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Summary of reviewsHotel de l'Isard in Andorra la Vella receives numerous positive reviews across several categories, making it a highly recommended choice for many travelers.
The hotel's prime location in the heart of the city is frequently highlighted for its convenience, providing easy access to shopping centers, dining options and public transportation. Guests often praise the peace and quiet they experience despite its central setting. This ideal positioning allows visitors to immerse themselves in the city's vibrant atmosphere effortlessly.
The breakfast service at Hotel de l'Isard is generally well-received, noted for its variety and hearty offerings. Guests appreciate the buffet format, which caters to various tastes, including gluten-free options. The selection includes fresh orange juice, coffee, cheeses, cold cuts and occasionally hot items like scrambled eggs and bacon. The attentive staff and pleasant dining ambiance further enhance the experience.
Dinner at the hotel's restaurant is another highlight with many guests applauding the quality of food and service. Despite some comments about limited menu options for those on half board, the cuisine is well-regarded for its presentation and taste. The restaurant is praised for its professional service and reasonable prices, making it a favored dining spot for many.
The rooms receive mixed but generally favorable reviews. Guests commend the cleanliness and comfort, particularly of the larger, superior rooms equipped with amenities like mini-fridges and safes. However, some criticisms are noted regarding the size of certain rooms, outdated decor and limited lighting. Insufficient soundproofing and temperature control issues are also occasionally mentioned.
Cleanliness throughout the hotel is a strong point with many reviewers highlighting the spotlessly clean rooms, bathrooms and common areas. The thoroughness of the cleaning staff and the well-maintained establishment contribute significantly to guest satisfaction.
The staff at Hotel de l'Isard is frequently praised for their friendliness, helpfulness and professionalism. Specific individuals like Joseph and João Carlos receive recognition for their exceptional service and the overall warm and welcoming demeanor of the staff enhances the guest experience.
The Wi-Fi service at the hotel garners mixed feedback. While some guests report good, reliable internet access, others experience significant connectivity issues, particularly in the rooms. Improving the Wi-Fi quality appears to be a common suggestion among reviewers.
Parking at the hotel presents some challenges. The on-site parking is limited and difficult to maneuver, leading guests to seek alternative options nearby. Public parking and spaces in a nearby shopping center offer some convenience but can be costly. Planning ahead for parking arrangements is advisable for those traveling by car.
Families find Hotel de l'Isard an accommodating choice with family-friendly rooms and a welcoming atmosphere for children and pets. The hotel's central location allows easy access to attractions, adding to its appeal for family holidays.
For ski enthusiasts, the hotel's location is ideal with easy access to ski lifts and resorts. The nearby commercial area provides convenient access to shops, further enhancing the stay for those combining skiing with shopping.
The hotel's proximity to vibrant nightlife options ensures an enjoyable experience for guests seeking entertainment in the evening. Despite its central location, the hotel maintains a quiet environment, offering a restful retreat after a night out.
Overall, Hotel de l'Isard is highly regarded for its prime location, attentive staff, cleanliness and comfortable accommodations. While there are areas for improvement, such as Wi-Fi connectivity and parking, the positive aspects make it a recommended stay for visitors to Andorra la Vella. Show more
Read review summaries for all categories
Categories
Hotel near Ski Resorts
Situated on Avenida Meritxell, this hotel offers access to ski shuttles. Its location in Andorra la Vella makes it a convenient base for skiing.
Dog Friendly Hotel
This hotel is located in Andorra la Vella and is known to be pet-friendly. It offers a comfortable stay for guests traveling with animals.
Hotel near Nightlife Spots
Found on Avenida Meritxell, Hotel de l'Isard is centrally located, providing convenient access to the vibrant nightlife scene of Andorra la Vella. The hotel's location ensures guests are never far from the best bars and clubs.
Hotel with Parking
Hotel de l'Isard offers private parking facilities at the hotel, and also has agreements with other nearby car parks. This provides guests with multiple options for parking their vehicles.
3-Star Hotel
Centrally located, this hotel offers mountain views and free Wi-Fi. It features spacious rooms with a TV, minibar, and central heating. The hotel has a bar/lounge and a coffee shop/cafe and is located within a 5-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre.
Family Friendly Hotel
Business Hotel
Room Types
Standard Double or Twin RoomThis bright, spacious room feature a TV, minibar and central heating. It has a private bathroom with a hairdryer.
Family RoomThis bright, spacious room feature a TV, minibar and central heating. It has a private bathroom with a hairdryer.
Triple RoomThis bright, spacious room feature a TV, minibar and central heating. It has a private bathroom with a hairdryer.
Interior Double RoomThis interior facing twin/double room features a minibar, air conditioning and soundproofing.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a bath. The air-conditioned double room provides a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as city views.
