Aparthotel Essenzia de Castilla
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Summary of reviewsAparthotel Essenzia de Castilla, located in the charming town of Aranda, is consistently praised for its prime location and modern facilities. The hotel’s proximity to the historic center and main city square, as well as nearby amenities such as supermarkets and pharmacies, allows guests to explore the town easily while enjoying a tranquil and quiet atmosphere. Ample free parking nearby adds to the convenience for those arriving by car.
The accommodation is noted for its modern design, spacious and comfortable rooms and effective noise insulation, ensuring a restful environment. The inclusion of basic kitchen facilities enables guests to prepare meals, compensating for the lack of provided breakfast. Complimentary coffee capsules, a coffee machine and water bottles further enhance the experience. Though minor cleanliness issues such as occasional dirty floors and stains on linens have been noted, these do not overshadow the overall positive impression of cleanliness and comfort.
Guest feedback highlights satisfaction with the beds, often described as very comfortable and conducive to a good night’s sleep, though some improvements in pillow quality and consistent cleanliness of linens could enhance the experience.
While the automated check-in process is appreciated for its efficiency, the lack of in-person reception staff has been a point of concern for some, particularly regarding the availability of essential supplies and the overall guest service experience. Despite this, interactions with staff, when they occur, are generally positive and helpful.
The free wifi is praised for its reliability and strong connection, contributing to a satisfactory stay. Overall, Aparthotel Essenzia de Castilla is recommended for its top-notch location, modern and comfortable accommodations and ease of access, catering well to both short-term and extended stays in Aranda.
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The accommodation is noted for its modern design, spacious and comfortable rooms and effective noise insulation, ensuring a restful environment. The inclusion of basic kitchen facilities enables guests to prepare meals, compensating for the lack of provided breakfast. Complimentary coffee capsules, a coffee machine and water bottles further enhance the experience. Though minor cleanliness issues such as occasional dirty floors and stains on linens have been noted, these do not overshadow the overall positive impression of cleanliness and comfort.
Guest feedback highlights satisfaction with the beds, often described as very comfortable and conducive to a good night’s sleep, though some improvements in pillow quality and consistent cleanliness of linens could enhance the experience.
While the automated check-in process is appreciated for its efficiency, the lack of in-person reception staff has been a point of concern for some, particularly regarding the availability of essential supplies and the overall guest service experience. Despite this, interactions with staff, when they occur, are generally positive and helpful.
The free wifi is praised for its reliability and strong connection, contributing to a satisfactory stay. Overall, Aparthotel Essenzia de Castilla is recommended for its top-notch location, modern and comfortable accommodations and ease of access, catering well to both short-term and extended stays in Aranda.
Hotel for Honeymoon
Romantic Hotel
4-Star Hotel
About Aparthotel Essenzia de Castilla
License: AT09/59
Guest Reviews
Location
Guests appreciate the ease of parking with ample free parking spaces available nearby, making it ideal for those arriving by car. The peaceful setting of the hotel provides a serene retreat away from the hustle and bustle, yet remains close enough to the vibrant energy of downtown Aranda. The hotel’s location also offers a quiet and tranquil atmosphere, ensuring a restful stay without the noise often associated with central areas.
The modern and clean facilities, along with the spacious and comfortable rooms, further add to the attractiveness of Aparthotel Essenzia de Castilla. The combination of a prime location, ease of access and high-quality accommodations makes this aparthotel a favorable choice for both short-term and extended stays in Aranda.
Breakfast
Rooms
The location is also frequently mentioned as a significant advantage, being very close to the center yet removed from the hustle and bustle, allowing for a peaceful stay. The rooms appear exactly as depicted in the photos and the facilities, including kitchenettes and large TVs, are highly regarded. Cleanliness is a standout with many guests commending the friendly cleaning staff and the overall tidy condition of the rooms.
However, a few reviews noted occasional issues with cleanliness and missing amenities, such as dish drainers and coffee capsules. Despite these minor drawbacks, the general sentiment remains positive with many recommending the aparthotel for its spacious, comfortable and modern accommodations. The efficient electronic check-in process and good value for money further enhance the guest experience at Aparthotel Essenzia de Castilla.
Beds
However, not all aspects get accolades. There are some concerns about the pillows, which are often mentioned as worn out, not comfortable or even wrinkled. A few guests noted that pillows were either insufficient or absent altogether. Furthermore, while many beds are reported to be clean, there are instances where guests encountered soiled sheets and mattress protectors that trap heat, detracting from an otherwise comfortable sleep experience.
In summary, while the beds at Aparthotel Essenzia de Castilla are generally well-received for their comfort and quality, improvements in pillow quality and consistent cleanliness of the sheets would enhance the overall guest experience.
Cleanliness
However, many reviews highlight significant issues with the cleaning service. Common complaints include dirty floors and kitchen utensils, stains on the sheets and towels and cobwebs on the ceiling. Some guests found leftover food particles, hairs and even blood stains that point to an overall inadequate cleaning routine. Specific areas such as the bathroom mirror, shower door and sinks were often reported to be neglected. Guests also mentioned the lack of regular cleaning and maintenance with some having to change sheets and wash them themselves.
Overall, while the hotel impresses with its modernity, location and amenities, there’s a glaring inconsistency with the cleanliness standards that could detract from the overall experience.
Staff
Guests frequently mentioned the absence of in-person staff at the reception, noting that check-in and registration have to be done via terminals outside the building, which can be time-consuming, especially for larger groups. Issues like no response from the hotel when contacted, waiting for assistance and the unavailability of staff to address problems were repeatedly highlighted. Furthermore, there were comments about the lack of essential room supplies such as toilet paper and towels and the difficulty in obtaining these due to the absence of on-site staff.
Despite these challenges, guests acknowledged that those staff members available over the phone or seen occasionally were kind, polite and efficient, striving to resolve issues as best as they could. However, the recurring theme was the need for more direct and in-person interaction to enhance the overall guest experience.
Wi-Fi
No, Aparthotel Essenzia de Castilla doesn't have any pool.
No, a spa isn't available at Aparthotel Essenzia de Castilla.
No, Aparthotel Essenzia de Castilla doesn't allow dogs.
No, parking facilities aren't available at Aparthotel Essenzia de Castilla.
No, Aparthotel Essenzia de Castilla doesn't have a gym.
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