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Summary of reviewsHôtel Arles Plaza is highly praised for its strategic location, cleanliness, and family-friendly environment. Conveniently situated just a short walk from Arles' historic center, the hotel provides easy access to local attractions and dining options while maintaining a peaceful atmosphere. Its exceptional parking facilities, including free onsite parking and electric car charging stations, enhance its appeal for travelers with vehicles.
Guests appreciate the spacious and comfortable rooms, ideal for families and groups, noting their clean and welcoming environment. The modern amenities and quality bedding contribute to a comfortable stay, though some rooms may vary in their spaciousness. The hotel's leisure facilities, particularly the pool area, are well-received, featuring a heated pool with a retractable roof and a jacuzzi, providing a relaxing retreat after exploring the city.
The staff at Hôtel Arles Plaza receive consistent commendations for their friendliness and professionalism, contributing to a guest-oriented atmosphere. Despite some language barriers, their helpfulness and knowledge enhance the overall experience. While breakfast receives mixed reviews regarding service consistency and offering variety, many guests still enjoy the meals provided. Additionally, the lack of a full-service restaurant is offset by the abundance of dining choices nearby.
The hotel goes above and beyond for family visitors, offering spacious family rooms and a range of kid-friendly activities, including a dedicated play area. The overall cleanliness, combined with thoughtful amenities and a strong emphasis on guest comfort, makes Hôtel Arles Plaza a commendable choice for visitors seeking a welcoming and relaxing environment. While there are areas with room for improvement, such as internet connectivity and breakfast offerings, the hotel overall provides excellent value for money and a pleasant stay for travelers in Arles. Show more
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Hotel with Spa
This hotel is a good choice in Arles. It has a refreshing indoor pool and jacuzzi, offering guests relaxation and wellness facilities.
Family Friendly Hotel
This hotel welcomes families with an indoor public bath and a free daily manager's reception. It offers a playground, an indoor pool with sun loungers, and family quadruple rooms. The hotel provides a blend of comfort and convenience with helpful staff and free in-room WiFi.
Dog Friendly Hotel
This hotel is dog-friendly and provides amenities such as an indoor pool and bar, ensuring a comfortable stay for both owners and their pets. Its central location in Arles makes it convenient for exploring the city with your dog.
Hotel with Swimming Pool
This hotel offers a heated swimming pool that is covered in the winter and open in the summer, allowing for year-round enjoyment. It also features a fitness room and a bar with a view of the pool.
Heated Pool Outdoor Pool
Business Hotel
This hotel offers a 24-hour business center, 4 meeting rooms, and free self-parking, making it suitable for business travelers. It also provides amenities like complimentary newspapers in the lobby and a 24-hour front desk.
Hotel with Parking
This hotel offers a free and secured car park renovated in 2021, including an electric charging point. It is conveniently located for exploring Arles, Camargue and Alpilles.
EV charging stations
Accessible Hotel
This hotel has obtained the 'Tourism & Handicap' label, signifying a guarantee of efficient and adapted reception for disabled individuals. It also offers a free and secured car park.
Hotel with Gym
This 4-star hotel features a fitness room with natural light and necessary workout equipment. It also offers a heated swimming pool, wellness areas with a hammam and whirlpool, and is conveniently located near the city center for jogging or hiking.
Hotel with EV Charging Stations
This hotel offers a free electric charging point for electric cars, located within its secured car park with 48 parking spots. The car park was renovated in 2021, ensuring modern facilities for guests.
4-Star Hotel
Located in the heart of Arles, this hotel offers an indoor pool and spa facilities. Its central location makes it convenient for exploring the city's attractions. The hotel provides modern amenities and comfortable accommodations.
Hotel with Outdoor Pool
This hotel features a heated swimming pool that is covered in the winter and open in the summer, allowing for year-round enjoyment. Guests can relax on the deckchairs under the Provencal sun. A wellness area is also available.
