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Arrecife Gran Hotel & Spa

Arrecife , Parque Islas Canarias, S/n (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Arrecife Gran Hotel & Spa is a luxurious 5-star hotel located in the heart of Arrecife, offering an exceptional location for visitors to explore the island. The hotel boasts stunning views from every room with some overlooking the beach directly. The breakfast buffet is amazing with high-quality food and a rich variety of options. The dining experience is generally positive with standout experiences at the ground floor restaurant and top floor panoramic restaurant. The rooms are spacious and modern, although some may benefit from minor refurbishments. The staff is friendly, helpful and professional, making the stay unforgettable. The spa is luxurious and relaxing, although access is not included in the hotel booking. The pool area has great facilities, but requires more maintenance. The hotel is located close to a beautiful beach, perfect for relaxing and soaking up the sun. The parking options are convenient, although some guests noted a lack of signage. While some guests have expressed disappointment with certain aspects of the hotel, overall the Arrecife Gran Hotel & Spa is a luxurious and upscale option for those looking for an extraordinary experience.
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Categories

5-Star Hotel

A five star hotel situated next to Arrecife’s El Reducto Beach which offers a spa, free Wi-Fi, indoor pool and panoramic views.

Luxury Hotel

Hotel near Golf Courses

Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room with Sea View The spacious, modern room offers sea views. It has wooden floors and large windows, and includes free Wi-Fi, a minibar and air conditioning.

Suite with Sea View The spacious, modern suite features a separate lounge and wonderful sea views. It has wooden floors and large windows which let in lots of natural light. It includes free Wi-Fi, a minibar, a safe and air conditioning, and comes with 2 single beds which can be joined together.

Double Room with City View The spacious, modern room features wooden floors and large windows with views of the city. It includes free Wi-Fi, a minibar and air conditioning.

Suite with Sea View (2 Adults + 1 Child) The spacious, modern suite features a separate lounge and wonderful sea views. It has wooden floors and large windows which let in lots of natural light. It includes free Wi-Fi, a minibar, a safe and air conditioning, and comes with 2 single beds which can be joined together.

Suite with City View This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Suite with City View This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 3 beds.

Imperial Suite The hot tub is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, executive lounge access, a coffee machine as well as sea views. The unit has 3 beds.

Deluxe Suite with Sea View Suite with panoramic sea views and a glass-enclosed rain shower with sea views. It has a comfortable bed, living room, TV, Minibar, Domotics and the possibility of opening the room with a mobile phone.

About Arrecife Gran Hotel & Spa

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Guest Reviews

8.6

Very Good

Location

Located in the heart of Arrecife, the Arrecife Gran Hotel & Spa boasts an amazing location for visitors looking to explore the island. Guests can enjoy a small, clean beach just outside the front door along with a pedestrian/cycle way. The hotel offers stunning views from every room with some overlooking the beach directly. The hotel is well-located for those looking to visit the entire island, while still being close to the airport. The location and accessibility of the hotel is exceptional and the staff are always available to provide assistance. For those who want to simply relax, the beachfront location is perfect for sunbathing and swimming. Overall, the Arrecife Gran Hotel & Spa is a great option for travelers looking for an extraordinary experience in an ideal location.

Breakfast

Arrecife Gran Hotel & Spa offers an amazing breakfast buffet with lots of choice and high quality food. Guests praise the freshly baked pastries and the rich variety of food on offer. Petit déjeuner fantastique, tres tres bien and superlativa are just a few of the words used to describe the breakfast experience. The buffet area is impressive with some guests going as far as to describe the breakfast as luxurious. Some guests mention a slow coffee machine or a lack of table service, but overall the feedback is overwhelmingly positive. The high quality and variety of the breakfast buffet, paired with the beautiful ocean views, make for an excellent start to the day at Arrecife Gran Hotel & Spa.

Dinner

The Arrecife Gran Hotel & Spa offers a variety of dining options for its guests with some standout experiences. The ground floor restaurant is highly recommended for its amazing breakfast and dinner. For something truly special, the top floor panoramic restaurant provides great views at night and delicious cuisine. However, the buffet dinner on the formula menu may not be up to par with five-star standards and lacks vegetarian options. Some guests also reported poor service from the waitstaff, but overall the food and dining experience received positive reviews with some guests considering it luxurious and fantastic.

Rooms

Arrecife Gran Hotel & Spa provides beautiful and spacious rooms with a high spec finish. The 11th floor suite is a knockout, offering fantastic views. Guests can enjoy comfortable beds in large, spotless and modern rooms, although some may benefit from minor refurbishments. Some rooms lack certain amenities, such as chairs or adequate curtains. However, upgrades to suites with ocean views are worth it and some rooms offer stunning panoramic views. Some guests note issues with noise, temperature and air conditioning. Overall, the hotel's rooms are clean, spacious and comfortable, making it a stunning choice for a holiday.

Beds

The beds at Arrecife Gran Hotel & Spa have received mixed reviews. While some guests found the beds very comfortable and the bedding soft and cozy, others reported uncomfortable beds that resulted in a poor night's sleep. The quality of the mattress also varied with some guests reporting old and worn-out mattresses with sagging or noisy springs. However, the great room and views made up for the mattress inconveniences. Additionally, some guests found the pillows too thin for their liking. Overall, the comfort of the beds at Arrecife Gran Hotel & Spa was subjective with some guests experiencing a restful night's sleep while others had difficulty sleeping.

