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NYX Esperia Palace Hotel Athens by Leonardo Hotels

Athens , 22 Stadiou (Show on Map)

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Summary of reviewsNYX Esperia Palace Hotel Athens by Leonardo Hotels is widely acclaimed for its prime location in the heart of Athens, providing guests easy access to iconic landmarks such as the Acropolis, Syntagma Square and Monastiraki Square. The central yet quiet locale is complemented by modern facilities and remarkable cleanliness, making it an ideal base for exploring the vibrant city.

Guests consistently praise the breakfast offerings, which include a varied and rich selection of fresh, high-quality products served on the 9th floor with stunning views of the Acropolis. Despite occasional crowding and minor issues with coffee machines, the breakfast experience is highlighted as phenomenal and indulgent.

Dinner at the hotel's rooftop restaurant is equally memorable with delicious food, spectacular sushi and breathtaking views of Athens and the Acropolis. The rooftop bar is also well-regarded for its cocktails and ambiance, although some guests note high prices and occasional service inefficiencies.

The hotel’s rooms are described as stylish, modern and clean, featuring luxurious amenities, excellent soundproofing and smart automation systems. While some reviews mention smaller room sizes and occasional noise, the overall consensus is positive with many guests appreciating the chic decor and comfortable setup.

Cleanliness is a standout feature with rooms and common areas frequently described as spotless and well-maintained. The daily cleaning service reinforces the hotel's commitment to high standards of upkeep, ensuring a pleasant stay for visitors.

The staff at NYX Esperia Palace Hotel are commended for their exceptional service, friendliness and professionalism. Attentive and helpful, the team contributes significantly to a positive stay experience, despite occasional reports of inconsistency and understaffing.

The free Wi-Fi is generally praised for its speed and responsiveness, though there are some mentions of instability during peak times and issues in certain rooms.

The hotel’s spa is lauded for its luxurious amenities, including saunas, steam rooms and a hot pool. Guests find the spa relaxing and well-maintained, despite its small size and occasional temperature issues with the pool. The gym, while small and sometimes crowded, is appreciated for meeting exercise needs.

The various pool options, including the rooftop pool, offer clean and well-maintained facilities with stunning views, particularly of the Acropolis. However, limited seating and early closing times are noted as areas for improvement.

Guests frequently mention the comfort of the beds, often describing them as very comfortable with high-quality bedding. However, there are occasional comments about bed types and mattress firmness.

Despite some inconsistencies in service and decor preferences, the overall positive experience at NYX Esperia Palace Hotel Athens by Leonardo Hotels, including its luxurious amenities, exceptional location and dedicated staff, makes it a highly recommended choice for travelers visiting Athens.
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Luxury Hotel

Combines modern design with a historical building, offering a unique and luxurious experience. Features stylish rooms, a rooftop terrace, and a prime location in the city center. Provides excellent service and high-end amenities.

Hotel with Spa

This hotel features a full-service spa offering massages, body treatments and facials. Recreational amenities include an indoor pool, a sauna, and a fitness center.

Dog Friendly Hotel

This hotel is a great pet-friendly option that offers a blend of comfort and style for both guests and their canine companions. The hotel's central location makes it convenient for exploring dog-friendly areas.

Hotel with Swimming Pool

The hotel features an indoor pool, a spa, and multiple dining options, ensuring a blend of relaxation and convenience. The availability of recreational amenities complements its central location, making it ideal for both leisure and business travelers.

Indoor Pool Outdoor Pool

Hotel with Free Wi-Fi

This hotel offers free and reliable Wi-Fi to its guests. The hotel is well located in the city center and provides modern amenities. Some guests have noted occasional instability during peak usage times.

Business Hotel

The hotel features a business center and complimentary wireless internet access. It also has recreational amenities, including an indoor pool, a sauna, and a fitness center.

