Novotel Amsterdam City
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Summary of reviewsNovotel Amsterdam City enjoys a reputation as a well-appointed hotel with a variety of positive reviews across different aspects of the guest experience. Situated in a tranquil area adjacent to Amstelpark, the hotel's strategic location offers convenient access to both Amsterdam's city center and major transport links. This makes it an attractive choice for both business travelers and tourists, despite being a bit removed from the city's bustling heart.
The breakfast service at the hotel garners high praise for its extensive and varied buffet, catering to diverse tastes and dietary needs. Guests appreciate the spacious and pleasant breakfast area, as well as the friendly and attentive staff, which enhances the morning dining experience. While the restaurant's dinner options receive mixed reviews, the breakfast remains a standout feature.
Rooms at Novotel Amsterdam City are frequently described as spacious, clean, and comfortable, equipped with modern amenities that provide a restful stay. Despite minor maintenance issues reported by some guests, the overall impression is of a modern and inviting environment, further complemented by a diligent cleaning staff ensuring high standards.
The hotel's staff consistently receive commendations for their friendliness and efficiency, contributing significantly to a warm and welcoming atmosphere. Additionally, the gym and fitness facilities, though small, are well-equipped and generally meet guest expectations for maintaining a workout routine while traveling.
For families, the hotel shines as a family-friendly destination, offering amenities such as play areas and family-oriented room options, making it a popular choice for those traveling with children. Meanwhile, the comfort of the beds frequently stands out in reviews, with most guests reporting a restful night's sleep thanks to high-quality bedding.
Cleanliness is a noted strength of the hotel, with guests often impressed by the immaculate condition of both private and public areas. However, the Wi-Fi service receives mixed feedback, with some guests experiencing connectivity issues, although many still find it adequate for basic use.
While parking is convenient for those traveling by car, the associated fees are considered high by some. Nonetheless, the weekend rates are notably reduced, offering more economical options.
In summary, Novotel Amsterdam City provides a comfortable and convenient stay with its strategic location, welcoming staff, and accommodating amenities, making it a solid choice for visitors seeking both business and leisure experiences in Amsterdam.
Categories
The breakfast service at the hotel garners high praise for its extensive and varied buffet, catering to diverse tastes and dietary needs. Guests appreciate the spacious and pleasant breakfast area, as well as the friendly and attentive staff, which enhances the morning dining experience. While the restaurant's dinner options receive mixed reviews, the breakfast remains a standout feature.
Rooms at Novotel Amsterdam City are frequently described as spacious, clean, and comfortable, equipped with modern amenities that provide a restful stay. Despite minor maintenance issues reported by some guests, the overall impression is of a modern and inviting environment, further complemented by a diligent cleaning staff ensuring high standards.
The hotel's staff consistently receive commendations for their friendliness and efficiency, contributing significantly to a warm and welcoming atmosphere. Additionally, the gym and fitness facilities, though small, are well-equipped and generally meet guest expectations for maintaining a workout routine while traveling.
For families, the hotel shines as a family-friendly destination, offering amenities such as play areas and family-oriented room options, making it a popular choice for those traveling with children. Meanwhile, the comfort of the beds frequently stands out in reviews, with most guests reporting a restful night's sleep thanks to high-quality bedding.
Cleanliness is a noted strength of the hotel, with guests often impressed by the immaculate condition of both private and public areas. However, the Wi-Fi service receives mixed feedback, with some guests experiencing connectivity issues, although many still find it adequate for basic use.
While parking is convenient for those traveling by car, the associated fees are considered high by some. Nonetheless, the weekend rates are notably reduced, offering more economical options.
In summary, Novotel Amsterdam City provides a comfortable and convenient stay with its strategic location, welcoming staff, and accommodating amenities, making it a solid choice for visitors seeking both business and leisure experiences in Amsterdam.
Business Hotel
This hotel is located ideally for both business and leisure travel. All rooms are equipped with a minibar, safe, work desk, air conditioning, and free WiFi.
