Cresta Court Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Cresta Court Hotel offers a convenient and well-connected location that is highly appreciated by guests. Situated close to Manchester Airport and within walking distance to Altrincham town center, visitors find it ideal for exploring local attractions, shopping and dining options. Public transportation options including the nearby tram station add to its appeal, making it suitable for both business travelers and tourists. Free parking and nearby eateries enhance the overall positive experience.
The breakfast service generally receives positive remarks with guests enjoying a range of options including full English and continental dishes. The attentive and friendly staff contribute to an enjoyable dining experience, despite occasional issues with food temperature and limited pastry options later in the morning. The dining experience, however, is inconsistent with the dinner service receiving mixed reviews. While some guests praise the quality of the food and courteous staff, others cite issues such as long wait times, misplaced orders and limited menu variety.
Room experiences vary significantly with some guests praising the clean, comfortable and well-equipped accommodations, especially the spacious family rooms and executive rooms. However, many reviews highlight the need for updating, mentioning small, cramped rooms, dated décor and maintenance issues such as non-functional lights and poor temperature control. Noise and inconsistent cleanliness are also common concerns, although some guests experienced immaculate conditions.
Cleanliness of the hotel is perceived inconsistently; while some areas receive commendations, issues in others like dusty surfaces and unclean bathrooms point towards a need for more rigorous housekeeping standards. The friendly, helpful and welcoming staff are consistently praised across reviews with special mentions of certain employees for their exceptional service, enhancing the overall guest experience.
The free WiFi service also receives mixed feedback with some guests finding it fast and reliable while others encounter connectivity issues and weak signals, particularly in the dining area. The hotel's family-friendly features, including spacious rooms and convenient amenities, make it a good choice for families, although some noise disturbances and booking issues were noted.
Bedding experiences are divided; many guests found the beds comfortable and conducive to good sleep, while others reported discomfort due to hard, lumpy mattresses and stiff pillows. The hotel's three-star rating is considered justified by many due to its basic yet functional offerings, reasonable pricing and friendly staff, despite the evident need for renovations.
For business travelers, the hotel serves as a practical option with quiet rooms, professional staff and well-managed event facilities, although some experienced technical issues and varying levels of professionalism. Accessibility for guests with disabilities is noted but feedback is mixed, indicating room for improvement.
In summary, the Cresta Court Hotel is valued for its prime location, friendly service and functional amenities. However, it would benefit greatly from updates to its décor, enhanced cleanliness, more consistent dining experiences and better-maintained facilities to meet modern standards and expectations fully.
Categories
The breakfast service generally receives positive remarks with guests enjoying a range of options including full English and continental dishes. The attentive and friendly staff contribute to an enjoyable dining experience, despite occasional issues with food temperature and limited pastry options later in the morning. The dining experience, however, is inconsistent with the dinner service receiving mixed reviews. While some guests praise the quality of the food and courteous staff, others cite issues such as long wait times, misplaced orders and limited menu variety.
Room experiences vary significantly with some guests praising the clean, comfortable and well-equipped accommodations, especially the spacious family rooms and executive rooms. However, many reviews highlight the need for updating, mentioning small, cramped rooms, dated décor and maintenance issues such as non-functional lights and poor temperature control. Noise and inconsistent cleanliness are also common concerns, although some guests experienced immaculate conditions.
Cleanliness of the hotel is perceived inconsistently; while some areas receive commendations, issues in others like dusty surfaces and unclean bathrooms point towards a need for more rigorous housekeeping standards. The friendly, helpful and welcoming staff are consistently praised across reviews with special mentions of certain employees for their exceptional service, enhancing the overall guest experience.
The free WiFi service also receives mixed feedback with some guests finding it fast and reliable while others encounter connectivity issues and weak signals, particularly in the dining area. The hotel's family-friendly features, including spacious rooms and convenient amenities, make it a good choice for families, although some noise disturbances and booking issues were noted.
Bedding experiences are divided; many guests found the beds comfortable and conducive to good sleep, while others reported discomfort due to hard, lumpy mattresses and stiff pillows. The hotel's three-star rating is considered justified by many due to its basic yet functional offerings, reasonable pricing and friendly staff, despite the evident need for renovations.
