Auckland Airport Kiwi Motel

Auckland -36.96498100, 174.78618900 , 144 Mckenzie Road, Mangere (Show on Map)
6.7
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsAuckland Airport Kiwi Motel shines as a convenient option for travelers seeking proximity to Auckland Airport. The prime location is lauded for its easy access to motorway links, rental car companies and local shops, making it an ideal base for both business and leisure activities. Guests particularly appreciate complementary amenities like free parking and a shuttle service. Clean and tidy rooms, combined with friendly, helpful staff, create a comfortable stopover experience despite occasional noise from the surroundings.

The dining experience at the motel is generally well-received, especially for dinner. Guests describe the food as delicious with generous portions and a variety of options, including commendable vegetarian selections. The restaurant's ambiance, helpful staff and the convenience of dining on-site are frequently praised, though there are minor gripes about limited menu options and pricing.

Breakfast, however, receives mixed reviews. While its availability at 7:00 AM caters well to early travelers, many guests find the continental options uninspiring and overpriced. Issues like watered-down juice, poorly baked muffins and a shortage of gluten-free choices detract from the experience. Despite this, some guests still appreciate the practicality of having breakfast available before a flight.

Rooms are noted for their spaciousness and comfort, making them suitable for short stays and family accommodations. Well-equipped with amenities like kitchenettes, the rooms provide considerable convenience. However, recurring issues with cleanliness, unpleasant odors and maintenance needs detract from the overall experience. While many guests commend the comfortable beds and the helpful, efficient staff, improvements in room upkeep would enhance satisfaction.

Cleanliness remains a point of contention. While some guests find their rooms tidy and comfortable, many reviews mention dirty sheets, stained carpets, mold and pest problems. These issues overshadow the efforts of the housekeeping staff and point to a need for more stringent cleaning protocols.

Most guests feel welcomed by the friendly, professional and attentive staff, particularly highlighting their efforts to accommodate guests' needs. The warmth and helpfulness of the staff significantly enhance the overall guest experience, even though a few guests encountered less favorable interactions.

WiFi service garners mixed feedback. While some guests praise its speed and ease of access, many others face connectivity issues with problems like unstable connections, difficulty in obtaining the WiFi password and limited availability.

Despite some issues, the comfortable beds and room ambiance ensure a restful stay, making Auckland Airport Kiwi Motel a solid choice for travelers prioritizing convenience and comfort near Auckland Airport.
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Cheap Motel
The motel offers affordable accommodation near Auckland Airport. It provides essential amenities and convenient access to the airport, which is suitable for short stays.

4-Star Motel

Room Types
Classic Studio This air-conditioned room has a kitchenette with a toaster, a microwave and a fridge and consists of 1 queen bed and 1 single bed. This room has no capacity for additional guests.

Family Room This air-conditioned room has a kitchenette with a toaster, a microwave and a fridge and consists of 1 queen bed and 2 single beds. This room has no capacity for additional guests.

Premier Studio This air-conditioned room has a kitchenette with a toaster, a microwave and a fridge and consists of 1 queen bed and 1 single bed. This room has no capacity for additional guests.

Standard One-Bedroom Apartment This air-conditioned room has a kitchenette with a toaster, a microwave and a fridge and consists of 1 queen bed and 1 single bed. This room has no capacity for additional guests.

Guest Reviews
6.7
Rated
Location
Located just a short drive from Auckland Airport, the Auckland Airport Kiwi Motel stands out as a highly convenient choice for travelers. Its prime location is repeatedly praised, making it ideal for those needing a quick rest between flights or a straightforward trip to the airport. Guests highlight the ease of access and the benefit of having close proximity to motorway links, rental car companies and local shops.

The motel's location also earns commendations for its convenience, providing an accessible base for both business and leisure activities. Additionally, amenities like free parking and a shuttle service enhance its appeal. Visitors appreciate the clean and tidy rooms and the friendly, helpful staff, making it a comfortable stopover. Despite the occasional mention of noise, the positive feedback about the surrounding amenities and the strategic placement near the airport and transport hubs underlines the motel’s practicality for short stays or transit travelers.

Breakfast
While staying at Auckland Airport Kiwi Motel, guests generally found the breakfast experience to be a mixed bag. On the positive side, the convenience of having breakfast available early at 7:00 AM and the proximity to the airport made it a practical choice for travelers. Some guests appreciated the good breakfast selection at the attached restaurant, which was complimented for its reasonable prices and quality dining options.

However, several guests felt that the breakfast failed to deliver value for money. Common criticisms included the offering of basic and uninspiring continental options, such as cereal, toast and croissants, often perceived as overpriced. Specific points of dissatisfaction included watered-down juice, poorly baked muffins and a lack of gluten-free options. Additionally, there were instances of guests not receiving what they ordered, such as missing items or incorrect replacements.

The breakfast room was also mentioned negatively with some finding it almost unacceptable and uninviting. Many noted that the buffet was often insufficiently stocked later in the morning. Overall, while breakfast at the Auckland Airport Kiwi Motel had some redeeming qualities, it appeared to leave many guests underwhelmed and feeling that improvements in quality and variety were needed.

Dinner
The dining experience at Auckland Airport Kiwi Motel generally receives positive remarks from guests, highlighting a range of delightful attributes. Most guests found the food to be commendable, describing meals as delicious, tasty and provided in generous portions. Reviewers particularly enjoyed the vegetarian options and the broad menu, noting that the convenience of on-site dining allowed for easy and relaxed dinners, even for late arrivals.

The restaurant's ambiance and service also garnered praise. The staff were frequently described as helpful and friendly, contributing to an overall pleasant dining experience. Meals could be enjoyed in the restaurant or taken back to rooms, a flexibility appreciated by many.

