Auckland Airport Easy Hotel
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Summary of reviewsThe Auckland Airport Easy Hotel offers commendable convenience for travelers, particularly given its close proximity to Auckland Airport. This location is especially advantageous for those with early flights, late arrivals or brief layovers. The complimentary shuttle service enhances the ease of transit, while the secure, spacious and free parking caters well to those driving.
The hotel rooms are praised for their spaciousness and comfort with clean and comfortable beds being a standout feature. However, the rooms and some amenities seem dated and there are occasional reports of maintenance issues and noise, particularly from adjacent rooms or the car park. Despite some criticisms regarding cleanliness, many guests find their accommodations clean and tidy.
The on-site dining experience receives mixed feedback. The on-site restaurant offers popular dishes like fish and chips and hamburgers, appreciated for their quality and reasonable pricing. However, breakfast services are lacking, which disappoints many and the restaurant could benefit from an updated menu and improved ambiance. The presence of a bar adds a social aspect to the dining experience.
Guests overwhelmingly appreciate the hotel staff for their friendliness, efficiency and helpfulness. The staff’s welcoming attitude and professional service are frequently credited with enhancing the overall guest experience. Similarly, the free WiFi generally performs well enough to meet basic connectivity needs.
Families find the hotel accommodating with family-friendly amenities such as a children’s pool and gaming room, adding to a pleasant stay for those traveling with kids. The smooth check-in process and spacious family rooms further the convenience for families.
While the pool has been a source of disappointment due to frequent closures and poor maintenance, the secure, accessible parking provides considerable peace of mind for those driving. Business travelers also find the hotel’s conference facilities, 24-hour front desk and shuttle service particularly useful.
Overall, while the Auckland Airport Easy Hotel excels in location, staff service and parking convenience, areas such as the pool, breakfast service and room updates require attention to meet the expectations of a four-star establishment.
Categories
The hotel rooms are praised for their spaciousness and comfort with clean and comfortable beds being a standout feature. However, the rooms and some amenities seem dated and there are occasional reports of maintenance issues and noise, particularly from adjacent rooms or the car park. Despite some criticisms regarding cleanliness, many guests find their accommodations clean and tidy.
The on-site dining experience receives mixed feedback. The on-site restaurant offers popular dishes like fish and chips and hamburgers, appreciated for their quality and reasonable pricing. However, breakfast services are lacking, which disappoints many and the restaurant could benefit from an updated menu and improved ambiance. The presence of a bar adds a social aspect to the dining experience.
Guests overwhelmingly appreciate the hotel staff for their friendliness, efficiency and helpfulness. The staff’s welcoming attitude and professional service are frequently credited with enhancing the overall guest experience. Similarly, the free WiFi generally performs well enough to meet basic connectivity needs.
Families find the hotel accommodating with family-friendly amenities such as a children’s pool and gaming room, adding to a pleasant stay for those traveling with kids. The smooth check-in process and spacious family rooms further the convenience for families.
While the pool has been a source of disappointment due to frequent closures and poor maintenance, the secure, accessible parking provides considerable peace of mind for those driving. Business travelers also find the hotel’s conference facilities, 24-hour front desk and shuttle service particularly useful.
Overall, while the Auckland Airport Easy Hotel excels in location, staff service and parking convenience, areas such as the pool, breakfast service and room updates require attention to meet the expectations of a four-star establishment.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Nestled in proximity to Auckland Airport, the Auckland Airport Easy Hotel offers a highly convenient location for travelers. Its closeness to the airport makes it a quintessential choice for those with early morning flights, late-night arrivals or quick layovers. Guests frequently commend the hotel for the ease of access with the motorway nearby and straightforward routes making it easy to find and get to.
The hotel's location is not just beneficial for airport access but also serves business travelers well, given its central position for work-related needs and access to a variety of places. The availability of a free shuttle service to and from the airport adds an extra layer of convenience, making the logistics of travel smooth and hassle-free.
While the hotel’s surroundings are relatively quiet, providing a restful night's sleep, some noise has been reported from the car park and adjacent rooms. The secure parking facilities are an added advantage for those who prefer to drive.
In summary, Airport Garden Inn’s strategic location near Auckland Airport, combined with its complimentary shuttle service and easy motorway access, makes it an ideal stopover for travelers needing convenience with affordability.