Accessible Hotel

The hotel offers accessible rooms and facilities. NYX Esperia Palace Hotel Athens by Leonardo Hotels is a popular choice for guests booking accessible hotels in Athens.

Hotel with Gym

This hotel offers modern fitness facilities, ensuring guests can keep up with their exercise regime. The gym is equipped with contemporary machines.

5-Star Hotel

This luxury hotel is located in the city center and offers a modern and stylish accommodation option. It is recognized for its contemporary design and upscale amenities.

Hotel with Outdoor Pool

Features an outdoor swimming pool. The hotel's central location provides easy access to Athens' attractions.

Hotel with Indoor Pool

A youthful, artsy 5-star hotel in the heart of Athens with spa treatments, a sauna, a steam room, a hot spring bath, a day gym, and an indoor heated pool available around the year. Perfect for relaxing after sightseeing.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Small Hotel

Room Types

Design Single Star Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, soundproof walls and a minibar. The unit has 1 bed.

Design Double Star Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV with cable channels.

Superior Room Down to Earth Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, soundproof walls and a minibar.

Deluxe Space Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room provides air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Executive Room with Lounge Access This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.

Deluxe Acropolis Room with Lounge Access This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.

NYX Executive Suite with Lounge Access Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.

Heaven Acropolis Suite with Lounge Access Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.

Family Room – Two Rooms Interconnected Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room features air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with cable channels. The unit has 3 beds.

NYX Executive Suite – 3 Rooms Interconnected Boasting a private entrance, this spacious suite also features 3 bedrooms, a seating area and 3 bathrooms with a walk-in shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 5 beds.

Design Single Star with Lycabettus View This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Deluxe Space Triple Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, soundproof walls and a minibar. The unit offers 3 beds.

About NYX Esperia Palace Hotel Athens by Leonardo Hotels

License: 1307874

Guest Reviews

Location

NYX Esperia Palace Hotel Athens by Leonardo Hotels is consistently praised for its enviable location. Situated in the heart of Athens, the hotel offers guests easy access to all major attractions. Visitors appreciate being within walking distance of landmarks such as the Acropolis, Syntagma Square and Monastiraki Square. The central location also places the hotel close to numerous fancy bars, restaurants, shops and metro stations.

Guests highlight the convenience and comfort of being in an area that allows for a short stroll to experience the charm of Athens’ historical sites and bustling nightlife. The hotel's position in the city center ensures that everything is nearby, yet it maintains a quiet atmosphere.

The views from the hotel, especially of the Acropolis, are frequently mentioned as stunning, adding to the appeal of the location. Additionally, the modern facilities and overall cleanliness of the hotel complement the advantageous positioning, making it a top choice for travelers eager to explore Athens on foot.

Overall, the NYX Esperia Palace Hotel Athens stands out due to its prime location combined with excellent amenities, providing a perfect base for exploring the vibrant city of Athens.

Breakfast

The breakfast experience at NYX Esperia Palace Hotel Athens by Leonardo Hotels consistently receives high praise from guests. Diners enjoy an excellent, varied and rich breakfast selection every morning, which includes an assortment of fresh and high-quality products. Highlights include an extensive buffet offering a wide range of options such as eggs, bacon, pastries, Greek dishes, fruits and more, catering to diverse tastes.

A notable aspect of the breakfast is its location on the 9th floor, providing stunning views of the Acropolis, making dining an exceptional and memorable experience. Guests appreciate the stunning, panoramic views of Athens as they enjoy their meal. However, some have noted that the dining area can become crowded and busy, which might detract from the overall experience.

Despite occasional issues with the coffee machines and some long waiting times, the breakfast's quality, variety and the breathtaking backdrop are frequently highlighted as standout features. Many describe the breakfast as phenomenal, indulgent and even the best of their lives. Overall, breakfast at this hotel leaves a positive impression, making it a delightful start to the day for most guests.

