Hilton Amman enjoys widespread acclaim for its strategic location, nestled in a prestigious area with convenient access to Amman’s bustling Abdali Boulevard, teeming with cafes, restaurants and shopping facilities. Guests appreciate its tranquility, while still being a short drive from major landmarks like the Citadel and the Roman Amphitheatre.
The breakfast experience at Hilton Amman is often highlighted for its diverse and fresh offerings, catering to both local and international tastes. Guests commend the quality of the food and the exceptional service provided by the attentive staff. Despite a few requests for greater variety during longer stays, the breakfast remains a favorite highlight for many guests. The dinner options also receive high praise with the food quality, taste and variety standing out. Specific dishes and the ambiance, particularly from the upper-floor restaurants, enhance the dining experience.
Rooms at the Hilton Amman are frequently applauded for their spaciousness, modern design, cleanliness and breathtaking city views. Guests often mention the comfort of the bedding and the luxurious decor which contributes to a memorable stay. Minor issues such as occasional noise from air conditioning vents or slow service responses are noted, but these do not detract significantly from the overall positive feedback.
Cleanliness is a hallmark of Hilton Amman with guests consistently praising the spotless environment and well-maintained facilities. The meticulous housekeeping and high standards of hygiene add to the comfort and quality of the experience.
Staff at Hilton Amman receive exceptional reviews for their professionalism, warmth and attentive service. Guests frequently mention individual staff members for their outstanding hospitality, from the reception team to the restaurant and housekeeping staff. The helpfulness and friendliness of the staff significantly enhance the overall guest experience.
WiFi connectivity receives mixed reviews. While many guests find the service stable and reliable, others encounter issues with speed and intermittent connections. The hotel’s efforts to improve the consistency of internet service are acknowledged.
The on-site spa and gym are well-regarded with guests enjoying the professional treatments, extensive facilities and overall relaxing atmosphere. The spa’s range of amenities and exceptional staff add value to the stay, despite occasional calls for minor improvements. The gym is noted for its modern equipment and maintenance, though some guests find it small yet sufficient for a good workout.
Finally, the indoor pool and associated facilities such as the jacuzzi and spa area receive positive feedback for being clean, well-maintained and perfect for relaxation, especially useful during the cooler months.
Overall, Hilton Amman distinguishes itself through outstanding location, comprehensive amenities, exceptional food and beverage offerings and incredibly hospitable staff, ensuring a memorable and satisfying stay for its guests.
The Amman Marriott Hotel is a highly recommended accommodation option for tourists looking to explore the vibrant and historic city of Amman. Guests praise the hotel's convenient and central location, which allows easy access to major tourist sites, taxis, restaurants and malls. One of the highlights of guests stays at the hotel is the extensive breakfast buffet with a wide variety of options that cater to different dietary requirements. While some guests found the rooms to be in need of renovation, others praised their comfort, cleanliness and luxurious amenities like private saunas and jacuzzi baths. Guests commend the hotel's high standards of cleanliness, wellness and sports areas and friendly and helpful staff who provide exceptional service, particularly those working in reception, lobby or room service. The indoor and outdoor swimming pools are beautifully maintained and the hotel offers executive rooms and benefits that are perfect for a luxurious stay. Despite some negative reviews, guests overall found the hotel's facilities and services exceptional and worth the price.
The Grand Hyatt Amman is a luxurious 5-star hotel that offers exceptional value for money. Guests are impressed with the hotel's ideal location, making it the perfect base for exploring the city's main sites. The breakfast is delicious and varied with a great selection and the Italian restaurant and terrace also receive high praise for their food and drinks. The rooms are comfortable, spacious and elegantly furnished with beautiful city views available. The hotel is spotlessly clean and the staff is ultra-friendly, helpful and dedicated to providing excellent customer service. The spa and pool facilities are first-class, providing a calming and relaxing atmosphere. The hotel offers free parking and has a valet service available. Overall, guests describe the hotel as exceptional, perfect and worth staying in when visiting Jordan.