Hotel with EV Charging Stations
Although specific details are not available in the provided data, Novotel properties are increasingly offering EV charging to accommodate environmentally conscious guests.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Novotel Amsterdam City offers a convenient location for travelers looking to explore both the city center and surrounding areas. Situated in a beautiful, quiet area next to Amstelpark, the hotel also provides easy access to major transport links including trams, metros, and trains, making the central attractions of Amsterdam reachable in approximately 20 minutes. The proximity to RAI Amsterdam and Schiphol Airport enhances its appeal for business travelers and visitors to conferences. Although the hotel is not located in the bustling heart of Amsterdam, its strategic position allows guests to easily navigate to the city center and other parts of Amsterdam. The transport connections are excellent, with tram number 4 offering direct access to key locations. Some guests may find it a bit away from restaurants and nightlife, but the nearby large park offers an ideal setting for families and relaxation. Overall, it provides a well-connected and peaceful accommodation option, making it perfect for both leisure and business visits.
The breakfast experience at Novotel Amsterdam City is consistently praised for its quality and variety. Guests have highlighted the extensive breakfast buffet that caters to a wide range of tastes, with an impressive selection of fresh dishes, including made-to-order omelets, pancakes, cold cuts, cheeses, and a variety of juices. The breakfast area is noted to be spacious and pleasant, ensuring a comfortable start to the day. Many reviews commend the deliciousness of the offerings, with everything from hearty and staple options to fresh and varied selections that satisfy diverse dietary preferences. Although some guests find the breakfast pricing on the high side, the overall sentiment is that the quality and variety justify the cost for many. The hotel staff, particularly those involved with the breakfast service, are frequently mentioned as friendly and helpful, contributing to an overall positive dining experience.
Novotel Amsterdam City offers a dining experience that evokes varying impressions among its guests. While some guests praise the restaurant for its delicious and well-prepared dishes, such as the fantastic asparagus soup and great steak sandwich, others find the quality inconsistent and the variety lacking. The dinner service is noted to be courteous and efficient at times, with the restaurant open late; however, organization issues and slow service do crop up occasionally.
The prices at the restaurant are perceived as high, particularly when compared to the quality of the food, leaving some guests feeling that the meals don't quite meet value-for-money expectations. Despite these criticisms, several guests find the overall dining experience at the hotel appealing, especially praising the breakfast offerings. The restaurant might not always hit the mark for all patrons, but when it succeeds, it delivers a satisfying and flavorful experience. Given the limited alternatives in the vicinity, dining at the hotel remains a convenient choice for many guests.
Novotel Amsterdam City offers a comfortable and well-appointed stay, with many guests highlighting the spaciousness and cleanliness of its rooms. The beds generally receive positive remarks for comfort, contributing to a restful experience. Rooms are equipped with modern amenities such as coffee machines, safes, and large televisions, ensuring that guests have everything they need for a comfortable stay. The daily cleaning service maintains a high standard of tidiness, often noted as immaculate, and the addition of facilities like air conditioning and good shower facilities enhance the overall experience.
While rooms are often described as spacious, some guests find standard accommodations and bathrooms slightly smaller than expected, although they still appreciate the functional layout. Decor is frequently mentioned as nice and modern, contributing to an inviting atmosphere. Families traveling with children find the rooms accommodating, with features like sleeper couches and room for play.
One area with mixed feedback involves minor maintenance issues, such as occasional dust, outdated furnishings, or carpets needing additional attention. Despite these points, the overall atmosphere is described as calm and pleasant, backed by friendly staff, and convenient access to public transportation, making stays at Novotel Amsterdam City satisfying and comfortable on many fronts.
Guests at Novotel Amsterdam City frequently praise the comfort of the hotel's beds. Descriptions such as "very comfy," "super comfy," and "extremely comfortable" are used most often to highlight the restful nature of their sleep experience. Many guests appreciate the good quality and cleanliness of the bedding, noting that the beds are often large and accompanied by soft sheets. Some even mention the bed's comfort as a standout feature in their travels, with one guest describing it as the most comfortable bed in Europe.
