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Summary of reviewsLava Hotel, situated in the heart of Apia, offers guests a prime location with breathtaking views over the sparkling waters, while ensuring easy access to the vibrant city center. Its strategic placement, coupled with modern building aesthetics and convenient proximity to local attractions, make it a favored choice among travelers. Guests can easily explore the beautiful Seawall and numerous food shops nearby, solidifying the hotel's reputation for convenience and enriching experiences.
The hotel is celebrated for its elegant rooms, consistently praised for cleanliness and modern design. Visitors enjoy the comfort of cozy, well-furnished accommodations, highlighted by effective air-conditioning and particularly luxurious beds, which contribute to a restful stay. Though some rooms could benefit from slight updates and more space, the overall ambiance and comfort are significant draws.
Lava Hotel’s staff are frequently commended for their remarkable hospitality and attentiveness, playing a crucial role in enhancing guest experiences. The team is known for its professional and helpful demeanor, ensuring that visitors feel warmly welcomed and well-attended.
Dining at Lava Hotel garners mixed reviews, with breakfast being a pleasant start to the day due to a good selection of fruits and commendable barista coffees, despite calls for more local dishes and greater variety. Dinner offers satisfying, reasonably priced meals, though improvements in consistency and service delivery could elevate the experience. Guests appreciate the quality of certain menu items but suggest expanding local offerings.
Impressive hotel amenities are underscored by a lovely pool area, which remains a highlight for many guests due to its accessibility and refreshing waters. Enhancements for shade and increased privacy around the pool area, along with larger towels, are noted, yet the pool contributes significantly to the appeal.
Internet access is another positive aspect, with the complimentary WiFi being both fast and reliable, although coverage could be more consistent across the property.
Overall, while the hotel might not fully align with the expectations of a four-star rating for some, its blend of modern comforts, strategic location, and exceptional service make Lava Hotel a noteworthy option for anyone visiting Apia. Show more
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Categories
Business Hotel
Lava Hotel boasts conference rooms for delegates. It provides an intimate space with access to kitchen facilities and bathrooms. The hotel rooms offer free WiFi, work desks, and smart TVs.
Accessible Hotel
Wheelchair-accessible rooms are available on the ground floor or can be accessed via an elevator to the first floor. Certain room types, such as the Classic Connecting Rooms, are specifically designed for accessibility and include roll-in showers.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool and a garden. It provides a comfortable stay with essential amenities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
4-Star Hotel
Room Types
Standard King RoomThis double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views.
Twin RoomGuests will have a special experience as the twin room offers a pool with a view. Providing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Lava Hotel boasts a prime location in the heart of Apia, offering guests easy access to the city's vibrant center and all it has to offer. Nestled opposite the sparkling water, the hotel provides stunning views, making it an ideal choice for those looking to enjoy the sea while being a short stroll away from town. With its proximity to the beautiful Seawall and various food shops, visitors find the central location not only convenient but enriching to their travel experience.
Guests have praised its perfect positioning within walking distance to Apia, appreciating how the hotel meets their travel needs effortlessly. The modern building is not only visually appealing but also thoughtfully designed with amenities like smart TVs for entertainment. Relaxation and comfort are guaranteed with well-furnished, fresh rooms complemented by helpful staff who enhance the overall stay.
The combination of its strategic location and attentive service ensures that guests can explore the local surroundings with ease or unwind in the hotel’s inviting environment, including enjoying a lovely big pool. This harmonious blend of convenience, beautiful scenery, and comfort makes Lava Hotel a remarkable choice for travelers visiting Apia.
Breakfast
Lava Hotel offers a breakfast experience that receives mixed feedback from its guests, though there are numerous positive aspects worth highlighting. The buffet breakfast is generally described as good, with several guests appreciating the fantastic and beautiful morning meals. A good selection of fruits is consistently mentioned, and the barista coffees have been praised for their quality.
However, some guests feel that the breakfast offerings could be more reflective of Samoan cuisine, suggesting a need for more local dishes to enhance the cultural experience. Additionally, there are calls for increased variety in bread, cold cuts, and overall breakfast options. Some guests found the selection limited and desired hotter food, as well as more choices to cater to various dietary needs, like almond milk for lactose intolerance.
While some reviews point out elements that could be improved—including ensuring food remains hot and expanding menu options—the overall ambiance, friendly staff, and quality of specific items like the coffee make a notable impression. Despite certain shortcomings, the breakfast at Lava Hotel often succeeds in providing a pleasant start to the day for its guests.
Dinner
Dinner at Lava Hotel offers a mixed experience for guests, balancing between some exceptional culinary moments and areas needing improvement. Many guests rave about the delicious food and diverse menu options that cater to a variety of tastes, making it a good choice for those looking for satisfying dining experiences. Guests appreciate the good, reasonably priced food and drinks, and delight in dining at the 1905 Lava Hotel restaurant.
However, there is room for refinement, especially concerning consistency and service. Some guests have experienced delays in service, with meals sometimes taking longer to arrive and not always being served hot. The dinner menu, while generally good, is noted to be quite basic and Westernized, with limited local dish offerings that could enhance the dining experience for those seeking authentic flavors.
Guests have mixed feelings about specific dishes like the Lamb Shanks, with some advising against them, indicating a variance in dish quality. Despite these hiccups, the restaurant maintains a level of adequacy that seems to meet the expectations of many, but has potential for enhancements to improve overall satisfaction and ensure that every meal matches the captivating experiences found elsewhere within the hotel.