The Auckland Airport Easy Hotel appears to be a mixed bag when it comes to breakfast offerings. While the hotel does not regularly serve breakfast, several guests mentioned there being no breakfast available, contradicting the advertisements by booking agents. Some visitors were left disappointed as there were no breakfast options at the hotel with one having to cancel their return booking due to this issue.
On the rare occasions when breakfast was provided, guests noted that it was not always appetizing, although one did commend a staff member for making fresh eggs sunny side up. The restaurant, which only opens for dinner, was described as minimal and the food just average. Some guests appreciated the tasty food and the convenience of an on-site bar, which added a social element to their stay.
However, the lack of breakfast options remained a consistent complaint with some noting the inconvenience of having to seek breakfast elsewhere. Overall, while the hotel boasts some positive aspects like a convenient bar and modest evening meals, its breakfast services need significant improvement to meet guest expectations.
At the Auckland Airport Easy Hotel, the convenience of having an on-site restaurant is a recurring highlight for many guests, making overnight stays more comfortable. The various meals offered with praise frequently directed at fish and chips, hamburgers and pub food, are noted for being tasty and good quality and many guests appreciated the reasonable pricing. However, several found the evening meal options limited and the menu might benefit from updates. The restaurant and bar add a nice touch to the property, though some guests experienced service delays, sparse meal options and an uninspiring dining atmosphere. Experiences with food varied, from commendations on pleasant and lovely meals to criticisms of underwhelming, greasy or poorly prepared dishes. Overall, while the on-site dining earns points for convenience and certain popular dishes, improvements in menu variety, dining ambiance and consistency in meal quality could enhance the guest experience.
The 'Auckland Airport Easy Hotel' offers guests a mix of positive and negative experiences regarding their stay. The rooms are consistently noted for being spacious and comfortable with many guests appreciating the clean and tidy condition. The hotel’s on-site restaurant and bar further enhance the convenience factor for travelers.
However, the hotel shows its age in several areas. Many reviews point out that the rooms and their furnishings are outdated with various maintenance issues such as malfunctioning showers, worn-out furniture and dated decor. Some bathrooms and areas such as corridors are also mentioned as needing significant renovations and there are complaints about cleanliness and lingering odors in a few instances.
While the beds generally receive positive feedback for being comfortable, a few guests found them either too firm or too soft. Basic room amenities, including the absence of air conditioning, microwaves and plates, were mentioned as downsides, making the accommodations feel less equipped. Noise is another frequent issue with several guests noting thin walls and insufficient soundproofing.
Overall, the hotel provides functional accommodations and a decent stay for travelers looking for proximity to the airport, but it could benefit from several updates and improvements to elevate guest comfort and satisfaction.
The majority of guests at the Auckland Airport Easy Hotel have praised the beds for their cleanliness and comfort. Words like clean, comfortable and super comfy frequently appear in reviews with many guests highlighting that the beds contributed to a great night's sleep. The beds were often described as great, beautifully comfortable and even extremely comfortable. Additional comments noted the crisp, clean linen and well-kept sheets which added to the overall positive experience. Even the pillows earned praise for being comfortable. There were a few criticisms about beds being uncomfortable or old, but these were in the minority. Generally, the positive feedback underscores a consistent quality in bed comfort, making it a reliable choice for travelers seeking restful sleep near the airport.
The reviews for the Auckland Airport Easy Hotel highlight a mix of cleanliness feedback. On the positive side, many guests found their rooms to be clean, comfortable and tidy with clean linens and a generally neat environment. Helpful and friendly staff further enhanced their stay.
However, some areas require attention, as a number of reviews mention issues with cleanliness in bathrooms, mold in showers, dust under beds, stained sheets and overall wear and tear. There were reports of outdated facilities with some aspects of the property appearing run down and in need of maintenance. The outdoors and public areas also received mixed comments with some noting the gardens and pool area were unkempt.
Overall, while many guests appreciated the clean and comfortable aspects of their stay, it is clear that attention to maintenance and a more thorough cleaning routine could greatly improve the guest experience.
The staff at Auckland Airport Easy Hotel have received overwhelmingly positive feedback from guests. Descriptions commonly mention the friendliness, efficiency and helpfulness of the staff with frequent references to their welcoming and accommodating nature. Reception staff were highlighted for their pleasant demeanor and professionalism, often going above and beyond to assist guests. The shuttle service also received praise with comments about punctual and courteous drivers.
