Holiday Inn Express Auckland City Centre by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn Express Auckland City Centre by IHG, garners high praise for its exceptional location in the heart of Auckland's Central Business District (CBD). Guests appreciate its proximity to major attractions such as the Sky Tower, Queen Street and the harbor with easy access to restaurants, shops and public transport options. The central placement offers spectacular views from higher floors, making it an ideal base for exploring the city.
Breakfast at the hotel is widely commended for its excellent value, variety and quality. Guests enjoy the fresh fruit, hot dishes and international options, noting the hearty breakfast as a perfect start to the day. Despite some mentions of repetitive options and occasional issues with hot dishes, the overall sentiment is positive.
Dinner receives mixed reviews. The adjacent restaurant is praised for delicious beef and lamb dishes and the friendly staff, but there is a call for more variety and extended bar service hours. For those seeking diverse dining options, the nearby area offers better alternatives.
Rooms are consistently praised for their cleanliness, modern amenities and comfort. Guests note the quiet, functional spaces and the stunning views of the city and harbor. Some find the rooms slightly small, but clever design compensates for this. The hotel’s overall cleanliness and well-maintained facilities contribute to a cozy and welcoming environment.
The staff at the Holiday Inn Express Auckland City Centre are frequently highlighted for their friendliness, professionalism and efficiency. Positive experiences with the front desk, housekeeping and overall service contribute to a pleasant atmosphere, enhancing the guest experience.
Wi-Fi at the hotel generally receives positive feedback for its stability and good speed with convenient amenities such as USB charging ports and smart TVs enhancing connectivity. Some guests experience issues with slow or spotty connections, but the overall sentiment remains favorable.
The gym, though compact, is appreciated for being clean, well-maintained and open 24/7. It offers a decent selection of fitness equipment, making it a useful amenity for guests looking to stay active during their stay. Some suggest adding items like yoga mats and stretch bars to improve the facility.
Parking options near the hotel are seen as convenient but expensive with some guests finding the costs high and the process of navigating nearby parking structures difficult. Despite the availability of parking spaces, the additional cost is a recurring concern for guests.
For families, the hotel offers suitable amenities such as family rooms and suites with kitchens. Positive feedback highlights the excellent customer service, soundproofing and cozy atmosphere, though some find the family rooms small and breakfast options limited. Overall, the hotel is considered a comfortable and practical choice for family stays.
The beds at the hotel are frequently commended for their comfort with options for both firm and soft mattresses and high-quality linens. Although a few guests find the beds too hard, the general feedback underscores a satisfactory sleep experience.
The hotel's four-star rating is reflected in its modern design, efficient service and good value for money. While breakfast could benefit from a more varied layout, the cleanliness, modernity and friendly staff align well with its four-star status, making it a highly regarded choice for visitors to Auckland.
Categories
Breakfast at the hotel is widely commended for its excellent value, variety and quality. Guests enjoy the fresh fruit, hot dishes and international options, noting the hearty breakfast as a perfect start to the day. Despite some mentions of repetitive options and occasional issues with hot dishes, the overall sentiment is positive.
Dinner receives mixed reviews. The adjacent restaurant is praised for delicious beef and lamb dishes and the friendly staff, but there is a call for more variety and extended bar service hours. For those seeking diverse dining options, the nearby area offers better alternatives.
Rooms are consistently praised for their cleanliness, modern amenities and comfort. Guests note the quiet, functional spaces and the stunning views of the city and harbor. Some find the rooms slightly small, but clever design compensates for this. The hotel’s overall cleanliness and well-maintained facilities contribute to a cozy and welcoming environment.
The staff at the Holiday Inn Express Auckland City Centre are frequently highlighted for their friendliness, professionalism and efficiency. Positive experiences with the front desk, housekeeping and overall service contribute to a pleasant atmosphere, enhancing the guest experience.
Wi-Fi at the hotel generally receives positive feedback for its stability and good speed with convenient amenities such as USB charging ports and smart TVs enhancing connectivity. Some guests experience issues with slow or spotty connections, but the overall sentiment remains favorable.
The gym, though compact, is appreciated for being clean, well-maintained and open 24/7. It offers a decent selection of fitness equipment, making it a useful amenity for guests looking to stay active during their stay. Some suggest adding items like yoga mats and stretch bars to improve the facility.
