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Summary of reviewsMercure Angers Centre Gare is consistently praised for its prime location in the heart of Angers, making it a top choice for both leisure and business travelers. Guests appreciate the hotel's proximity to the city center, transport links, and attractions like the Chateau D'Angers, all within walking distance. Despite its central position, the accommodations remain peaceful, enhanced by the accessibility of public transport and secure parking options.
The hotel's breakfast receives mixed reviews, though many guests commend its hearty and varied offerings, including the highlight of freshly squeezed orange juice. The breakfast is considered generous, although some visitors feel it lacks the variety expected of a four-star establishment, with occasional shortages during busy times and high pricing being noted.
Rooms at the hotel are generally described as comfortable and clean, with soundproofing that ensures a restful stay. Guests enjoy spacious accommodations with comfortable beds, although some note the décor can appear dated and certain amenities might be lacking. The cleanliness of the rooms and bedding is frequently praised, adding to a pleasant stay experience.
A key aspect that enhances the stay at Mercure Angers Centre Gare is the staff, often highlighted for their friendliness, professionalism, and attentiveness. Guests appreciate the warm and welcoming nature of the team, contributing significantly to the overall positive experience. The hotel's staff is frequently regarded as one of its strongest assets, consistently providing excellent customer service.
The comfort of the beds receives particular mention, with guests frequently commenting on the quality of the bedding and pillows. While a few reviews mention minor issues with bed firmness, the majority of feedback emphasizes the superior comfort provided, making it an ideal choice for a restful night's sleep, especially for families needing connecting rooms.
Overall, Mercure Angers Centre Gare offers a comfortable and welcoming environment, characterized by excellent staff service, a convenient location, and high standards of cleanliness, despite minor areas for improvement. Show more
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Dog Friendly Hotel
Mercure Angers Centre Gare offers pet-friendly rooms. It also provides city views, laundry facilities, and bicycle rental. This hotel is located near the city center.
Hotel near Nightlife Spots
Located near Boulevard Foch and the train station, this hotel is centrally positioned in Angers. It offers good access to nearby bars and restaurants, particularly those catering to travelers and city center visitors.
Business Hotel
This 4-star hotel offers modern, comfortable rooms. It is easily accessible from the TGV station and located opposite the tram stop. There is also a lounge bar suitable for informal business meetings.
Accessible Hotel
This hotel is wheelchair accessible and has 3 rooms specifically for people with reduced mobility. It is located in the heart of the city and easily accessible from the TGV station.
4-Star Hotel
This hotel is located in the heart of Angers, near the Château, and provides modern, comfortable rooms. It offers a central location close to tourist attractions and easy access from the TGV station.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Room Types
Standard Double RoomFree Wi-Fi access and a flat-screen TV with satellite channels are included in the rooms. They also provide air conditioning, a welcome tray and a free bottle of water, while the bathroom includes a bath or shower and a hairdryer.
Standard Room 2 Singles BedsFree Wi-Fi access and a flat-screen TV with satellite channels are included in the rooms. They also provide air conditioning, a welcome tray and a free bottle of water, while the bathroom includes a bath or shower and a hairdryer.
Privilege Room with Double Bed - Non SmokingFeaturing a memory-foam bed, this air-conditioned room provides free Wi-Fi access, a 42-inch LED TV with satellite channels and a minibar with free soft drinks. Extras include a Nespresso coffee machine, a smartphone dock and a welcome tray.
Bathrobes, slippers and free toiletries are included in the bathroom.
Family Suite - Two Connecting RoomsFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Mercure Angers Centre Gare enjoys an enviable position in the heart of Angers, making it an ideal choice for both leisure and business travelers. Visitors consistently praise its excellent location, which is close to the city center, transport links, and key attractions like the Chateau D'Angers and various museums. The hotel offers the convenience of walking access to the main tourist spots, shopping streets, and the train station, with some reviewers noting it's just a ten-minute walk from the latter. Despite being centrally located, guests report that the accommodations are tranquil and free from outside noise, ensuring a peaceful stay.
The proximity to public transport, including a tram stop right outside, further enhances its accessibility. Guests appreciate the secure parking options nearby and find the hotel's reasonable pricing for its prime location appealing. In addition to the advantageous location, visitors commend the friendly and professional staff, highlighting the welcoming atmosphere and ease of check-in. The hotel is well-suited for those looking to explore Angers on foot, while offering a comfortable and spacious environment for relaxation. It serves as a perfect base for a business trip or sightseeing adventure, with added perks like access to a good value restaurant within the premises.