Regency Palace Amman is well-regarded for its strategic location in the heart of Amman, close to Al-Abdeen Boulevard and various markets, offering easy access to major landmarks. Many guests appreciate its tranquil atmosphere and scenic views from the rooftop, making it a highly favorable choice for exploring the city despite minor traffic congestion and distance from the city center.
Breakfast at Regency Palace Amman is widely praised for its variety and quality, often described as hearty, delicious and plentiful. The rooftop breakfast area, providing city views, contributes to the pleasant dining experience. The staff’s welcoming service is frequently commended, though there are occasional suggestions for improvement in organization and menu variety.
The dinner experience also receives positive feedback, especially for the range of Eastern and Western cuisine. Dining on the terrace is highly recommended. However, some guests note issues with the food’s temperature and the absence of local dishes. Despite these points, the overall dining experience is enhanced by the professional and friendly staff.
The rooms are spacious and clean, featuring comfortable beds and airy spaces with some offering beautiful views. Nonetheless, the hotel's age is evident with many reviews highlighting the need for renovation particularly in bathrooms and furniture.
Cleanliness receives mixed feedback with many praising the thorough cleanliness of the rooms and common areas, while others highlighted issues such as dusty rooms and dirty carpets, suggesting a need for more consistent cleaning routines.
The hotel's staff is a notable highlight, frequently described as professional, friendly and extremely helpful. Individuals like Abdullah, Ahmed, Raghib and Ms. Vivian Haddad receive special mentions for their exceptional service and hospitality.
Spa facilities provide a relaxing experience with generally positive feedback on organization and service, despite some maintenance issues. The gym is often praised for its spaciousness and great city views, although occasional maintenance concerns are mentioned. The rooftop pool stands out for its stunning city views and relaxing atmosphere, albeit with some remarks on maintenance and cleanliness.
Parking is convenient and ample, though there are minor inconveniences such as the parking lot not being directly connected to the hotel and occasional difficulty finding a spot.
The hotel accommodates families well, providing a comfortable environment and amenities like family rooms. However, some facilities could be improved for better family suitability.
Beds receive a mixed response: while many find them comfortable and spacious, there are remarks on old mattresses and cleanliness issues like cigarette smells and burns.
The five-star rating of Regency Palace Amman is debated among guests. Some feel it does not meet the luxurious standards expected, mentioning the need for updated facilities and improved service levels.
In summary, Regency Palace Amman offers a well-positioned stay with excellent service and dining options, a comfortable atmosphere and professional staff. However, some areas such as room and facility maintenance, as well as consistent cleanliness, may require attention to fully meet the guests’ expectations for a luxury experience.
InterContinental Jordan, an IHG Hotel, offers a perfect blend of cosmopolitan amenities, Middle Eastern charm, and a prime location atop one of Amman's seven hills, close to the city center. Guests can enjoy a memorable experience with light-filled rooms, vibrant furnishings, sweeping architecture, spa facilities and magnificent views. The hotel features diverse dining options, including authentic Lebanese, Indian, Mexican and Japanese restaurants, catering to various tastes and preferences. Meetings and events are elevated with two stunning event halls, one accessed through a grand staircase, and seven smaller, versatile meeting rooms equipped with audio-visual and lighting facilities. Club InterContinental enhances guests' stay by combining personal service, exclusive privileges, thoughtful touches and signature moments, ensuring a truly special experience at the InterContinental Jordan.
Summary of reviews
InterContinental Amman Jordan by IHG, is a luxurious 5-star hotel that provides the ultimate luxurious experience for its guests. The hotel's exceptional facilities and unbeatable location make it a top choice for those looking to explore Jordan. Guests can enjoy a delicious and diverse breakfast, exquisite cleanliness and spacious and comfortable rooms. The hotel's restaurants are a highlight of guests' stay with beautiful dining locations by the pool and multiple options from different countries. The staff go above and beyond to ensure their guests feel welcomed and cared for, providing attentive and high-quality service. The hotel's fantastic spa, gym and pool facilities add more value to guests' experience. Despite one negative review, the overwhelming majority of guests agree that InterContinental Jordan is an extraordinary and exquisite hotel that provides the ultimate luxurious experience.