Hotel with Heated Pool
Hôtel Arles Plaza boasts a large heated indoor pool that can be uncovered during warm weather, providing flexibility. The facilities also include a Jacuzzi and a steam room for guest relaxation.
Hotel for Honeymoon
Romantic Hotel
Room Types
Classic Double RoomAll rooms are air-conditioned and include an en suite bathroom with free toiletries.
Classic Triple RoomAll rooms are air-conditioned and include an en suite bathroom with free toiletries.
Family RoomAll rooms are air-conditioned and include an en suite bathroom with free toiletries.
Superior Double RoomAll rooms are air-conditioned and include an en suite bathroom with free toiletries.
Extras in this room include a walk-in shower and a free bottle of mineral water on arrival.
Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Classic Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Superior Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a hairdryer and slippers. The twin room provides air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Superior Triple RoomFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The triple room features air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.
Duplex SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a hairdryer and slippers. The suite offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as pool views. The unit has 4 beds.
Apartment with TerraceThis apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. Boasting a terrace, this apartment also features air conditioning, soundproof walls and a flat-screen TV with satellite channels. The unit has 4 beds.
Guest Reviews
7.8
Good
Location
Hôtel Arles Plaza boasts a prime location that is ideal for exploring the charming city of Arles. The hotel is a mere 10-minute walk from the historic center, allowing guests to conveniently access the city's attractions, restaurants, and cafes on foot. Despite its proximity to major sights, the hotel maintains a quiet atmosphere, offering guests a peaceful retreat after a day of sightseeing. Free parking is available, which is particularly appealing for those traveling by car, providing easy access to both the city center and nearby highways. The hotel itself comes equipped with comfortable rooms and all necessary amenities, including a swimming pool and hot tub, ensuring a pleasant and relaxing stay. Overall, Hôtel Arles Plaza offers a strategic and tranquil setting, making it a great choice for visitors looking to immerse themselves in the vibrant culture and history of Arles.
Breakfast
At Hôtel Arles Plaza, the breakfast experience seems to offer a mixed bag of impressions. Many guests commend the breakfast for its quality, variety, and abundance, celebrating the fresh choices and generous portions available. The presence of fresh orange juice and a wide selection of both sweet and savory options have been highlighted as positives, with some guests even considering it among the best they've had. The dining ambiance is enhanced by friendly and smiling staff, which contributes to a pleasant start to the day.
However, not all reviews share this enthusiasm, with several pointing out inconsistencies in service and offerings. There are remarks about breakfast being a bit overpriced for the level of variety and quality provided, with some guests noting limited choices, cold scrambled eggs, and a shortage of fresh produce at times. The quality and replenishment of certain items, such as fruits and hot dishes, have been cited as areas in need of improvement to meet the expectations of a 4-star establishment.
Overall, while Hôtel Arles Plaza offers a breakfast that many find satisfying and enjoyable, there are clear opportunities to enhance the experience by addressing service consistency and expanding the variety of options available.
Dinner
Hôtel Arles Plaza boasts a convenient location for exploring the nearby sights on foot, making it an ideal choice for travelers eager to discover the area. While the hotel lacks a full-service restaurant for individual guests, it does offer a good bar where guests can enjoy snacks and light dishes for dinner. The absence of a regular dining service might disappoint those wishing to dine in, as the restaurant is typically only available for groups or private events. However, the wealth of dining options in the surrounding area ensures that guests have plenty of alternatives for their culinary needs, despite the hotel's dining limitations.
Rooms
Hôtel Arles Plaza boasts a variety of room options that generally leave guests satisfied with their stay. The accommodation repeatedly receives praise for its spacious and comfortable rooms, which are well-suited for families and groups. The high ceilings and uncluttered layouts contribute to a welcoming atmosphere, while modern amenities, including flat-screen TVs, minibars, and coffee machines, add to the convenience.
