Joy Hotel

Amsterdam 52.30527600, 4.95023100 , 385 Hullenbergweg (Show on Map)
7.4
Good


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Summary of reviewsJoy Hotel receives widespread acclaim for its convenient and accessible location in Amsterdam. Situated near the Bullewijk metro station, guests can easily connect to the city center within 20-30 minutes. The hotel's proximity to major event venues like the Ziggo Dome, Johan Cruyff Arena and AFAS Live enhances its appeal, especially for event-goers. Quiet surroundings provide a peaceful environment while remaining close to restaurants, shopping centers and public transport. Moreover, the hotel's accessibility by car with easy highway access and ample parking, adds to its convenience for motorists.

Guests generally appreciate the spacious and modern rooms at Joy Hotel, which come well-furnished with comfortable beds, air conditioning and useful amenities such as refrigerators and kettles. Cleanliness and soundproofing generally meet expectations, contributing to a restful stay. However, certain areas like ventilation, room size and cleanliness consistency could see improvement with occasional complaints about dusty surfaces or malfunctioning appliances.

The breakfast at Joy Hotel receives mixed reviews. Many guests find it delicious and plentiful, enjoying the wide selection and quality of the buffet. However, the cost of €15 per person feels steep for some with criticism of certain items like cold scrambled eggs or limited selections. The breakfast room's busy atmosphere and the need for separate booking mark points of concern.

Dinner options at the hotel face criticism due to the lack of an in-house restaurant or bar, pushing guests to seek dining options elsewhere. Nearby fast-food establishments are often perceived as low-quality and require a short metro ride to the Arena district for better choices. While some guests find suitable dining spots within walking distance, the overall dining experience could be enhanced with more diverse and quality options.

In terms of cleanliness, the hotel receives a mix of positive and negative feedback. Many guests commend the clean and well-maintained rooms, but issues like mold in bathrooms, dirty duvets and incomplete cleaning arise occasionally. While housekeeping is generally efficient, attention to detail could further uplift the experience.

The hotel staff earns accolades for their daytime friendliness and efficiency, though night shifts often receive less favorable reviews, marked by reports of unprofessional behavior. Guests appreciate the helpful and accommodating daytime staff, but service consistency remains an area for improvement.

Joy Hotel provides free WiFi, mostly praised for its speed and functionality despite occasional reports of unreliability. Parking options include both free and paid spaces with many guests finding the arrangements convenient despite some challenges with narrow and limited spots. EV charging stations are available, though they could benefit from clearer instructions and more functional setups.

Families find the hotel especially accommodating with spacious family rooms, kids' amenities and friendly staff. Safety and entertainment for children, along with value for money, make it a favorable choice for family holidays or weekends. Finally, the comfort and cleanliness of the beds are often highlighted, adding to the overall restful experience.

In summary, Joy Hotel offers a mix of strengths and areas for potential enhancement. Its convenient location, modern rooms and friendly daytime staff are major highlights, while dining options, cleaning consistency and night staff behavior mark opportunities for improvement.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Cheap Hotel

Accessible Hotel

3-Star Hotel

Room Types
Single Room Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit offers 1 bed.

Small Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit offers 1 bed.

Deluxe Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 2 beds.

Deluxe Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 3 beds.

Deluxe Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 1 bed.

Budget Double Room without Window Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit offers 1 bed.

Guest Reviews
7.4
Good
Location
Joy Hotel's location consistently receives praise for its convenience and accessibility in guest reviews. It is notably close to the Bullewijk metro station, typically a 2-3 minute walk, making it incredibly easy to connect to Amsterdam's city center within 20-30 minutes. This central location is also advantageous for travelers attending events at the Ziggo Dome, Johan Cruyff Arena and AFAS Live, all of which are within walking distance or just one metro stop away.

Guests appreciate the hotel's quiet surroundings, which provide a peaceful environment despite its proximity to public transportation, restaurants and shopping centers. Additionally, the hotel's accessibility by car is frequently mentioned with easy highway access and ample parking facilities enhancing the convenience for those driving. Though situated outside the bustling city center, the strategic placement next to the metro station allows for straightforward travel to and from major attractions and the airport.

Overall, Joy Hotel offers a practical base for both leisure and work-related stays, balancing quietude with excellent connectivity to central Amsterdam and key event venues.