Parking options near the hotel are seen as convenient but expensive with some guests finding the costs high and the process of navigating nearby parking structures difficult. Despite the availability of parking spaces, the additional cost is a recurring concern for guests.
For families, the hotel offers suitable amenities such as family rooms and suites with kitchens. Positive feedback highlights the excellent customer service, soundproofing and cozy atmosphere, though some find the family rooms small and breakfast options limited. Overall, the hotel is considered a comfortable and practical choice for family stays.
The beds at the hotel are frequently commended for their comfort with options for both firm and soft mattresses and high-quality linens. Although a few guests find the beds too hard, the general feedback underscores a satisfactory sleep experience.
The hotel's four-star rating is reflected in its modern design, efficient service and good value for money. While breakfast could benefit from a more varied layout, the cleanliness, modernity and friendly staff align well with its four-star status, making it a highly regarded choice for visitors to Auckland.
Business Hotel
Holiday Inn Express Auckland City Centre by IHG may offer essential business amenities such as meeting spaces, complimentary high-speed internet access, and a business center. Its central location provides convenient access to Auckland's business district and public transportation.
Accessible Hotel
This hotel is wheelchair accessible and provides facilities for disabled guests. A specific accessible room type, the 1 Queen Bed Accessible room, is available, offering 28 square meters of space designed to accommodate accessibility needs.
4-Star Hotel
Centrally located, this hotel is a short walk from Sky Tower and Auckland Ferry Terminal. It includes a fitness center and complimentary wireless internet access. A complimentary continental breakfast is served.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Gym
Guest Reviews
The Holiday Inn Express Auckland City Centre by IHG, boasts an exceptional location that guests repeatedly praise. Positioned in the heart of Auckland's Central Business District (CBD), the hotel offers unrivaled convenience for both tourists and business travelers. Guests appreciate its proximity to major attractions such as the Sky Tower, Queen Street and the harbor, all within easy walking distance. The hotel is nestled between downtown, the harbor and key landmarks, providing spectacular city and sea views from higher floors.
This central placement simplifies access to a variety of restaurants, shops and public transport options. Many reviews highlight the ease of visiting local bars, shopping districts and tourist spots, mentioning the hotel’s walkable distance to Britomart Station and various ferry terminals, making travel around Auckland seamless. Additional mentions of the hotel's modern amenities, cleanliness and friendly staff further enhance its appeal.
Overall, guests find the Holiday Inn Express Auckland City Centre an ideal base for exploring the city with its unbeatable central location being the standout feature.
The breakfast at the Holiday Inn Express Auckland City Centre receives widespread praise from its guests. Many highlight the excellent value and inclusive nature of the offering, describing it as a great bonus. The buffet breakfast is commonly noted for its plentiful and varied selection with numerous positive remarks about the spaciousness of the breakfast room and the generosity of the buffet. Guests appreciated that even though the breakfast options could sometimes be repetitive, the quality remained high with plenty of choices available, such as fresh fruit, delicious hot dishes and international options.
The free breakfast offering is often highlighted as a significant perk with terms like fantastic, awesome and amazing frequently used to describe it. Many guests specifically enjoyed the fresh and delicious items, noting that the hearty breakfast was a perfect way to start the day.
However, not all reviews are unanimously positive. Some guests found the breakfast offerings to be lacking in variety with repeated complaints about the sameness of the menu day-to-day. There were occasional criticisms about the temperature of hot dishes, the absence of certain items such as dairy-free milk or fresh fruit and issues with the coffee machine. Despite these critiques, the overall sentiment reflects a satisfying breakfast experience that adds value to the stay at Holiday Inn Express Auckland City Centre.
The Holiday Inn Express Auckland City Centre offers a convenient and comfortable stay with a few highlights and areas for improvement regarding dinner at the hotel. Guests consistently praise the adjacent restaurant, noting its delicious offerings, especially the beef and lamb dishes. Friendly and accommodating staff enhance the dining experience with many diners enjoying their meals and the pleasant views of Auckland.
However, some guests have pointed out a lack of variety in the dinner options and limited availability as no bar service is provided after 9.30 PM. While some found the dinner to be just okay, others felt it could have been better. A few guests experienced their meal being overcooked, which was a disappointment.