Cleanliness is a consistent highlight, with many guests noting the immaculate state of both rooms and bathrooms. The décor appears to combine functionality with a pleasant aesthetic, complemented by quality bedding that ensures a comfortable night's sleep.
However, not all rooms are created equal; some guests find certain spaces smaller than expected, which can be an issue when multiple guests are sharing. Despite this, the large superior rooms and family suites are notably spacious and well-received. Additionally, soundproofing is generally effective, contributing to a peaceful stay despite the hotel’s central location.
Overall, Hôtel Arles Plaza offers good value for money, with its combination of cleanliness, location, and room comfort making it a solid choice for travelers.
Beds
At Hôtel Arles Plaza, guests can expect a truly restful night's sleep, as the reviews frequently highlight the exceptional comfort of the beds and bedding. The hotel ensures a quality sleep experience with spacious, king-size beds and top-notch mattresses that promise a restful retreat. Many guests have praised the beds for being extra comfortable, often noting that they slept exceptionally well. The bedding is consistently described as impeccable, adding to the overall comfort. The rooms match the comfort of the beds with their spacious and well-equipped design, making them a perfect haven for relaxation. Coupled with good service, a convenient location, and pleasing interior decor, Hôtel Arles Plaza offers an inviting and comfortable stay. The luxurious bedding is undoubtedly one of the standout features, ensuring that guests leave well-rested and pleased with their experience.
Cleanliness
Hôtel Arles Plaza has garnered praise for its exceptional cleanliness, standing out for its well-maintained premises and spacious, tidy rooms. Visitors commonly highlight the hotel's modern and spotless facilities, noting the welcoming atmosphere and attention to detail in maintaining a high standard of hygiene. The establishment is frequently described as clean and comfortable, with many guests emphasizing the impeccable state of the rooms and the overall structure. Friendly and attentive staff further enhance the visitor experience, ensuring a pleasant stay. Common areas, including parking and the wellness space, are kept in a tidy condition, and the hotel’s location adds to its appeal, providing convenience for exploring the surroundings.
While the majority of feedback is positive, some guests point out minor issues, such as occasional lapses in pool cleanliness and certain bathroom fixtures showing signs of wear. A handful of reviews mention areas like the breakfast room not meeting cleanliness expectations, though these seem to be isolated incidents.
Overall, Hôtel Arles Plaza impresses with its cleanliness and comfort, living up to the expectations of many of its visitors, making it a commendable choice for travelers seeking a neat and welcoming stay.
Staff
Visitors to Hôtel Arles Plaza consistently highlight the hotel's staff as one of its standout features. With an impressive track record of friendliness and approachability, the staff are described as accommodating, helpful, and attentive. The warmth of their welcome, along with their professional demeanor, leaves a lasting positive impression on guests. Receptionists, and indeed the entire team, are noted for their kindness and ability to provide a seamless check-in experience. Staff members are frequently commended for being knowledgeable and proactive in offering assistance, whether that involves sightseeing tips or resolving guest inquiries.
Moreover, the staff's ability to maintain a helpful and smiling presence contributes to a welcoming atmosphere throughout the hotel. Despite encountering some language barriers, the team strives to communicate effectively with guests from varied backgrounds. Importantly, a few reviews noted the staff's reduced availability at times, but this appears to be an exception rather than the rule. All in all, the dedication and amiability of the staff at Hôtel Arles Plaza make it a recommended choice for visitors seeking personable service and a supportive, guest-oriented environment.
Wi-Fi
Hôtel Arles Plaza offers a mixed experience when it comes to internet connectivity, with guest reviews reflecting varied opinions. The hotel provides free Wi-Fi, a positive aspect for budget-conscious travelers who appreciate the good value for money. Some guests have reported strong Wi-Fi access, with the internet described as convenient and the connection good. The facilities have been praised as relatively high-tech, adding to the comfort of staying at this reasonably priced hotel.