Rooms
Lava Hotel offers an impressive blend of cleanliness and aesthetic appeal in its rooms, making it a noteworthy choice for travelers prioritizing comfort and tidiness. Guests consistently praise the high level of cleanliness, noting that rooms are frequently cleaned beautifully and presentably. The room decor has been described as lovely and fantastic, with modern touches that appeal to many visitors.
Comfort is also a recurring theme, with rooms offering a cozy atmosphere complete with effective air conditioning facilities. Beds are routinely highlighted for their comfort, giving guests a restful sleep after long travels. Furthermore, spaciousness in some rooms ensures that they meet the needs of guests looking for a more relaxing stay.
However, potential guests should be mindful of certain limitations. Room sizes are occasionally criticized for being small, particularly the bathrooms, which could pose challenges to those seeking ample space. Some units are showing signs of wear and require minor updates, such as larger towels and bathroom renovations. Additionally, the hotel's pricing may lean towards the higher end for the compact space provided.
Despite a few drawbacks, including sporadic maintenance issues, the rooms are consistently cited as a reason to return. For those who value a modern, clean, and visually pleasing environment, Lava Hotel delivers a comfortable stay where the rooms stand out as a key highlight.
Beds
Lava Hotel is known for providing guests with a restful night's sleep, thanks to its notably comfortable beds. Visitors consistently describe the beds as super comfy, with many praising the high comfort level of both the mattresses and pillows. Rooms offer plenty of space and amenities, such as air conditioning, enhancing the overall sense of relaxation. While a few guests found the beds slightly too soft for their liking, the majority appreciate the inviting and cozy nature of the bedding. Overall, Lava Hotel's attention to guest comfort, particularly with its luxurious beds, contributes significantly to the guests' positive experiences.
Cleanliness
Lava Hotel offers a generally impressive level of cleanliness that has been frequently appreciated by guests. The hotel features modern and clean amenities, with high standards evident throughout most areas. Rooms are often described as very clean and tidy, with a consistent service from diligent staff ensuring they remain that way. Public areas, including the lobby, benefit from a contemporary design and sanitary upkeep, adding to the appeal for visitors. The hotel's modern facilities, such as the air-conditioned rooms and spotless bathrooms, further enhance guest comfort. Additionally, the 24/7 access to a clean and inviting swimming pool provides a relaxing retreat for guests. However, there have been occasional lapses in room readiness and external maintenance, suggesting some areas for improvement. Despite this, the combination of cleanliness, service, and location contributes to a positive overall experience at Lava Hotel.
Staff
Lava Hotel's staff receives widespread acclaim for their remarkable hospitality, consistently described as lovely, helpful, and attentive by guests. The friendly and welcoming demeanor of the staff greatly enhances the stay experience, with many pointing out their eagerness to assist and provide excellent customer service. The professionalism of the team is also noted, with staff being described as genuine and polite. The breakfast staff specifically stands out for their helpfulness, even if some guests found room for improvement in their efficiency. Despite occasional hiccups, such as being unaware of certain amenities or being occupied with personal distractions, most interactions with the staff are positive, underlined by an eagerness to resolve issues like room changes efficiently. Overall, the staff at Lava Hotel contribute significantly to its inviting and positive atmosphere, ensuring guests feel welcomed and well-taken care of.
Wi-Fi
Lava Hotel's WiFi generally receives positive feedback from guests, with many highlighting its ease of use and acknowledging the complimentary service. Several visitors note that the internet was fast and suitable for video calls, indicating strong and reliable connectivity in these instances. Guests also appreciate the helpful staff, who assist with resolving any internet issues quickly. However, there are mentions of inconsistent coverage, particularly in certain rooms or levels. Some guests experienced disruptions in service or needed additional codes from the front desk to maintain connectivity. Despite occasional glitches, the complimentary and fast WiFi stands out as a beneficial feature for many staying at the hotel.
Pool
The Lava Hotel boasts an impressive pool area that has captured the hearts of its guests. The pool is consistently described as great, lovely, and beautiful, providing a refreshing escape from the sweltering Samoan sun, especially with its nice, cold water. The fact that it is accessible 24/7 adds to its allure, allowing guests to enjoy a swim at any hour of the day or night. Families, in particular, appreciate the large size of the pool, making it perfect for children to enjoy.
However, there are a few areas for improvement. Guests have noted a lack of shade and privacy, as the pool is situated close to where people dine. Some have suggested adding umbrellas and lounges to enhance comfort and convenience around the pool area. Additionally, while the pool itself is clean, the overall maintenance of the area could be improved, and the availability of larger towels would be welcomed by many. Despite these minor critiques, the pool remains a highlight of the hotel, offering a delightful retreat for those seeking relaxation.
4 Star
Lava Hotel in Apia offers a unique blend of modern amenities paired with a Samoan ambiance, making it a standout accommodation option in the city. Its strategic location near the city center ensures convenience for guests eager to explore the area. The hotel is equipped with excellent, clean facilities, underscoring its reputation as a modern establishment in Apia. Guests consistently highlight the exceptional hospitality, noting the amazing staff and the exceptional level of service provided. While some reviews suggest that the hotel does not quite meet the expected standards of a four-star rating, describing it more closely as a two-star experience, others appreciate the overall offering as a nice new hotel with good facilities. Overall, Lava Hotel is recognized for its modern features and dedication to guest satisfaction, although there is some variability in perceptions of its star rating.
Yes, Lava Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Lava Hotel.
No, Lava Hotel doesn't allow dogs.
No, parking facilities aren't available at Lava Hotel.