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Palacio Santa Catarina Hotel

Angra do Heroismo , 50 Rua Do Capitão João De ávila (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPalacio Santa Catarina Hotel, nestled in a beautifully restored historic building in a serene area of Angra do Heroísmo, receives widespread acclaim for its exceptional offerings. The location combines tranquility with convenient access to cultural attractions, such as Monte Brasil and the vibrant city center. Guests consistently praise the hotel's peaceful atmosphere, enhanced by breathtaking views and a picturesque setting.

The hotel's breakfast selections have become a highlight, featuring fresh local products, handmade cakes, and dishes prepared to order. Although there is occasional feedback desiring more variety, the quality and taste are frequently commended, setting a positive tone for the day.

Rooms are celebrated for their spaciousness, comfort, and immaculate cleanliness, featuring luxurious beds, essential amenities, and tasteful decor. Reviews often note the comforting atmosphere, with some rooms offering beautiful sea views and comfortable seating areas. The hotel's commitment to cleanliness is a standout feature, with guests appreciating the pristine and elegant environment throughout the property.

The staff at Palacio Santa Catarina Hotel are a defining asset, known for their friendliness and attentiveness. Team members are particularly noted for their willingness to assist with various requests, including dining reservations and travel arrangements, contributing significantly to the overall hospitable environment.

The cozy pool area, though small, is another charming feature. Its serene ambiance and breathtaking views make it a popular spot for relaxation, and the ample, secure parking facilities further enhance the convenience for guests traveling by car.

While the hotel balances between four-star and five-star experiences, with amenities such as a spa, sauna, and indoor pool, some service aspects could see improvement. Nonetheless, the hotel's luxurious environment, exceptional staff service, and comfortable accommodations provide a compelling choice for those seeking a tranquil and enriching stay in the Azores.
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Hotel with Swimming Pool

Palacio Santa Catarina Hotel offers an outdoor swimming pool, free private parking, a garden, and a shared lounge. Its amenities and serene environment make it a great option for those seeking a relaxing getaway.

Outdoor Pool

Hotel with Parking

The hotel is a short walk from the city center and offers parking facilities. This provides guests with the convenience of exploring the city on foot while having a secure place to park their vehicle.

Small Hotel

The hotel is located in a palace, providing a unique and charming atmosphere. The building's architecture and history add to its appeal. It opened recently, suggesting modern amenities within a historic setting.

4-Star Hotel

This hotel offers a unique blend of modern amenities within a historical building. It features an outdoor swimming pool, exceptional service, and a top-notch breakfast, ensuring a comfortable and memorable stay. The combination of modern and historical elements provides a unique experience.

Hotel with Outdoor Pool

The hotel features an outdoor swimming pool with a view, set within a lush garden. The pool area faces the sea and the protected landscape of Monte Brasil, providing a scenic and tranquil setting.

Hotel Taking Steps Towards Sustainability

Business Hotel

Accessible Hotel

Room Types

Single Room Featuring free toiletries and bathrobes, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit has 1 bed.

Single Room with Sea View Providing free toiletries and bathrobes, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as sea views. The unit offers 1 bed.

Standard Double or Twin Room with Sea View Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as sea views. The unit has 1 bed.

Superior Double or Twin Room with Sea View Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as sea views. The unit offers 1 bed.

Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit offers 1 bed.

Superior Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit offers 1 bed.

About Palacio Santa Catarina Hotel

License: 11293

Guest Reviews

Location

Palacio Santa Catarina Hotel boasts a location that harmoniously blends serenity with accessibility, serving as a tranquil retreat slightly removed from the bustling heart of Angra do Heroísmo. Visitors can relish the quietude while enjoying beautiful views of Monte Brasil and the ocean from this splendid vantage point, making it an ideal spot for those seeking both relaxation and proximity to cultural attractions. The hotel's position offers delightful walking opportunities, with the city center reachable within a 15 to 20-minute stroll, or just a few minutes by car. This beautifully restored historic building stands near the city's entrance, providing convenient access to local amenities and sights.

Guests have consistently praised the hotel's serene environment and pleasant atmosphere, complemented by exceptional cleanliness and attentive staff. The picturesque setting not only offers peace of mind but also supports a rich historical experience, enhanced by features like a private chapel. The inviting location, combined with the tasteful new design and modern comforts, enables visitors to immerse themselves in the local charm and heritage, making it an appealing choice for those exploring the Azores.

Breakfast

Palacio Santa Catarina Hotel has garnered praise for its breakfast offerings, with guests frequently highlighting the quality and taste of the food. The breakfast predominantly features local and natural products, with freshly made dishes and delicious options like handmade cakes and fresh fruit. Guests appreciate the inclusion of freshly squeezed orange juice and the ability to order warm dishes on demand, contributing to a satisfying start to the day. Despite these positives, some reviewers noted a desire for more variety in the breakfast options, particularly for those staying multiple nights. Occasionally, the buffet can feel limited, especially given the four-star status of the hotel. Nonetheless, the breakfast is characterized by its high quality and the friendly service provided by the staff. Overall, while there is room for improvement in variety, the delightful and well-prepared offerings make breakfast at Palacio Santa Catarina Hotel a noteworthy experience.

Rooms

The Palacio Santa Catarina Hotel receives high praise for its rooms, largely recognized for their comfort and cleanliness. Guests frequently comment on the spaciousness, with large rooms often featuring super comfortable beds, ample storage options, safes, and refrigerators. The rooms are noted for their tasteful decor and the presence of all essential amenities, offering a cozy atmosphere that caters well to travelers' needs. Many room descriptions highlight the convenience of having additional amenities, such as a comfortable seating area and a sea view. Cleanliness and order are consistently mentioned, with spaces described as immaculate and organized.