Dinner

The NYX Esperia Palace Hotel Athens by Leonardo Hotels offers an exceptional dining experience, particularly at its rooftop restaurant. Guests rave about the breathtaking views of the Acropolis and Athens, which provide a stunning backdrop for both breakfast and dinner. The restaurant, located on the top floors, features panoramic terraces that enhance the dining ambiance. The food is consistently described as delicious with a variety of options including spectacular sushi, making it well worth the price. The rooftop bar also complements the restaurant with lovely cocktails and a fantastic view, becoming a highlight for many visitors. Despite some critiques about the limited dinner menu and occasional noise from the dining room, most guests find the overall experience excellent, praising the food quality and the friendly staff. The rooftop restaurant and bar area are noted as great assets to the hotel, offering a magical place to dine and unwind. However, some mention that the bar prices are high and the service can be clumsy at times. Nonetheless, the scenic views and the pleasant atmosphere leave a lasting positive impression.

Rooms

NYX Esperia Palace Hotel Athens by Leonardo Hotels receives high praise for its stylish and modern rooms, which are clean, well-equipped and feature luxurious amenities. Guests find the rooms comfortable with excellent soundproofing and smart automation systems. The decor is consistently highlighted as beautiful and trendy, contributing to a chic ambiance throughout the hotel. Many rooms boast spacious layouts and private balconies with fantastic views, adding to the overall appeal.

However, some reviews indicate that room sizes can be inconsistent with several guests noting that their rooms were on the smaller side and, at times, dark or noisy. Despite this, the rooms are generally well-maintained, new and designed with thoughtful touches. The bathrooms, although compact in some cases, are praised for their modernity and functionality.

Overall, while the occasional issue with room size and noise can be a drawback, the contemporary design, cleanliness and comfort of the rooms at NYX Esperia Palace Hotel Athens make it a commendable choice for travelers seeking a blend of luxury and practicality.

Beds

The NYX Esperia Palace Hotel Athens offers an overall positive experience when it comes to guest comfort, particularly with its beds. Many reviews highlight that the beds are comfortable, often described as very comfortable with neat and high-quality bedding. Guests frequently praised the mattresses and pillows for their comfort, even noting that the beds surpass the comfort of their own homes. The rooms, which are often big and clean, further add to the sense of comfort with thoughtful furnishings. However, a few guests mentioned issues such as being given double beds instead of French beds or two single beds pushed together, which might affect those particular preferences. Some reviews also pointed out that a few beds were not as comfortable or had mattresses that were too hard. Despite these occasional discrepancies, the general consensus supports that the hotel provides a good night’s sleep on comfortable beds.

Cleanliness

NYX Esperia Palace Hotel Athens by Leonardo Hotels has received abundant praise for its excellent level of cleanliness. Guests have consistently described the hotel as very clean, spotless and well-maintained. Both the rooms and common areas like hallways are frequently mentioned for their impeccable cleanliness and modern design. The hotel's new facilities and young, vibrant vibe also contribute to an overall pleasant atmosphere.

Specifically, the rooms are highlighted as being tidy and comfortably arranged, often described as super clean, neat and with fresh decor. The daily cleaning service ensures that the rooms remain in top condition, reinforcing the hotel's commitment to high standards of maintenance and cleanliness.

Additionally, the hotel's clean and modern aesthetic, coupled with luxurious design elements, enhances the overall experience for guests. The comfortable and well-equipped rooms provide a welcoming retreat, underscoring the establishment's emphasis on cleanliness and upkeep.

Despite a few isolated incidents where room cleaning details were overlooked, the general consensus is overwhelmingly positive, making the NYX Esperia Palace Hotel a highly recommended choice for those prioritizing cleanliness and a modern stay in Athens.

Staff

NYX Esperia Palace Hotel Athens by Leonardo Hotels boasts a remarkable team that consistently receives accolades from guests for their exceptional service. Visitors frequently describe the staff as attentive, friendly and helpful, contributing significantly to a positive stay experience. The service is often highlighted as being efficient, courteous and professional with many guests noting that the staff went above and beyond to accommodate their needs, ensuring a welcoming and comfortable atmosphere.

