The hotel's highly personalized 24-hour service, in combination with the elegant surroundings of the highest quality, makes a home away from home for people who know and appreciate the best.
A luxurious Arizona hotel that fits majestically into its Sonoran Desert setting. It's surrounded by a lush forest, sitting on a land inhabited by the indigenous Hohokam people a long time ago.
Summary of reviews
The Ritz-Carlton, Dove Mountain, is a fantastic hotel with exceptional staff who provide the best customer service imaginable. The personnel are courteous, welcoming and helpful, exhibiting exceptional professionalism. The hotel is well led by someone who knows customer service, ensuring that the staff is always attentive and friendly, offering excellent service that goes above and beyond. Although some guests mention slow service, this seems to be due to the hotel being severely understaffed, which in no way detracts from the high standards set by the hotel's exceptional staff. Overall, The Ritz-Carlton, Dove Mountain, is a wonderful place to stay thanks to its wonderful staff, who will go out of their way to ensure that every guest leaves satisfied.
Ventana Canyon Club and Lodge is a beautiful resort located in the heart of Ventana Canyon, offering stunning views of the surrounding mountains and wildlife sightings. The property boasts an expansive golf course and tennis facilities, providing guests with endless recreational opportunities. The rooms are well-equipped, spacious and comfortable with large balconies and clean beds. Although some rooms may have outdated furnishings, they are kept clean and spacious. The staff is exceptional with many guests praising their friendly and helpful service. The pool is well-maintained and received high praise from guests with families loving the separate area for kids. The beds are comfortable and clean with many guests calling them the "best beds ever!" Overall, Ventana Canyon Club and Lodge is a beautiful, relaxing and clean old-school classy resort that will leave you feeling refreshed and rejuvenated.
The Phoenician, a Luxury Collection Resort in Scottsdale is a top-notch destination for those seeking a luxurious getaway. The resort is situated in a beautiful location with stunning grounds and surroundings, while still being conveniently close to upscale restaurants, malls and hiking trails. Guests rave about the top-quality breakfast, although some found the prices to be expensive. The rooms are modern, spacious and well-appointed with luxurious bathrooms, although some could use updating. The resort is exceptionally clean with guests praising the immaculate grounds, gym and rooms. The staff is friendly, attentive and goes above and beyond to ensure a pleasant and comfortable experience. The pool area is fantastic, although during peak periods, the hotel needs to reconsider its pool policies. Overall, The Phoenician is a five-star resort that offers a peaceful and beautiful atmosphere, making it worth every penny for a luxurious stay in Scottsdale.
The Wigwam is a charming and historic resort nestled in beautiful grounds, making it the perfect location for a relaxing getaway. Guests have raved about the delicious breakfast and dinner menus with every meal being on point. The hotel offers a range of rooms, including bungalows and suites with most guests appreciating the cleanliness and comfort of the rooms. The staff at The Wigwam receive high praise from guests with words like 'exceptional', 'fantastic', 'courteous', 'attentive' and 'helpful' being used to describe them. The Aveda spa is a highlight for guests with many describing it as amazing. The pool is a standout feature that guests absolutely loved during their stay with many mentioning that it was nice or even gorgeous. The Wigwam is a great choice for families with plenty of activities for kids and accommodating staff. The historic appearance of the building adds to the unique opportunity to immerse yourself in the history of Arizona.
Holiday Inn Club Vacations Scottsdale Resort is celebrated for its superb location, providing guests convenient access to nearby shops, restaurants, and local attractions. The resort's strategic positioning enhances the ease and enjoyment of visitors' stays while offering multiple pools for relaxation.
The accommodations at the resort receive high praise for their spacious and clean rooms, ideally suited for families and groups of friends. Guests appreciate the well-furnished villas and condos, equipped with full kitchens, in-unit washers and dryers, and ample storage space. These rooms are noted for their beautiful decor and comfortable amenities, ensuring a pleasant and convenient stay.
Impeccable cleanliness is another standout feature of the Scottsdale Resort. Guests frequently commend the modern and well-maintained design of both the accommodations and the property itself, creating a serene and inviting environment. The friendly and helpful staff further contribute to the overall positive experience, providing guests with excellent service and care.
The resort's staff is recognized for their friendliness and helpfulness, with consistent praise for the welcoming atmosphere they create. The front desk staff are particularly noted for their kindness and accommodating nature, reflecting a commitment to exceptional guest service.
The pool experience at the resort is a major highlight, offering a variety of pools that cater to families and guests seeking relaxation. Families especially enjoy the child-friendly pools equipped with slides and attentive lifeguards. Although some amenities around the pool area, such as sun beds and sunshade, could be improved, the pool area remains a favorite aspect of the resort.
Overall, Holiday Inn Club Vacations Scottsdale Resort offers a well-rounded vacation experience characterized by its prime location, spacious accommodations, outstanding cleanliness, friendly staff, and delightful pool options, making it a top choice for visitors in Scottsdale.
The Westin Kierland Villas in Scottsdale is highly praised for its exceptional staff who go above and beyond to ensure guests feel welcome and comfortable. Guests rave about the warm welcome they receive upon arrival and the staff's willingness to cater to their needs. The staff is described as amazing and providing excellent service throughout the hotel. Special recognition is given to their willingness to cater to dietary restrictions. Overall, guests feel well taken care of by the friendly and attentive staff at The Westin Kierland Villas.
The Westin La Paloma Resort & Spa is a stunning property located on the North side of Tucson, offering incredible views of the Catalina Mountains and beautiful Arizona setting. The location is perfect for those who want to explore the outdoors with easy access to hiking trails and there are plenty of dining and shopping options nearby. The hotel offers a great breakfast with delicious food and a beautiful view from Azul restaurant, although there were some issues with long wait times for tables and limited choices for vegetarians. The dining options at the hotel have mixed reviews, but some guests found amazing food at the golf course restaurant and the Latin restaurant. The hotel offers a variety of rooms, some of which are beautiful, spacious, comfortable and well-maintained, while others complained that the rooms were outdated and lacked some basic amenities. The hotel is clean and well-maintained according to most guest reviews and the staff are friendly, attentive and eager to help, making for excellent service. The pool area is a standout feature with excellent service and great options for food and drinks and families have plenty of options with five swimming pools, a waterslide and a kiddie pool for younger children. The hotel is a luxurious retreat with exceptional facilities and services and despite a few negative comments, the majority of guests were pleased with their experience and would highly recommend it.