The Four Seasons Hotel Amman is a luxurious and comfortable five-star hotel with excellent facilities and friendly, helpful staff. Its location is perfect for arranging excursions to all parts of Jordan and the recently renovated rooms are spacious, clean and comfortable. The hotel is well-maintained and the staff go above and beyond to ensure guests have a comfortable and enjoyable stay. Guests appreciate the welcoming and polite attitude of the entire staff and many singled out individual staff members for their exceptional service. The hotel is regarded as one of the best Four Seasons hotels with attention given to every detail. While there are some negative reviews, the general consensus is that the hotel is a beautiful and luxurious place to stay in a great location.
Le Royal Hotel - Amman, situated centrally in the heart of Amman's business district, is frequently praised for its prime location, offering easy access to key attractions and corporate offices alike. The hotel's vantage point allows guests to enjoy stunning views of the city, enhancing their overall experience. This strategic location, coupled with remarkable service, positions Le Royal Hotel - Amman as a favored choice for both business travelers and tourists.
The breakfast offerings receive mixed reviews, though many guests highlight the delicious and varied selection of regional foods. While some guests found the breakfast excellent and rich in variety, others noted it could be expensive and somewhat simplistic given the hotel's luxury stature.
Dining at Le Royal Hotel - Amman is highly regarded, particularly the variety of restaurant choices including Chesters and Buddha restaurant. While the majority of dining experiences are commendable, room service has occasionally received less favorable feedback. The clean, spacious rooms with comfortable beds and excellent views, further contribute positively to the guest experience. However, some reviews note the need for room refurbishments and better consistency in maintenance.
The hotel's overall cleanliness is frequently applauded, though some guests did report issues in specific areas such as bathrooms and certain room furnishings, as well as inconsistent housekeeping services. Nonetheless, the friendly staff contribute positively to maintaining a clean and welcoming environment.
The staff at Le Royal Hotel - Amman consistently receive high praise for their professional and friendly service. Teams at the reception, spa and room service, as well as individuals like Mr. Omar, the pool lifeguard and Ms. Amani from the concierge team, are specifically highlighted for their exceptional hospitality and dedication to guest satisfaction.
The spa facilities are a standout feature with guests appreciating the high standards, exclusive women’s only spa and gym and the extended hours of operation. The gym also garners positive reviews for its comprehensive and clean setup, catering well to fitness enthusiasts.
Pool facilities are well-received, offering both indoor and outdoor options. The indoor pool, heated and part of the spa complex, is especially noted for its year-round usability. The outdoor pool, although not always available, adds value when in use with the surrounding services being highly praised.
The parking service, particularly the complimentary valet, is appreciated for its organization and efficiency, despite some feedback on the limited self-parking options. Comfortable and large beds further enhance the guest experience, though a few comments suggest improvements in mattress quality and room cleanliness.
Lastly, Le Royal Hotel - Amman is often described as living up to its five-star reputation. Guests admire the grand structure, elegant lobby adorned with fresh flowers and the sense of luxury that befits the hotel’s royal name. While some areas such as reception staff professionalism and security levels see room for improvement, the overall experience at Le Royal Hotel - Amman generally aligns with expectations of a five-star establishment, making guests feel like royalty during their stay.
The Sheraton Amman Al Nabil Hotel receives high praise for its exceptional and accessible location. Centrally placed, it is ideal for those needing proximity to medical facilities and markets, which enhances the overall guest experience. Friendly, service-minded staff further add to the positive atmosphere, despite some guests noting certain outdated facilities.