For those seeking more diverse dining options, the nearby area offers better alternatives and breakfast at the hotel has generally received positive feedback. Overall, while the hotel’s adjacent restaurant receives commendations, a bit more variety and consistency in the dinner menu could elevate the dining experience further.
Holiday Inn Express Auckland City Centre by IHG, impresses guests with its clean, modern and well-appointed rooms. The facilities are up-to-date and the rooms are often described as spacious and functional, offering everything necessary for a comfortable stay. Guests frequently commend the cleanliness of the rooms and bathrooms, noting spotless conditions and ample supplies of bath towels.
The rooms are praised for their quietness and comfort, making for a relaxing environment. Modern amenities such as air conditioning, smart TVs and well-maintained furniture further enhance the guest experience. Many rooms offer stunning views of the city, including landmarks like the Sky Tower and the harbor.
Despite predominantly positive feedback, some reviews mention that the rooms can be on the smaller side with less space than expected, especially for families or larger groups. However, the clever design and functional layout compensate for the limited space. The rooms are generally considered suitable for couples or solo travelers, offering a cozy and relaxing ambiance.
Located conveniently just off Queen Street and close to shopping and attractions like the Sky Tower, the hotel provides an excellent base for exploring downtown Auckland. Overall, Holiday Inn Express Auckland City Centre garners high marks for its clean and comfortable rooms, modern amenities and great city views.
At the Holiday Inn Express Auckland City Centre by IHG, guests consistently highlight the exceptional comfort of the beds. Many reviews praise the beds for being clean, cozy and well-maintained, often pointing out the availability of both firm and soft mattresses to suit different preferences. Soft linens and fluffy blankets enhance the sleeping experience, ensuring a restful night.
While the majority of guests found the beds to be comfortable, there were a few mentions of beds being too hard or firm for some people's tastes. Despite this, the general sentiment leans positively towards the overall bedding experience with many guests appreciating the choice of firmness and the comfort of the pillows.
Additionally, the rooms are noted for their cleanliness and comfort with blackout blinds complementing the peaceful sleep environment. Overall, the beds at this hotel appear to be a significant factor contributing to the satisfactory stay of most guests.
The Holiday Inn Express Auckland City Centre stands out for its exceptional cleanliness, earning high praise from guests. Rooms consistently impress with their spotless conditions and modern amenities. Guests frequently highlight the beautifully clean bathrooms and the fresh, daily-provided linens and towels. The hotel’s facilities are noted to be very well-maintained, sustaining an impeccable standard of hygiene.
Beyond just the rooms, the entire establishment, including public spaces, reflects a commitment to cleanliness and orderliness. The centralized location, coupled with clean, comfortable and modern setups, offers great value for money. Despite occasional reports of lapses in daily housekeeping, overall sentiments underscore a cozy, quiet and welcoming environment. The modernity of the hotel coupled with friendly service ensures a pleasant stay in Auckland’s city center.
Holiday Inn Express Auckland City Centre boasts an impressive staff that consistently garners high praise from guests. Visitors frequently commend the team for being exceedingly friendly, helpful and professional. Check-in and check-out processes are described as smooth and efficient, adding to the overall positive experience. Guests have encountered attentive, accommodating and polite behavior from both the front desk and housekeeping teams.
Several reviews highlight the exceptional service and welcoming attitudes that create a pleasant atmosphere. Staff members are not only courteous but also efficient and knowledgeable, ensuring that guests’ questions and needs are promptly addressed—even during busy times. The reception staff, in particular, receives accolades for being supportive and greeting guests warmly.
While there are instances of occasional inconsistencies, particularly during peak periods, the overall sentiment remains overwhelmingly positive. Visitors describe the hotel's personnel as going above and beyond to make their stay comfortable and enjoyable with specific mentions of standout employees who leave a lasting impression. Despite occasional staffing challenges, guests appreciate the dedication and effort exhibited by the team, cementing the hotel’s reputation for excellent customer service.
