Pousada Coração do Arraial

Arraial d' Ajuda -16.49315000, -39.07472100 , Alameda Das Eugênias, 22 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPousada Coração do Arraial, nestled in the heart of Arraial d'Ajuda, is celebrated for its prime location that offers unbeatable access to the town center, beaches, bars, shops and restaurants. Guests appreciate the ease of exploring the vibrant nightlife without needing a car, making it an excellent base for both leisure and adventure.

The inn's welcoming atmosphere is enhanced by a beautiful pool and cozy accommodations, receiving high marks for cleanliness and comfort. Visitors frequently praise the fresh and fragrant bed linens and the polite, friendly staff, particularly the attentive manager, Palmela. The well-structured breakfast, especially the kitchen staff's hospitality, adds to the overall delightful experience, even though some suggest minor improvements in food presentation and variety.

While the majority find the rooms clean and cozy, there are occasional mentions of a moldy smell and issues with bathroom lighting. Generally, the accommodations remain spacious and comfortable and the small pool serves as a pleasant feature when not crowded.

Cleanliness is a recurring highlight with many appreciating the impeccable upkeep and daily cleaning service. However, there are occasional mentions of maintenance issues such as non-working sockets and strong damp smells in some areas, suggesting a need for more consistent upkeep.

The staff at Pousada Coração do Arraial is frequently described as exceptionally friendly and helpful, significantly enhancing the guest experience. Receptionists, attendants and even the cook receive commendations for their warm and accommodating demeanor, although some minor incidents of loud conversations were noted.

The pool area provides a mixed experience. While some guests enjoy the clean and well-maintained pool, citing it as a delightful spot for family relaxation, others faced inconveniences due to renovations or cleanliness concerns.

Finally, the beds receive mixed reviews. Some guests find them quite comfortable, while others point out issues with old and overly soft mattresses, stained linens and general discomfort. Attention to updating and maintaining the bedding could considerably enhance the guest experience.

Overall, Pousada Coração do Arraial offers a strong blend of excellent location, cleanliness and friendly service, making it a favored choice for travelers despite some areas needing attention.
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Dog Friendly Inn
Pousada Coração do Arraial is a pet-friendly hotel.

Inn Taking Steps Towards Sustainability

Inn with Swimming Pool

  Outdoor Pool  


Small Inn

Inn with Outdoor Pool

Room Types
Deluxe Suite This suite features a rooftop pool. The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a minibar, a wardrobe, a tiled floor as well as garden views. The unit has 2 beds.

Deluxe Room (2 Adults + 1 Child) The rooftop pool is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, a tiled floor as well as garden views. The unit has 2 beds.

Standard Double Suite The rooftop pool is the standout feature of this suite. The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a minibar, a wardrobe, a tiled floor as well as garden views. The unit has 2 beds.

Deluxe Suite The rooftop pool is a top feature of this suite. The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a minibar, a wardrobe, a tiled floor as well as garden views. The unit has 2 beds.

Family Room with Balcony Guests will have a special experience as the family room offers a rooftop pool. The family room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 3 beds.

Suite with Balcony The rooftop pool is a top feature of this suite. The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Family Room with Balcony Guests will have a special experience as this family room provides a rooftop pool. The family room offers air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 3 beds.

Superior Suite Guests will have a special experience as this suite provides a rooftop pool. The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Suite Guests will have a special experience as this suite provides a rooftop pool. The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, a minibar, a wardrobe, a tiled floor as well as garden views. The unit offers 2 beds.

Chalet Guests will have a special experience as the chalet offers a rooftop pool. This chalet consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned chalet provides a flat-screen TV, a minibar, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
Located in the heart of Arraial d'Ajuda, Pousada Coração do Arraial boasts an exceptional location praised by many guests. The inn's prime location offers convenient access to the bustling town center, Mucugê street and the main tourist attractions, including beaches, bars, shops and restaurants. Guests can easily explore the nightlife and enjoy the lively atmosphere without needing to rely on a car.

The inn is clean, cozy and features a beautiful pool. The friendly and attentive staff, particularly manager Palmela, are highly commended for their welcoming and helpful service. A well-structured breakfast is also appreciated by visitors, contributing to the overall positive experience.

Despite being a simple inn, its central location makes it a top choice for travelers looking for a comfortable stay with great cost-benefit.

Breakfast
The breakfast at Pousada Coração do Arraial has received a mix of feedback from guests. Many visitors appreciated the great variety and quality of the offerings, describing it as tasty, delicious and exceptional. The traditional menu includes well-prepared dishes like tapioca and scrambled eggs, which guests found particularly delightful. The attentiveness and friendliness of the kitchen staff enhanced the dining experience, contributing to an overall positive impression.