While the overarching sentiment is positive, a few reviews indicate variations in room size and the absence of blackout curtains. Some rooms are described as smaller, although they still accommodate all necessary amenities. The hotel also features a small pool, which, while appreciated for a quick swim, might not accommodate all guests due to its size. Overall, the combination of spacious, well-equipped rooms and the quality of the breakfasts contributes to a satisfying stay, with guests appreciating both the comfort and hospitality offered by the hotel.

Beds

Palacio Santa Catarina Hotel presents an exceptional experience when it comes to bed comfort and room quality. Guests frequently praise the hotel's beds for their generous size and impressive comfort, creating an inviting and restful atmosphere. The bedding is described as perfect, enhancing the overall sense of luxury within the rooms. In addition to comfort, the facilities are highlighted for their high quality and splendid decor, contributing to an overall delightful stay. Rooms are regarded as impeccably clean, with some offering scenic views of Monte Brasil. Although there are occasional mentions of less comfortable beds and discrepancies in room photos, the prevailing sentiment remains positive. The staff at the hotel further elevate the experience with their friendliness and excellent breakfast service, ensuring a hospitable and welcoming environment.

Cleanliness

Nestled in a beautifully renovated former palace, the Palacio Santa Catarina Hotel stands out for its unparalleled cleanliness and elegant surroundings. Guests consistently praise the immaculate and luxurious environment, noting the meticulously maintained facilities that blend historic charm with modern sophistication. The rooms and common areas, including the pool's incredible toilet facilities, are described as being impeccably clean and super tidy, reflecting a commitment to hygiene at the highest level.

Accommodations provide a blend of comfort and cleanliness, with guests highlighting the freshly renovated spaces as a key feature. The friendly staff further enhance the welcoming atmosphere, consistently offering assistance with a smile. The attention to detail, from the cleanliness of the rooms to the sophisticated decor, is prevalent throughout the property, creating a tranquil setting that guests highly recommend. In summary, the Palacio Santa Catarina Hotel offers a clean and serene experience, making it a preferred choice for travelers seeking both luxury and comfort.

Staff

The guest reviews for Palacio Santa Catarina Hotel consistently emphasize the exceptional friendliness and attentiveness of the staff. Visitors describe the team as extremely helpful, polite, and always ready to accommodate requests, even when workloads are demanding. The staff members, particularly Sandro and Luana, are noted for their kindness and exceptional service that enhances the overall experience. In particular, the reception team stands out for their willingness to assist with restaurant reservations and transportation arrangements, ensuring guests feel supported both inside and outside the hotel. While the hotel boasts excellent cleanliness, a prime location, and quality breakfast offerings, it is the staff's hospitality, availability, and friendliness that truly make the place special. Despite occasional understaffing, guests highlight the unwavering dedication and efficiency of the team, recommending the hotel to others. Overall, the staff's commitment to providing an impeccable experience is a defining factor that has many returning to enjoy the superb service at Palacio Santa Catarina Hotel.

Pool

Nestled in the serene surroundings of Monte Brasil, Palacio Santa Catarina Hotel offers guests a tranquil escape with its charming and picturesque pool area. This beautifully maintained pool is not expansive but perfect for relaxation, boasting breathtaking views of the sea and Monte Brasil. The ambiance of the pool area contributes to the overall tranquility, providing a delightful spot to unwind and perhaps enjoy a swim after dark.

The hotel’s location enhances the experience, offering guests both comfort and convenience, with amenities such as a generously spacious parking area easily accessible. The recent renovations have ensured that everything is pristine and pleasant, from the pool to the rest of the structure.

The pool's warmth and sun loungers make it ideal for soaking up the sun and unwinding. Although on the smaller side, and at times crowded, it remains a popular feature among guests for its relaxing qualities and scenic views. Whether one seeks a leisurely swim or a peaceful spot to relax, the pool at Palacio Santa Catarina is a delightful asset to the hotel, surely enhancing the overall experience of tranquility within this renovated gem.

Parking

Palacio Santa Catarina Hotel offers superb parking facilities to its guests, making it an ideal choice for those traveling by car. The hotel boasts a large, secure parking lot that is both clean and easily accessible, ensuring that visitors can always find a spot without hassle. The convenience of parking right in front of the hotel entrance adds to the ease of access, further enhancing the guest experience. Furthermore, the availability of free private parking on the premises is an attractive feature that sets the hotel apart, allowing guests to park their vehicles safely and at no extra cost. Overall, the ample parking space provided contributes to a seamless and stress-free stay at this welcoming hotel.

4 Star

Palacio Santa Catarina Hotel garners a reputation that comfortably straddles the line between a four-star and a five-star experience, largely owing to its extensive wellness offerings like the spa, sauna, and indoor pool. These facilities, more typically associated with five-star establishments, provide guests with ample opportunities for relaxation and rejuvenation. Many find the hotel to be among the finest in its category, highlighting its impressive amenities. Despite these luxuries, certain areas of service and guest experience fall short of expectations. The breakfast offerings have received consistent criticism for their limited options, which seem inadequate given the hotel's rating. Some guests feel that details surrounding hospitality, such as replenishing toiletries and providing travel information, could benefit from refinement. While the overall quality is commendable, especially with regard to amenities, enhancement of service elements could further elevate the overall experience to fully meet four-star standards.

Yes, Palacio Santa Catarina Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Palacio Santa Catarina Hotel.

No, Palacio Santa Catarina Hotel doesn't allow dogs.

Yes, parking facilities are available at Palacio Santa Catarina Hotel.

No, Palacio Santa Catarina Hotel doesn't have a gym.

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