Many guests appreciated the smooth and seamless check-in and check-out processes, supported by efficient receptionists. Various reviews highlighted specific instances of staff members being understanding and considerate, contributing significantly to the positive experiences of the guests. The overall consensus paints a picture of a highly competent and hospitable team, contributing to a satisfying stay for guests passing through. The dedication to great customer service and friendly interactions with guests seems to be a standout feature of the hotel.
The Auckland Airport Easy Hotel offers free WiFi to its guests with many reviews highlighting its reliability and good availability in the rooms. Positive remarks note that the WiFi works well, is sufficient for basic needs and is included at no extra cost. However, some guests did experience issues such as weak signals in the rooms or difficulty in connecting. Despite these occasional setbacks, the overall consensus indicates that the WiFi service at the hotel generally meets guests' expectations for connectivity.
The Auckland Airport Easy Hotel has received numerous reviews regarding its pool, revealing a generally negative experience for guests. The pool has often been described as out of service with reports of it being closed and unusable over extended periods. The condition of the pool has been a significant concern with multiple accounts of it appearing dirty and neglected, featuring murky and green water, slime and even being filled with ducks and overgrown weeds. A common sentiment is that the pool requires substantial maintenance and cleaning, as its current state has been likened to a swamp. Despite some reviews mentioning a clean and well-maintained pool, these seem to be exceptions rather than the norm. The inconsistency in the upkeep of the pool significantly detracts from the overall hotel experience, making it an unreliable feature for prospective guests looking to enjoy this amenity.
The parking at the Auckland Airport Easy Hotel receives consistently positive feedback from guests. The standout feature is the secure nature of the parking with many reviews highlighting the presence of locked gates and a gated carpark. Guests appreciate the convenience of parking right outside their rooms, making it easy to access vehicles. The fact that parking is free and available both for short-term and long-term stays adds significantly to its appeal.
The hotel provides plenty of parking spaces, ensuring it is not difficult for guests to find a spot. Many reviews note the peace of mind provided by the secure parking area, emphasizing safety and security. Additionally, the availability of free shuttle services to the airport and nearby car parks further enhances the convenience for travelers. Overall, the parking facilities at the hotel are well-regarded for their security, accessibility and convenience, making them a significant asset for guests.
Auckland Airport Easy Hotel offers a family-friendly environment that many guests found enjoyable and convenient. Families traveling with children highlighted the warm, comfortable rooms and easy access, making stays hassle-free. The hotel's location, very close to the airport, is particularly suitable for short stays before flights, which families appreciated.
Guests frequently mentioned the friendly and accommodating staff with superb customer service enhancing their stay. The hotel's amenities cater to families, including a children's pool and a gaming room, both of which were particularly enjoyed by younger guests. Some reviews noted that the family-size rooms were sufficiently spacious and comfortable for large groups with some guests even receiving upgrades to enhance their experience.
Despite a few remarks about noise from other families and areas for improvement in the family suites, the general vibe remains positive. Families enjoyed the pool area, which was popular and often busy, reflecting its appeal. The check-in process was described as smooth and easy, making it a convenient option for traveling families. For those attending family reunions or other gatherings, the hotel provided a satisfactory and pleasant experience.
Overall, Auckland Airport Easy Hotel provides a comfortable and accommodating stay for families, backed by friendly staff and convenient facilities that cater to both adults and children.
The Auckland Airport Easy Hotel receives a mix of reviews regarding its four-star rating with some guests highlighting modern amenities such as air conditioning in certain rooms, a gym and a pool. Despite these facilities, several reviewers feel that the hotel does not consistently meet the four-star standard, mentioning that rooms and overall ambiance need improvement. Concerns about safety and the discrepancy between online photos and actual conditions were noted. The hotel seems to provide average facilities for its price, though some room charges do not always match the four-star expectations. Guests suggest that the experience does not align with the anticipated level of comfort and luxury.
Located conveniently near Auckland Airport, the Auckland Airport Easy Hotel provides practical amenities for business travelers. The hotel features great conference facilities with rooms available for booking and free shuttles to and from the terminals. This is ideal for quick and easy transit, making it perfect for a business layover or an overnight stay. Also, there's a 24-hour front desk to cater to late arrivals or early departures.
