Ágape Hotel De Aparecida
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Summary of reviewsÁgape Hotel De Aparecida is favorably positioned close to the Basilica and the Sanctuary of Our Lady of Aparecida, granting guests easy access to key religious and tourist spots. This central location is a major plus for those wishing to explore the city on foot with amenities such as shops, restaurants and the bus station within convenient reach. The staff at the hotel is frequently lauded for their friendliness and professionalism, contributing to an overall welcoming atmosphere.
The breakfast service at the hotel garners mixed reviews. Many guests appreciate the quality and variety of the breakfast offerings, describing it as very good and delicious. However, issues such as limited options, overcrowding and disorganization are common complaints.
Regarding dinner, the hotel's restaurant offers convenience with meals included in the lodging cost. While some guests praise the overall food quality and seasoning, others find it expensive with limited options and occasional complaints about cold dishes and early meal times.
The rooms at Ágape Hotel De Aparecida present a mixed experience. Some guests find the rooms clean and comfortable with certain rooms offering desirable views. However, issues like cramped spaces, maintenance problems and varied cleanliness standards are often mentioned.
Cleanliness overall is highlighted as an area needing significant improvement. Many reviews point out dirty linens, moldy walls and poorly maintained bathrooms. This extends to common areas such as the cafeteria and reception.
The staff, however, consistently receives high praise for their attentiveness and friendliness. Despite occasional mentions of rudeness or confusion, the general consensus is that the hotel's employees excel in customer service.
Wi-Fi, parking and bed quality present additional challenges. The Wi-Fi is noted as unreliable, especially in rooms and the parking facilities are often described as inadequate and inconvenient, receiving frequent criticism for being far from the hotel and poorly maintained. Bed quality varies with some guests finding them comfortable, while others report issues with saggy mattresses and poor-quality linens.
For families, the hotel is generally seen as a convenient option due to its central location and supportive staff. However, suggestions for more kid-friendly amenities and improvements to family room accommodations are noted.
Nightlife around the hotel is minimal, but the location near religious sites makes it suitable for visitors focused on these attractions. Noise from hallways can be an issue for noise-sensitive guests.
Accessibility is a mixed bag; while the hotel's location and supportive management are positives, the slow and occasionally malfunctioning elevators present challenges.
In summary, Ágape Hotel De Aparecida's strategic location, friendly staff and convenient dining options make it a favorable choice for many travelers despite areas needing improvement like room maintenance, cleanliness, parking and Wi-Fi.
Categories
The breakfast service at the hotel garners mixed reviews. Many guests appreciate the quality and variety of the breakfast offerings, describing it as very good and delicious. However, issues such as limited options, overcrowding and disorganization are common complaints.
Regarding dinner, the hotel's restaurant offers convenience with meals included in the lodging cost. While some guests praise the overall food quality and seasoning, others find it expensive with limited options and occasional complaints about cold dishes and early meal times.
The rooms at Ágape Hotel De Aparecida present a mixed experience. Some guests find the rooms clean and comfortable with certain rooms offering desirable views. However, issues like cramped spaces, maintenance problems and varied cleanliness standards are often mentioned.
Cleanliness overall is highlighted as an area needing significant improvement. Many reviews point out dirty linens, moldy walls and poorly maintained bathrooms. This extends to common areas such as the cafeteria and reception.
The staff, however, consistently receives high praise for their attentiveness and friendliness. Despite occasional mentions of rudeness or confusion, the general consensus is that the hotel's employees excel in customer service.
Wi-Fi, parking and bed quality present additional challenges. The Wi-Fi is noted as unreliable, especially in rooms and the parking facilities are often described as inadequate and inconvenient, receiving frequent criticism for being far from the hotel and poorly maintained. Bed quality varies with some guests finding them comfortable, while others report issues with saggy mattresses and poor-quality linens.
For families, the hotel is generally seen as a convenient option due to its central location and supportive staff. However, suggestions for more kid-friendly amenities and improvements to family room accommodations are noted.
Nightlife around the hotel is minimal, but the location near religious sites makes it suitable for visitors focused on these attractions. Noise from hallways can be an issue for noise-sensitive guests.