Some found the breakfast simple yet functional and satisfactory with a sufficient range of options to meet expectations. The coffee, in particular, received high praise for its taste. On the other hand, a few guests noted areas for improvement, particularly in terms of cleanliness, food exposure and the variety of options available. Certain reviews mentioned issues like insects getting into the food, items not being fresh and inadequate organization. Despite these critiques, the general consensus leans towards a positive experience with the breakfast being characterized by its quality, taste and the welcoming nature of the staff.

Rooms
Pousada Coração do Arraial offers a cozy and welcoming atmosphere for guests seeking a simple yet comfortable stay. The rooms are widely noted for their cleanliness and comfort with new and soft bed linens and towels enhancing the overall experience. The inn's location close to the center proves convenient for exploring the surroundings.

However, some guests highlighted issues such as a strong moldy smell in some rooms, particularly near air conditioning units and inadequate lighting in bathrooms. Despite these downsides, the overall room structure is considered good, providing spacious, clean and well-maintained accommodations. Additionally, the inn features a small pool, which guests found pleasant when it was not crowded.

While there were some concerns about the smell of paint during maintenance work, the generally positive feedback emphasizes the inn's comfort and cleanliness, making it a solid choice for travelers.

Beds
The beds at Pousada Coração do Arraial receive mixed reviews from guests. On the positive side, some guests found the beds and pillows to be quite comfortable, even describing their beds as the most comfortable they experienced in South America. The use of multiple pillows was also appreciated by some. However, there are significant concerns highlighted by other guests. Many reviews mention that the mattresses are old, overly soft and in urgent need of replacement. Issues such as worn-out bedding, stained linens and dirty mattresses were also frequently reported. Several guests experienced discomfort due to mattresses that sank in the middle or were described as hard, leading to poor sleep quality and back pain. Overall, while there are commendations for comfort, the consistency and maintenance of the bedding appear to need considerable improvement.

Cleanliness
'Pousada Coração do Arraial' has received mixed reviews regarding its cleanliness and overall guest experience. On the positive side, many guests highlighted the impeccable cleanliness and organization of the rooms, emphasizing the fresh and fragrant bed linens. The daily cleaning service is noted as a positive feature with the friendly and polite cleaning staff enhancing the guest experience.

The guesthouse is described as simple yet comfortable with a cozy and welcoming atmosphere. Several reviews appreciated the clean and tidy environment, well-maintained spaces and the polite and attentive staff. The place is often cited as very clean and organized, making it a comfortable stay for guests.

However, some reviews pointed out issues such as non-working sockets and occasional strong damp smells. A few guests observed that the cleanliness in certain areas could be stricter, mentioning hygiene concerns with food and some rooms not being up to standard, citing mold and dirt. These concerns suggest that while many visitors had a positive experience, there are areas that require attention to maintain consistency in cleanliness and upkeep.

Overall, the guesthouse offers a good balance of comfort, cleanliness and friendly service, but attention to maintenance and strict cleanliness protocols could enhance the guest experience further.

Staff
Pousada Coração do Arraial boasts an exceptionally friendly and welcoming atmosphere, largely attributed to its attentive and polite staff. Guests consistently highlight the excellent service with special mention of the receptionist for being super friendly, polite and helpful. Many reviews commend the entire staff for their warm hospitality, noting that the personal reception was not only kind but also filled with thoughtful tips for making the most of their stay. Receptionists, attendants and even the cook have been singled out for their genuinely friendly and accommodating demeanor, making guests feel right at home. The majority of the team is described as great and their attention to guests' needs scores high marks. Although there were minor setbacks like occasional loud staff conversations and less thorough cleaning, the overwhelmingly positive remarks about the staff's friendliness and service quality significantly enhance the guest experience at Pousada Coração do Arraial.

Pool
The pool at Pousada Coração do Arraial offers mixed impressions among guests. Some highlight that the pool is clean and well-maintained, adding a pleasant vibe to their stay. It's situated on the second floor, adding a unique touch and features a grill area that enhances the overall experience. Others noted that the pool area is especially enjoyable for children, providing a decent spot for family relaxation. The attentive staff also contributes positively to the pool experience by providing excellent service.

However, several guests encountered issues, such as the pool being under renovation without prior notice, making it unusable during their stay. Some described the pool as too small, akin to a bathtub and noted that it occasionally appeared uncared for with debris making it unsanitary at times. Despite these setbacks, the clean, beautiful pool and supportive reception staff remain highlights for many visitors.


Yes, Pousada Coração do Arraial has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Pousada Coração do Arraial.

Yes, Pousada Coração do Arraial welcomes dogs.

No, parking facilities aren't available at Pousada Coração do Arraial.

No, Pousada Coração do Arraial doesn't have a gym.

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