However, there is a contrasting narrative regarding Wi-Fi performance, with several guests indicating issues such as patchy signals, constant drops, and insecure connections. While some guests had a perfect internet experience, others struggled with connectivity problems, signaling inconsistency in Wi-Fi service. Despite these drawbacks, the free Wi-Fi service generally seems to work well for many guests. Overall, Hôtel Arles Plaza provides an affordable stay with a generally satisfactory internet experience, though there may be moments requiring patience with the Wi-Fi.
Spa
Hôtel Arles Plaza offers a spa experience that includes a variety of facilities designed to enhance relaxation. Guests particularly appreciate the clean and well-maintained wellness and spa areas. The sauna and heated indoor pool are notable features, often described as excellent and conducive to relaxation. The presence of a jacuzzi and pool adds to the enjoyment, with many finding these amenities a pleasure after a day exploring local attractions.
While the spa has many positive features, it is not without shortcomings. The steam bath and hammam have been reported to be out of order, and some guests faced issues with the jacuzzi, including fluctuating temperatures and service disruptions. Even with these inconsistencies, the overall atmosphere remains inviting, supported by excellent healthcare facilities.
Despite some technical hiccups, guests find the spa facilities to be largely sufficient for the hotel's size, offering a welcome retreat after a day visiting local monuments. The fun addition of flamingos at the pool area adds a unique touch, enhancing the overall appeal. While improvements could be made, the exceptional pool and jacuzzi stand out as highlights of the spa experience.
Pool
The Hôtel Arles Plaza boasts a variety of leisure facilities that have garnered positive feedback from its guests, particularly the pool area. The pool is frequently highlighted for its ample size and well-maintained condition. It features a retractable roof, making it versatile for different weather conditions, and is paired with a jacuzzi that offers an added touch of relaxation. The heated pool is a welcome relief during colder months, while in summer, it serves as a perfect spot to cool off. Guests appreciate the pleasant and spacious setup of the pool area, which is complemented by comfortable sun loungers and a clean environment. Although some reviews mention that the pool can sometimes be heavily chlorinated or cold, its general appeal remains strong. The combination of a pool, jacuzzi, and sauna provides a relaxing oasis within the hotel, appealing especially to travelers seeking comfort after a day of sightseeing in the beautiful surroundings of Arles. Despite some minor drawbacks, the pool area stands out as a significant advantage of staying at the hotel.
Parking
Hôtel Arles Plaza is noteworthy for its exceptional parking facilities, which guests have frequently highlighted as a standout feature of their stay. The hotel offers free onsite private parking, which is reserved exclusively for guests, providing a significant level of convenience and security. This includes ample parking spaces, with enough room for larger vehicles. The large parking lot is easy to access and situated directly within the hotel premises, ensuring guests can park without needing to reserve a space beforehand.
It also offers specialized amenities such as electric car charging stations, further enhancing its appeal for those traveling with electric vehicles. The parking facilities are secure, with some areas closed by a barrier operated by the reception, adding an extra layer of safety. Additionally, the hotel's location near the city center allows guests to enjoy easy access to local attractions, whether by foot or bike. These comprehensive parking amenities, paired with the hotel's proximity to the city's attractions, make it an excellent choice for travelers driving themselves or looking for convenient city exploration options.
Family
Hôtel Arles Plaza emerges as a haven for families seeking a comfortable and enjoyable stay. Perfectly positioned, this modern city hotel benefits from a prime location close to the center, making it convenient for families exploring the city. The family-oriented environment is exceptionally accommodating, offering spacious family rooms and suites that cater to groups of various sizes, including those with pets, allowing for privacy and comfort for all members, from toddlers to adults.
The hotel is equipped with numerous kid-friendly amenities that ensure a fun-filled experience. Guests praise the leisure areas featuring a pool, billiards, foosball, and video games, all thoughtfully designed to engage children and teenagers after a day of exploring. A dedicated play area for younger children, including a playhouse, coloring table, and toy chest, is particularly appreciated, providing age-appropriate entertainment options.