While the majority of feedback is positive, there are occasional mentions of discomfort, with a few guests finding mattresses hard or suffering from bed springs. Others note a discrepancy in bed size descriptions, with some "queen size" beds being smaller than expected. Despite these minor critiques, the general consensus is that the beds are a strong feature of this hotel, contributing significantly to a pleasant stay. The praise for comfortable bedding is complemented by positive remarks about room amenities, friendly staff, and the hotel's convenient location.
The cleanliness at Novotel Amsterdam City has generally been noted to make a strong impression on guests. Most reviews laud the hotel for being exceptionally clean and well-maintained, with many guests describing the environment as spotless and modern. The rooms are frequently mentioned as being immaculate, spacious, and comfortable, providing a welcoming atmosphere. Additionally, the hotel's public areas are often highlighted as being very tidy and presented beautifully.
Guests particularly appreciate the attentive cleaning staff who seem dedicated to maintaining high standards of hygiene throughout the establishment. The hotel's location near convenient transport links is also praised, adding to the satisfaction of those who have stayed there. Families and business travelers alike find the facilities well-suited to their needs, with clean, comfortable accommodations enhancing their visit.
However, a few guests have noted inconsistencies in room cleanliness, with instances of dust, residue, and occasional neglect in bathroom cleaning. Despite these occasional lapses, the overall consensus is that Novotel Amsterdam City maintains good cleanliness standards, contributing positively to the guest experience. These reviews distinctly highlight the importance the hotel places on providing a neat and inviting environment for all visitors.
The reviews of Novotel Amsterdam City highlight a consistently positive impression of the hotel staff. Guests frequently describe the staff as friendly, helpful, and accommodating, contributing to an overall welcoming atmosphere. The reception team often receives praise for their attentiveness and efficiency, with particular commendations for their ability to address special requests promptly. A recurring theme is the exceptional service offered during breakfast, where staff members go out of their way to provide a warm and inviting experience.
Despite the abundance of positive feedback, a few reviews mention less favorable interactions, citing occasional issues with certain staff members who appeared unresponsive or lacking in warmth. Nonetheless, such instances appear to be exceptions rather than the norm. Overall, the professionalism and friendliness of the staff seem to play a significant role in creating a pleasant stay for guests at this well-located hotel, conveniently accessible by public transport.
Novotel Amsterdam City receives mixed feedback regarding its Wi-Fi services. On the positive side, many guests appreciate the availability of good and fast free Wi-Fi, emphasizing that basic internet works well for general use. Some find the internet connection strong enough and are pleased that free Wi-Fi is included with their stay. However, others have reported issues, such as difficulty connecting devices to the internet and the absence of an ethernet connection. A notable complaint is that the Wi-Fi can be inconsistent, with reports of it being terrible or disconnecting frequently for some guests. Additionally, streaming services incur extra charges, which could be disappointing for those hoping to stream content. Despite these concerns, the hotel generally offers a pleasant environment with good facilities, making it a comfortable choice for travelers who prioritize convenience and basic connectivity during their stay.
Novotel Amsterdam City offers a commendable fitness experience, with a range of facilities that generally meet a four-star standard. Guests frequently highlight the gym as excellent, despite its relatively small size. The fitness area is well-equipped, featuring modern machines and weighted options like dumbbells up to 22kg, a bench, and various pull machines. For those interested in wellness, the hotel also provides access to a sauna, though some found it did not heat beyond 50 degrees.
The gym is free for guests and offers a good opportunity to maintain exercise routines while traveling. Although the equipment is praised for being modern, there are mentions of some older gear that could use refurbishing. The gym can become crowded during early mornings on weekdays, which may affect the experience for some guests. Additionally, the gym's access hours are not 24/7, which might be inconvenient for night owls or early risers.
Overall, the gym at Novotel Amsterdam City is a solid choice for fitness enthusiasts seeking a place to work out during their stay, alongside the added perk of sauna access. Despite some critiques, the offerings contribute positively to the hotel's reputation for quality amenities.
