MAPP Hotel Aparecida-SP
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Summary of reviewsMAPP Hotel Aparecida-SP garners considerable praise primarily for its strategic location directly across from the Basilica of Our Lady Aparecida. This advantage allows guests to easily walk to significant sites including the sanctuary, city center, bus stations and local shops and restaurants. The proximity, approximately 100 meters from the basilica entrance, is lauded for enhancing convenience and minimizing transportation needs. Rooms often offer picturesque views of the basilica and surrounding area, further elevating the stay experience.
Guests also commend the welcoming, courteous and helpful hotel staff, frequently highlighted as contributing substantially to a pleasant stay. Positive remarks extend from the reception to staff interactions throughout the hotel, fostering a warm and accommodating environment. Individual staff members, such as Ms. Jaqueline, receive special recognition for their exemplary hospitality.
The breakfast experience at the hotel is generally appreciated for its variety and quality, featuring a generous spread of fruits, breads, cakes, cheeses and juices. That said, the stipulated breakfast hours and occasional issues with replenishment and freshness could use improvement to better serve guests’ needs.
When it comes to accommodations, reviews reflect a mix of positives and challenges. Many guests find the rooms comfortable, spacious and clean with well-functioning air conditioning being a commonly noted benefit. However, bathrooms often fall short, criticized for being small with issues like leaking showers and subpar maintenance. Beds also receive mixed feedback; while some guests find them comfortable, others mention that the mattresses can be either too hard or too soft and double beds are sometimes just two singles pushed together, which can be uncomfortable.
Cleanliness standards across the hotel draw mixed reactions. While some guests find their rooms well-maintained, others note significant issues such as dirty bathrooms, mold and insufficient housekeeping services, indicating a need for improved hygiene and maintenance.
Wi-Fi connectivity is another area needing enhancement with numerous guests experiencing weak signals or no connectivity at all, particularly on certain floors.
The hotel’s parking facilities, though managed competently by valet services, also face criticism due to their inconvenient location on a neighboring street, space constraints and poor conditions including unpleasant odors.
For families and elderly guests, the hotel offers commendable support and accessibility, yet could benefit from additional amenities like grab bars in bathrooms to better accommodate specific needs.
In summary, MAPP Hotel Aparecida-SP stands out for its unbeatable location and dedicated staff, providing overall satisfactory accommodations. However, consistency in room and bathroom quality, service enhancements and better maintenance standards remain areas needing focused improvements.
Categories
Guests also commend the welcoming, courteous and helpful hotel staff, frequently highlighted as contributing substantially to a pleasant stay. Positive remarks extend from the reception to staff interactions throughout the hotel, fostering a warm and accommodating environment. Individual staff members, such as Ms. Jaqueline, receive special recognition for their exemplary hospitality.
The breakfast experience at the hotel is generally appreciated for its variety and quality, featuring a generous spread of fruits, breads, cakes, cheeses and juices. That said, the stipulated breakfast hours and occasional issues with replenishment and freshness could use improvement to better serve guests’ needs.
When it comes to accommodations, reviews reflect a mix of positives and challenges. Many guests find the rooms comfortable, spacious and clean with well-functioning air conditioning being a commonly noted benefit. However, bathrooms often fall short, criticized for being small with issues like leaking showers and subpar maintenance. Beds also receive mixed feedback; while some guests find them comfortable, others mention that the mattresses can be either too hard or too soft and double beds are sometimes just two singles pushed together, which can be uncomfortable.
Cleanliness standards across the hotel draw mixed reactions. While some guests find their rooms well-maintained, others note significant issues such as dirty bathrooms, mold and insufficient housekeeping services, indicating a need for improved hygiene and maintenance.
Wi-Fi connectivity is another area needing enhancement with numerous guests experiencing weak signals or no connectivity at all, particularly on certain floors.
The hotel’s parking facilities, though managed competently by valet services, also face criticism due to their inconvenient location on a neighboring street, space constraints and poor conditions including unpleasant odors.
For families and elderly guests, the hotel offers commendable support and accessibility, yet could benefit from additional amenities like grab bars in bathrooms to better accommodate specific needs.
