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Summary of reviewsModern Heights stands out as a highly favored accommodation primarily due to its excellent location, modern apartments and overall cleanliness. Positioned in the vibrant Al-Juffair area, the hotel is close to numerous essential services and attractions, including supermarkets, a Starbucks and various restaurants. The convenience of its location, coupled with serene sea views, makes it a compelling option for travelers.
The hotel offers spacious, well-equipped modern apartments, often praised for their clean and thoughtful design. Families, in particular, find the ample space and multiple bathrooms in the suites convenient. The presence of balconies and the overall freshness of the new building add to the positive experience. Though there have been occasional issues with room cleanliness and noise disturbances, these are relatively minor in the broader context of highly favorable reviews.
Cleanliness is a standout feature with guests consistently noting well-organized and beautifully maintained apartments. The new building's fresh aesthetic and the high hygiene standards contribute to a comfortable stay. Some minor criticisms include stained bathtubs and occasional odors, but overall, the hotel's cleanliness garners high praise.
Regarding staff interactions, Modern Heights shows mixed feedback. Many guests appreciate the friendly, cooperative and welcoming demeanor of the staff, especially those at reception and bellboys. However, areas needing improvement are noted, particularly concerning night shift reception staff and the responsiveness of maintenance crews.
Families find Modern Heights particularly accommodating, appreciating the quiet, disturbance-free environment and spacious accommodations. Although not all guests find it entirely suitable for their preferences, the general consensus is that it is a family-friendly option.
Finally, the beds at Modern Heights receive consistent acclaim for their comfort and quality. Guests frequently report excellent experiences with the mattresses and pillows, though the availability of only double beds may not suit some travelers.
In summary, Modern Heights offers a strategically located, clean and well-appointed retreat, particularly appealing to families and travelers seeking modern comforts, though with some areas for potential improvement in staff responsiveness and specific amenities.
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