The hotel’s breakfast is frequently described as excellent and varied with many guests calling it the best in Amman. The extensive selection of traditional and global dishes, along with superb service, creates a comprehensive and satisfying start to the day. Dinner options, especially at the pool’s restaurant, are also well-regarded for their delicious and high-quality food, although some guests believe menu variety could be improved. Despite occasional criticisms regarding lounge service and food shortages, the overall dining experience is flavorful and enjoyable.
Rooms at the Sheraton Amman Al Nabil Hotel are appreciated for their comfort and spaciousness, capable of accommodating up to three people and well-equipped with necessary amenities. Cleanliness is generally well-maintained, although some guests have noted the need for renovation due to outdated designs and occasional lapses in room hygiene. Despite this, the rooms are still considered comfortable and pleasant by many.
The hotel's cleanliness receives mixed reviews. While many guests find the rooms and common areas impeccably maintained and commend the daily upkeep, others have reported issues like stained bed sheets and unclean toilets. This inconsistency suggests room for improvement in maintaining uniform standards.
The staff at Sheraton Amman Al Nabil Hotel are consistently praised for their exceptional service and professionalism. Guests highlight the team’s friendliness, helpfulness and respectful demeanor, particularly at the reception. Personalized treatment, exemplified by individual mentions such as Mr. Mahammad Alkayed, reflects the high level of care provided. This professionalism contributes significantly to a welcoming and comfortable stay for guests.
The hotel's pool area receives consistent praise for its wonderful views and relaxing atmosphere. The outdoor pool is described as large and inviting, while the indoor pool provides a suitable alternative in cooler weather. The presence of a poolside bar enhances the experience, although some guests have noted the outdoor pool can sometimes be closed without prior notice and the area can attract walk-in visitors.
Overall, the Sheraton Amman Al Nabil Hotel offers a centrally-located, comfortable stay with excellent food and outstanding service, despite some areas needing improvement. The pool facilities and staff professionalism stand out as highlights in the reviews.
The Ritz-Carlton, Amman is celebrated for its prime location and luxurious amenities, making it a top choice for travelers seeking elegance and convenience in Jordan's capital. Nestled near the Fifth Circle, the hotel offers easy access to major landmarks and vibrant areas like Rainbow Street, promising both stunning city views and strategic connectivity.
A highlight of the guest experience is the breakfast, known for its fabulous quality and varied selection, complemented by exceptional service. Although there are suggestions for enhancing variety, the majority of feedback reflects a positive dining experience, furthered by outstanding cuisine options available for dinner. Dining at Roberto on the 20th floor, famed for its Italian dishes and breathtaking views, adds to the memorable culinary indulgence.
The rooms stand out for their immense size and modern décor, ensuring a comfortable and elegant stay. Visitors appreciate the cleanliness and well-organized environment, with amenities from Diptyque enhancing the luxurious feel. The beds are notably recognized for unparalleled comfort, contributing to a restful experience. While minor issues like an occasional unpleasant odor in a suite are mentioned, they do not detract from the overall satisfaction.
Cleanliness throughout the hotel is immaculate, with pristine rooms and efficiently maintained public areas including restaurants and pools. The staff garners high praise for their warmth, professionalism, and attentive service, with individuals like Baha’a and Aya from the concierge leaving lasting impressions. While slight improvements in reception services are noted, the staff's friendliness and willingness to go above and beyond are distinguishing factors.
The pool area, featuring a heated swimming pool and delightful ambiance, is a favored relaxation spot, though some find it small and occasionally chilly. Nonetheless, guests enjoy the fun atmosphere and good cocktails available.
Overall, The Ritz-Carlton, Amman fulfills its reputation as a distinguished five-star hotel, offering an exceptional luxury experience with attention to detail in its elegant design, superb cleanliness, and attentive service. Minor areas for improvement do not overshadow the hotel's high-quality offerings, ensuring a memorable stay that leaves a lasting impression of comfort and opulence.