In summary, MAPP Hotel Aparecida-SP stands out for its unbeatable location and dedicated staff, providing overall satisfactory accommodations. However, consistency in room and bathroom quality, service enhancements and better maintenance standards remain areas needing focused improvements.
Hotel with Parking
MAPP Hotel Aparecida-SP is listed as having parking included.
Accessible Hotel
MAPP Hotel provides wheelchair access, a lift, and features specific facilities for disabled guests, such as a toilet and bathroom designed for accessibility. A roll-in shower is also available in some rooms.
3-Star Hotel
This hotel offers a practical and comfortable stay with good access to local attractions. It is suitable for travelers seeking a convenient and affordable option.
Family Friendly Hotel
Guest Reviews
MAPP Hotel Aparecida-SP boasts an exceptional location that receives high praise from its guests. Situated directly in front of the Basilica of Our Lady Aparecida, the hotel is noted for its convenience, allowing visitors to easily walk to the sanctuary and other key sites such as the city center, bus station and various shops and restaurants. This advantageous positioning enhances the logistics of any stay, making it effortless to access pharmacies, markets and transportation points.
The hotel’s proximity to the Basilica is a standout feature with some guests highlighting that it is merely about 100 meters away from the sanctuary entrance, negating the need for additional transportation. Rooms often offer beautiful views of the basilica and surrounding area, adding to the overall experience.
Guest reviews also mention that the hotel's accommodations are comfortable with clean rooms and large spaces contributing to a restful stay. The reception staff is described as welcoming, polite and helpful, ensuring that visitors feel well-received throughout their visit. Despite occasional criticisms hinting at a potential neglect in other areas of service, the overwhelmingly positive comments about the prime location and friendly staff suggest that MAPP Hotel is a convenient and pleasant option for travelers seeking easy access to the spiritual and cultural hub of Aparecida.
MAPP Hotel Aparecida-SP offers a breakfast experience that receives mixed feedback from its guests. Many commend the hotel for providing a well-served breakfast featuring a wide variety of fruits, breads, cakes, cheeses and juices. The quality of the products and the generous spread are frequently highlighted, describing it as great, very good, decent and even wonderful. Guests particularly appreciate the plentiful options and the pleasant service from the kitchen and dining staff.
However, some reviews note significant drawbacks. The breakfast hours from 6 AM to 8 AM are considered too short, often leading to crowded conditions and long lines. Latecomers report a lack of replenished items, suggesting that arriving after 8 AM leaves fewer options. A few guests pointed out issues like basic or limited variety and even problems such as old bread, flies and overall quality not matching what is depicted in photos.
Despite these shortcomings, the overall sentiment leans towards a satisfactory breakfast experience, but with room for improvement, especially in terms of variety, freshness and extending the breakfast hours to accommodate all guests more effectively.
The MAPP Hotel Aparecida-SP offers a mix of positive and challenging features that visitors should consider when planning their stay. The hotel has a prime location near the Basilica, offering breathtaking views of the Basilica and the city. Guests frequently praise the hotel for its great location, good accommodation, comfortable rooms and very good quality breakfast. Cleanliness in the rooms is generally mentioned positively with air conditioning often highlighted as a strong point.
However, the size and condition of the bathrooms present persistent issues. Many reviews describe the bathrooms as very small and cramped with various problems such as leaking showers, broken amenities and insufficient hot water. Some guests noted maintenance issues like broken doors, cracked seats and mold spots.
Beds received mixed reviews—some noted their comfort, while others found the mattresses sagging or uncomfortable and in some cases, double beds were just two single beds pushed together. Room sizes vary with some finding them spacious and others not so much. Another point raised was the long check-in times and insufficient provision of blankets.
Overall, while MAPP Hotel Aparecida-SP provides essential comforts and boasts a superb location, it struggles with consistency in room and bathroom quality, maintenance and some aspects of guest services.