The Holiday Inn Express Auckland City Centre offers generally positive experiences with its Wi-Fi services, according to guest reviews. Many found the Wi-Fi easy to access with stable and reliable connections throughout the hotel, including the rooms and lobby. The internet speed was often remarked upon as being good with free Wi-Fi provided with ease and no major issues. Modern amenities such as USB charging ports and Google Chromecast enhance the connectivity experience and the technology in rooms has convenient features like smart TVs. However, there were some reports of Wi-Fi being slow or spotty at times and a few guests experienced issues with connectivity and the password not being provided at check-in. Despite these occasional drawbacks, the overall sentiment towards the Wi-Fi is favorable with many guests appreciating the solid coverage and functional internet access available throughout their stay.
The gym at Holiday Inn Express Auckland City Centre generally receives positive feedback from guests. Many appreciate the availability of a gym and the fact that it's open 24/7, which is convenient for varying schedules. It's highlighted as a clean and well-maintained space, providing a decent selection of fitness equipment suitable for a good workout. Despite its compact size, the gym contains functional and high-quality equipment, making it handy and adequate for most guests' exercise needs. Some reviews mention that the gym is basic and sparsely equipped, suggesting the addition of items like yoga mats and stretch bars. However, overall, the gym is seen as a beneficial and appreciated amenity for those looking to stay active during their stay.
Visitors to the Holiday Inn Express Auckland City Centre by IHG, frequently mention challenges regarding parking. While convenient parking options are available nearby, including a garage next door and street parking, the associated costs are consistently described as high. Overnight parking rates can reach up to $49 with some guests finding it as low as $35 per day, still considered expensive.
The process of parking can also be confusing, difficult and inconvenient for some, especially when dealing with luggage or navigating the structure. While there is no on-site parking, options include a nearby Wilson car park that can be both costly and at times hard to navigate. Some visitors find the additional cost for parking exorbitant and a deterrent for future stays.
Despite these drawbacks, there are plenty of parking spaces available, but the overall pricing and convenience are recurring points of concern. For those planning to drive, it's advisable to budget for these added costs and be prepared for potential difficulties in finding parking.
The Holiday Inn Express Auckland City Centre by IHG, presents itself as a family-friendly destination with numerous features catering to families. The establishment offers family rooms, suites with kitchens and various family amenities, which were appreciated by many guests. The hotel's location is another highlight, being close to the Sky Bus station and convenient for family sightseeing, making it an excellent choice for family ventures and travel agencies that cater to families.
Guests praised the excellent customer service, fantastic soundproofing and cozy atmosphere which all contributed to a pleasant stay. Children particularly enjoyed the views from the hotel, adding to the overall family-friendly experience. However, some guests pointed out a few drawbacks, such as small family rooms and limited breakfast options that did not cater to all preferences.
Despite these minor issues, overall sentiment leaned towards a positive family experience with many guests noting the hotel as suitable for small family groups and providing a welcoming environment for family stays. While there were a few logistical hiccups, such as room arrangements not meeting the expectations of larger families and conveniences like towel availability, most found the hotel to be a comfortable and practical choice for a family visit to Auckland.
Situated in a prime location, the Holiday Inn Express Auckland City Centre lives up to its four-star rating through its well-maintained and well-equipped facilities. The modern design of both the rooms and common areas adds to its appeal. Guests experience good value for money, underscoring the positive reviews regarding cost efficiency.
Breakfast receives mixed opinions. While a good selection in the buffet is appreciated, some feel that the layout and repetition could be improved. The hotel delivers consistently on cleanliness and modernity, which aligns well with its four-star classification.
The hotel's staff stands out for their friendliness and helpfulness, contributing to a pleasant stay overall. Despite some remarks on the pricing and the quality-to-price ratio, many guests feel that the value received justifies the cost.
In summary, Holiday Inn Express Auckland City Centre largely meets and even surpasses most expectations for four-star accommodations, offering excellent facilities and services that make it a recommended choice for travelers looking for quality and reliability.
Holiday Inn Express Auckland City Centre is a solid choice for business travelers, offering a range of facilities designed to meet the needs of professionals. The hotel is perfectly situated in a convenient business location, making it ideal for work-related trips. Functional workspaces and a clean, operational business center cater specifically to those needing a place to get work done peacefully.