Breakfast
Joy Hotel's breakfast offerings receive mixed reviews from guests with opinions ranging from high praise to notable criticisms. Many guests appreciated the breakfast, describing it as good, delicious and abundant with a wide selection of fresh and well-replenished items. The breakfast buffet, often mentioned, is generally perceived to be of good quality with some highlighting it as excellent and extensive.

Despite the positive remarks, several guests expressed concerns about the cost, feeling that €15 per person was too expensive for the variety and quality provided. Complaints included cold food, limited selection and some specific issues like uncooked bacon, cold scrambled eggs and dry rolls. The breakfast room's busyness, strict timing policies and rushed atmosphere also detracted from the overall experience for some. Additionally, the absence of breakfast inclusion in the room price was a common grievance, coupled with the need to book breakfast separately.

On the whole, while the breakfast at Joy Hotel has been enjoyed by many, there is a consensus that it could benefit from increased variety, better preparation and more reasonable pricing.

Dinner
Dinner options at Joy Hotel present some challenges for guests who are looking for convenient dining experiences. The hotel itself lacks its own restaurant and bar, making it difficult for guests to find meals on site. The absence of these facilities means that for lunch or dinner, guests need to venture further afield.

Nearby dining options are mostly limited to fast-food establishments, often of low quality and require a metro ride to the Arena district. Guests have noted the convenience of reaching this area just one metro station away, where a variety of dining opportunities are available, although these options do not always meet everyone's preferences.

Some guests have found a nice outdoor restaurant around the corner for a simple meal and others made use of nearby amenities like IKEA for both dinner and shopping. Despite these finds, the overall impression is that the immediate surroundings of Joy Hotel are limited in dining choices and this may necessitate traveling into the city for better options.

Guests seeking snacks and drinks within the hotel have found vending machines available, although the prices were considered high and the machines not always convenient. The lack of a cozy seating area or hotel bar to enjoy a nightcap has also been a point of disappointment.

While the hotel does offer perks like free parking and proximity to the stadium Arena for those visiting for events, the dining situation remains a notable drawback. In summary, while Joy Hotel has its conveniences, dining is not one of its strong suits and guests should be prepared to explore beyond the immediate vicinity for meals.

Rooms
Overall, the rooms at Joy Hotel offer a mixed bag of experiences. On the positive side, many guests appreciated the spaciousness and cleanliness of the rooms. Modern furnishings, comfortable beds and useful amenities like a refrigerator, kettle and spacious bathrooms with good-sized showers were commonly noted. The hotel’s rooms generally met the expectations for short stays and were often described as being soundproof, despite a few contrary opinions. The presence of air conditioning and proper lighting also added to the comfort.

However, not all reviews were glowing. Several guests found the rooms to be quite small and felt they lacked proper ventilation with some rooms having no windows at all, leading to stuffy or uncomfortably warm conditions. Cleanliness was inconsistently reported; while some guests found their rooms well-maintained, others noted issues such as dusty surfaces, stained mattresses or an unpleasant smell upon entering. The bathroom quality also varied with reports of mold, clogged sinks and non-functional fans.

Soundproofing was another point of contention—while some praised it, others could hear noises from neighboring rooms or the construction site nearby. Additionally, some rooms lacked basic amenities like coffee or adequate tea provisions and there were occasional reports of faulty appliances, such as a malfunctioning fridge or a TV that didn't work.

In summary, while Joy Hotel offers modern and comfortable rooms that can suit short stays, there are specific areas—like room size, ventilation and cleanliness consistency—that could benefit from improvement.

Beds
At Joy Hotel, the bedding experience has been quite the topic among guests. Many have found the beds to be comfortable with several guests specifically highlighting the comfort and cleanliness of the beddings. It's not uncommon to hear that the beds and pillows allowed for a restful sleep and the mattresses, although sometimes described as thin, were generally deemed comfortable.

However, the comfort levels seem to vary. A few guests noted that the beds were on the harder side and some found them too hard for their liking, resulting in back pain for some. There were also comments about the mattresses being very light and shifting easily, particularly for restless sleepers, which detracted from the overall comfort.

Despite these mixed reviews, others appreciated the clean and fresh state of the rooms and beds with the beddings being neither too soft nor too hard. Some guests mentioned that improved sheets and mattress toppers could enhance the sleeping experience.

In summary, while there are scattered complaints about bed firmness and mattress thickness, many guests still found the beds at Joy Hotel comfortable enough to enjoy a good night's sleep.

