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Summary of reviewsNew West Inn Amsterdam is recognized for its serene and quiet location, nestled within a residential area that offers a peaceful retreat yet maintains good connections to the city center through tram line 17. The availability of free parking is a major plus for guests with vehicles, who can easily transition to public transport to explore Amsterdam. The local neighborhood offers essential amenities such as supermarkets, bakeries and restaurants within walking distance, enhancing the convenience of the stay.
Guests generally find the breakfast appealing with a wide variety of choices and a well-organized and clean breakfast room. The offerings include various types of bread, yogurt, muesli and scrambled eggs, but there are suggestions for improvements such as fresher fruit options and better warmth of the hot items. The pricing of breakfast, though deemed reasonable by some, is considered steep by others. Similarly, the breakfast service experience varies with some guests praising the attentiveness while others label it less favorable.
The hotel's dinner offerings, primarily pizza, receive praise for quality but highlight the limited variety available. Guests often desire more comprehensive dining options and note that the restaurant and bar sometimes lack full operational hours and staffing, leaving vending machines as the alternative for snacks and beverages.
Room feedback leans mostly positive, emphasizing spaciousness, cleanliness and comfort. Nonetheless, the hotel rooms show signs of age with outdated furnishings and occasional heating issues and noise levels can be problematic due to thin walls. Despite these concerns, the layout and space are highly appreciated, making it suitable for families and groups.
The hotel’s cleanliness receives mixed reviews: many guests find the environment clean and orderly, while others point out issues like dust and occasional bad smells. Despite such drawbacks, the staff often earn commendations for their friendliness and helpfulness, contributing positively to the overall experience. The reliable and fast WiFi service is appreciated by many, although some guests encounter connectivity issues.
The fitness center, though small and showing some wear, provides essential equipment and serves those looking for a workout during their stay. For families, the hotel offers spacious family rooms, kid-friendly amenities and a safe neighborhood, although some issues with noise and unfulfilled requests for cribs are noted.
In terms of bedding, there are mixed reactions—many guests praise the comfort and softness of the beds, while others find them too soft and lacking support. Despite the varied experiences, New West Inn Amsterdam stands out for its tranquil location, accommodating staff and overall convenience, making it a viable choice for budget-conscious travelers seeking both connectivity and peace. Show more
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Cheap Hotel
This hotel in Amsterdam offers affordable rooms and good transport links to the city center. It is a practical choice for budget-conscious travelers.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Guest Reviews
7.2
Good
Location
The New West Inn Amsterdam is often praised for its serene and quiet location, nestled within a residential area that offers a peaceful retreat away from the bustling city center. The hotel boasts good connections to public transportation, particularly tram line 17, which is a short walk from the hotel and provides direct access to the heart of Amsterdam in approximately 30-40 minutes. Additionally, the proximity of bus stops and the ease of access to public transport make commuting relatively straightforward.
Parking is a notable advantage with free parking available directly in front of the hotel—a rarity in Amsterdam. This makes it convenient for guests who drive, as they can easily park their vehicles and utilize the well-developed tram system to navigate the rest of the city.
The neighborhood surrounding the hotel is equipped with various amenities such as supermarkets, bakeries, fruit shops and restaurants within walking distance. This ensures that guests have everything they need within reach, making their stay more comfortable.
While the hotel is situated further from central Amsterdam and the main tourist attractions, the accessibility via public transport mitigates this drawback. Visitors can enjoy a quiet location with convenient logistics to the city center, making it perfect for travelers looking to balance tranquility with connectivity. The affordable price point compared to more central accommodations also adds to its appeal, especially for those on a budget.
Breakfast
Guests at the New West Inn Amsterdam have generally positive feedback about the breakfast options available at the hotel. Descriptions frequently highlight the breakfast as good or very good with phrases like good breakfast, excellent breakfast and delicious breakfast being commonly used. The breakfast buffet is noted for having a wide variety of choices, including various types of bread, yogurt, muesli and hearty options like scrambled eggs, though some guests mention that these are from powder. There are consistent comments about the buffet being replenished regularly, which ensured a fresh supply of food.