Parking at Novotel Amsterdam City offers a mix of convenience and challenges. The hotel boasts a sizeable parking area that can accommodate large vehicles, such as SUVs with bike racks, and offers easy car access. It's particularly advantageous for visitors traveling by car, given its proximity to a motorway exit and accessibility to public transport, making trips to the city center straightforward.
While the facility is ample and well-located, guests frequently note the high fees associated with parking, which can reach up to €30 per night on weekdays. However, weekend rates are significantly reduced to €15, and nearby public parking offers free options on weekends. Some reviewers suggest that considering the hotel's location outside the city center, more concessions could be made to reduce costs for guests.
The convenience of parking directly in front of the hotel is a plus, although at times, the parking system can lead to inefficiencies, such as delays in exiting the lot. Despite its perceived expense, for many travelers, the availability and convenience of parking were decisive factors in choosing this accommodation, especially when compared to other costlier options within the city.
Novotel Amsterdam City shines as a family-friendly destination, making it a great choice for travelers with children. Families with teenagers and younger kids appreciate the hotel's excellent location and cleanliness. It boasts amenities such as a small playroom for toddlers and a toy library, ensuring that children are entertained. The family accommodations are favorable, with options like connecting large bedrooms and child-friendly spaces. The staff are friendly and attentive, often going the extra mile for guests with babies and young children.
However, some guests noted that the rooms can feel tight for a family of three, and there were occasional issues with the suitability of the bedding for babies. Despite this, the hotel provides useful features such as free stays for children, large green spaces nearby, and a convenient transport setting. Breakfast receives high marks, easing the start of the day for families. For those traveling with children, Novotel Amsterdam City is recommended for its accommodating nature and family-focused amenities, ideally for weekend or short stays.
Novotel Amsterdam City offers a convenient location with easy access to Amsterdam's city center thanks to a nearby tram stop, making it a great choice for travelers eager to explore the city. The hotel's modern design and overall cleanliness receive positive feedback, with daily cleaning services ensuring a comfortable stay. The staff, especially at the reception, are noted for their friendliness, adding a welcoming touch to the hotel experience.
However, there are mixed opinions regarding the hotel's four-star rating. Some guests feel that the facilities and services do not entirely align with what one would expect from a four-star establishment, suggesting that the overall experience resembles that of a three-star hotel. Although the hotel is deemed "superb" and offers a standard up to four stars by some, others express that room amenities, such as bathrobes and slippers, and the standard of cleanliness, particularly in the bathrooms, could be improved.
Dining experiences at the hotel restaurant receive a range of reviews, with some guests finding the food quality lacking and noting the high price of the breakfast buffet. Furthermore, there are mentions of limited staff during breakfast times, which may impact service efficiency.
In conclusion, while Novotel Amsterdam City stands out with its strategic location and friendly staff, there is room for improvement in amenities and dining options to fully meet the expectations associated with a four-star rating.
Novotel Amsterdam City offers a plethora of advantages tailored specifically for business travelers. The hotel boasts excellent facilities, making it an ideal choice for both short and extended business trips. Its strategic location provides easy access to public transport, including metro and tram routes from Amsterdam RAI station, and is well-connected for those with engagements in the RAI congress center or the southern areas of the city. For travelers arriving by car, its proximity to the highway ensures a hassle-free arrival and departure.
Despite being set in a business district, which lacks the vibrant shopping experience of central Amsterdam, the setting provides a quiet and clean suburban atmosphere near the serene river Amstel. The hotel features a commendable restaurant, although dining options in the immediate vicinity are limited.
The establishment is equipped with good infrastructure, making it convenient and comfortable, with clean and business-centric procedures that cater well to those on work assignments. The acoustic quality in the conference rooms has been noted positively, and the property supports various business functions and events effectively.