Premium RoomThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath. The double room offers a minibar, a wardrobe, a sofa, parquet floors and a flat-screen TV. The unit has 3 beds.
Premium Family RoomThe family room offers air conditioning and soundproof walls, as well as a private bathroom featuring a bath. The family room features a minibar, a wardrobe, a sofa, parquet floors and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
Hotel de l'Isard boasts a superb location in the heart of Andorra la Vella, making it an ideal base for exploring the city. Guests consistently praise its central positioning, noting its proximity to main attractions, shopping centers and dining options. Situated on the main commercial street, the hotel offers easy access to shops and restaurants with many guests highlighting the convenience of having these amenities right on their doorstep. The hotel's convenient location also allows for quick access to public transportation with the bus station only a short walk away.
In addition to the prime location, reviewers frequently commend the friendly and helpful staff, further enhancing the overall experience. Visitors appreciate the peace and quiet despite the bustling central setting and the establishment's cleanliness and comfortable rooms receive positive remarks. This central positioning allows easy exploration on foot, making it a perfect spot for those who wish to immerse themselves in the city's vibrant atmosphere. Overall, the combination of a prime location, excellent service and comfortable accommodations makes Hotel de l'Isard a highly recommended stay for anyone visiting Andorra la Vella.
Breakfast
Hotel de l'Isard has garnered generally favorable remarks regarding its breakfast offerings from its guests. The breakfast is frequently described as delicious, hearty and very complete with many visitors appreciating its varied and abundant nature. Guests highlighted the buffet format as a major advantage, offering a wide selection of items suitable for different tastes, including gluten-free options. The fare often includes delights like fresh orange juice, coffee, various cheeses, cold cuts and occasionally scrambled eggs and bacon, although the latter has received some comments about temperature consistency.
Many guests felt the breakfast provided excellent value for money, particularly when pre-booked with some considering it the best they've had in Andorra. Positive accolades also mentioned the attentive staff and the pleasant dining ambiance. The impressive variety often mentioned hints at the diverse culinary options available, ensuring there’s something for everyone, including fresh fruit and baked goods.
However, a few reviewers pointed out areas for improvement. Some commented on the lack of variety and the freshness of certain items, occasionally noting that some of the food was cold or lacked options like fresh bread daily or the ability to toast bread. A small number found the breakfast cost to be on the higher side relative to its offerings.
Overall, Hotel de l'Isard's breakfast experience is characterized by its wide selection, quality ingredients and hearty servings, making it a satisfying start to the day for most guests, despite minor critiques from some quarters.
Dinner
The dining experience at Hotel de l'Isard offers guests a delightful range of options, from à la carte to a daily menu with multiple reviews highlighting the exceptional quality of food and service. The restaurant is frequently praised for its exquisite and tasty dinners with many diners enjoying the professionally selected wines and attentive service. Guests often mention that the dinner, while occasionally requiring a reservation, is worth the effort due to its high quality and delicious taste.
Though some find the menu options a bit limited and repetitive, particularly for those on half board, the overall feedback leans positive. The restaurant's cuisine is described as very good with dishes that are well presented and flavorful, suitable even for those with dietary restrictions and allergies.
Despite occasional hiccups such as a lack of lighter options and some reports of greasy meals, the staff's professionalism and the quality of food generally leave a good impression. Patrons often remark on the reasonable prices for the high standard of cuisine and the excellent treatment by the staff.
In summary, Hotel de l'Isard's restaurant largely succeeds in providing a satisfying dining experience, making it a notable highlight of the stay for many guests.
Rooms
Hotel de l'Isard receives a mix of commendations and critiques regarding its rooms, but the overarching sentiment points towards cleanliness and comfort. Many guests appreciate the spaciousness and cleanliness of the rooms, often describing them as very clean, comfortable and well-equipped. The larger and superior rooms are particularly praised for their size and comfort, sporting amenities like mini-fridges and safes, making for a very comfortable stay. Comfy beds and pillows frequently enhance guests' rest experiences and some rooms even treat guests to stunning mountain views.
However, not all room experiences are perfect. Numerous reviews highlight that some rooms are quite small with outdated decor and limited lighting. There are also occasional mentions of insufficient soundproofing, leading to noise disturbances. Some of the bathing facilities get critique for being too tight, difficult to clean properly or simply outdated.
Temperature control seems to be another recurring issue with some guests complaining of rooms being too hot or too cold. On rare occasions, rooms facing the interior courtyard do not offer the most attractive views and may also expose guests to minor mechanical noises. Despite these downsides, most comments reflect that the rooms’ cleanliness, comfort and central location significantly enrich the overall hotel experience, making it a reliable and well-situated choice for travelers.