Breakfast
Mercure Angers Centre Gare offers a breakfast experience that often garners positive remarks from its guests. Many visitors have praised the breakfast for being good, hearty, and varied, noting the availability of freshly squeezed orange juice as a delightful bonus. The breakfast is described as generous and of good quality, with some guests highlighting the plentiful portions which are rare in French hotels. Others have noted the pleasant nature of the experience.
Despite these positive aspects, there are several critiques. A number of guests feel that the breakfast does not meet the four-star standards, citing a lack of variety and quality at times, and the absence of certain items like yogurts and a toaster. Some reviews mention that when the hotel is busy, there can be shortages in essentials like bread, plates, and seating. The breakfast pricing has also been mentioned as high, with some guests feeling it isn't worth the cost. There are also consistent comments about the breakfast staff not meeting Mercure's usual service standards, with some guests experiencing unfriendly service.
Overall, while the breakfast at Mercure Angers Centre Gare has many admirers for its quality and plenitude, it seems there are areas for improvement, especially in terms of variety, service, and value for money.
Rooms
Mercure Angers Centre Gare offers a variety of room experiences, generally noted for comfort and cleanliness, with well-insulated windows that ensure a restful stay free from outside noise. The hotel's ideal location makes it an attractive choice for travelers, while the spacious rooms, some featuring large TVs and comfortable beds, cater well to families with options for interconnecting rooms. Guests appreciate the impeccable conditions and the excellent bedding provided, enhancing the overall comfort.
However, the hotel does show signs of aging, with some rooms appearing dated and worn in decoration. The size of the rooms can be a concern for some guests, particularly those with accessibility needs or expecting four-star amenities, as feedback mentions some rooms are small or lack amenities such as a refrigerator or safe. The bathrooms are generally clean, though in a few instances, they could benefit from additional features like towel hooks. Despite these minor drawbacks, the hotel's staff receives high praise for their friendliness and professionalism, further enhancing the appeal of a stay at this location.
Beds
Guests at Mercure Angers Centre Gare frequently highlight the comfort of the hotel's bedding in their reviews. Many find the beds to be particularly comfortable, with several noting the quality of the bedding and pillows. The hotel receives praise for offering some of the most comfortable king-size beds that guests have experienced. While one review mentions a hard bed and another points out a rather small bed, the majority of feedback is positive, emphasizing excellent bedding overall. The hotel also caters well to families, providing connecting rooms that are a rarity and appreciated for facilitating a restful night's sleep.
Cleanliness
At Mercure Angers Centre Gare, guests frequently praise the hotel's outstanding level of cleanliness. The establishment consistently receives high marks for its immaculate rooms and well-appointed interiors, contributing to a comfortable and pleasant stay. The hotel’s bedding and bathrooms are particularly highlighted for their cleanliness, offering a pristine environment that ensures restful nights and refreshing mornings. The attentive staff complements the hotel’s cleanliness, providing a welcoming atmosphere that guests appreciate. Despite a minor comment regarding creaky doors, the overall consensus remains overwhelmingly positive about the hotel’s well-maintained facilities. Whether enjoying a quiet room or a delicious breakfast, visitors can expect impeccable standards in hygiene and comfort, further enhanced by the recent renovations.
Staff
The staff at Mercure Angers Centre Gare receive high praise from guests, particularly noted for their friendliness, attentiveness, and professionalism. Visitors consistently mention the warm and welcoming nature of the team, highlighting their readiness to assist with any needs, whether it's resolving issues or providing information about the surrounding area. This is complemented by their availability and eagerness to ensure a pleasant experience for guests. The reception is frequently characterized as enthusiastic and accommodating, and many guests emphasize the courteous and discreet service throughout their stay. It is clear that the hotel's staff contribute significantly to the overall positive experience, with several guests considering the customer service some of the best they have encountered. The combination of helpfulness, warmth, and proficiency in the staff members creates an inviting and comfortable atmosphere for everyone who visits.
No, Mercure Angers Centre Gare doesn't have any pool.
No, a spa isn't available at Mercure Angers Centre Gare.
Yes, Mercure Angers Centre Gare welcomes dogs.
No, parking facilities aren't available at Mercure Angers Centre Gare.
No, Mercure Angers Centre Gare doesn't have a gym.