For business travelers, the hotel serves as a practical option with quiet rooms, professional staff and well-managed event facilities, although some experienced technical issues and varying levels of professionalism. Accessibility for guests with disabilities is noted but feedback is mixed, indicating room for improvement.
In summary, the Cresta Court Hotel is valued for its prime location, friendly service and functional amenities. However, it would benefit greatly from updates to its décor, enhanced cleanliness, more consistent dining experiences and better-maintained facilities to meet modern standards and expectations fully.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
The Cresta Court Hotel boasts an excellent location, which is frequently praised by its guests. The hotel is strategically situated near Manchester Airport, making it exceptionally convenient for travelers catching early flights or requiring easy airport access. Its central position in Altrincham further enhances its appeal, placing guests within a short walking distance of the town center, where they can explore local shops, restaurants and markets. The proximity to public transportation, including the nearby tram station, offers smooth connectivity to Manchester and surrounding areas, catering well to both business travelers and tourists.
Guests also appreciate the hotel's location for visiting Altrincham's amenities, such as the Altrincham Market, the city's football stadiums and local attractions like Tatton Park. It's an ideal spot for family visits with close connections to public transport facilitating trips into Manchester city center. The convenience of accessible parking, coupled with the nearby eateries and pubs, adds to the overall positive experience. Additionally, many reviewers noted that the hotel serves as a great base for exploring the charming town of Altrincham and its vibrant local scene.
Overall, the Cresta Court Hotel is highly regarded for its prime location, making it an excellent choice for visitors needing a well-connected and conveniently situated base in the area.
The breakfast at Cresta Court Hotel has generally received positive remarks from guests, who frequently highlight its good quality and variety. There are consistent compliments about the tasty and well-prepared breakfast options. The self-service buffet offers a range of choices, including full English and continental options with enjoyable features like freshly made omelettes and hot coffee. Many guests appreciate the reasonable pricing and feel that breakfast is good value for money.
Attentive and friendly breakfast staff also contribute positively to the overall experience. The dining area is described as clean and efficiently managed with sufficient seating space. Some reviews do note that the breakfast can be hit or miss with occasional issues such as cold food or limited pastry options later in the morning.
Despite these few criticisms, the consensus points towards a satisfying breakfast experience that often exceeds expectations, making it a pleasant start to the day for many guests.
The dinner experience at the Cresta Court Hotel presents a mixed bag with a notable emphasis on both commendable and less favorable aspects. On the positive side, guests frequently highlight the excellent quality of the restaurant food, mentioning delicious, healthy meals and standout dishes like fish and chips. The restaurant staff receives praise for their politeness and courteous service, contributing to a generally pleasant dining atmosphere.
However, several reviews point out inconsistencies in the dining experience. Issues such as long wait times, misplaced orders and food arriving cold were mentioned. Some guests found the dinner to be average or basic with portions that could be more generous and a menu that could benefit from greater variety, especially concerning vegetarian options. Instances of overcooked or undercooked food were reported, along with some dishes that were bland or disappointing.
The restaurant's operational hours and menu limitations, such as the lack of food availability after 22:00 and early closure of the bar, were additional points of concern. There were mixed feelings about the overall value with some diners finding the food expensive relative to the quality and quantity provided.
In summary, while the hotel's restaurant has the potential for a delightful dining experience with good food and attentive service, improvements in consistency, menu variety and operational logistics could significantly enhance guest satisfaction.
The reviews for the Cresta Court Hotel highlight a consistent pattern of mixed experiences with the rooms. Positively, many guests found the rooms to be clean, comfortable and adequately equipped with essentials like kettles and tea/coffee. Some appreciated the spaciousness, modern showers and comfortable beds. The family rooms and executive rooms were noted to be particularly large and well-suited for accommodating several guests.
However, many reviewers also pointed out significant drawbacks. Numerous comments mentioned that the rooms are small, often cramped and in dire need of updating. Dated décor, tired furnishings and maintenance issues such as non-functional lights, broken tiles and low water pressure in the showers were common complaints. Guests frequently mentioned that the rooms were either too hot or too cold with poor temperature control and a lack of adequate air conditioning or heating. Noise was also a recurrent issue with thin walls and external noise from main roads or nearby noise sources.