The reception team is singled out for being particularly attentive, efficient and helpful during check-in processes and many guests appreciated the quick responses to their requests. The restaurant staff also received praise for their cheerful and helpful demeanor, enhancing the dining experience, although some guests mentioned isolated incidents of inefficiency.

Several specific staff members, including Mr. Makridis, Mr. Kostas, Despoina, Nastia and Elia, were commended for their exceptional service and skills. Despite a few criticisms about the inconsistent service levels, such as some reception and restaurant staff needing more training and occasional understaffing, the overwhelming majority of reviews highlight the dedication and friendliness of the employees.

In conclusion, the consistent friendliness, professionalism and willingness to assist by the NYX Esperia Palace Hotel Athens staff significantly enriches guests' stays, making it a notable choice for travelers seeking excellent service in Athens.

Wi-Fi

The Wi-Fi at NYX Esperia Palace Hotel Athens by Leonardo Hotels generally receives positive feedback from guests. Many appreciate the good speeds and find the connection both fast and responsive. The Wi-Fi is often described as free and reliable, contributing to a satisfactory experience for many users. However, some guests note occasional instability during peak usage times with certain areas experiencing unstable internet. A few reviews mention that the internet in the rooms didn't work and highlight issues such as the internet not being very reliable or being charged per day. Overall, while the Wi-Fi is praised for its speed and responsiveness, there are some areas for improvement in terms of stability and reliability.

Spa

The NYX Esperia Palace Hotel Athens by Leonardo Hotels boasts a luxurious and well-equipped spa, featuring excellent amenities including saunas, steam rooms and a hot pool. Guests consistently describe the spa experience as relaxing with many appreciating the cleanliness and beauty of the spa area. The indoor pool and sauna receive particular praise, though some note that the pool is not heated and could use improvement. Despite its small size, the spa receives high recommendations for its relaxing atmosphere and well-maintained facilities. The gym and club facilities are also well-equipped and well-regarded, complementing the spa's offerings for a comprehensive wellness experience. However, the pool area has received some criticism for safety concerns and temperature issues. Overall, the spa's excellent services and amenities contribute to a highly enjoyable and rejuvenating stay.

Gym

The gym at the NYX Esperia Palace Hotel Athens by Leonardo Hotels is generally viewed favorably by guests with several comments noting it as well-equipped and nice. The fitness room is accessible to all guests and features onsite facilities that many find satisfactory. However, the space is often described as small and sometimes crowded. Some guests feel the equipment could be more comprehensive and updated. Despite its limited size and basic setup, the gym is still appreciated by many for meeting their exercise needs during their stay.

Pool

The NYX Esperia Palace Hotel Athens by Leonardo Hotels features a variety of pool options, including a rooftop pool and both indoor and outdoor pools, providing guests with several choices to unwind. The rooftop pool, in particular, offers stunning views, including an overlook of the Acropolis, making it a scenic spot for relaxation. Despite being small and somewhat shallow, the cleanliness and maintenance of the pools have been praised with the indoor pool being described as warm and accessible even in winter.

Guests have noted that the pools, though clean, often have limited seating with a shortage of sunbeds, leading to crowded conditions at times. The outdoor pool is described as relaxing, yet there are temperature control issues and the indoor pool and jacuzzi are not heated adequately during colder months. Additionally, the pool area in the spa is reported to be noisy and disorganized.

The pools close early in the evening, restricting the ability to enjoy the nighttime view of the Acropolis from the poolside. Food and drink prices at the poolside bar are considered high. Despite these minor drawbacks, the rooftop pool is particularly highlighted as a great spot to unwind after a day of sightseeing in Athens. Overall, the pool facilities are described as enjoyable and fit for a pleasant break while visiting the city.