The hotel’s on-site restaurant is basic but handy, especially for those who are too tired to venture out after a long flight. Rooms are adequately sized with good lighting and comfortable workspaces that are suitable for setting up a computer. Complementary wifi is available in the business rooms, ensuring guests can stay connected.
The proximity to various business areas means that guests can easily walk to nearby meetings or conferences. With on-site conference centers, the hotel is capable of hosting business functions and meetings. Despite some shortcomings in the business facilities being described as basic and a bit confusing, the hotel’s functionality caters adequately to short business trips.
For those in need of some downtime, the hotel features a garden area to unwind after a busy day. While some guests have commented on noise issues affecting sleep, others have found their stays to be perfectly adequate. Overall, while not particularly luxurious, the Auckland Airport Easy Hotel meets the essential needs of business travelers looking for convenience and efficiency.
The Airport Garden Inn Hotel & Conference Centre receives mixed feedback on accessibility but generally meets guests' needs with several positive points. The hotel's location is conveniently accessible with easy access to nearby main attractions and public transport. The rooms themselves are highly praised for being wheelchair accessible and easy to navigate with ground-level access provided for those with specific needs. Guests report no significant issues with room accessibility and appreciate the accessible bathroom facilities.
One of the standout features is the free airport shuttle service, which multiple guests found very useful, especially its availability even at 2 AM. The shuttle service was often highlighted as prompt and excellent, making travel to and from the airport seamless.
However, some challenges were noted. External aesthetics were described as shabby despite a bright and refurbished reception and the locked parking access received mixed reviews. Although one concern was the internal access through swipe cards and hallways that were not easily navigable for everyone, the majority of feedback underscores the helpfulness of the shuttle and the friendly staff, ensuring an overall accessible experience for most guests.
The Auckland Airport Easy Hotel boasts a family-friendly atmosphere with a pool conveniently located near the rooms. Despite several mentions of the pool being closed, dirty or out of action, the hotel is appreciated for its family-centered amenities, such as the children's pool, which when operational, is considered exceptional. Guests also highlight the friendly and accommodating staff, as well as the great parking facilities with secure gates, enhancing the overall experience for families.
The Auckland Airport Easy Hotel presents a blend of basic luxury and comfort. While it does not fall under the category of a high-end, luxury stay, it offers the essentials for a pleasant visit. Guests have noted that the bathrooms could benefit from some upgrades, as they do appear quite dated. Although the hotel promises a level of luxury, it is generally perceived as average with room for improvement in certain areas. Overall, it provides a satisfactory experience for those seeking a no-frills accommodation near the airport.
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Location
The hotel's location is not just beneficial for airport access but also serves business travelers well, given its central position for work-related needs and access to a variety of places. The availability of a free shuttle service to and from the airport adds an extra layer of convenience, making the logistics of travel smooth and hassle-free.
While the hotel’s surroundings are relatively quiet, providing a restful night's sleep, some noise has been reported from the car park and adjacent rooms. The secure parking facilities are an added advantage for those who prefer to drive.
In summary, Airport Garden Inn’s strategic location near Auckland Airport, combined with its complimentary shuttle service and easy motorway access, makes it an ideal stopover for travelers needing convenience with affordability.
Breakfast
On the rare occasions when breakfast was provided, guests noted that it was not always appetizing, although one did commend a staff member for making fresh eggs sunny side up. The restaurant, which only opens for dinner, was described as minimal and the food just average. Some guests appreciated the tasty food and the convenience of an on-site bar, which added a social element to their stay.
However, the lack of breakfast options remained a consistent complaint with some noting the inconvenience of having to seek breakfast elsewhere. Overall, while the hotel boasts some positive aspects like a convenient bar and modest evening meals, its breakfast services need significant improvement to meet guest expectations.
Dinner
Rooms
However, the hotel shows its age in several areas. Many reviews point out that the rooms and their furnishings are outdated with various maintenance issues such as malfunctioning showers, worn-out furniture and dated decor. Some bathrooms and areas such as corridors are also mentioned as needing significant renovations and there are complaints about cleanliness and lingering odors in a few instances.