Accessibility is a mixed bag; while the hotel's location and supportive management are positives, the slow and occasionally malfunctioning elevators present challenges.
In summary, Ágape Hotel De Aparecida's strategic location, friendly staff and convenient dining options make it a favorable choice for many travelers despite areas needing improvement like room maintenance, cleanliness, parking and Wi-Fi.
Family Friendly Hotel
Ágape Hotel De Aparecida offers decent accommodations. It is a suitable option for budget-conscious families.
Accessible Hotel
Offers wheelchair accessibility, ensuring ease of movement for guests with mobility needs. Provides essential amenities and services for a comfortable stay for all guests. Also provides rooms/facilities for disabled guests.
Hotel near Nightlife Spots
Guest Reviews
'Ágape Hotel De Aparecida' boasts a prime location that consistently receives high praise from guests. Situated very close to the Basilica and the Sanctuary of Our Lady of Aparecida, the hotel offers easy access to key religious and tourist attractions, making it an ideal choice for visitors who wish to explore these landmarks on foot. Guests appreciate the convenience of being near the bus station, shops, restaurants, markets and other city attractions.
The hotel's central location also means that essential amenities and points of interest are all within easy reach, allowing for a hassle-free stay where transportation is rarely needed. The proximity to both the old and new churches is particularly valued by those looking to immerse themselves fully in the city's spiritual and historical offerings.
Aside from its superb location, guests often commend the service provided by the friendly and attentive staff. The hotel is noted for its clean and comfortable accommodations, good air conditioning and reliable infrastructure, though there are occasional mentions of minor maintenance issues. The breakfast also receives positive remarks, adding to the overall satisfying experience.
In conclusion, Ágape Hotel De Aparecida's strategic location, combined with good service and convenient amenities, makes it a favorable choice for travelers seeking accessibility and comfort during their stay in Aparecida.
Guest reviews of the breakfast at Ágape Hotel De Aparecida show a mix of opinions, but several highlights stand out. Many guests appreciated the quality and variety of the breakfast, often describing it as very good, delicious and comprehensive. Guests noted well-organized service and a satisfying range of fruits, breads and juices. There were standout mentions of a balanced and good breakfast with some finding it functional and meeting their needs.
However, there were frequent complaints about the limited options available. Some guests were disappointed by the lack of variety and the presence of basic and simple offerings with specific mentions of missing common items such as eggs and protein options. The breakfast area was often described as overcrowded and disorganized, which posed a problem during busy times with insufficient space and delayed replenishment of food items. Cleanliness and the freshness of food were also concerns for some guests.
In summary, while the hotel's breakfast service receives praise for its quality and variety from some guests, issues such as limited options, overcrowding and organization problems indicate room for improvement.
Ágape Hotel De Aparecida offers guests the convenience of enjoying meals directly at the hotel, which many appreciate for its ease. The restaurant serves breakfast, lunch and dinner and the inclusion of meals in the cost of lodging is a nice bonus. Breakfast is generally simple, but the food quality overall is good with a special mention of the well-seasoned food and a variety of options available.
Despite some positive feedback about the dinner options, there are a few areas for improvement. Some guests found the dinner to be expensive and noted that the food quality and seasoning could be better. Additionally, there were complaints about the lack of variety and the sometimes cold lunch dishes. The dinner buffet received mixed reviews and some guests suggested that meal times, particularly dinner, ended too early for their liking.
While the hotel scores points for the convenience of on-site dining, addressing these issues could significantly enhance the dining experience for future guests.
Ágape Hotel De Aparecida offers a mixed experience with its rooms. Guests consistently appreciate the cleanliness of some rooms, noting they are cozy and well-maintained. Many reviewers found the beds comfortable and some rooms have desirable views, such as of the church or sanctuary. Air conditioning and amenities like a mini fridge and TV are available, although there are instances of malfunction, such as broken air conditioning and TVs only accessing limited channels.
However, issues with room size are a common concern with many guests describing the rooms and bathrooms as very cramped and poorly distributed. Maintenance issues are frequently mentioned, including leaking showers, broken furniture, mold and stained linens. Cleanliness is another recurring problem, as some rooms smelled musty, had dirty floors and lingering odors from previous guests' belongings.
