Goldman Empire
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Summary of reviewsThe Goldman Empire in Astana is highly regarded for its strategic and convenient location. Nestled in a serene courtyard yet close to major streets, it provides a peaceful atmosphere combined with easy access to numerous amenities, such as cafes, stores, and a shopping center, making it an excellent choice for both leisure and business travelers. The staff at Goldman Empire is consistently praised for their friendliness and professionalism, enhancing guests' experiences with their attentive service and warm hospitality.
Guests also highlight the exceptional breakfast offerings, with a buffet that caters to diverse tastes and is complemented by the excellent culinary skills of Chef Zarif. The inviting atmosphere in the dining area further enhances the breakfast experience, providing a delightful start to the day.
The rooms at Goldman Empire are generally appreciated for their cleanliness and comfort, offering everything necessary for a pleasant stay. Guests enjoy the cozy layouts and comfortable beds, contributing to a restful night's sleep. Although some rooms show signs of aging and maintenance issues, and there might be occasional smoke odors, the cleanliness and quality of bedding are notable positives.
While the hotel excels in several areas, the WiFi service is a notable drawback, with frequent complaints about weak signals and slow speeds. This issue could be problematic for business travelers requiring consistent internet access.
Overall, the Goldman Empire stands out for its convenient location, tasty breakfast, comfortable accommodations, and stellar staff service, making it a popular choice for visitors to Astana, despite a few areas needing improvement.
Categories
Guests also highlight the exceptional breakfast offerings, with a buffet that caters to diverse tastes and is complemented by the excellent culinary skills of Chef Zarif. The inviting atmosphere in the dining area further enhances the breakfast experience, providing a delightful start to the day.
The rooms at Goldman Empire are generally appreciated for their cleanliness and comfort, offering everything necessary for a pleasant stay. Guests enjoy the cozy layouts and comfortable beds, contributing to a restful night's sleep. Although some rooms show signs of aging and maintenance issues, and there might be occasional smoke odors, the cleanliness and quality of bedding are notable positives.
While the hotel excels in several areas, the WiFi service is a notable drawback, with frequent complaints about weak signals and slow speeds. This issue could be problematic for business travelers requiring consistent internet access.
Overall, the Goldman Empire stands out for its convenient location, tasty breakfast, comfortable accommodations, and stellar staff service, making it a popular choice for visitors to Astana, despite a few areas needing improvement.
Hotel with Parking
This hotel provides free parking, including free self parking and valet parking. Private on-site parking is available with no reservation needed.
Hotel with Indoor Pool
This 4-star hotel offers an indoor swimming pool and sauna. It is quietly located and provides spacious rooms with free Wi-Fi.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
4-Star Hotel
Guest Reviews
The Goldman Empire is praised for its excellent and convenient location, making it a popular choice in Astana, especially for those traveling for work. Nestled inside a quiet courtyard, guests appreciate the absence of car noise despite the hotel's proximity to major streets. The surrounding area boasts a variety of amenities, including cafes, stores, a shopping center, a hypermarket, and even a McDonald's, providing convenience for guests looking to explore or relax nearby. Visitors consistently highlight the friendly and polite staff, as well as the hotel’s high standards of cleanliness. This accommodation option is recommended for its strategic and peaceful setting, combining comfort with easy access to local attractions and necessities.
Visitors to the Goldman Empire have generally praised the breakfast offerings, with many highlighting the delicious and varied selections available. The breakfast operates on a buffet basis, which includes diverse and filling options to cater to a range of preferences. Guests have mentioned the consistency in quality, with fresh items available every morning, ensuring a satisfying start to each day. Though some have noted that the selection might not be particularly large, it is often complemented by the excellent taste of the dishes provided, leaving diners feeling content.
A significant number of reviews commend the efforts of the kitchen staff, particularly Chef Zarif, whose creations have left a positive impression on guests. The inviting dining atmosphere is frequently mentioned, adding to the overall pleasurable breakfast experience. While there are a few critiques regarding occasional shortages and a call for updates, the positives outweigh the negatives, making breakfast at Goldman Empire a notable part of staying there. Overall, it appears the breakfast service contributes positively to the hotel's reputation, assuring guests a good start to their day.
Goldman Empire offers a range of room experiences that vary from cozy and compact to spacious suites. Guests appreciate the cleanliness and tidiness of the rooms, with daily cleaning providing a fresh environment. Many rooms are equipped with everything needed for a comfortable stay, including good bedding and all advertised amenities. Comfortable beds are noted, although some guests find the mattresses a bit worn. The rooms provide a warm and quiet atmosphere, particularly those located at the end of corridors.
However, there are certain areas where improvements could enhance the guest experience. Some rooms show signs of aging, with worn-out doors and cracked ceilings. Carpets have been highlighted as needing replacement, and the lack of air conditioning in some prestige rooms can be a downside, especially during warmer months. Sockets near beds and facilities like ironing boards are missing in some rooms, which could inconvenience guests. Though non-smoking rooms are available, remnants of smoke odor have been detected occasionally.
Despite these issues, the room's layout is generally appreciated for being cozy and providing everything necessary for a pleasant stay. Large suites with separate living rooms are available for those needing more space, and overall, the cleanliness and comfort of the bedding receive positive mentions.