The breakfast room itself receives positive remarks for being spacious, well-organized and clean with good coffee and a relaxing atmosphere. Despite these merits, a few areas of inconsistency are noted. Some guests feel that the variety could be improved, pointing out that the options remained the same every day and were sometimes monotonous or limited. The absence of fresh fruits, cold scrambled eggs and dry cheese are mentioned as small drawbacks, alongside comments about the breakfast being somewhat basic or standard.
Pricing appears to be a contentious point. While some guests find the breakfast to be good value for money, others consider it to be expensive, noting that €14.50 per person feels steep for what is offered. There is mention of better value being available elsewhere.
Service also receives mixed reviews. Some found the staff to be friendly and attentive, while others report less favorable experiences, describing the breakfast service staff as unfriendly or careless. Additionally, some guests had issues with inconsistent information from staff about breakfast timings and offerings.
In summary, the breakfast at New West Inn Amsterdam is generally well-received for its quality, variety and atmosphere, but there is room for improvement in terms of variety, service consistency and pricing.
Dinner
Dinner at New West Inn Amsterdam presents a mixed picture, but there were some consistent threads. While the hotel does offer dining options, these seem to be rather limited, primarily revolving around pizza. Guests enjoyed the quality of the pizzas available, describing them as delicious and practical with a good selection of heated frozen varieties. However, the range of choices is minimal with only four types of pizzas on the menu and no other substantial dining options.
Despite the praises for the pizzas, many guests expressed a desire for more variety and additional options for dinner. The absence of a broader menu and the lack of available dining choices were frequently mentioned. Some reviews highlighted the need for simple amenities like salt, pepper, egg cups or even two types of boiled eggs, suggesting that guests expected more comprehensive dining services.
Several reviews also pointed out operational gaps, noting that the restaurant and bar were often closed or minimally staffed. Those hoping to have a meal onsite sometimes found that no proper dinners were possible and even simple provisions like snacks and beverages had to be procured from vending machines. There were also comments about the restaurant and bar shutting earlier than expected with the bar sometimes closing at 10 or 11 PM and not offering beer on tap.
Overall, while the dining experience at New West Inn Amsterdam includes hearty and enjoyable pizzas, many guests felt that the limited options and inconsistent availability of the restaurant and bar detracted from what could have been a more satisfying stay when it came to meal choices.
Rooms
The rooms at New West Inn Amsterdam receive generally positive feedback for their size and comfort. Many guests appreciate the spaciousness, which is notably larger than typical Amsterdam standards and the comfort offered by the beds. Cleanliness is frequently mentioned as a strong point with rooms being cleaned daily and equipped with fresh towels and shower items. The functionality of the rooms is also commended, including features like comfortable beds, TV and basic amenities that meet the needs of short stays.
On the downside, the rooms show signs of age with several guests noting that the facilities are outdated and in need of modernization. Common complaints include old and worn-out furniture, dusty curtains and insufficient heating, making some rooms quite cold. Noise levels can also be an issue due to thin walls and limited soundproofing.
Despite these drawbacks, the overall layout and spaciousness of the rooms are appreciated. The hotel provides functional accommodations suitable for families and groups, though some nuances like limited window openings, absence of refrigerators and kettles and occasional smells of smoke detract from the experience. The room decor, being basic yet functional, fits the needs of budget-conscious travelers looking for a practical stay near tram connections to the Amsterdam city center.
In summary, New West Inn Amsterdam's rooms are spacious, clean and comfortable, but improvements in modernization and amenities could significantly enhance the guest experience.
Beds
The beds at New West Inn Amsterdam receive mixed feedback from guests, ranging from extremely positive to notably negative experiences. Many guests praised the beds, describing them as "very comfortable," "super comfortable," and "cozy." The mattresses are often noted as soft, sometimes even plush, leading to a good night’s sleep for a significant number of visitors. The spaciousness of the beds and their cleanliness also receive positive remarks with some guests appreciating the large size and the comfortable bedding that accompanied them.