Cleanliness
Joy Hotel is a blend of mixed experiences, particularly when it comes to cleanliness. Many guests commend the spacious, well-furnished rooms that are frequently described as clean and comfortable. Daily room cleaning and tidy bathrooms are often highlighted with numerous mentions of cozy accommodations and immaculate conditions. The reception and common areas are often noted for their neatness and the overall cleanliness of the hotel elicits praise.

However, there are recurring issues that cannot be ignored. Some guests report rooms and public areas that need better upkeep—dirty duvets, stained carpets and improperly cleaned windows and curtains are common complaints. Housekeeping occasionally misses critical details like vacuuming floors and refreshing linens. Bathrooms, in particular, are a frequent point of contention with problems ranging from mold and clogged drains to hair in towels and soap dispensers left empty.

While many found the cleaning staff to be efficient and commendable, there were instances of hasty or incomplete room services, leading to dissatisfaction. Some guests experienced unclean conditions on arrival, including leftover dirt and prior guests' items still present in their rooms.

In summary, Joy Hotel offers a generally clean and comfortable stay with modern amenities and professional housekeeping. However, improvements in consistency and attention to detail in cleaning routines are necessary to address the frequent complaints and elevate the overall guest experience.

Staff
The staff at Joy Hotel have received mixed reviews from guests. While many guests noted that the staff, particularly during the day, were friendly, welcoming, helpful and efficient, there were also several reports of unfriendly and unprofessional behavior, especially during the night shifts. Communication was generally good with staff often speaking English and occasionally French, though Dutch-speaking staff were notably absent. The reception team during the daytime was frequently praised for their attentiveness and kindness, making check-ins and other interactions pleasant experiences.

On the downside, several guests reported issues with unfriendly and unhelpful behavior from the night staff and some front desk personnel, describing them as rude, unprofessional and inattentive. Despite these criticisms, many guests highlighted individuals who went above and beyond, providing excellent customer service and showing a welcoming attitude.

Overall, while the Joy Hotel's staff, particularly during the day, often excel at making guests feel welcome and addressing their needs efficiently, there are noticeable inconsistencies in service quality, particularly during the night shifts.

Wi-Fi
At Joy Hotel, the WiFi experience garners mixed reviews from guests with a general inclination towards positive aspects. Many visitors appreciate the availability of free WiFi, often describing it as good, very fast and functional without any problems. It's noted that in several cases, the WiFi works well with good broadband speed, making it convenient for everyday usage in rooms and communal areas.

However, consistency seems to be an issue for some. While some guests have had no problem with the connection, others have experienced slow speeds, poor reliability and intermittent connectivity. A few reviews also mention the WiFi being paid or the connection being almost unusable at times. Despite these occasional hiccups, guests generally imply that the WiFi is sufficient for basic needs.

Ultimately, while Joy Hotel's WiFi receives a significant amount of praise for its speed and reliability, there are instances where improvements could be made to ensure a more uniformly positive experience.

Parking
Joy Hotel offers a range of parking options that cater to various needs of its guests. One notable feature is the availability of free parking, which many reviewers found convenient and cost-effective. However, it's important to highlight that despite this complimentary option, the parking spaces are often narrow and can be quite limited, making it difficult to accommodate all guests comfortably.

For those who don't secure a free spot, there is a paid parking option directly in front of the hotel. The fee is generally around €15 per day. While some find the cost reasonable, there are mixed reviews about it being a worthwhile expense compared to Amsterdam's typically high parking fees. Additionally, the paid parking area also poses challenges with tight spots and limited spaces, further complicating the experience for some.

Despite the occasional difficulties, many appreciate the hotel's proximity to the metro and other amenities, which adds to the overall convenience. The secure nature of the parking with barriers and surveillance cameras, ensures peace of mind for vehicle safety. While advanced reservations for parking are not possible, many guests have praised the functional and practical aspects of the parking facilities available.

Overall, Joy Hotel provides practical parking solutions, balancing between free and paid options. The location and security features make it a viable choice, although the confined spaces and limited availability may pose occasional challenges.

EV charging stations
The Joy Hotel offers some provisions for electric vehicle (EV) charging with guests appreciating the presence of accessible charging stations. While the setup is generally satisfactory, there are notable concerns. Some visitors experienced functional issues with charging stations either not working or lacking clear usage instructions. Additionally, space constraints mean that despite having multiple charging points, only one car can park at a time. There's a recurring theme of a need for clearer communication or signage regarding the availability and use of these EV stations.

