meats earning praise for its quality and affordability. The cozy, family-friendly atmosphere, efficient service and spacious dining areas, including an appealing pool terrace, further enhance the dining experience despite occasional issues with food quality and service consistency.
The accommodations at Complejo Roma receive high marks for their modern, well-maintained and tastefully decorated spaces. Guests appreciate the spacious, clean rooms and bungalows, which are equipped with various amenities for a comfortable stay, including well-equipped kitchens and stylish bathrooms. The bungalows, in particular, are noted for their cozy, home-like atmosphere and thoughtful details. While there are minor criticisms regarding the size and equipment of some single rooms, the overall comfort and cleanliness are highly valued.
Cleanliness is a strong point at Complejo Roma with numerous positive remarks about the well-maintained rooms, bathrooms and pool area. Guests highlight the spacious and well-equipped bungalows and appreciate the clean and welcoming environment of the property, despite some isolated issues in certain areas.
The staff at Complejo Roma is frequently commended for their friendliness and attentiveness. Guests highlight the professionalism and charm of individual staff members, praising the reception and restaurant teams for their warm and helpful service. Although occasional understaffing in the restaurant is noted, the overall service quality and genuine attentiveness of the staff leave a lasting positive impression.
The Wi-Fi connectivity at Complejo Roma is an area with mixed reviews with many guests experiencing challenges with the signal in bungalows and apartments. However, the Internet service in the restaurant area is noted to be reliable and staff efforts to resolve Wi-Fi issues are appreciated.
The swimming pool at Complejo Roma is a standout feature with guests appreciating its large size, cleanliness and well-maintained condition. The pool area, complete with a fun slide and ample shaded spaces, provides an enjoyable retreat for guests. The surrounding grassy areas, pizzeria and coffee services add to the attractive resort environment.
Lastly, guest feedback on the beds is generally positive with many finding them comfortable and conducive to a restful stay. However, some guests noted issues with mattress quality, including softness, hardness and noise.
In summary, Complejo Roma offers a highly praised combination of accessibility, comfort and thoughtful amenities, making it a favorable choice for families and individual travelers alike.
Categories
The breakfast experience at Complejo Roma is marked by thoughtful hospitality. Guests appreciate the complimentary coffee capsules, milk, muffins and other breakfast items provided in rooms or bungalows, highlighting the considerate touches that enhance their stay. The on-site café serves quality breakfast options, including excellent coffee and tasty toast, while the restaurant offers delicious and reasonably priced meals catering to various preferences.
Dining at Complejo Roma is generally well-received with the restaurant's diverse menu of pizzas and grilled meats earning praise for its quality and affordability. The cozy, family-friendly atmosphere, efficient service and spacious dining areas, including an appealing pool terrace, further enhance the dining experience despite occasional issues with food quality and service consistency.
The accommodations at Complejo Roma receive high marks for their modern, well-maintained and tastefully decorated spaces. Guests appreciate the spacious, clean rooms and bungalows, which are equipped with various amenities for a comfortable stay, including well-equipped kitchens and stylish bathrooms. The bungalows, in particular, are noted for their cozy, home-like atmosphere and thoughtful details. While there are minor criticisms regarding the size and equipment of some single rooms, the overall comfort and cleanliness are highly valued.
Cleanliness is a strong point at Complejo Roma with numerous positive remarks about the well-maintained rooms, bathrooms and pool area. Guests highlight the spacious and well-equipped bungalows and appreciate the clean and welcoming environment of the property, despite some isolated issues in certain areas.
The staff at Complejo Roma is frequently commended for their friendliness and attentiveness. Guests highlight the professionalism and charm of individual staff members, praising the reception and restaurant teams for their warm and helpful service. Although occasional understaffing in the restaurant is noted, the overall service quality and genuine attentiveness of the staff leave a lasting positive impression.
The Wi-Fi connectivity at Complejo Roma is an area with mixed reviews with many guests experiencing challenges with the signal in bungalows and apartments. However, the Internet service in the restaurant area is noted to be reliable and staff efforts to resolve Wi-Fi issues are appreciated.
The swimming pool at Complejo Roma is a standout feature with guests appreciating its large size, cleanliness and well-maintained condition. The pool area, complete with a fun slide and ample shaded spaces, provides an enjoyable retreat for guests. The surrounding grassy areas, pizzeria and coffee services add to the attractive resort environment.