However, for every positive note, there are counterpoints. A number of guests found the softness of the mattresses to be problematic, labeling them as too soft, unsupportive or even uncomfortable. Issues such as mattresses being "dipped in the middle" and feeling the springs were highlighted as major drawbacks. Some guests were not happy with the condition of the mattresses, stating they were old or worn out and in desperate need of replacement.
While some guests adapted well to the softness, others with specific preferences for firmer beds found it challenging. Additional comments also indicate that the pillows alongside the soft mattresses sometimes lacked proper support, adding to the discomfort for less fortunate guests.
On the positive side, clean and well-maintained rooms often accompany the comfortable beds, making up for some of the negative aspects. Yet, consistency remains a concern and the overall experience can widely differ depending on personal preferences for mattress firmness and support.
Cleanliness
New West Inn Amsterdam has received mixed remarks regarding its cleanliness. Many guests highlighted the positive aspects, noting that the rooms are generally clean, spacious and comfortable with everything tidied up daily. The bathrooms and common areas often met cleanliness expectations and some guests appreciated the fresh and orderly environment. The hotel staff also received praise for being friendly and helpful, suggesting reliable service.
However, some reviews pointed out areas needing improvement. Instances of dust, unclean bathrooms and inadequately cleaned rooms were mentioned. Certain amenities, like the bathroom and lobby, were occasionally described as outdated and there were comments on occasional unpleasant smells and mold issues. Despite these criticisms, the hotel's spacious rooms and overall clean conditions were positively noted by numerous guests.
Staff
The New West Inn Amsterdam has garnered notable praise for its staff, frequently described as friendly, helpful and accommodating. Numerous guests repeatedly commend the team for their warmth, attentiveness and readiness to assist with various needs and requests. The reception staff stand out, often highlighted for their polite and professional demeanor, ensuring seamless check-ins and providing valuable local information to guests.
Guests frequently describe the staff as exceptional and welcoming, appreciative of the way they go above and beyond to offer support, whether via arranging transportation or fulfilling special requests. Several visitors noted the staff's consistent politeness, creating a pleasant atmosphere throughout the hotel.
Despite the overwhelmingly positive feedback, there were instances of less favorable interactions with a few guests mentioning encounters with unapproachable or rude receptionists. However, these incidents appear to be exceptions rather than the norm with the majority of reviews emphasizing a positive overall experience shaped largely by the hotel's courteous and supportive personnel. Overall, the staff at New West Inn Amsterdam contribute significantly to a welcoming and accommodating stay, leaving most guests with a favorable impression of the hotel.
Wi-Fi
The WiFi experience at New West Inn Amsterdam offers a mixed bag with many guests praising its reliability and speed. Several visitors reported that the connection was very good, fast and even impressive throughout the hotel, including in the fitness room. Many found the WiFi to be adequate for streaming and general use, often citing it as fast and reliable.
However, there are also notable criticisms. Some guests faced issues with weak or unstable connections and found the internet to be frustratingly slow or non-existent in certain areas or rooms. Instances of the WiFi not working at all were also mentioned. Despite these setbacks, the fact that WiFi is offered for free adds a layer of convenience with some guests appreciating the availability of public WiFi and the free access in all rooms. Overall, while many guests had a smooth online experience, others found room for improvement with the hotel's internet services.
Gym
The New West Inn Amsterdam offers a fitness center that has garnered a range of feedback from guests. Despite some mixed opinions, many have found value in the gym facilities. The fitness area includes essential equipment such as free weights, a weight bench and several machines. It's described as functional and in good condition by various guests. Although the gym is noted to be small and some equipment appears worn out or damaged, its availability has been appreciated by those looking for a workout option during their stay. The fitness room also comes with Wi-Fi, adding a bit of convenience for those who need to stay connected. While opinions vary, the presence of the gym itself has been a positive aspect for many travelers.