Goldman Empire offers a mixed experience when it comes to sleeping arrangements. For many guests, the hotel is a sanctuary of comfort, boasting comfortable sleeping places. The mattresses and pillows receive high praise for being fluffy and allowing for a restful night's sleep. Many reviews highlight the beds for their comfort, making them a standout feature of the accommodation. The bedding is frequently described as perfect, contributing to an overall sense of coziness.
Guests find the beds themselves generally acceptable, with some reviews noting the single beds at Goldman Empire as the widest in comparison to other hotels in Astana—a boon for solo travelers seeking space. However, a couple of feedback points hint at minor inconveniences. Some guests experienced discomfort due to older mattresses, while others found the bed for two people to be insufficiently spacious.
While the mattresses and bedding largely receive commendation, the experience can be marred by the room temperature, which can be cold despite external warmth. Fortunately, hotel staff provides heaters to counteract this issue.
Overall, the beds at Goldman Empire strike a positive note, usually ensuring a restful experience for guests seeking comfort and warmth during their stay.
Goldman Empire offers a mixed experience when it comes to cleanliness and maintenance. Many guests have praised the hotel for its clean and cozy atmosphere, noting that rooms are well-kept and beds are clean. The regular room cleaning and attentive staff contribute positively to the overall experience, along with thoughtful amenities like a free clean water supply in the corridor.
However, some areas show room for improvement. Issues were raised about unclean carpets, cobwebs in room corners, and inadequate mattress cleaning. The bathrooms have been described as occasionally dirty and cold, with some instances of unpleasant smells. While the lobby appears clean, certain rooms require updates, as guests have commented on the hotel's dated appearance, the maintenance issues, and periodic sewer smells in specific rooms.
Future visitors might appreciate the warm and polite service offered by staff, but should be prepared for potential challenges concerning the hotel's upkeep.
At Goldman Empire, guests can expect a warm welcome from a team that is consistently praised for their friendliness and professionalism. The hotel seems to prioritize creating a welcoming atmosphere, with many noting the politeness and helpful nature of the staff. Receptionists, especially, receive high marks for their attentiveness and willingness to assist with any needs. The waitstaff and hostesses also stand out for their exemplary manners, contributing to a pleasant dining experience. Overall, the staff at Goldman Empire plays a pivotal role in ensuring guests feel at home, making it a reliable choice for travelers seeking attentive service.
The WiFi at Goldman Empire appears to be a major area of concern for guests. Reviewers consistently mention weak signals and slow internet speeds. Connectivity issues seem to be prevalent across different rooms and floors, which may affect those needing reliable internet for work or streaming. While the hotel might offer WiFi services, the current performance and reliability may not meet the expectations of business travelers or visitors relying heavily on internet connectivity during their stay. It's an aspect potential guests should consider if robust internet access is a priority.
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Location
Breakfast
A significant number of reviews commend the efforts of the kitchen staff, particularly Chef Zarif, whose creations have left a positive impression on guests. The inviting dining atmosphere is frequently mentioned, adding to the overall pleasurable breakfast experience. While there are a few critiques regarding occasional shortages and a call for updates, the positives outweigh the negatives, making breakfast at Goldman Empire a notable part of staying there. Overall, it appears the breakfast service contributes positively to the hotel's reputation, assuring guests a good start to their day.
Rooms
However, there are certain areas where improvements could enhance the guest experience. Some rooms show signs of aging, with worn-out doors and cracked ceilings. Carpets have been highlighted as needing replacement, and the lack of air conditioning in some prestige rooms can be a downside, especially during warmer months. Sockets near beds and facilities like ironing boards are missing in some rooms, which could inconvenience guests. Though non-smoking rooms are available, remnants of smoke odor have been detected occasionally.
Despite these issues, the room's layout is generally appreciated for being cozy and providing everything necessary for a pleasant stay. Large suites with separate living rooms are available for those needing more space, and overall, the cleanliness and comfort of the bedding receive positive mentions.
Beds
Guests find the beds themselves generally acceptable, with some reviews noting the single beds at Goldman Empire as the widest in comparison to other hotels in Astana—a boon for solo travelers seeking space. However, a couple of feedback points hint at minor inconveniences. Some guests experienced discomfort due to older mattresses, while others found the bed for two people to be insufficiently spacious.
While the mattresses and bedding largely receive commendation, the experience can be marred by the room temperature, which can be cold despite external warmth. Fortunately, hotel staff provides heaters to counteract this issue.
Overall, the beds at Goldman Empire strike a positive note, usually ensuring a restful experience for guests seeking comfort and warmth during their stay.
Cleanliness
However, some areas show room for improvement. Issues were raised about unclean carpets, cobwebs in room corners, and inadequate mattress cleaning. The bathrooms have been described as occasionally dirty and cold, with some instances of unpleasant smells. While the lobby appears clean, certain rooms require updates, as guests have commented on the hotel's dated appearance, the maintenance issues, and periodic sewer smells in specific rooms.
Future visitors might appreciate the warm and polite service offered by staff, but should be prepared for potential challenges concerning the hotel's upkeep.
Staff
Wi-Fi
Yes, Goldman Empire has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Goldman Empire.
No, Goldman Empire doesn't allow dogs.
Yes, parking facilities are available at Goldman Empire.
No, Goldman Empire doesn't have a gym.
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