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1 room2 guests1 room, 2 guests
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Summary of reviewsHostel O2 is highly praised for its prime location, offering convenient access to local and regional transportation hubs such as the Sayran bus station and international bus terminal. Travelers appreciate its proximity to dining options, mini markets, and a coffee shop, making it an ideal base for exploring Almaty and beyond. The cleanliness of Hostel O2 is a standout feature, with guests consistently noting the immaculate condition of bedrooms, sheets, and common areas, particularly the bathrooms. The dedicated cleaning staff contribute significantly to the tidy and inviting environment, despite occasional maintenance issues in public areas.
Exceptional staff service is another hallmark of Hostel O2. The team, known for their hospitality and English proficiency, is often commended for their friendliness, patience, and helpfulness, particularly Mr. Yerlan. The warm and attentive staff ensure a welcoming atmosphere, even amidst language barriers. Although there have been isolated incidents of rudeness, these remain rare exceptions in what is typically glowing feedback about the hostel’s service.
The beds at Hostel O2 generally receive positive feedback for comfort and cleanliness. Guests appreciate the soft mattresses and clean linens, although there are varied reports about the quality of bed frames and mattress firmness. Privacy features like bed curtains enhance the restful experience, though taller guests may experience some discomfort. The hostel’s shared kitchen and quiet communal areas further enrich the overall stay, fostering a cozy and convivial environment. Show more
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Small Hostel
Room Types
Bunk Bed in Male Dormitory Room
Bunk Bed in Female Dormitory Room
Double RoomThe double room offers a washing machine, as well as a shared bathroom featuring a shower. The unit offers 1 bed.
Single Room with Shared Shower and ToiletThe single room offers a washing machine, as well as a shared bathroom boasting a shower. The unit has 1 bed.
Single Bed in Dormitory Room
Guest Reviews
Location
Hostel O2 boasts an ideal location for travelers who prioritize accessibility and convenience. Nestled near the Sayran bus station, guests can reach this bustling transit hub with a mere ten-minute walk, making it a prime choice for those planning further journeys across the region. The hostel's proximity to multiple transportation stations, including the international bus terminal, ensures seamless connectivity to major cities and destinations around Almaty. In addition to transport links, the strategic locale is surrounded by an array of dining options, mini markets, and a cozy coffee shop, catering to the diverse needs of visitors. The blend of cleanliness and convenience at Hostel O2 makes it a top pick for those looking to explore without hassle, providing easy access to both local and farther-flung experiences.
Beds
Hostel O2's beds have received a mix of feedback, but many guests have found positive aspects to their sleeping arrangements. Several reviews highlight the beds as soft and comfortable, with one describing them as too comfy, suggesting a pleasant level of snugness. The cleanliness of the beds is often praised, with mentions of the white linens being very clean, which can enhance the feeling of coziness. The mattresses are noted for their moderate firmness and, coupled with the privacy of bed curtains, this provides a restful environment for many. That said, there are some remarks about the variability of the beds' quality, with specific concerns about wobbly frames and sagging mattresses, indicating occasional discomfort. Additionally, tall guests may find the beds a bit short. The hostel provides a shared kitchen and common hall, fostering a quiet, communal atmosphere that complements the overall sleeping experience.
Cleanliness
Hostel O2 impresses with its high standards of cleanliness, which guests consistently praise. The hostel maintains a clean and modern environment with spotless bedrooms, sheets, and public areas. Bathrooms and toilets receive particular commendation for their hygiene and tidiness. Visitors appreciate the clean and cozy atmosphere, highlighting the well-maintained spaces and hygienic conditions throughout the hostel. The staff too, are noted for contributing to the overall cleanliness of the establishment. However, there are occasional issues with maintenance in the public bathrooms, indicating room for improvement. Overall, the hostel's dedication to cleanliness stands out as a key feature appreciated by guests.
Staff
Hostel O2 is well-regarded for its exceptional staff, who are consistently highlighted in guest reviews. The team demonstrates a high level of hospitality, speaking English fluently and offering valuable advice to guests. Many guests have specifically mentioned Mr. Yerlan as being particularly helpful. The reception staff, noted for their friendliness and patience, contribute significantly to the pleasant overall experience at the hostel. The cleaning staff also receive praise for their responsibility and attention to detail. Despite occasional reports of the staff feeling overwhelmed, they maintain a polite and approachable demeanor. Customer service is robust, with staff members described as warm, kind, and attentive, ensuring that guests feel welcome, even when language barriers arise. While there was a solitary report of rudeness from a staff member, this appears to be an exception in the otherwise glowing feedback about the hostel’s service team.
No, Hostel O2 doesn't have any pool.
No, a spa isn't available at Hostel O2.
No, Hostel O2 doesn't allow dogs.
No, parking facilities aren't available at Hostel O2.