Family
New West Inn Amsterdam offers a mixed experience for families, though there are some commendable features. The hotel is situated in a quiet location, making it appealing for those looking to escape the hustle and bustle of central Amsterdam. The rooms, especially the family rooms, are frequently described as spacious, clean and accommodating for up to four people, which seems to provide a comfortable stay for larger families.
Parents appreciate the kid-friendly amenities such as free Wi-Fi and the presence of a yard for children to play in. Additionally, the hotel offers family-friendly services like providing cots free of charge, though there have been instances of requests not being fulfilled.
The staff are noted for their friendliness and helpfulness towards families and the hotel often offers attractive discounts and affordable pricing for family stays. The area around the hotel is considered safe for children and recreation options for kids are available, adding to the peace of mind for family travelers.
However, some reviews suggest that there are mixed opinions about the hotel’s suitability for families, highlighting issues such as noise, smell and occasional inconveniences like a lack of cribs and bugs in the room. Despite these drawbacks, the spacious rooms and accommodating staff make New West Inn Amsterdam a hotel worth considering for family vacations, especially for those who prefer staying outside the city center.
3 Star
New West Inn Amsterdam offers a solid stay reflecting its three-star rating, generally providing good value for money. Visitors frequently note the hotel is clean, affordable and comfortable, making it a great option for budget-conscious travelers seeking a basic but satisfactory accommodation. Despite its old-fashioned exterior and rooms, the common areas are well-furnished and the interior is nicely maintained.
The hotel's location is favorable, providing easy access to the city center and offering a quiet, relaxing environment. Guests appreciate the efficient check-in process, clean rooms and helpful reception staff. The breakfast is varied and good, adding to the overall positive experience.
As a typical three-star hotel, it meets expectations with functional rooms, basic amenities and a good price-performance ratio. It might not offer the luxuries found in higher-rated places, such as in-room refrigerators or a welcome drink, but it compensates with affordability, cleanliness and convenience.
For those seeking an inexpensive mid-range hotel that balances comfort and functionality without breaking the bank, New West Inn Amsterdam proves to be a dependable choice. It stands out as a good option for a weekend stay, providing more than acceptable quality for a three-star rating.
Business
New West Inn Amsterdam offers a business-friendly environment with suites tailored to the needs of business travelers. Equipped with comprehensive business amenities, the hotel features available conference rooms and a business center. These features make it a suitable choice for short business stays or conferences.
The venue is efficiently organized and the staff is noted for being very friendly and supportive, addressing all customer inquiries promptly. Although the hotel has significant business functions, some aspects are less appealing. The outdoor areas like the courtyard need better maintenance and the communal area reportedly has issues with mosquitoes. Moreover, the restaurant and bar area may not always be open, limiting dining options on-site.
Its location may be less ideal for those planning to bring business guests, given the 20-minute walking distance to the nearest tram stop. Additionally, the vending machines in the lobby are noted as expensive and the overall setting may not be the most attractive for business meetings.
In summary, New West Inn Amsterdam provides essential business amenities and a supportive staff, making it a practical choice for business trips, though certain aspects like the outdoor maintenance and on-site dining options could use improvement.
Accessible
New West Inn Amsterdam receives positive feedback regarding its accessibility for guests with disabilities. The hotel is deemed easily reachable by various modes of transport, including car, bus and trams. Public transportation options are conveniently located just a few minutes away, making travel to and from the city center both straightforward and efficient. The hotel itself offers numerous accessible features, such as wheelchair-friendly rooms, entrance ramps and ground-level accommodations. Public areas within the hotel are easily navigable and there are vending machines for drinks and snacks, further enhancing convenience.
The rooms are described as spacious, bright and well-suited for elderly guests. The garden area is both convenient and accessible. While some reviews noted treacherous bathroom conditions and suggested room for improvement in certain aspects, the overall sentiment is that the hotel provides significant accessibility, good value for the price and is well connected to the city center and the airport.
No, New West Inn Amsterdam doesn't have any pool.
No, a spa isn't available at New West Inn Amsterdam.
No, New West Inn Amsterdam doesn't allow dogs.
No, parking facilities aren't available at New West Inn Amsterdam.