Although not located in the city center, visitors can reach downtown Amsterdam in about 20 minutes via metro, facilitating easy travel to key city areas. The blend of convenience, comfort, and strategic positioning make Novotel Amsterdam City a reliable choice for business travelers seeking a well-connected and functional stay. However, the hotel's room size and price might not appeal to all, and there are noted limitations in lighting and workspace suitability in some rooms. Despite these minor drawbacks, the overall experience for business events and corporate stays is considered superb.
Novotel Amsterdam City receives high marks for its accessibility, making it a suitable choice for travelers who value convenience in transportation. The hotel's location proves to be advantageous, situated near major public transport options such as the Metro, Tram, and Rail systems, with the Amsterdam RAI station facilitating easy access. Guests appreciate the short walking distance, approximately five minutes, to these transit options, which offer connectivity to both the city center and the airport. The hotel's proximity to the highway and train stations adds to the ease of travel for those coming in by car or rail. While mostly praised for its accessibility, some guests with mobility restrictions noted minor inconveniences, suggesting mixed experiences in this regard. Overall, Novotel Amsterdam City stands out as a well-connected hub for exploring Amsterdam effortlessly.
Novotel Amsterdam City is a pet-friendly hotel that warmly welcomes four-legged guests alongside their human companions. A nominal fee of 25 euros applies for bringing a dog, making it an affordable option for travelers with pets. The hotel's staff is notably enthusiastic about their canine guests, often showering them with treats and showing genuine affection, which contributes to a welcoming atmosphere for pet owners. Additionally, the hotel is strategically located across from a large park, offering a convenient and ideal space for walking dogs. Guests with pets can expect courteous and understanding service, even in the unfortunate event of a pet accident, further enhancing the overall experience for dog owners.
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Location
Breakfast
Dinner
The prices at the restaurant are perceived as high, particularly when compared to the quality of the food, leaving some guests feeling that the meals don't quite meet value-for-money expectations. Despite these criticisms, several guests find the overall dining experience at the hotel appealing, especially praising the breakfast offerings. The restaurant might not always hit the mark for all patrons, but when it succeeds, it delivers a satisfying and flavorful experience. Given the limited alternatives in the vicinity, dining at the hotel remains a convenient choice for many guests.
Rooms
While rooms are often described as spacious, some guests find standard accommodations and bathrooms slightly smaller than expected, although they still appreciate the functional layout. Decor is frequently mentioned as nice and modern, contributing to an inviting atmosphere. Families traveling with children find the rooms accommodating, with features like sleeper couches and room for play.
One area with mixed feedback involves minor maintenance issues, such as occasional dust, outdated furnishings, or carpets needing additional attention. Despite these points, the overall atmosphere is described as calm and pleasant, backed by friendly staff, and convenient access to public transportation, making stays at Novotel Amsterdam City satisfying and comfortable on many fronts.
Beds
While the majority of feedback is positive, there are occasional mentions of discomfort, with a few guests finding mattresses hard or suffering from bed springs. Others note a discrepancy in bed size descriptions, with some "queen size" beds being smaller than expected. Despite these minor critiques, the general consensus is that the beds are a strong feature of this hotel, contributing significantly to a pleasant stay. The praise for comfortable bedding is complemented by positive remarks about room amenities, friendly staff, and the hotel's convenient location.
Cleanliness
Guests particularly appreciate the attentive cleaning staff who seem dedicated to maintaining high standards of hygiene throughout the establishment. The hotel's location near convenient transport links is also praised, adding to the satisfaction of those who have stayed there. Families and business travelers alike find the facilities well-suited to their needs, with clean, comfortable accommodations enhancing their visit.
However, a few guests have noted inconsistencies in room cleanliness, with instances of dust, residue, and occasional neglect in bathroom cleaning. Despite these occasional lapses, the overall consensus is that Novotel Amsterdam City maintains good cleanliness standards, contributing positively to the guest experience. These reviews distinctly highlight the importance the hotel places on providing a neat and inviting environment for all visitors.