Cleanliness

Guests at Arrecife Gran Hotel & Spa have generally praised the hotel's cleanliness with many describing it as spotlessly clean and perfect. Several guests have also noted that the rooms and facilities are very modern and comfortable. However, a few guests have reported issues with cleanliness, such as uncleaned bathrooms, dirty windows and floors and poorly made beds. A handful of guests have requested additional cleaning services during their stay and a few have suggested that the hotel could improve its cleanliness practices. Overall, guests appreciate the friendly staff and comfortable atmosphere of the hotel.

Staff

The staff at Arrecife Gran Hotel & Spa make it a standout destination for guests. In general, the staff have been described as friendly, helpful and professional. Guests have consistently praised the reception staff for being extremely friendly and welcoming. The waiting staff for the buffet and breakfast have been exceptional according to some of the reviews. Several guests have mentioned the staff are accommodating and always available to assist guests. Although there were some complaints about slow check-ins and long waits for elevators, the majority of guests have only positive things to say about their interactions with the staff. There are special mentions for specific staff members who made their stay memorable through their kindness, professionalism and attentiveness to guests' needs. Overall, the hotel has an amazing team that is attentive, helpful and flexible. The staff deserves a mention for making the stay at Arrecife Gran Hotel & Spa unforgettable.

Wi-Fi

Arrecife Gran Hotel & Spa offers its guests free Wi-Fi but according to a few guests, the connection can be a hit and miss. Some visitors faced challenges while trying to connect their TVs to Netflix, while others were unable to connect to the Wi-Fi altogether during the first two days of their stay. There were some mixed opinions regarding the Wi-Fi's functionality with some describing it as "complicated" and others noting that it did not work well. However, some guests appreciated the fact that they were given free Wi-Fi access via the website damewifigratis.com. Overall, while some guests encountered inconsistent Wi-Fi connectivity, others noticed no difficulties with it.

Spa

The Arrecife Gran Hotel & Spa boasts a luxurious spa that is a must-visit for guests. Many guests found it extremely relaxing with an perfect spa zone and top-notch pool and spa area. However, access to the spa is not included in the hotel booking and there are additional fees for some services like sauna. Some guests were disappointed by this, as they mentioned staying at comparable 4* hotels with free spa access. Despite this, the spa facilities were generally well-regarded with compliments for the massages, wellness offerings and variety of equipment. A few guests noted some maintenance issues during their stay, but overall, the spa was described as complete, clean and enjoyable.

Pool

The Arrecife Gran Hotel & Spa has a pool area with a sun deck and great facilities, including a pool bar on the 17th floor. However, there were not enough loungers and the pool area is tired. The pool itself had mixed reviews with some guests finding it nice but chilly, while others felt it was not warm enough. There is also an indoor pool, but guests complained about the cold water and unpleasant smell. Despite this, the covered pool with an exceptional view was a highlight for some guests. The restaurant and pool area offer great views of the sea and mountains. The location of the hotel is fantastic, facing the beach and the pool area has a lovely terrace. However, the pool and indoor pool require more maintenance with complaints about not enough sunbeds, a slight smell of drains and the need for more cleaning. Finally, guests loved the food, but some suggested extending the pool opening hours beyond 7 pm.

Beach

Arrecife Gran Hotel & Spa is a luxurious property located close to a beautiful beach. Guests can enjoy amazing views of the sea and the shoreline from the seafront suites which offer stunning beach views. Die Lage der Zimmer gegen den Strand gerichtet ist fantastisch (The location of the rooms facing the beach is fantastic). There is a small beach just outside the hotel which is perfect for relaxing and soaking up the sun in a peaceful atmosphere. However, some guests have reported that La playa es pésima (The beach is terrible). Nevertheless, the hotel's perfect location with a nearby clean beach ensures that guests can easily access the beautiful sandy shoreline. The hotel's restaurant offers a rich and delicious selection of food with a magnificent view of the ocean, the promenade and Playa de Reducto. Overall, if you're looking for a relaxing beach vacation, Arrecife Gran Hotel & Spa is an excellent choice as it is situated just in front of the beach, junto a la playa (next to the beach) which is only 20m away, so no problem!

Parking

The Arrecife Gran Hotel & Spa provides convenient parking options with the option of parking directly under the hotel. However, there were some concerns noted in guest reviews about the lack of signage in the parking area for access to the hotel and guests were advised to keep an eye out for this. Some guests also noted a fee of €20 for 24-hour parking in a nearby car park, while others found the hotel's on-site garage more affordable with a special hotel rate. Public parking options were also available under the hotel for a daily flat rate of €10. Overall, guests had positive experiences with the parking options at this hotel.

5 Star

The Arrecife Gran Hotel & Spa is advertised as a five-star establishment, however, some guests have expressed disappointment with the quality of certain aspects of the hotel. The lifts have been criticized for being slow and unreliable and not up to the standard of lifts found in four-star hotels. Some guests feel that the hotel does not provide the services expected of a five-star hotel despite being a luxurious and affordable option. Guests have generally enjoyed their stay, but some have remarked that there is room for improvement in terms of the quality of the hotel's facilities and services.

Luxury

If you're looking for a luxurious stay in Arrecife, look no further than the Arrecife Gran Hotel & Spa. This 5-star hotel boasts classy furnishings and modern design, creating a clean and upscale atmosphere. Guests have described their experience as amazing, fantastic and even feeling like true luxury. Despite a few complaints about the buffet and digital amenities, overall the service is 5-star quality and everything from the facilities to the location, restaurants and staff is perfect. From the spa to the comfortable rooms, this hotel truly deserves all five of its stars.

Yes, Arrecife Gran Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Arrecife Gran Hotel & Spa.

No, Arrecife Gran Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Arrecife Gran Hotel & Spa.

Yes, Arrecife Gran Hotel & Spa has a gym.

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