5 Star

The 'NYX Esperia Palace Hotel Athens by Leonardo Hotels' receives varied commentary from guests regarding its five-star status and facilities. Many guests praise it as a luxurious and stunning establishment with five-star amenities, noting its prime location and exceptional views from the terrace. Positive experiences highlight the luxury and comfort with some guests feeling the hotel deserves more than five stars.

However, there are notable inconsistencies and criticisms. Several reviews mention that the service and professionalism do not always meet the expected five-star standard with some guests pointing out inefficiencies and untrained staff. The bedding comfort and the absence of freshly squeezed orange juice during breakfast are also common points of dissatisfaction. Moreover, some reviews describe the interior decor as too kitschy and the overall experience as subpar with a few guests suggesting the hotel feels closer to a three-star standard.

In summary, while the hotel offers a luxurious and potentially five-star experience for many, it does have areas that need improvement to meet the full expectations of all its guests.

Business

NYX Esperia Palace Hotel Athens by Leonardo Hotels stands out as a business-oriented hotel, catering specifically to the needs of business travelers. The property's facilities include modern conference rooms and a well-equipped business center, both of which are highly praised. Further enhancing the business travel experience, guests can access a dedicated business lounge, which receives frequent positive mentions. Available business suites and amenities can be booked ahead, ensuring a seamless experience for professional engagements. The combination of excellent courtesies and top-notch business services makes this hotel a reliable choice for those traveling for work.

Accessible

NYX Esperia Palace Hotel Athens by Leonardo Hotels offers a commendable level of accessibility for guests with disabilities. The hotel features accessible entrances and facilities, making it accommodating for those with mobility issues. Guests highlighted the availability of accessible rooms and bathrooms, ensuring convenience and ease of use. Additionally, the hotel's location is accessible, being adjacent to a metro station, which enhances mobility around the city.

The seating arrangements have been described as very pleasant and the overall service is accessible, friendly and welcoming. There are some concerns, such as the absence of storage closets in rooms designed for disabled guests and the elevators reportedly take a long time, but these points do not overshadow the general positive experience regarding accessibility at the hotel.

Outdoor Pool

The NYX Esperia Palace Hotel Athens by Leonardo Hotels features a rooftop pool that has received mixed feedback from its guests. The pool is frequently praised for offering stunning views, including impressive sights of the Acropolis, making it a notable highlight of the hotel's amenities. Many guests describe the pool as enjoyable and fun with some specifically noting the pleasant ambiance of the outdoor area. However, the pool's small size and limited depth have been pointed out, which restricts its use primarily to light leisure rather than serious swimming.

Despite its small and sometimes crowded nature, the pool is considered a beautiful and cool spot to relax. Some guests mentioned accessibility issues to the rooftop pool and felt that the indoor and outdoor pool facilities could be better highlighted. There were also occasional concerns about cleanliness and noise levels. Overall, while the rooftop pool is often appreciated for its fantastic views and enjoyable atmosphere, there are noted limitations regarding its size and depth.

Dog Friendly

NYX Esperia Palace Hotel Athens by Leonardo Hotels offers some dog-friendly amenities, though there are certain restrictions in place. Dogs are welcome, but they are not allowed in outdoor areas of the hotel. Despite this, accessibility to common areas is available, indicating that dogs can enjoy other parts of the hotel alongside their owners. However, detailed information about specific dog services and categorized reviews related to dog-friendly facilities are not mentioned in the reviews, suggesting there might be room for improvement in terms of addressing and highlighting such features for pet owners.

Yes, NYX Esperia Palace Hotel Athens by Leonardo Hotels has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at NYX Esperia Palace Hotel Athens by Leonardo Hotels.

Yes, NYX Esperia Palace Hotel Athens by Leonardo Hotels welcomes dogs.

No, parking facilities aren't available at NYX Esperia Palace Hotel Athens by Leonardo Hotels.

Yes, NYX Esperia Palace Hotel Athens by Leonardo Hotels has a gym.

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