Lastly, guest feedback on the beds is generally positive with many finding them comfortable and conducive to a restful stay. However, some guests noted issues with mattress quality, including softness, hardness and noise.
In summary, Complejo Roma offers a highly praised combination of accessibility, comfort and thoughtful amenities, making it a favorable choice for families and individual travelers alike.
Guest House with Swimming Pool
Outdoor Pool
Cheap Guest House
Guest House with Outdoor Pool
About Complejo Roma
License: H-CC-253
Guest Reviews
Location
Guests appreciate the excellent connectivity to nearby areas of interest with some mentioning the impressive natural setting and serene ambiance as standout features. The complex is described as well-suited for families, thanks to its spacious facilities and child-friendly environment. The convenient location near Hervás, about 4 km away, allows visitors to easily explore the charming town and its surroundings. Overall, Complejo Roma’s location is praised for its combination of accessibility, tranquility and the ideal setting for both brief stopovers and extended stays.
Breakfast
Dinner
The restaurant's service was often noted as great with efficient and friendly attention from the staff. The ambience was described as cozy and family-friendly, making it an appealing dining option within the complex. Guests enjoyed dining in the spacious environment with some particularly enjoying dinners on the pool terrace, which added to a positive dining atmosphere.
There were, however, a few criticisms about the food with isolated incidents of dishes arriving cold or the quality being inconsistent, particularly for some meat dishes and daily menus. Despite these concerns, many reviews recommend the restaurant for its good price-performance ratio and pleasant overall experience.
The restaurant’s integration with the broader amenities of the complex, including day camps for children and the pool area, enhances its appeal as part of a family-friendly venue. Overall, while there are areas for improvement, the dining options at 'Complejo Roma' generally receive high marks for quality and value.
Rooms
The bungalows, in particular, receive high praise for being cozy, warm and well-maintained. They offer a home-like atmosphere, complete with necessary kitchen supplies and even thoughtful details like complimentary breakfast items upon arrival. The interiors of these bungalows have a fresh, IKEA-style decor, which adds to their charm and comfort.
While most reviews are positive, a few note that some single rooms are smaller and less equipped with occasional issues like outdated items and poor soundproofing. However, these points are overshadowed by the majority's appreciation for the spaciousness, cleanliness and overall comfort of the accommodations.
Additionally, guests have reported enjoying other aspects of Complejo Roma, such as the newly renovated restaurant and cozy common areas. Despite a few minor criticisms, Complejo Roma's accommodations provide a pleasing mix of modern comfort and thoughtful amenities, catering well to both families and individual travelers.
Beds
However, some guests experienced issues with bed quality. There were mentions of both soft and hard mattresses, which were not to everyone's liking. Some beds were noisy due to creaking springs or covers under the sheets and certain mattresses exhibited signs of wear such as sagging. There were also comments about flat or thin pillows that detracted from the overall bedding experience.
Despite a few negative remarks, especially regarding the discomfort of beds in some bungalows and the noise from certain mattresses, the overall sentiment leans towards a positive experience with many guests finding the beds at Complejo Roma to be very comfortable, contributing to a restful stay.
Cleanliness
The hotel's strategic location, offering a peaceful setting near nature and its good value for money were additional noteworthy mentions. Guests enjoyed the amenities such as the restaurant, pizzeria and the overall upkeep of the property. Despite some complaints about specific cleanliness issues in certain bungalows, common areas and some maintenance problems, the general sentiment leaned towards a satisfactory experience due to the clean and spacious environment provided by Complejo Roma.
Staff
The waitstaff, although eager to serve, were noted to sometimes make mistakes, but their dedication and willingness to rectify issues were appreciated. Overall, the friendliness extended beyond surface-level niceties with staff showing genuine attentiveness and being available to address any needs or concerns.
However, a few reviews pointed out occasional understaffing, particularly in the restaurant, which led to slight dips in service quality. Despite these minor setbacks, the overall sentiment remains overwhelmingly positive with the staff's kindness and exceptional customer service being standout aspects of the hotel experience at Complejo Roma. The ability of the staff to consistently provide a warm and welcoming environment has clearly left a lasting impression on the guests.
Wi-Fi
Pool
Outdoor Pool
Yes, Complejo Roma has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Complejo Roma.
No, Complejo Roma doesn't allow dogs.
No, parking facilities aren't available at Complejo Roma.
No, Complejo Roma doesn't have a gym.
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