While the beds generally receive positive feedback for being comfortable, a few guests found them either too firm or too soft. Basic room amenities, including the absence of air conditioning, microwaves and plates, were mentioned as downsides, making the accommodations feel less equipped. Noise is another frequent issue with several guests noting thin walls and insufficient soundproofing.
Overall, the hotel provides functional accommodations and a decent stay for travelers looking for proximity to the airport, but it could benefit from several updates and improvements to elevate guest comfort and satisfaction.
Beds
Cleanliness
However, some areas require attention, as a number of reviews mention issues with cleanliness in bathrooms, mold in showers, dust under beds, stained sheets and overall wear and tear. There were reports of outdated facilities with some aspects of the property appearing run down and in need of maintenance. The outdoors and public areas also received mixed comments with some noting the gardens and pool area were unkempt.
Overall, while many guests appreciated the clean and comfortable aspects of their stay, it is clear that attention to maintenance and a more thorough cleaning routine could greatly improve the guest experience.
Staff
Many guests appreciated the smooth and seamless check-in and check-out processes, supported by efficient receptionists. Various reviews highlighted specific instances of staff members being understanding and considerate, contributing significantly to the positive experiences of the guests. The overall consensus paints a picture of a highly competent and hospitable team, contributing to a satisfying stay for guests passing through. The dedication to great customer service and friendly interactions with guests seems to be a standout feature of the hotel.
Wi-Fi
Pool
Parking
The hotel provides plenty of parking spaces, ensuring it is not difficult for guests to find a spot. Many reviews note the peace of mind provided by the secure parking area, emphasizing safety and security. Additionally, the availability of free shuttle services to the airport and nearby car parks further enhances the convenience for travelers. Overall, the parking facilities at the hotel are well-regarded for their security, accessibility and convenience, making them a significant asset for guests.
Family
Guests frequently mentioned the friendly and accommodating staff with superb customer service enhancing their stay. The hotel's amenities cater to families, including a children's pool and a gaming room, both of which were particularly enjoyed by younger guests. Some reviews noted that the family-size rooms were sufficiently spacious and comfortable for large groups with some guests even receiving upgrades to enhance their experience.
Despite a few remarks about noise from other families and areas for improvement in the family suites, the general vibe remains positive. Families enjoyed the pool area, which was popular and often busy, reflecting its appeal. The check-in process was described as smooth and easy, making it a convenient option for traveling families. For those attending family reunions or other gatherings, the hotel provided a satisfactory and pleasant experience.
Overall, Auckland Airport Easy Hotel provides a comfortable and accommodating stay for families, backed by friendly staff and convenient facilities that cater to both adults and children.
4 Star
Business
The hotel’s on-site restaurant is basic but handy, especially for those who are too tired to venture out after a long flight. Rooms are adequately sized with good lighting and comfortable workspaces that are suitable for setting up a computer. Complementary wifi is available in the business rooms, ensuring guests can stay connected.
The proximity to various business areas means that guests can easily walk to nearby meetings or conferences. With on-site conference centers, the hotel is capable of hosting business functions and meetings. Despite some shortcomings in the business facilities being described as basic and a bit confusing, the hotel’s functionality caters adequately to short business trips.
For those in need of some downtime, the hotel features a garden area to unwind after a busy day. While some guests have commented on noise issues affecting sleep, others have found their stays to be perfectly adequate. Overall, while not particularly luxurious, the Auckland Airport Easy Hotel meets the essential needs of business travelers looking for convenience and efficiency.
Accessible
One of the standout features is the free airport shuttle service, which multiple guests found very useful, especially its availability even at 2 AM. The shuttle service was often highlighted as prompt and excellent, making travel to and from the airport seamless.
However, some challenges were noted. External aesthetics were described as shabby despite a bright and refurbished reception and the locked parking access received mixed reviews. Although one concern was the internal access through swipe cards and hallways that were not easily navigable for everyone, the majority of feedback underscores the helpfulness of the shuttle and the friendly staff, ensuring an overall accessible experience for most guests.
Outdoor Pool
Luxury
No, Auckland Airport Easy Hotel doesn't have any pool.
No, a spa isn't available at Auckland Airport Easy Hotel.
No, Auckland Airport Easy Hotel doesn't allow dogs.
Yes, parking facilities are available at Auckland Airport Easy Hotel.
No, Auckland Airport Easy Hotel doesn't have a gym.
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