Beds
Nestled in a charming location, Hotel de l'Isard has garnered plenty of praise from guests for its exceptionally comfortable beds. Reviewers consistently highlight the spaciousness and coziness of the beds with many describing them as very large, whether they are double or king-sized. Phrases such as "most comfortable bed," "super comfy," and "super big and comfortable" are widespread, emphasizing the quality and support offered by the hotel’s bedding.
Guests also appreciate the clean and well-maintained condition of the beds, which contribute to a restful night’s sleep. The bedding, including pillows and mattresses, is often noted to be clean, adaptable and of very high quality. Despite a few instances of discomfort noted by some reviewers, the overwhelming majority find the beds at Hotel de l'Isard to be a highlight of their stay.
In summary, the beds at Hotel de l'Isard are generally perceived as inviting and comfortable, making it an ideal choice for travelers prioritizing a good night’s sleep in their accommodation.
Cleanliness
Hotel de l'Isard maintains an impressive level of cleanliness with many reviewers highlighting the spotlessly clean rooms, bathrooms and common areas. Guests frequently describe the hotel as consistently very clean with some even noting that the establishment is impeccably maintained. The cleaning services receive high praise for their thoroughness with clean beds, towels and rooms being a common theme across reviews.
The cleanliness of the dining area also stands out, complementing the overall hygiene maintained throughout the hotel. Some guests, however, did mention occasional lapses, such as hair found on beds and floors not being fully cleaned, but these seem to be exceptions rather than the norm. While one review pointed out that the room cleaning might feel light for a 3-star hotel, the general consensus remains that the hotel is both clean and comfortable.
Overall, Hotel de l'Isard is recognized for its high standards of cleanliness, making it a reliable choice for visitors prioritizing hygiene in their accommodations.
Staff
The reviews for the staff at Hotel de l'Isard are overwhelmingly positive, indicating a consistently high level of courteousness and professionalism. Numerous guests praised the staff for being very friendly, helpful and attentive. Specific mention was made of individuals like Joseph and João Carlos at the reception for their exceptional friendliness and willingness to assist guests. Many reviews highlighted the warm welcome and efficient service provided by the reception and dining room staff. Guests appreciated the staff's knowledge and readiness to offer recommendations, making their stay more enjoyable. The hotel's personnel were often described as cheerful, professional and attentive to guests' needs, contributing significantly to a pleasant and accommodating atmosphere. Despite some isolated instances of unwelcoming behavior, the general consensus is that the staff's friendliness and helpfulness greatly enhance the overall guest experience at Hotel de l'Isard.
Wi-Fi
The reviews of the Wi-Fi at Hotel de l'Isard present a mixed bag of experiences. On the positive side, some guests highlighted the good Wi-Fi, describing it as stable, efficient and even ultra-fast. A few mentioned reliable internet in every room and strong, stable signals with complimentary access enhancing their stay.
However, these positive remarks are overshadowed by numerous complaints about connectivity issues. Many guests experienced poor or abysmal Wi-Fi quality, unstable coverage and weak signals, particularly in the rooms. Reports of Wi-Fi not reaching rooms at all and connections being very weak or failing frequently were common. Some reviewers felt that the Wi-Fi service was subpar or in need of significant improvement for a seamless online experience.
Overall, while there are some favorable comments, the predominant feedback indicates that Hotel de l'Isard needs to address Wi-Fi connectivity issues to meet guest expectations fully.
Parking
Hotel de l'Isard offers its guests a mix of both convenience and challenges when it comes to parking. The hotel features on-site parking, though it is notably small and often difficult to maneuver, posing challenges even for compact cars. Parking spaces are limited and cannot be reserved in advance, leading many visitors to seek alternative parking options nearby.
There is nearby public parking and spaces in a shopping center just across the street, which provide some relief, but these too can be expensive and involve dragging luggage for a short distance. Parking charges at the hotel and nearby facilities are often considered high, adding to the overall expense of a stay.
Despite the drawbacks, the hotel's location is ideal for those who do not mind parking in the vicinity. Additionally, the hotel sometimes offers reduced parking fees and daily passes to mitigate the inconvenience. However, guests are advised to arrive early or be prepared for the possibility of having to park in public garages or nearby lots due to the limited availability of on-site parking.
Overall, while the hotel itself provides a comfortable and conveniently located stay, those traveling by car should plan ahead for parking arrangements and possible additional costs.
Family
Hotel de l'Isard is a family-centric destination ideal for those traveling with children. The hotel provides various family-friendly accommodations, including spacious rooms and suites designed with families in mind. Although some family rooms under the roof are noted for being somewhat small and dark, many guests appreciate the comfortable beds and mezzanine options, perfect for kids.
The hotel's ambiance is very welcoming to children and pets alike, offering a friendly atmosphere where young guests feel right at home. Staff at Hotel de l'Isard receive high praise for their friendliness and helpfulness, contributing to a very pleasant and enjoyable family stay.