Families appreciate the attentive and supportive staff, who contribute to an inviting atmosphere by offering small touches, like candies for children. The practical common areas, combined with a well-stocked buffet and comfortable modern dining space, make meal times convenient and pleasant. The hotel’s attention to comfort is evident in the room design, with good soundproofing, comfortable beds, and quality bedding ensuring a restful stay.
In addition to leisure and comfort, the hotel is also noted for its practicality, offering plenty of free parking, making it suitable for families traveling by car. With its blend of comfort, ample activities, and supportive staff, Hôtel Arles Plaza stands out as an ideal choice for families seeking relaxation and enjoyable experiences during their stay.
4 Star
Hôtel Arles Plaza, often regarded as a 4-star establishment, seems to evoke mixed reactions from its guests. While some reviewers mention that the hotel lives up to its four-star promise, others suggest that it falls short of this standard, describing it as more suitable for a three-star rating. The facilities and services provided, including room size and breakfast offerings, appear to be points of contention. Guests frequently express dissatisfaction with the small rooms, dated décor, and breakfast quality, deeming them inconsistent with the expectations of a 4-star hotel. Additionally, issues such as the lack of evening dining options, non-functional air-conditioning during high temperatures, and occasional absence of hot water have been noted. Despite these critiques, some visitors still find value for money, appreciating the competitive pricing. Overall, while the hotel is deemed adequate by some, many feel it does not truly reflect the luxury typically associated with a four-star rating.
Accessible
Hôtel Arles Plaza offers guests notable accessibility features, particularly being conveniently located within walking distance to the center of Arles, making it easy for travelers to explore the city without the need for a car. Guests appreciate being able to leave their vehicles at the hotel even after checking out, adding to the convenience factor. The hotel provides rooms designed for people with reduced mobility, ensuring that essential features are considered for those who require them. There are wheelchair-accessible rooms available, although some feedback suggests that not all rooms may fully meet the needs of wheelchair users. While the accessibility of the hotel is generally regarded positively, specific details about access for guests of all abilities are not prominently mentioned.
Heated Pool
The Hôtel Arles Plaza offers a heated swimming pool that guests appreciate for its convenience and accessibility. This pool can be uncovered, allowing flexibility for different weather conditions. It includes features like a whirlpool and is available even during colder seasons, enhancing guest satisfaction. While the pool itself is heated and covered, the adjoining hammam facility is noted to be well-arranged, though it does not have heating. Overall, the inclusion of these wellness facilities adds value to the guest experience at this hotel.
Romantic
For travelers seeking a romantic retreat, Hôtel Arles Plaza appears to offer a serene and cozy atmosphere ideal for couples. Guests often describe their stays as very pleasant, with many expressing a desire to return for another perfect romantic weekend. The amenities such as the swimming pool, jacuzzi, and billiards add to the hotel's appeal, providing options for relaxation and leisure. Although the view from the room might not be noteworthy, the hotel's entrance hall impresses with its welcoming ambiance. Overall, Hôtel Arles Plaza provides a lovely experience for those looking to unwind with their significant other in a charming setting.
Dog Friendly
Hôtel Arles Plaza is a welcoming haven for travelers accompanied by their four-legged friends. The hotel prides itself on its dog-friendly environment, allowing pets access to all areas of the facility, making it an ideal option for families with dogs. Pets are warmly accepted, and it's heartening to see dogs being hosted with flexibility, even relaxing on sunbeds alongside their owners.
While there is an extra charge for bringing a dog, which some guests feel does not translate into added benefits or services specifically for the dogs, the overall welcoming nature of the hotel for pets is appreciated. Despite the language barrier experienced with some staff members in the breakfast room, the accommodating atmosphere remains a highlight for guests traveling with their pets.
Yes, Hôtel Arles Plaza has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hôtel Arles Plaza.
Yes, Hôtel Arles Plaza welcomes dogs.
Yes, parking facilities are available at Hôtel Arles Plaza.