Cleanliness seemed to be hit-or-miss, ranging from pristine conditions to reports of musty smells, dusty surfaces and unclean bathrooms. Despite these issues, the overall sentiment reflected that the hotel provides basic but functional accommodations with a few standout features but is generally in need of a significant refresh to meet modern standards and expectations.
The beds at the Cresta Court Hotel have received mixed feedback from guests. Many visitors found the beds to be comfortable, describing them as big, cosy and ideal for a good night's sleep. There were several positive mentions of the beds being clean and well-made, contributing to an overall comfortable sleep experience.
However, a significant number of reviews pointed out issues with hardness and discomfort. Guests often mentioned that the mattresses were hard, lumpy or felt old, which led to poor sleep quality for some. Some beds were noted as being small or uneven and there were instances where a king bed was actually two single beds pushed together, resulting in an uncomfortable experience. Additionally, pillows were frequently described as being too hard or stiff with a few guests comparing them to bricks.
In summary, while many guests enjoyed a comfortable sleep on the beds, others experienced discomfort due to hard or uneven mattresses and overly stiff pillows. The hotel's bedding appears to be hit or miss, suggesting a need for refurbishment to ensure a consistently pleasant stay.
The Cresta Court Hotel has received mixed reviews regarding cleanliness. Guests often praise the rooms as clean, tidy and comfortable and many found the overall property to be very clean with spotlessly clean bedding. Public areas including the reception, bar and restaurant also received commendations for cleanliness. However, there were numerous reports of inconsistent cleaning standards with some rooms not meeting expectations. Issues like dusty window sills, dirty mirrors, mouldy patches and stained carpets were mentioned multiple times. Bathrooms, in particular, were often described as needing thorough cleaning with critiques of dirty tiles, shower curtains and unsanitary conditions. The property’s general appearance was often described as tired and in need of refurbishment with dated furniture and decor. While some guests had positive experiences with clean, well-maintained rooms, others highlighted unhygienic conditions and lack of thorough housekeeping.
The staff at Cresta Court Hotel have garnered considerable praise from guests. Descriptors like friendly, helpful and welcoming frequently appear in reviews, highlighting the staff's positive demeanor and attentive service. With comments emphasizing professionalism, politeness and a willingness to go above and beyond, the team at reception and throughout the hotel seems to consistently impress. Specific staff members, like David, Yoyo, Zoe, Gary and Taylor, have been singled out for their exceptional service. Receptionists, bar staff and housekeepers are noted for their courteous and efficient manner, making check-in and other interactions smooth and pleasant. Despite occasional mentions of unfriendliness or poor service, the overwhelming consensus is that the staff generally offer outstanding customer service, making guests feel supported and valued during their stay.
The WiFi experience at Cresta Court Hotel presents a mixed bag according to guest reviews. While there is free WiFi available and some guests have praised it for exceeding expectations with incredibly good speed and easy connection, others have reported several issues. Positive feedback highlights good range and quick, effective connectivity in certain areas of the hotel. However, there are numerous mentions of WiFi being unreliable with intermittent connections, weak signals and frequent dropouts. Some guests expressed frustration over poor internet, especially in the dining area and even experienced no WiFi availability in their rooms. Additionally, the WiFi policy allows only one session per device, which can be inconvenient. Overall, while some guests had a satisfactory experience, there were notable issues that others encountered with the hotel's WiFi service.
The Cresta Court Hotel caters well to families, offering spacious family rooms that can comfortably accommodate multiple members. Guests frequently praised the size and suitability of the family rooms with some noting that the family room could sleep up to five people and had ample space. The hotel is described as family friendly and a good choice for families traveling together.
Several positive mentions highlight the hotel's convenient location for visiting family and its pleasant atmosphere for family stays. The added public play areas and pet-friendly features, such as the doggy station, were also appreciated by guests. While some reviews indicated booking issues and the occasional inconvenience like noise from other guests, the overall experience for families appears to be satisfying with courteous staff contributing to a pleasant stay.
Located in a convenient and easily accessible area, the Cresta Court Hotel offers a basic yet functional experience ideal for short stays. Though the decor and interiors are decidedly dated and in need of refurbishment, the hotel's three-star rating holds up with clean and comfortable rooms. Guests appreciated the reasonably priced accommodations and acknowledged the value for money, especially for a brief visit.