Staff
Despite the abundance of positive feedback, a few reviews mention less favorable interactions, citing occasional issues with certain staff members who appeared unresponsive or lacking in warmth. Nonetheless, such instances appear to be exceptions rather than the norm. Overall, the professionalism and friendliness of the staff seem to play a significant role in creating a pleasant stay for guests at this well-located hotel, conveniently accessible by public transport.
Wi-Fi
Gym
The gym is free for guests and offers a good opportunity to maintain exercise routines while traveling. Although the equipment is praised for being modern, there are mentions of some older gear that could use refurbishing. The gym can become crowded during early mornings on weekdays, which may affect the experience for some guests. Additionally, the gym's access hours are not 24/7, which might be inconvenient for night owls or early risers.
Overall, the gym at Novotel Amsterdam City is a solid choice for fitness enthusiasts seeking a place to work out during their stay, alongside the added perk of sauna access. Despite some critiques, the offerings contribute positively to the hotel's reputation for quality amenities.
Parking
While the facility is ample and well-located, guests frequently note the high fees associated with parking, which can reach up to €30 per night on weekdays. However, weekend rates are significantly reduced to €15, and nearby public parking offers free options on weekends. Some reviewers suggest that considering the hotel's location outside the city center, more concessions could be made to reduce costs for guests.
The convenience of parking directly in front of the hotel is a plus, although at times, the parking system can lead to inefficiencies, such as delays in exiting the lot. Despite its perceived expense, for many travelers, the availability and convenience of parking were decisive factors in choosing this accommodation, especially when compared to other costlier options within the city.
Family
However, some guests noted that the rooms can feel tight for a family of three, and there were occasional issues with the suitability of the bedding for babies. Despite this, the hotel provides useful features such as free stays for children, large green spaces nearby, and a convenient transport setting. Breakfast receives high marks, easing the start of the day for families. For those traveling with children, Novotel Amsterdam City is recommended for its accommodating nature and family-focused amenities, ideally for weekend or short stays.
4 Star
However, there are mixed opinions regarding the hotel's four-star rating. Some guests feel that the facilities and services do not entirely align with what one would expect from a four-star establishment, suggesting that the overall experience resembles that of a three-star hotel. Although the hotel is deemed "superb" and offers a standard up to four stars by some, others express that room amenities, such as bathrobes and slippers, and the standard of cleanliness, particularly in the bathrooms, could be improved.
Dining experiences at the hotel restaurant receive a range of reviews, with some guests finding the food quality lacking and noting the high price of the breakfast buffet. Furthermore, there are mentions of limited staff during breakfast times, which may impact service efficiency.
In conclusion, while Novotel Amsterdam City stands out with its strategic location and friendly staff, there is room for improvement in amenities and dining options to fully meet the expectations associated with a four-star rating.
Business
Despite being set in a business district, which lacks the vibrant shopping experience of central Amsterdam, the setting provides a quiet and clean suburban atmosphere near the serene river Amstel. The hotel features a commendable restaurant, although dining options in the immediate vicinity are limited.
The establishment is equipped with good infrastructure, making it convenient and comfortable, with clean and business-centric procedures that cater well to those on work assignments. The acoustic quality in the conference rooms has been noted positively, and the property supports various business functions and events effectively.
Although not located in the city center, visitors can reach downtown Amsterdam in about 20 minutes via metro, facilitating easy travel to key city areas. The blend of convenience, comfort, and strategic positioning make Novotel Amsterdam City a reliable choice for business travelers seeking a well-connected and functional stay. However, the hotel's room size and price might not appeal to all, and there are noted limitations in lighting and workspace suitability in some rooms. Despite these minor drawbacks, the overall experience for business events and corporate stays is considered superb.
Accessible
Dog Friendly
No, Novotel Amsterdam City doesn't have any pool.
No, a spa isn't available at Novotel Amsterdam City.
Yes, Novotel Amsterdam City welcomes dogs.
Yes, parking facilities are available at Novotel Amsterdam City.
Yes, Novotel Amsterdam City has a gym.
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