Basic utilities like bed linens and towels are often described as old and of poor quality. Some rooms lack essential facilities such as bedside tables, proper bathroom kits or intercoms. The air conditioning units also frequently reportedly lack control, resulting in uncomfortable temperatures.
Despite the availability of hot water ensuring a clean environment for some, other guests have faced issues with flooding bathrooms and low water pressure. Room service appears to be lacking or inconsistent with some guests mentioning their rooms were not cleaned during their stay or were in unsatisfactory condition upon arrival.
In summary, while some rooms at Ágape Hotel De Aparecida are satisfactory and offer stunning views, there are significant issues with space, cleanliness, maintenance and basic amenities that need addressing to meet the expectations of all guests.
The reviews of Ágape Hotel De Aparecida highlight a mix of opinions regarding the beds. Some guests found the beds to be comfortable and complimented the spacious arrangement and the quality of blankets. A few reviews even described the bed as perfect and very comfortable.
However, a significant number of guests reported issues with the beds and bedding quality. Complaints included uncomfortable and saggy mattresses, broken bed frames and poor quality, thin or old bed linens. There were frequent mentions of bed linens having musty smells or being stained with many guests noting that the double beds were actually two single beds pushed together, causing discomfort.
Overall, while a portion of guests were satisfied with their sleep quality, a larger number expressed dissatisfaction with the bed conditions and maintenance, indicating that improvement in this area could enhance the overall guest experience.
Guest reviews of Ágape Hotel De Aparecida highlight significant issues with cleanliness throughout the property. Multiple reports describe dirty rooms with inadequate cleaning, moldy walls and poorly maintained bathrooms. Common complaints include dirty linens, stained towels and bathrooms with water leakage and persistent odors. Many guests found the overall hygiene in need of improvement and some even noted leftover items from previous guests.
Additionally, areas such as the cafeteria and reception area were also pointed out for their lack of cleanliness. Despite a few mentions of clean rooms and tidy linens at check-in, these positive notes were overshadowed by the generally negative experiences regarding the hotel’s cleaning standards. Frequent mentions of dust and unfinished renovations contribute to a widespread perception of neglect.
In summary, while there are occasional instances of guests finding clean spaces upon arrival, the overwhelming consensus is that Ágape Hotel de Aparecida needs substantial improvements in its cleaning protocols to meet guest expectations.
The reviews for 'Ágape Hotel De Aparecida' highlight a predominantly positive experience with the hotel staff. Guests frequently mention the attentive and polite nature of the employees, emphasizing that the reception staff in particular are both professional and friendly. The level of attentiveness from various staff members—including receptionists, custodians and kitchen staff—is consistently praised, indicating a high standard of customer service throughout the hotel. Many guests appreciated the helpfulness and willingness of the employees to address and solve issues. The dedication and kindness of the staff contribute significantly to a pleasant stay with several reviews pointing out that the overall service was excellent. However, there are a few mentions of occasional rudeness and confusion at the reception. Despite these outliers, the general consensus is that the staff at 'Ágape Hotel De Aparecida' are courteous, efficient and exemplary, adding a welcoming and supportive touch to the hotel's atmosphere.
At Ágape Hotel De Aparecida, guests should be prepared for an inconsistent Wi-Fi experience. While there are some reports of the Wi-Fi working smoothly on the 5th floor and the lobby, many guests found that the connection did not work well or at all in other areas, especially in the rooms. The internet service often experienced disruptions with some mentioning that it worked intermittently or with a very weak signal. Overall, the Wi-Fi at the hotel appears to be unreliable and travelers who depend heavily on internet access may want to take this into consideration.
At Ágape Hotel De Aparecida, guests have consistently expressed dissatisfaction with the parking facilities. Parking options are limited and often inconvenient with many reviewers noting that the available parking spaces are far from the hotel, sometimes up to 1 km away. The parking, when available, is often tight, steep and not suitable for larger vehicles such as pickup trucks. Guests frequently mentioned that the parking lots are not only distant but also poorly maintained and sometimes under construction.
Moreover, parking is not included in the room price, leading to additional charges. The practice of charging for parking has been a point of contention, particularly as it is not always clearly advertised. The parking logistics are described as complicated with issues such as limited availability and a lack of proper identification.
