Radisson Blu Plaza Resort & Convention Centre Karjat offers a serene and luxurious getaway nestled in the lush greenery of Karjat, close to Mumbai and Pune. The resort is praised for its scenic location, providing stunning views of the surrounding ghats and a tranquil atmosphere. The well-maintained facilities, including a beautiful swimming pool and well-appointed rooms, contribute to an overall rejuvenating experience.
The breakfast experience is highly regarded, offering a variety of options and catering to diverse tastes. Guests appreciated the kid-friendly menu and praised both the quality and quantity of the offerings. The staff's politeness and attentiveness added to a pleasant dining experience, although there were minor suggestions for improvement.
Dinner reviews are more mixed with commendation for the quality of Indian dishes and the special efforts made by the staff. However, some guests found the food to be overpriced and occasionally mediocre with suggestions for more variety, especially in non-vegetarian options. The dining experience was noted as inconsistent with differences in quality observed between different days.
Rooms at the resort are generally appreciated for their spaciousness, comfort and aesthetic appeal, particularly the deluxe rooms and suites. Balconies with pool or hill views were highly praised. However, some feedback indicated the need for room upgrades and better maintenance, particularly in the villas, which were not always up to the expected standards.
Cleanliness receives mixed feedback with many guests appreciating the clean rooms and well-kept ambiance, but others pointing out lapses such as unclean windows, cobwebs and poorly maintained areas. The swimming pool was also noted to have cleanliness issues, though it remains a popular feature due to its size and scenic setup.
The staff stands out for their excellent hospitality and attentiveness with many guests noting the warmth and helpfulness of the team across various departments. Specific staff members received commendations for their exceptional service, significantly enhancing the overall guest experience.
The spa at the resort is highly regarded for its peaceful ambiance and high-quality treatments, though some guests pointed out the lack of a sauna for individual use and the high pricing. Booking issues and occasional unaccommodating staff behavior were also noted.
The resort is particularly appealing to families, offering a range of activities that keep children entertained. The kids' play area, fun zone and family-friendly pool are highlights that contribute to an enjoyable stay for families.
Despite its many merits, there are mixed views regarding the resort’s five-star status. Some guests lauded it as a premium property, while others felt it fell short in certain service and cleanliness areas, leading to a varied guest experience.
Overall, Radisson Blu Plaza Resort & Convention Centre Karjat provides a luxurious and tranquil retreat with commendable service, ideal for families and those seeking a break from urban life. Improvements in certain areas could elevate the guest experience to fully meet the high expectations of a five-star resort.
Conveniently located near Mumbai's International Airport, ITC Maratha, a Luxury Collection Hotel, Mumbai, is an optimal choice for travelers who prioritize ease of airport access. Its superb proximity—often described as within walking distance or a short drive from the terminals—makes it highly praised by guests, especially those on tight schedules. Even though it's situated away from the city center, the advantage of a quick airport commute is a major plus.
ITC Maratha offers an excellent breakfast experience with varied and delicious options. Guests appreciate the wide selection of Indian and Western dishes, aesthetic breakfast area and attentive staff. Specific items, like the crispy Madu vada and omelets, receive high praise. Although a few reviews mention service delays and overcrowding, the general sentiment remains highly positive, enhancing the luxurious ambiance of the hotel.
Dinner at ITC Maratha is equally delightful, featuring renowned eateries like Yi Jing, Peshawari, Peshwa Pavilion, Dum Pukth and the Pan Asian restaurant. Authentic Indian cuisine, stand-out dishes like Chicken Tikka Kathi Wrap and delectable chocolates and desserts at Fable highlight the dining experience. While some minor reservations about limited options and cost exist, the overall feedback emphasizes the culinary excellence and variety.
Guest rooms are spacious, comfortable and well-appointed. Beautiful décor and luxurious bedding contribute to a comforting ambiance. The bathrooms are also praised for their cleanliness and design. Although there are occasional mentions of dated conditions and maintenance issues, the general consensus is positive with friendly and attentive staff enhancing the experience.
Cleanliness receives mixed reviews; many guests find the rooms and bathrooms perfectly clean and well-maintained. Housekeeping staff are commended for their efficiency. However, some critiques point out issues in corridors, carpets and certain rooms, highlighting a need for improved cleaning standards.
The hotel's exceptional staff and service earn it high marks. Courteous and friendly, the staff, especially the reception and housekeeping teams, contribute significantly to guest satisfaction. Despite occasional service lapses, the overall dedication to providing an outstanding hospitality experience is clear.
Wi-Fi is generally satisfactory with excellent speed noted by many guests. However, some issues such as slow internet and lack of post-checkout connectivity highlight areas for improvement.
The spa and wellness facilities are standout features, offering valuable and relaxing services. Guests appreciate the professional and friendly staff, as well as the excellent steam room and pool. The gym, while adequate and clean, would benefit from more space and modern updates but remains a positive aspect of the wellness experience.
The pool area is lovely and well-maintained, providing a pleasant environment for relaxation and exercise. A dedicated kids' pool adds to the family-friendly atmosphere. Some critiques focus on maintenance issues and non-functional amenities, but overall, the pool receives positive feedback.
Parking at the hotel is generally satisfactory with safe parking environments and valet service adding convenience, despite occasional congestion and longer wait times.
ITC Maratha is highly recommended for families, offering a family-friendly atmosphere with large rooms and excellent service. Facilities like the pool cater to all ages and the attentive staff ensure that every family need is met, making it a great choice for those traveling with children.
In summary, ITC Maratha excels in providing a luxurious, convenient and overall highly satisfying experience for guests, marked by excellent dining options, spacious rooms and exceptional service, positioning it as a standout choice for travelers in Mumbai.
Categories
Spa
Pool
Children's Pool
Outdoor Pool
Luxury
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