Family
Joy Hotel in Amsterdam is highly regarded for its family-friendly accommodations and excellent value for families. The hotel offers spacious rooms, including large family suites and rooms for three people, making it an ideal choice for family holidays. Guests frequently highlight the friendly and helpful staff, enhancing the overall family-oriented atmosphere of the hotel.

Joy Hotel provides various amenities and activities tailored for children, ensuring they have fun during their stay. There is a kids' pool, a children's play area and entertainment options available. For parents seeking a bit of downtime, babysitting services can be arranged on request. The family dining area caters to families, ensuring meals are enjoyable for all age groups.

While the hotel is safe and accommodating for families, it is essential to monitor children who are too young to be left alone but too big to stay with adults. Despite this caution, the hotel is praised for its preparation for children staying and its supportive approach to family requests.

Overall, Joy Hotel is an excellent choice for those spending a family weekend in Amsterdam. It offers good value for money, large and clean rooms and convenient connections to local attractions and the station. Whether staying for a concert or a week-long holiday, families can expect a welcoming and comfortable experience at Joy Hotel.

3 Star
Joy Hotel offers a budget-friendly stay that aligns well with its three-star designation. Visitors consistently highlight the hotel's clean and well-maintained facilities which meet the expected standards of its category. The hotel's modern decoration and practical, simple rooms are frequently noted, adding to its appeal for those looking for affordable accommodation.

Guests commend the price-performance ratio, stating that for its location and the services provided, the hotel offers reasonable value. It stands out particularly for individuals seeking a convenient place to stay after events or concerts, highlighting its ideal positioning for city trips.

While there are criticisms about limited charging stations and the need to pay a deposit, most reviews indicate satisfaction with the overall stay. However, some mention a lack of amenities such as slippers and specific TV channels, which might be expected in a three-star establishment.

In summary, Joy Hotel delivers a satisfactory experience for a three-star property, living up to its rating with clean, functional rooms and modern decor at an affordable price point.

Business
Joy Hotel offers a strategic location for business travelers, particularly for those needing convenient access to the Ziggo Dome and AFAS Live, as well as proximity to the RAI conference center. Its placement in a calm business district, amidst a business park type of area, ensures a professional work environment that's complemented by efficient facilities such as meeting rooms, a business center and fast, free Wi-Fi essential for remote work. The hotel’s functional, modern and clean rooms provide ample space to spread out and work comfortably.

The hotel is business-like in atmosphere, from the entrance and reception to the rooms. Guests appreciate the hotel's quiet and calm environment, which is conducive to both short and extended business trips. Additionally, the metro's nearby access adds a layer of convenience for commuting to central Amsterdam or other key locations.

Despite some minor concerns—such as ambiguity over the functionality of some bathroom features—the overall sentiment points to Joy Hotel being an excellent value for money, particularly when compared to other options in the area. Business travelers will find it a suitable and efficient choice for their professional needs, ensuring a business stay that meets all necessary requirements.

Accessible
Joy Hotel offers exceptional accessibility for travelers with disabilities, ensuring a seamless experience for all guests. The hotel's location is highly convenient with a metro station just a few steps away, making trips to Amsterdam Central Station and other key attractions quick and easy. Public transportation is well-connected with several metro stations and a train station within a short walking distance. The hotel is also easily reachable from the airport, offering accessible transfer services.

Guests appreciated the wide range of accessibility features available at the hotel. Fully accessible bathrooms, handicap accessible rooms, ramps, elevators, Braille signage and amenities for the hearing impaired are all part of the hotel's commitment to inclusivity. The hotel also provides complimentary mobility aids to ensure all guests have a comfortable stay.

The property is described as very accessible with good proximity to parking and a central location that makes exploring the city effortless. Additionally, its close vicinity to entertainment venues like the Ziggo Dome and AFAS Live makes it an excellent choice for event-goers. Despite a few mentions of small rooms and issues with airport transport services, the general consensus highlights Joy Hotel’s great accessibility and convenient location, making it a reliable choice for travelers with disabilities.


No, Joy Hotel doesn't have any pool.

No, a spa isn't available at Joy Hotel.

No, Joy Hotel doesn't allow dogs.

Yes, parking facilities are available at Joy Hotel.

No, Joy Hotel doesn't have a gym.

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