The bed experience at MAPP Hotel Aparecida-SP seems to be a mixed bag with several aspects leaning towards the negative. On a positive note, guests have mentioned that the bed itself can be comfortable and the linens are clean. However, there are numerous complaints regarding the quality of the bedding and mattresses. Common issues include beds being made from two single beds pushed together, resulting in uncomfortable gaps and the mattresses either being too hard or too soft. The pillows also drew criticism for being too thin and uncomfortable. Moreover, guests have noted that the blankets are often too small and of low quality. These problems seem to extend to both new and returning guests, indicating a consistent issue with the bedding arrangements.
MAPP Hotel Aparecida-SP has garnered mixed reviews concerning its cleanliness. While some guests found their rooms to be clean and spacious, many others reported significant cleanliness issues. Common complaints included dirty bathrooms with mold, dirty towels and generally poorly maintained facilities. The hotel's communal areas, such as hallways and balconies, also frequently received criticism for their lack of hygiene. Problems with maintenance, such as sewage odors and unclean shower stalls, were also noted. Several reviewers mentioned that cleaning services were inadequate or not conducted upon request, which left them dissatisfied. The consistent message is that while a few found the rooms satisfactory, the overall standard of cleanliness needs considerable improvement.
Guests at MAPP Hotel Aparecida-SP frequently highlight the exemplary service and exceptional attention provided by the hotel's staff. The team is described as super polite, kind and always eager to assist, contributing significantly to a positive experience. The staff's cordiality and attentiveness extend from the reception desk to interactions in elevators and hallways. Guests particularly commend the management and reception staff for their friendliness and efficiency with special mentions for individual employees such as Ms. Jaqueline.
The staff's ability to handle unforeseen events with education and versatility is also appreciated, showing professionalism and commitment to guests' needs. Many reviews mention the staff’s dedication to ensuring a pleasant stay, characterized by their cheerful, attentive and polite demeanor. Positive interactions with both reception and housekeeping further enhance the overall experience with the team's charisma and prompt service being standout points.
Despite some isolated criticism regarding cleanliness in the parking area, the overall impression is that of a well-managed hotel where guest satisfaction is a priority, thanks to the proactive and amicable staff.
The Wi-Fi at MAPP Hotel Aparecida-SP has received mixed reviews. Some guests appreciated the good Wi-Fi, indicating they were satisfied with the connectivity. However, several guests reported significant issues, such as weak signals and instances where the Wi-Fi did not work at all. Notably, rooms on the first floor and sixth floor experienced particularly poor reception and there were comments suggesting that the hotel's internet needs improvement overall.
The parking situation at MAPP Hotel in Aparecida-SP brings a mix of reviews. Guests appreciate the ability to park their car even before check-in time. The valet service is noted for its seriousness and competence, indicating a well-managed operation. However, the parking itself is situated on a neighboring street, which some guests find inconvenient, particularly due to the presence of street vendors and high pedestrian traffic.
The overall condition of the parking area receives criticism. Guests commonly describe it as cramped, tight and dirty with a persistent bad smell and wet patches often mentioned. Some guests noticed that the entrance floor was very dirty and had a noticeable sewage odor. The parking capacity is also an issue, as it often gets full, forcing guests to use another parking facility, which is not directly by the hotel. This alternative parking solution isn't much better, being described as unorganized and equally constrained in space.
Though the parking is relatively accessible, the experience is marred by poor organization, tight spaces and unpleasant odors. For those prioritizing convenient and comfortable parking, the current setup at MAPP Hotel may present significant challenges.
MAPP Hotel Aparecida-SP offers a convenient location near the basilica, making it easily accessible on foot, which is particularly beneficial for families visiting the area. Guests appreciated the staff's helpfulness, especially in addressing questions and providing needed assistance, which contributed positively to their stay. The attention given to elderly guests, including those in wheelchairs, reflected a commendable level of care and consideration from the hotel personnel.
However, reviews do indicate areas for improvement. Some guests did not find the hotel suitable for hosting children and families, suggesting that specific needs such as grab bars in the bathrooms for elderly family members should be addressed to enhance safety and comfort. Despite these concerns, aspects such as the functionality of the bathroom facilities, including the quality of the shower, received positive remarks. Overall, while the location and staff support stand out, there is room for enhancements to better cater to families and elderly guests.
