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Summary of reviewsPhranang Place- SHA Extra enjoys a prime location in Ao Nang, close to shops, restaurants, cafes and the beach. It offers excellent value for money with an included breakfast and spacious rooms that often provide scenic mountain views. Despite being situated on a somewhat noisy main street, the convenience and proximity to Ao Nang Beach and transportation to Railay Beach make it an attractive option for travelers seeking to explore the area.
The hotel's breakfast receives mixed reviews. While some visitors appreciate the friendly staff and scenic breakfast area, others find the offerings monotonous and lacking in variety. Regular items include toast, scrambled eggs or omelets, sausages, ham, fruit and instant coffee, which some guests felt were repetitive and insufficient in portions. Suggestions for improvement are focused on variety and quality enhancement.
Guest experiences with the rooms are also varied. Many appreciate the spaciousness and comfort, especially noting the presence of king-size beds and balconies with mountain views. However, inconsistencies in cleanliness and maintenance are notable with reports of dirty bathrooms, dusty floors and outdated facilities. Some rooms did not match the online photos, leading to disappointment.
Cleanliness issues are a recurring theme with many guests citing dirty bathrooms, stained bedding and musty odors. Instances of insects further exacerbate the hotel's hygiene problems. Despite some reviews noting clean rooms and well-maintained facilities, these seem to be exceptions rather than the rule.
On a positive note, the exceptional friendliness and helpfulness of the staff stand out. Guests frequently commend the team for their hospitality, efficient service and willingness to assist with various requests. However, occasional instances of language barriers and unhelpful interactions are mentioned.
Wi-Fi service at the hotel is generally unreliable, particularly in the rooms with better connectivity only in the lobby. Guests often face issues with weak signals and frequent login disruptions.
The hotel's proximity to Ao Nang Beach is a significant advantage, providing easy access within a short walk. This convenience, along with a clean pool and attentive staff, compensates for some of the facility's shortcomings.
Overall, Phranang Place- SHA Extra offers a comfortable stay with friendly service and a strategic location, making it a viable choice for budget-conscious travelers. However, potential guests should be aware of the cleanliness and maintenance issues that could impact their experience. Show more
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Categories
Hotel near The Beach
Located on Ao Nang Beach, this hotel provides guests with convenient beach access. Its beachfront location allows for stunning views and easy enjoyment of Ao Nang's shoreline.
Hotel near Nightlife Spots
The inn has a happening little beach bar. It's near the best dining, drinking, and shopping in Ao Nang, and while its entrance is on the main road, most of the property fronts the pedestrian thoroughfare along the beach.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
3-Star Hotel
Room Types
Superior Double RoomFeatures mountain views, select rooms have a private balcony.
Superior Twin RoomFeatures private balcony with city views.
Superior Family RoomSpacious room features a private balcony and shower cubicle sliding doors.
Superior Family RoomRoom features mountain views.
Deluxe Double RoomThis double room's special feature is the pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views.
Deluxe Family SuiteThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 3 beds.
Deluxe Twin RoomThis twin room offers a pool with a view. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit has 2 beds.
Deluxe Family RoomThe spacious air-conditioned family room features a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 4 beds.
Guest Reviews
7.4
Good
Location
Phranang Place- SHA Extra boasts an excellent location, making it a prime spot for travelers looking to explore Ao Nang. The hotel is conveniently situated on the main street, surrounded by an array of shops, restaurants and cafes with easy access to bars and grocery stores. Despite being in the heart of it all, it's just a 5-10 minute walk to the beautiful Ao Nang Beach and a short distance from boats traveling to Railay Beach.
Guests appreciate the hotel's centrality, noting its proximity to the vibrant city center while also offering serene mountain views from some of its spacious rooms. The inclusion of breakfast and the exceptional value for money further enhances its appeal. Although the main road can be somewhat noisy, the benefits of being close to various dining options and the beach outweigh this minor inconvenience. The friendly and accommodating staff contribute to a pleasant stay, making Phranang Place a highly recommended choice for its strategic location and overall comfort.
Breakfast
Guests at Phranang Place- SHA Extra offer a varied range of opinions regarding the hotel's breakfast. Many visitors appreciated the friendly staff and the picturesque setting of the breakfast area on the 6th floor, noting it provided a beautiful view, which added a pleasant touch to their mornings. While the breakfast included in the stay was deemed satisfying by some and described as delicious and adequate for the price, a significant number of reviews highlight its monotonous nature and lack of variety. The American-style breakfast typically featured toast with jam, scrambled eggs or an omelet, sausages, ham, fruit and instant coffee, which some found to be repetitive and scarce in portions.
Despite these limitations, the simple offerings of toast, eggs, ham, coffee or tea, butter, jam, fresh juice and a small portion of watermelon were acceptable to some guests, though others felt it did not meet their expectations. Suggestions for improvement focused on increasing the variety and improving the quality of both the food and the coffee. Overall, while the breakfast experience at Phranang Place- SHA Extra carries mixed reviews, it remains a noteworthy aspect for future visitors to consider.