The setting was appreciated for its convenience with many guests remarking on not needing to venture far to find a good meal. The restaurant's commitment to variety was highlighted with mentions of excellent Indian dishes and other cuisines.

However, a few guests expressed dissatisfaction, pointing out issues like a strong spice smell in the dining area, limited menu options and occasional pricing concerns. Some were disappointed by the early closure of the restaurant despite advertised hours.

Overall, the restaurant at Auckland Airport Kiwi Motel offers an enjoyable and convenient dining experience with a variety of well-prepared dishes, friendly service and the convenience of its on-site location.

Rooms
The rooms at Auckland Airport Kiwi Motel receive somewhat mixed reviews with notable positive aspects amidst a backdrop of needed improvements. Guests have praised the rooms for their spaciousness and comfort, often highlighting their suitability for short stays and family accommodations. Many reviews mention that the rooms were clean, tidy and well-equipped with necessary amenities such as kitchenettes, which added convenience for travelers. The location is appreciated, being handy for airport access and the staff often receive commendations for their helpfulness and efficiency, ensuring a smooth check-in process.

However, several reviews pointed out issues with cleanliness and maintenance. Multiple guests noted unpleasant odors, mustiness and instances where rooms had not been vacuumed properly or had lingering smells. There were also mentions of aged and worn conditions with some rooms in need of redecorating and minor repairs such as leaking showers and broken fixtures. The overall impression suggests that while the motel offers good value with large, adequate rooms, enhancements in room upkeep and maintenance could significantly boost guest satisfaction.

Despite some negative feedback about cleanliness and the dated appearance, many guests found their stays comfortable, particularly praising the spacious and well-located rooms, emphasizing the good value for the price. The combination of adequate facilities and the helpfulness of the staff suggests that with some attention to detail and maintenance, the motel could greatly improve its guest experience.

Beds
Nestled near Auckland Airport, the Auckland Airport Kiwi Motel earns commendations for its beds, largely praised for their comfort. Words like "comfortable", "comfy", "clean" and "new mattresses" frequently echo in the reviews, indicating guests found restful sleep on these well-maintained beds.

The spacious rooms add to the appeal, featuring "nice pillows" and ensuring no detail is overlooked for a relaxing stay. While descriptions of the beds range from "firm" to "super comfy" to "large and comfortable", a minority experienced issues with mattress wear and cleanliness. Notably, some reviews mention lumpy mattresses and occasional dissatisfaction with bed hygiene. Nonetheless, the majority of feedback highlights the motel's dedication to providing a restful night's sleep.

Accompanying the comfortable beds, the overall room ambiance contributes to a relaxing experience, ensuring that guests wake up refreshed and ready for their travels. Despite a few hiccups, the Auckland Airport Kiwi Motel appears to be a solid choice for travelers prioritizing a comfortable bed and a clean room close to the airport.

Cleanliness
The 'Auckland Airport Kiwi Motel' presents a mixed bag when it comes to cleanliness with many guests expressing dissatisfaction. Numerous reviews highlight serious issues such as dirty sheets, filthy carpets and unclean bathrooms. The presence of cockroaches and ants is a recurrent theme, contributing to a general sense of neglect. Stains, mold and unpleasant odors permeate numerous rooms, making the stay uncomfortable for many. Issues like dusty utensils, stained curtains and unclean floors further mar the experience. On the positive side, a few guests found their rooms to be clean, tidy and comfortable, appreciating aspects like well-cleaned kitchens and spotless rooms. However, these positive notes are overshadowed by the pervasive concerns of inadequate cleaning and maintenance.

Staff
The reviews of Auckland Airport Kiwi Motel highlight a predominantly positive experience with the hotel's staff. Guests frequently describe the staff as friendly, helpful and accommodating. Many were pleased with the level of professionalism and attentiveness, particularly praising the reception staff for their exceptional service and welcoming demeanor. Numerous guests mention that the staff went above and beyond to make their stay pleasant with some specifically appreciating the efforts of individuals who were extraordinarily helpful and pleasant.

However, there were a few less favorable comments. A handful of guests encountered staff who seemed offhand, grumpy or even rude. There were also instances where certain staff members were not as helpful or communicative as one might expect with particular criticism directed towards some reception and restaurant staff.

Despite these occasional negatives, the overall consensus remains highly favorable with the warmth and helpfulness of the staff being a standout feature for many visitors to the hotel. The positive interactions with the staff appear to significantly enhance the guest experience at Auckland Airport Kiwi Motel.

Wi-Fi
Guests at Auckland Airport Kiwi Motel have shared varied experiences regarding the WiFi service. Several guests praised the WiFi, noting that it was very fast, easy to access and had no issues. Some found the internet experience to be good overall and for a few, the service was great.

However, numerous guests encountered problems with the WiFi. Common issues included the WiFi not working in the rooms, difficulty connecting and problems with stability. Some guests were unable to obtain the WiFi password, hindering their ability to use devices such as the TV. Additionally, the WiFi was reported to be only available for 24 hours and occasionally unsecured.

In terms of other connectivity issues, several guests reported that the room phones were not working, compounding their frustration with the WiFi problems. While some enjoyed a seamless online experience, others found the connectivity to be a significant downside to their stay.


No, Auckland Airport Kiwi Motel doesn't have any pool.

No, a spa isn't available at Auckland Airport Kiwi Motel.

No, Auckland Airport Kiwi Motel doesn't allow dogs.

No, parking facilities aren't available at Auckland Airport Kiwi Motel.

No, Auckland Airport Kiwi Motel doesn't have a gym.

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