Location Show Map
Location
The hotel’s proximity to the Basilica is a standout feature with some guests highlighting that it is merely about 100 meters away from the sanctuary entrance, negating the need for additional transportation. Rooms often offer beautiful views of the basilica and surrounding area, adding to the overall experience.
Guest reviews also mention that the hotel's accommodations are comfortable with clean rooms and large spaces contributing to a restful stay. The reception staff is described as welcoming, polite and helpful, ensuring that visitors feel well-received throughout their visit. Despite occasional criticisms hinting at a potential neglect in other areas of service, the overwhelmingly positive comments about the prime location and friendly staff suggest that MAPP Hotel is a convenient and pleasant option for travelers seeking easy access to the spiritual and cultural hub of Aparecida.
Breakfast
However, some reviews note significant drawbacks. The breakfast hours from 6 AM to 8 AM are considered too short, often leading to crowded conditions and long lines. Latecomers report a lack of replenished items, suggesting that arriving after 8 AM leaves fewer options. A few guests pointed out issues like basic or limited variety and even problems such as old bread, flies and overall quality not matching what is depicted in photos.
Despite these shortcomings, the overall sentiment leans towards a satisfactory breakfast experience, but with room for improvement, especially in terms of variety, freshness and extending the breakfast hours to accommodate all guests more effectively.
Rooms
However, the size and condition of the bathrooms present persistent issues. Many reviews describe the bathrooms as very small and cramped with various problems such as leaking showers, broken amenities and insufficient hot water. Some guests noted maintenance issues like broken doors, cracked seats and mold spots.
Beds received mixed reviews—some noted their comfort, while others found the mattresses sagging or uncomfortable and in some cases, double beds were just two single beds pushed together. Room sizes vary with some finding them spacious and others not so much. Another point raised was the long check-in times and insufficient provision of blankets.
Overall, while MAPP Hotel Aparecida-SP provides essential comforts and boasts a superb location, it struggles with consistency in room and bathroom quality, maintenance and some aspects of guest services.
Beds
Cleanliness
Staff
The staff's ability to handle unforeseen events with education and versatility is also appreciated, showing professionalism and commitment to guests' needs. Many reviews mention the staff’s dedication to ensuring a pleasant stay, characterized by their cheerful, attentive and polite demeanor. Positive interactions with both reception and housekeeping further enhance the overall experience with the team's charisma and prompt service being standout points.
Despite some isolated criticism regarding cleanliness in the parking area, the overall impression is that of a well-managed hotel where guest satisfaction is a priority, thanks to the proactive and amicable staff.
Wi-Fi
Parking
The overall condition of the parking area receives criticism. Guests commonly describe it as cramped, tight and dirty with a persistent bad smell and wet patches often mentioned. Some guests noticed that the entrance floor was very dirty and had a noticeable sewage odor. The parking capacity is also an issue, as it often gets full, forcing guests to use another parking facility, which is not directly by the hotel. This alternative parking solution isn't much better, being described as unorganized and equally constrained in space.
Though the parking is relatively accessible, the experience is marred by poor organization, tight spaces and unpleasant odors. For those prioritizing convenient and comfortable parking, the current setup at MAPP Hotel may present significant challenges.
Family
However, reviews do indicate areas for improvement. Some guests did not find the hotel suitable for hosting children and families, suggesting that specific needs such as grab bars in the bathrooms for elderly family members should be addressed to enhance safety and comfort. Despite these concerns, aspects such as the functionality of the bathroom facilities, including the quality of the shower, received positive remarks. Overall, while the location and staff support stand out, there is room for enhancements to better cater to families and elderly guests.
No, MAPP Hotel Aparecida-SP doesn't have any pool.
No, a spa isn't available at MAPP Hotel Aparecida-SP.
No, MAPP Hotel Aparecida-SP doesn't allow dogs.
Yes, parking facilities are available at MAPP Hotel Aparecida-SP.
No, MAPP Hotel Aparecida-SP doesn't have a gym.
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