Despite these concerns, there are a few positive comments about the safety of the parking facilities with some guests mentioning that the parking is secure. However, the overwhelming sentiment is that Ágape Hotel De Aparecida needs to improve its parking arrangements to meet guest expectations better.
Ágape Hotel De Aparecida is centrally located, making it convenient for families engaging in activities around the area, including visits to the nearby church and bus station. The hotel's family-friendly atmosphere is highlighted by the comfortable accommodations it offers with amenities that are generally suited for a family stay. Despite some complaints about the crowded and slow elevators and suggestions for improvement in family-size beds, it remains a worthy recommendation for family trips due to its supportive and polite staff.
Many guests have appreciated the rich breakfasts and excellent suite space which can accommodate up to five people, providing comfort for family units. The hotel constantly receives children, prompting the need for protective screens, yet is still praised for its family-centric environment.
While some guests reported allergy issues and found the hotel less fitting for extended stays, others enjoyed their short-term visits, especially when touring the basilica. Overall, the hotel is recognized for its family accommodations and installment payment options, being more suited to short pilgrimages or visits to the basilica rather than long family vacations. Frequent visitors include groups traveling with children, highlighting the need for more kid-friendly amenities to enhance the family experience.
'Ágape Hotel De Aparecida' receives commendation for its kindness of employees and proximity to significant religious sites like the basilica and the old church. Guests appreciate the night doorman who prepares snacks for breakfast. Although the area near the hotel has some places to go out at night, there isn't much emphasis on an active nightlife. However, guests mention experiencing some noise in the hallways and on the floors, including people and kids talking loudly, which can be a drawback if noise sensitivity is a concern. Additionally, timing considerations are noted for evening movements around the area.
Ágape Hotel De Aparecida receives mixed feedback regarding its accessibility for guests with disabilities. Generally, its location garners positive remarks for being very accessible and conveniently situated near the Basilica, bus station and various city points of interest. This proximity was a significant factor for many guests, especially those traveling with individuals who have limited mobility.
The hotel's management, particularly Manager Márcia, is praised for being attentive and helping to meet accessibility needs. Additionally, the hotel is noted for having two good elevators, which are indispensable for those with mobility challenges. However, there are recurring complaints about the elevators being slow or not functioning properly, which detracted from the overall accessibility experience for some guests.
Furthermore, there are suggestions that while the hotel is partially accessible and offers acceptable mobility access, there is room for improvement. Overall, Ágape Hotel De Aparecida is recognized for its good location and reasonable accessibility, but it appears to have mixed effectiveness in fully accommodating guests with disabilities.
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Location
The hotel's central location also means that essential amenities and points of interest are all within easy reach, allowing for a hassle-free stay where transportation is rarely needed. The proximity to both the old and new churches is particularly valued by those looking to immerse themselves fully in the city's spiritual and historical offerings.
Aside from its superb location, guests often commend the service provided by the friendly and attentive staff. The hotel is noted for its clean and comfortable accommodations, good air conditioning and reliable infrastructure, though there are occasional mentions of minor maintenance issues. The breakfast also receives positive remarks, adding to the overall satisfying experience.
In conclusion, Ágape Hotel De Aparecida's strategic location, combined with good service and convenient amenities, makes it a favorable choice for travelers seeking accessibility and comfort during their stay in Aparecida.
Breakfast
However, there were frequent complaints about the limited options available. Some guests were disappointed by the lack of variety and the presence of basic and simple offerings with specific mentions of missing common items such as eggs and protein options. The breakfast area was often described as overcrowded and disorganized, which posed a problem during busy times with insufficient space and delayed replenishment of food items. Cleanliness and the freshness of food were also concerns for some guests.
In summary, while the hotel's breakfast service receives praise for its quality and variety from some guests, issues such as limited options, overcrowding and organization problems indicate room for improvement.
Dinner
Despite some positive feedback about the dinner options, there are a few areas for improvement. Some guests found the dinner to be expensive and noted that the food quality and seasoning could be better. Additionally, there were complaints about the lack of variety and the sometimes cold lunch dishes. The dinner buffet received mixed reviews and some guests suggested that meal times, particularly dinner, ended too early for their liking.