The staff received praise for their friendliness and efficiency, particularly during the check-in process. The bar area was noted to have a pleasant ambiance, though it could get quite busy during events like weddings. The hotel's breakfast also garnered positive feedback, adding to the overall decent experience.
However, many guests remarked that the rooms and bathrooms felt small and worn out, indicating that the property is overdue for substantial renovations. Despite these drawbacks, the comfortable beds and excellent showers were standout points for many visitors.
In summary, Cresta Court Hotel meets the expectations of a standard three-star hotel, offering a clean, comfortable and reasonably priced stay, albeit in a setting that clearly shows its age.
The Cresta Court Hotel receives mixed feedback from business travelers, yet it offers several commendable features for those on work-related trips. Many guest reviews highlight that the hotel is appropriate and perfectly suitable for short business stays, particularly for solo travelers. It's noted for being quiet, thus minimizing distractions and creating a conducive environment for business activities. Additionally, the hotel is described as convenient and easily accessible, both important factors from a business standpoint.
The reception operates 24/7, which is beneficial for professionals with varying schedules and the communal areas are well set out for work events, providing a good setting for conferences and workshops. Professional behavior is praised among staff, although some reviews did mention lapses in professionalism.
The facilities for holding business events are marked positively with conferences and events being well-managed, even under COVID restrictions. Despite these positives, some business travelers were disappointed, citing issues such as non-functioning international telephone services, keycard door problems and occasional early checkout complications. Despite these issues, the hotel's overall environment, professional service and accessible location make it a viable option for many on work trips to Manchester.
The Best Western Manchester Altrincham Cresta Court Hotel receives mixed feedback concerning its accessibility for guests with disabilities. This hotel offers accessible entrances and rooms that cater to guests with mobility needs, featuring ample bathroom space for aided mobility. Accessible parking and disability spaces make arriving and departing convenient. Public transportation access is another plus with close proximity to the airport, metro station and other transport links making the hotel easily reachable.
Guests appreciated the presence of an EV charger, although occasional misuse of the space was noted. The hotel is well-positioned near shops and restaurants, providing added convenience.
However, several issues detract from its overall accessibility. Instances of the lift not functioning, illegible displays and missing buttons posed significant challenges for less mobile guests. Room conditions also sparked concern with comments about high baths, cramped bathrooms and lack of air conditioning making stays less comfortable. Additionally, difficulties with opening windows exacerbated issues in already hot rooms.
Despite these drawbacks, the hotel staff received positive complaints for their assistance, particularly during functions, which demonstrates their commitment to accommodating all guests. An easy-to-find location at the edge of town also aids in making the stay overall more accessible.
Location Show Map
Location
Guests also appreciate the hotel's location for visiting Altrincham's amenities, such as the Altrincham Market, the city's football stadiums and local attractions like Tatton Park. It's an ideal spot for family visits with close connections to public transport facilitating trips into Manchester city center. The convenience of accessible parking, coupled with the nearby eateries and pubs, adds to the overall positive experience. Additionally, many reviewers noted that the hotel serves as a great base for exploring the charming town of Altrincham and its vibrant local scene.
Overall, the Cresta Court Hotel is highly regarded for its prime location, making it an excellent choice for visitors needing a well-connected and conveniently situated base in the area.
Breakfast
Attentive and friendly breakfast staff also contribute positively to the overall experience. The dining area is described as clean and efficiently managed with sufficient seating space. Some reviews do note that the breakfast can be hit or miss with occasional issues such as cold food or limited pastry options later in the morning.
Despite these few criticisms, the consensus points towards a satisfying breakfast experience that often exceeds expectations, making it a pleasant start to the day for many guests.
Dinner
However, several reviews point out inconsistencies in the dining experience. Issues such as long wait times, misplaced orders and food arriving cold were mentioned. Some guests found the dinner to be average or basic with portions that could be more generous and a menu that could benefit from greater variety, especially concerning vegetarian options. Instances of overcooked or undercooked food were reported, along with some dishes that were bland or disappointing.
The restaurant's operational hours and menu limitations, such as the lack of food availability after 22:00 and early closure of the bar, were additional points of concern. There were mixed feelings about the overall value with some diners finding the food expensive relative to the quality and quantity provided.