Its central location makes it an excellent choice for a family holiday with easy access to nearby attractions. Parents and their children can enjoy both good food and a welcoming environment in the hotel's restaurant, where pets are also allowed.
Overall, Hotel de l'Isard is highly regarded for its family-oriented services, making it a great option for families looking to spend quality time together in a comfortable and congenial setting.
Ski
Nestled in the heart of the town and conveniently located on the main shopping street, Hotel de l'Isard is an ideal choice for skiing enthusiasts. Its prime location ensures guests are just steps away from ski lifts and have easy access to various ski resorts, all reachable within 30 minutes by bus. The proximity to the mountains makes it perfect for those planning a skiing trip with convenient ski-in/ski-out options and ski equipment available right at your fingertips. Additionally, the hotel's setting in the middle of a vibrant commercial area provides easy access to shops and a nearby convenience shop, ensuring visitors can enjoy both skiing and shopping effortlessly. Its family-friendly environment further enhances the appeal, making it a great stay for skiers and snow lovers alike.
Nightlife
Nestled in a prime downtown location, 'Hotel de l'Isard' offers a perfect blend of tranquility and vibrant nightlife. Guests appreciate the hotel's proximity to popular nightspots, bars and clubs which ensures an easy and enjoyable nightlife experience. Numerous restaurants and shops flank the hotel, making it a convenient spot for dining and shopping excursions.
The vicinity is known for its buzzing nightlife scene, offering numerous fun activities and vibrant hangouts within walking distance. Central and close to many entertainment venues, the area around the hotel is ideal for night outs with music clubs and pubs providing lively entertainment options.
Despite being in the heart of a lively district, the hotel remains a good, quiet place to stay, ensuring a restful night after an evening of exploration. The lounge in the hotel is also highlighted as a pleasant spot to unwind with a drink. With so many nightlife choices just around the corner, 'Hotel de l'Isard' is well-suited for guests seeking both excitement and comfort.
3 Star
Hotel de l'Isard generally meets expectations for a three-star establishment, offering good value for money and a convenient location. Guests frequently noted the hotel lives up to its rating, describing it as functional and correct for its category. The price-quality ratio is consistently praised with many describing it as excellent, very good or decent.
The breakfast receives high acclaim, often described as spectacular and above the standard of typical three-star hotels. The hotel is seen as a great option for those seeking standard three-star amenities and good value dining.
However, while many guests found the room cleaning service adequate, some felt it was light for a three-star hotel. Overall, Hotel de l'Isard presents a reasonable quality-price ratio, making it a suitable choice for budget-conscious travelers seeking reliable three-star accommodation.
Business
Hotel de l'Isard caters well to business travelers, offering facilities and services designed to meet their needs. The hotel provides excellent Wi-Fi, which is essential due to Andorra's lack of agreements with European operators, ensuring that guests remain connected. Guests have praised the hotel for being very clean and offering comfortable rooms, creating a conducive environment for work and relaxation.
The hotel features a business center and meeting rooms, further supporting its suitability for business stays. The staff are noted to be friendly, professional and business-oriented, which enhances the overall experience. Being centrally located, the hotel makes it convenient to navigate the city, adding to its appeal for business travelers.
Despite some mentions of the breakfast coffee not being up to par, the full breakfast, quality restaurant and overall location contribute positively to the guest experience. With free Wi-Fi included and the assurance of a clean and welcoming atmosphere, Hotel de l'Isard stands out as an ideal choice for business trips.
Dog Friendly
Hotel de l'Isard is praised for its exceptional pet-friendly services, making it an ideal choice for travelers with pets. The hotel allows small and large dogs, accommodating their presence throughout the premises, including the rooms, the breakfast area and the restaurant. Guests appreciate the hotel's policy of allowing dogs to stay alone in the room without any issues, which provides flexibility and peace of mind.
The hotel boasts a comfortable and safe environment for pets, treating them phenomenally and ensuring a dog-friendly atmosphere. This accommodating approach extends to the entire hotel with no trouble at all for pet owners wishing to bring their furry friends. A standout feature is the ability to have breakfast with pets, minimizing disruption to other guests.
While the hotel has been commended for accepting dogs and offering a welcoming vibe, some guests noted a lack of specific pet amenities such as feeders or pet beds, which are common in other pet-friendly accommodations. Additionally, a pet fee is required for bringing dogs, which some found excessive.
Overall, Hotel de l'Isard provides a warm and inviting setting for pets and their owners, fostering a positive and inclusive experience despite minor areas for improvement.
No, Hotel de l'Isard doesn't have any pool.
No, a spa isn't available at Hotel de l'Isard.
Yes, Hotel de l'Isard welcomes dogs.
Yes, parking facilities are available at Hotel de l'Isard.