Guests appreciate the value the hotel offers for short stays and find it an excellent option for brief business trips. The availability of business amenities, such as meeting rooms and accessible power and USB points, underscores its focus on catering to corporate clientele. Most guests find the front desk staff helpful, although some note that the staff can be under pressure and not fully trained at times.
The hotel's location in the central business district is another significant advantage, making it easy to navigate the city for meetings and other business activities. Overall, Holiday Inn Express Auckland City Centre is praised for its functional, business-friendly environment, despite a few minor issues with room readiness and staff training.
Nestled in the heart of Auckland, the Holiday Inn Express Auckland City Centre, an IHG Hotel, receives high marks for its accessibility features, making it a convenient and comfortable choice for guests with disabilities. Visitors frequently highlight the hotel’s wheelchair accessible rooms and accessible bathrooms, which make stays more manageable for those needing extra support. The hotel emphasizes ease of mobility with features like accessible entries, facilities and an accessible gym, ensuring all areas are reachable for wheelchair users. Guests appreciate the added comforts such as good showers with large fluffy towels and USB ports in the rooms. Scenic views from large windows further enhance the experience.
The hotel’s central location means that all points of interest are easily accessible with destinations that are both interesting and wheelchair-friendly. While some visitors note occasional street noise during their stay, the overall accessibility of the hotel remains a standout feature. The availability of a shower bench and other thoughtful accessibility options ensure that the Holiday Inn Express Auckland City Centre meets the needs of diverse travelers, making it a top destination for families and individuals seeking an accessible stay.
Location Show Map
Location
This central placement simplifies access to a variety of restaurants, shops and public transport options. Many reviews highlight the ease of visiting local bars, shopping districts and tourist spots, mentioning the hotel’s walkable distance to Britomart Station and various ferry terminals, making travel around Auckland seamless. Additional mentions of the hotel's modern amenities, cleanliness and friendly staff further enhance its appeal.
Overall, guests find the Holiday Inn Express Auckland City Centre an ideal base for exploring the city with its unbeatable central location being the standout feature.
Breakfast
The free breakfast offering is often highlighted as a significant perk with terms like fantastic, awesome and amazing frequently used to describe it. Many guests specifically enjoyed the fresh and delicious items, noting that the hearty breakfast was a perfect way to start the day.
However, not all reviews are unanimously positive. Some guests found the breakfast offerings to be lacking in variety with repeated complaints about the sameness of the menu day-to-day. There were occasional criticisms about the temperature of hot dishes, the absence of certain items such as dairy-free milk or fresh fruit and issues with the coffee machine. Despite these critiques, the overall sentiment reflects a satisfying breakfast experience that adds value to the stay at Holiday Inn Express Auckland City Centre.
Dinner
However, some guests have pointed out a lack of variety in the dinner options and limited availability as no bar service is provided after 9.30 PM. While some found the dinner to be just okay, others felt it could have been better. A few guests experienced their meal being overcooked, which was a disappointment.
For those seeking more diverse dining options, the nearby area offers better alternatives and breakfast at the hotel has generally received positive feedback. Overall, while the hotel’s adjacent restaurant receives commendations, a bit more variety and consistency in the dinner menu could elevate the dining experience further.
Rooms
The rooms are praised for their quietness and comfort, making for a relaxing environment. Modern amenities such as air conditioning, smart TVs and well-maintained furniture further enhance the guest experience. Many rooms offer stunning views of the city, including landmarks like the Sky Tower and the harbor.
Despite predominantly positive feedback, some reviews mention that the rooms can be on the smaller side with less space than expected, especially for families or larger groups. However, the clever design and functional layout compensate for the limited space. The rooms are generally considered suitable for couples or solo travelers, offering a cozy and relaxing ambiance.
Located conveniently just off Queen Street and close to shopping and attractions like the Sky Tower, the hotel provides an excellent base for exploring downtown Auckland. Overall, Holiday Inn Express Auckland City Centre garners high marks for its clean and comfortable rooms, modern amenities and great city views.
Beds
While the majority of guests found the beds to be comfortable, there were a few mentions of beds being too hard or firm for some people's tastes. Despite this, the general sentiment leans positively towards the overall bedding experience with many guests appreciating the choice of firmness and the comfort of the pillows.
Additionally, the rooms are noted for their cleanliness and comfort with blackout blinds complementing the peaceful sleep environment. Overall, the beds at this hotel appear to be a significant factor contributing to the satisfactory stay of most guests.