In summary, while the hotel's restaurant has the potential for a delightful dining experience with good food and attentive service, improvements in consistency, menu variety and operational logistics could significantly enhance guest satisfaction.
Rooms
However, many reviewers also pointed out significant drawbacks. Numerous comments mentioned that the rooms are small, often cramped and in dire need of updating. Dated décor, tired furnishings and maintenance issues such as non-functional lights, broken tiles and low water pressure in the showers were common complaints. Guests frequently mentioned that the rooms were either too hot or too cold with poor temperature control and a lack of adequate air conditioning or heating. Noise was also a recurrent issue with thin walls and external noise from main roads or nearby noise sources.
Cleanliness seemed to be hit-or-miss, ranging from pristine conditions to reports of musty smells, dusty surfaces and unclean bathrooms. Despite these issues, the overall sentiment reflected that the hotel provides basic but functional accommodations with a few standout features but is generally in need of a significant refresh to meet modern standards and expectations.
Beds
However, a significant number of reviews pointed out issues with hardness and discomfort. Guests often mentioned that the mattresses were hard, lumpy or felt old, which led to poor sleep quality for some. Some beds were noted as being small or uneven and there were instances where a king bed was actually two single beds pushed together, resulting in an uncomfortable experience. Additionally, pillows were frequently described as being too hard or stiff with a few guests comparing them to bricks.
In summary, while many guests enjoyed a comfortable sleep on the beds, others experienced discomfort due to hard or uneven mattresses and overly stiff pillows. The hotel's bedding appears to be hit or miss, suggesting a need for refurbishment to ensure a consistently pleasant stay.
Cleanliness
Staff
Wi-Fi
Family
Several positive mentions highlight the hotel's convenient location for visiting family and its pleasant atmosphere for family stays. The added public play areas and pet-friendly features, such as the doggy station, were also appreciated by guests. While some reviews indicated booking issues and the occasional inconvenience like noise from other guests, the overall experience for families appears to be satisfying with courteous staff contributing to a pleasant stay.
3 Star
The staff received praise for their friendliness and efficiency, particularly during the check-in process. The bar area was noted to have a pleasant ambiance, though it could get quite busy during events like weddings. The hotel's breakfast also garnered positive feedback, adding to the overall decent experience.
However, many guests remarked that the rooms and bathrooms felt small and worn out, indicating that the property is overdue for substantial renovations. Despite these drawbacks, the comfortable beds and excellent showers were standout points for many visitors.
In summary, Cresta Court Hotel meets the expectations of a standard three-star hotel, offering a clean, comfortable and reasonably priced stay, albeit in a setting that clearly shows its age.
Business
The reception operates 24/7, which is beneficial for professionals with varying schedules and the communal areas are well set out for work events, providing a good setting for conferences and workshops. Professional behavior is praised among staff, although some reviews did mention lapses in professionalism.
The facilities for holding business events are marked positively with conferences and events being well-managed, even under COVID restrictions. Despite these positives, some business travelers were disappointed, citing issues such as non-functioning international telephone services, keycard door problems and occasional early checkout complications. Despite these issues, the hotel's overall environment, professional service and accessible location make it a viable option for many on work trips to Manchester.
Accessible
Guests appreciated the presence of an EV charger, although occasional misuse of the space was noted. The hotel is well-positioned near shops and restaurants, providing added convenience.
However, several issues detract from its overall accessibility. Instances of the lift not functioning, illegible displays and missing buttons posed significant challenges for less mobile guests. Room conditions also sparked concern with comments about high baths, cramped bathrooms and lack of air conditioning making stays less comfortable. Additionally, difficulties with opening windows exacerbated issues in already hot rooms.
Despite these drawbacks, the hotel staff received positive complaints for their assistance, particularly during functions, which demonstrates their commitment to accommodating all guests. An easy-to-find location at the edge of town also aids in making the stay overall more accessible.
No, Cresta Court Hotel doesn't have any pool.
No, a spa isn't available at Cresta Court Hotel.
Yes, Cresta Court Hotel welcomes dogs.
No, parking facilities aren't available at Cresta Court Hotel.
No, Cresta Court Hotel doesn't have a gym.
Location Show Map
More Options