Rooms
Phranang Place-SHA Extra offers a mixed bag of experiences when it comes to their rooms. Generally, guests found the rooms to be spacious with many noting that they were large enough to comfortably accommodate groups of four. The beds were commonly described as comfortable with some mentioning the availability of king-size options and real bedding. Many rooms also feature balconies, a nice touch that some guests appreciated for the views of the mountains.
However, the hotel seems to struggle with consistency. Some rooms were well-kept and clean, but others were reported as dirty or neglected. There were also mentions of outdated facilities and rooms that didn't match the photos provided online. The family room in particular received criticism for being in a less sanitary part of the hotel with a dirty bathroom.
Location-wise, Phranang Place is well-situated. It is close to local amenities and within walking distance to the beach, making it a convenient choice for travelers looking to explore the area.
Overall, while the rooms at Phranang Place can be spacious, comfortable and well-located, there are noticeable inconsistencies in cleanliness and maintenance that potential guests should be aware of.
Beds
Phranang Place-SHA Extra offers mixed experiences when it comes to its beds. Guests have praised the establishment for its comfortable beds with some highlighting the quality and suitability of the bedding. The presence of king-size beds and nice firm mattresses have also received positive notes. However, several reviews pointed out significant issues, including mattresses being too hard and uncomfortable, causing discomfort and pain. Some guests could feel the springs in their beds and there were reports of beds being sagging or full of small bugs. Bedding preferences appear to vary with some guests appreciating the firmness while others found it akin to sleeping on bricks. The overall sentiment about bed comfort is divided, combining positive mentions of comfort and quality with several critical notes on springy, hard and even bug-infested beds.
Cleanliness
Despite some positive aspects, Phranang Place - SHA Extra has significant issues with cleanliness and maintenance. Guests have consistently pointed out a range of problems, indicating that the cleanliness standards at the hotel are far from adequate. Reports of dirty bathrooms, dusty floors, stained bedding and musty smells are frequent. Instances of cockroaches, ants and bugs in various areas further underscore the poor hygiene.
While some reviews mention rooms being clean and well-maintained, these seem to be exceptions rather than the standard. The property's aging infrastructure and need for renovation are evident, contributing to the overall lack of cleanliness. Specific complaints include grime and mold on walls, yellowing shower walls and superficial cleaning practices. Staff attention and service were appreciated, but they did not compensate for the hotel's cleanliness shortcomings.
The hotel does offer some value for money and has a clean pool and spacious rooms, but these positives are overshadowed by the prevalent issues concerning hygiene and upkeep.
Staff
Phranang Place-SHA Extra stands out primarily due to its remarkably friendly and helpful staff. Guests frequently commend the team for their kindness and willingness to assist, whether it’s booking excursions, arranging tours and transfers or simply catering to specific requests. The receptionists receive particular praise for their efficiency and caring attitude, making visitors feel welcomed and well taken care of.
However, not all feedback is glowing. There are isolated mentions of unhelpful or even rude encounters at the front desk and occasional difficulties in communication due to language barriers. Despite these few instances, the general consensus leans heavily toward a positive experience with the hotel staff. Words like warm, kind and amazing are regularly used to describe the service, contributing significantly to the overall positive impression of the stay.
Overall, the staff's friendliness and dedication to service greatly enhance the Phranang Place experience, making it a popular choice for travelers seeking a welcoming and supportive environment.
Wi-Fi
While staying at Phranang Place- SHA Extra, guests frequently mentioned issues with the Wi-Fi. Although there is free Wi-Fi available, the connection often doesn't reach the rooms, particularly in the older parts of the hotel. Internet access seems mostly reliable only in the lobby area and guests have to frequently re-enter login credentials. In many instances, the signal was reported as weak or non-functional. Overall, while the Wi-Fi service is present, it appears to be inconsistent and unreliable for most guests.
Beach
Phranang Place- SHA Extra boasts a superb location, offering guests the convenience of being close to Ao Nang Beach. The beach is easily accessible with most mentioning a short 10-minute walk, though some have it pegged at 15 minutes. This proximity makes it an excellent choice for beach-goers who prefer not to venture too far for a seaside experience. Additionally, the surrounding area is notably convenient with everything within walking distance. While the facilities and decor at the hotel might benefit from modernization, the appeal of being so near to a beautiful beach, coupled with the hotel's clean, sweet water pool and excellent service from the staff, ensure a pleasant stay for all guests.
3 Star
Phranang Place- SHA Extra, a 3-star hotel, stands out in terms of comfort and location, often noted as a very good option for travelers seeking good value for money. Guests appreciate the convenience and affordability offered. However, there are significant concerns regarding the hotel’s maintenance and cleanliness. Issues such as dirty stains on the beds, torn towels and the overall need for thorough renovation are prevalent. Despite these drawbacks, the hotel manages to provide a generally pleasant experience, making it a decent choice for budget-conscious visitors.
No, Phranang Place- SHA Extra doesn't have any pool.
No, a spa isn't available at Phranang Place- SHA Extra.
No, Phranang Place- SHA Extra doesn't allow dogs.
No, parking facilities aren't available at Phranang Place- SHA Extra.