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Summary of reviewsCity of Sails Motel receives strong accolades across multiple categories, making it a highly recommended choice for travelers. The motel’s prime location is frequently highlighted as its most appealing feature, especially for guests visiting North Shore Hospital or using nearby transportation options. With easy access to shops, restaurants, and events, the location adds significant convenience and value to the overall guest experience.
The rooms at City of Sails Motel are praised for their spaciousness and cleanliness, providing adequate space for relaxation and accommodating families comfortably. Guests often mention the comfortable beds that contribute to a restful stay, with the thoughtful layout of the rooms adding to the positive impressions. While occasional concerns arise about scents and some exposure to noise, the general consensus is that the rooms are well-maintained and suitable for short stays.
Cleanliness is another standout aspect, receiving consistent praise from guests who compare the motel favorably to others. The spotless and inviting environment enhances the overall comfort, making City of Sails Motel an attractive choice for travelers seeking both convenience and comfort. The staff at the motel further enhance the experience with their friendliness and attentive service. Known for going above and beyond, they contribute significantly to a welcoming atmosphere, with individuals like Mina and Chloe receiving special mentions.
Parking, although a mixed experience due to narrow spaces, is considered convenient with options for undercover and offroad parking and free access. Despite minor parking challenges, the accessibility remains a positive feature. Additionally, the beds receive high marks for comfort, though reviews of pillow firmness indicate that personal preferences vary.
Overall, City of Sails Motel’s combination of a strategic location, clean and spacious rooms, exceptional staff service, and comfortable beds makes it a favored choice among guests, effectively catering to both short-term travelers and family visitors alike. Show more
Read review summaries for all categories
Categories
Motel with Parking
Accessible Motel
Small Motel
4-Star Motel
Room Types
Superior StudioThis studio features tea/coffee making facilities and en suite bathroom.
Please note the rate is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Studio with Spa BathThis studio features tea/coffee making facilities and en suite bathroom with spa bath.
Please note the rate is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
room size: 40m2
Executive Studio with Spa Bath This studio features kitchenette facilities, satellite TV, en suite bathroom with spa bath and a private balcony.
Please note the rate is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
One-Bedroom Apartment with Spa BathThis apartment has a separate lounge area with satellite TV and 2 sofa beds, full kitchen facilities and 2 balconies.
Please note the rate is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Studio with Sofa BedA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious studio. The unit has 2 beds.
Triple Room with Spa BathThe spacious triple room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Queen Studio - Disability AccessThe studio features a tea and coffee maker, a dining area, as well as a private bathroom boasting a walk-in shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This wheelchair accessible studio has a private entrance, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
City of Sails Motel is frequently lauded for its exceptionally convenient location, especially for visitors with medical appointments or visiting loved ones at North Shore Hospital, which is just a short walk away. The motel is strategically placed for easy access to Auckland's North Shore amenities, including Smales Farm and the nearby bus station, making it a central hub for transportation. Guests appreciate the proximity to a variety of shops and restaurants, enhancing the overall convenience of their stay. The area also benefits from cleanliness and sanitation, contributing to the positive experience. Visitors attending events at the arena or needing to be close to work find the location particularly advantageous. While the site received feedback on being somewhat dated, the availability of free parking adds value for guests traveling by car. Overall, City of Sails Motel's prime location, especially for hospital visits and transport access, remains its most appealing feature.
Rooms
At the City of Sails Motel, guests can expect spacious and clean rooms that cater well to a variety of needs. The rooms and bathrooms offer plenty of space for both relaxation and activity, making them a suitable choice for families who appreciate room for kids to play. Many reviews highlight the comfort of the accommodations, with comfy beds ensuring a restful stay. The cleanliness of the rooms stands out, with comparisons to other motels revealing a notably higher standard. Guests appreciate not only the size but also the thoughtful layout, describing it as just right for a pleasant stay. While a few isolated concerns were noted, such as the presence of unwanted scents, the overwhelming impressions are of comfortable, well-maintained spaces that provide everything needed for short stays. The friendly hosts add to the overall positive experience at this motel.
Beds
At the City of Sails Motel, guests can look forward to an exceptional sleeping experience. The majority of reviews highlight the comfort of the beds, repeatedly describing them as extremely comfortable and ideal for a restful night's sleep. While some guests noted variations in mattress comfort compared to previous stays, the overall sentiment about the beds remains positive.
Many guests also appreciate the clean and spacious rooms that accompany these cozy beds, making them a favorite feature of the motel. However, not everyone was equally satisfied with the pillows, as their thickness and firmness were mentioned. Personal preference plays a role here, and you might consider bringing your own pillow for optimal comfort.
Overall, the City of Sails Motel ensures a consistently comfortable bed that guests just love and look forward to during their stays.
Cleanliness
City of Sails Motel receives praise for its exceptional cleanliness and comfort, consistently noted by guests across various reviews. Visitors highlight that the rooms are not only clean but also spacious, accommodating even large families with ease. The motel itself is described as well-maintained and tidy, contributing to a welcoming environment. Many guests compare the cleanliness favorably to other motels, emphasizing how the facility stands out in this regard.
Comfort is another aspect frequently mentioned, with beds described as comfortable, contributing to a restful stay. The practical layout and functionality of the rooms seem to cater well to travelers, making this an ideal choice for those seeking both convenience and comfort. Additionally, the motel’s location is considered convenient, adding to the overall positive experience.
However, with rooms exposed to an open-air corridor, some reviews note that traffic noise can be audible from early morning. Despite this minor inconvenience, the overall impression from guests centers on the motel being a clean, spacious, and accommodating facility, perfect for short stays or family visits.
Staff
The City of Sails Motel is frequently praised for its exceptional staff, known for their friendliness and willingness to go the extra mile to ensure a pleasant stay. Guests consistently mention the warm and accommodating nature of both the management and reception staff, highlighting their attentiveness and customer service skills. From providing helpful local guidance to seamlessly allowing early check-ins and accommodating extra requests like additional parking, the team evidently goes above and beyond. Staff members such as Mina and Chloe receive particular accolades for their amiable and supportive demeanor. Overall, the hospitable and professional attitude of the motel's staff significantly enhances the guest experience at this welcoming establishment.
Parking
The City of Sails Motel offers a mix of parking experiences for its guests. One of the key advantages is the proximity of parking to the rooms, providing convenient access to the building. Guests also appreciate the availability of undercover and offroad parking, even highlighting the benefit of free parking. However, the parking lot can be challenging, particularly for those with larger vehicles, as the spaces tend to be quite narrow. The tight layout may require some maneuvering, and entry to the property might feel awkward for some drivers. Despite these challenges, the overall accessibility and convenience of the parking facilities are positive features for many visitors.
No, City of Sails Motel doesn't have any pool.
No, a spa isn't available at City of Sails Motel.
No, City of Sails Motel doesn't allow dogs.
Yes, parking facilities are available at City of Sails Motel.