Cleanliness
Beyond just the rooms, the entire establishment, including public spaces, reflects a commitment to cleanliness and orderliness. The centralized location, coupled with clean, comfortable and modern setups, offers great value for money. Despite occasional reports of lapses in daily housekeeping, overall sentiments underscore a cozy, quiet and welcoming environment. The modernity of the hotel coupled with friendly service ensures a pleasant stay in Auckland’s city center.
Staff
Several reviews highlight the exceptional service and welcoming attitudes that create a pleasant atmosphere. Staff members are not only courteous but also efficient and knowledgeable, ensuring that guests’ questions and needs are promptly addressed—even during busy times. The reception staff, in particular, receives accolades for being supportive and greeting guests warmly.
While there are instances of occasional inconsistencies, particularly during peak periods, the overall sentiment remains overwhelmingly positive. Visitors describe the hotel's personnel as going above and beyond to make their stay comfortable and enjoyable with specific mentions of standout employees who leave a lasting impression. Despite occasional staffing challenges, guests appreciate the dedication and effort exhibited by the team, cementing the hotel’s reputation for excellent customer service.
Wi-Fi
Gym
Parking
The process of parking can also be confusing, difficult and inconvenient for some, especially when dealing with luggage or navigating the structure. While there is no on-site parking, options include a nearby Wilson car park that can be both costly and at times hard to navigate. Some visitors find the additional cost for parking exorbitant and a deterrent for future stays.
Despite these drawbacks, there are plenty of parking spaces available, but the overall pricing and convenience are recurring points of concern. For those planning to drive, it's advisable to budget for these added costs and be prepared for potential difficulties in finding parking.
Family
Guests praised the excellent customer service, fantastic soundproofing and cozy atmosphere which all contributed to a pleasant stay. Children particularly enjoyed the views from the hotel, adding to the overall family-friendly experience. However, some guests pointed out a few drawbacks, such as small family rooms and limited breakfast options that did not cater to all preferences.
Despite these minor issues, overall sentiment leaned towards a positive family experience with many guests noting the hotel as suitable for small family groups and providing a welcoming environment for family stays. While there were a few logistical hiccups, such as room arrangements not meeting the expectations of larger families and conveniences like towel availability, most found the hotel to be a comfortable and practical choice for a family visit to Auckland.
4 Star
Breakfast receives mixed opinions. While a good selection in the buffet is appreciated, some feel that the layout and repetition could be improved. The hotel delivers consistently on cleanliness and modernity, which aligns well with its four-star classification.
The hotel's staff stands out for their friendliness and helpfulness, contributing to a pleasant stay overall. Despite some remarks on the pricing and the quality-to-price ratio, many guests feel that the value received justifies the cost.
In summary, Holiday Inn Express Auckland City Centre largely meets and even surpasses most expectations for four-star accommodations, offering excellent facilities and services that make it a recommended choice for travelers looking for quality and reliability.
Business
Guests appreciate the value the hotel offers for short stays and find it an excellent option for brief business trips. The availability of business amenities, such as meeting rooms and accessible power and USB points, underscores its focus on catering to corporate clientele. Most guests find the front desk staff helpful, although some note that the staff can be under pressure and not fully trained at times.
The hotel's location in the central business district is another significant advantage, making it easy to navigate the city for meetings and other business activities. Overall, Holiday Inn Express Auckland City Centre is praised for its functional, business-friendly environment, despite a few minor issues with room readiness and staff training.
Accessible
The hotel’s central location means that all points of interest are easily accessible with destinations that are both interesting and wheelchair-friendly. While some visitors note occasional street noise during their stay, the overall accessibility of the hotel remains a standout feature. The availability of a shower bench and other thoughtful accessibility options ensure that the Holiday Inn Express Auckland City Centre meets the needs of diverse travelers, making it a top destination for families and individuals seeking an accessible stay.
No, Holiday Inn Express Auckland City Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Auckland City Centre by IHG.
No, Holiday Inn Express Auckland City Centre by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Auckland City Centre by IHG.
Yes, Holiday Inn Express Auckland City Centre by IHG has a gym.
Location Show Map
More Options