While the hotel scores points for the convenience of on-site dining, addressing these issues could significantly enhance the dining experience for future guests.
Rooms
However, issues with room size are a common concern with many guests describing the rooms and bathrooms as very cramped and poorly distributed. Maintenance issues are frequently mentioned, including leaking showers, broken furniture, mold and stained linens. Cleanliness is another recurring problem, as some rooms smelled musty, had dirty floors and lingering odors from previous guests' belongings.
Basic utilities like bed linens and towels are often described as old and of poor quality. Some rooms lack essential facilities such as bedside tables, proper bathroom kits or intercoms. The air conditioning units also frequently reportedly lack control, resulting in uncomfortable temperatures.
Despite the availability of hot water ensuring a clean environment for some, other guests have faced issues with flooding bathrooms and low water pressure. Room service appears to be lacking or inconsistent with some guests mentioning their rooms were not cleaned during their stay or were in unsatisfactory condition upon arrival.
In summary, while some rooms at Ágape Hotel De Aparecida are satisfactory and offer stunning views, there are significant issues with space, cleanliness, maintenance and basic amenities that need addressing to meet the expectations of all guests.
Beds
However, a significant number of guests reported issues with the beds and bedding quality. Complaints included uncomfortable and saggy mattresses, broken bed frames and poor quality, thin or old bed linens. There were frequent mentions of bed linens having musty smells or being stained with many guests noting that the double beds were actually two single beds pushed together, causing discomfort.
Overall, while a portion of guests were satisfied with their sleep quality, a larger number expressed dissatisfaction with the bed conditions and maintenance, indicating that improvement in this area could enhance the overall guest experience.
Cleanliness
Additionally, areas such as the cafeteria and reception area were also pointed out for their lack of cleanliness. Despite a few mentions of clean rooms and tidy linens at check-in, these positive notes were overshadowed by the generally negative experiences regarding the hotel’s cleaning standards. Frequent mentions of dust and unfinished renovations contribute to a widespread perception of neglect.
In summary, while there are occasional instances of guests finding clean spaces upon arrival, the overwhelming consensus is that Ágape Hotel de Aparecida needs substantial improvements in its cleaning protocols to meet guest expectations.
Staff
Wi-Fi
Parking
Moreover, parking is not included in the room price, leading to additional charges. The practice of charging for parking has been a point of contention, particularly as it is not always clearly advertised. The parking logistics are described as complicated with issues such as limited availability and a lack of proper identification.
Despite these concerns, there are a few positive comments about the safety of the parking facilities with some guests mentioning that the parking is secure. However, the overwhelming sentiment is that Ágape Hotel De Aparecida needs to improve its parking arrangements to meet guest expectations better.
Family
Many guests have appreciated the rich breakfasts and excellent suite space which can accommodate up to five people, providing comfort for family units. The hotel constantly receives children, prompting the need for protective screens, yet is still praised for its family-centric environment.
While some guests reported allergy issues and found the hotel less fitting for extended stays, others enjoyed their short-term visits, especially when touring the basilica. Overall, the hotel is recognized for its family accommodations and installment payment options, being more suited to short pilgrimages or visits to the basilica rather than long family vacations. Frequent visitors include groups traveling with children, highlighting the need for more kid-friendly amenities to enhance the family experience.
Nightlife
Accessible
The hotel's management, particularly Manager Márcia, is praised for being attentive and helping to meet accessibility needs. Additionally, the hotel is noted for having two good elevators, which are indispensable for those with mobility challenges. However, there are recurring complaints about the elevators being slow or not functioning properly, which detracted from the overall accessibility experience for some guests.
Furthermore, there are suggestions that while the hotel is partially accessible and offers acceptable mobility access, there is room for improvement. Overall, Ágape Hotel De Aparecida is recognized for its good location and reasonable accessibility, but it appears to have mixed effectiveness in fully accommodating guests with disabilities.
No, Ágape Hotel De Aparecida doesn't have any pool.
No, a spa isn't available at Ágape Hotel De Aparecida.
No, Ágape Hotel De Aparecida doesn't allow dogs.
No, parking facilities aren't available at Ágape Hotel De Aparecida.
No, Ágape Hotel De Aparecida doesn't have a gym.
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