Quest Highbrook
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Summary of reviewsQuest Highbrook delivers a consistently high-quality experience that meets the needs of both business and leisure travelers. Its standout feature is its prime location within a tranquil business park, conveniently close to the motorway, making it easy to navigate the surrounding areas, including the CBD and airport. Guests appreciate the peace and quiet away from the bustling city center and find the nearby amenities, such as Fisher House and other eateries, both practical and enjoyable.
The breakfast service at Quest Highbrook is well-received, offering a variety of hot and cold options that cater to early risers and those needing a meal on the go. Guests find the breakfast offerings diverse and convenient, enhancing their overall stay experience.
Rooms at Quest Highbrook receive substantial praise for their cleanliness, modern design and functionality. They are consistently described as spacious, tidy and equipped with useful amenities like washing machines, dryers and well-equipped kitchenettes. Guests particularly value the high standards of cleanliness and maintenance, ensuring a comfortable and pleasant stay.
The exceptional cleanliness of the hotel is frequently highlighted with many guests noting the spotless rooms and well-maintained facilities. This, combined with the hotel's modernity and quiet location, creates a favorable environment for rest and relaxation.
The staff at Quest Highbrook are an asset to the hotel, frequently praised for their friendliness, professionalism and exceptional service. Guests commend specific team members and appreciate the warm, welcoming atmosphere fostered by the reception staff. The courteous cleaning staff and the extra touches, like Tim Tams biscuits on the pillows, enhance the guest experience.
The hotel also provides reliable and fast wifi, which is appreciated by most guests, although a few encountered issues with connectivity. Entertainment options, including a good selection of free movies and Sky TV channels, add to the convenience, despite some minor technical deficiencies with the TV equipment.
Quest Highbrook offers secure and convenient parking, including an underground garage that is frequently mentioned positively. While some guests noted challenges with parking availability and additional costs, the overall sentiment is favorable.
The beds at Quest Highbrook are often described as extremely comfortable, contributing to a restful night's sleep. Although comfort preferences can vary, the majority of guests find the beds to be a significant positive aspect of their stay.
As a four-star property, Quest Highbrook consistently receives high marks for its excellent service, cleanliness and peaceful location. Despite a few areas that could benefit from updates, the hotel's affordability, friendly atmosphere and responsive staff ensure a high level of guest satisfaction. Special occasions and memorable stays are commonly celebrated here, reinforcing its reputation as a reliable and highly recommended accommodation option in Auckland.
Lastly, Quest Highbrook is noted for its accessibility, providing ramps and wheelchair-friendly entry points, which are appreciated by guests with disabilities. Staff attentiveness and convenient parking further enhance the inclusive and accommodating environment.
In summary, Quest Highbrook excels in delivering a comfortable, clean and modern stay with superb service, strategic location and thoughtful amenities, making it a top choice for both business and leisure travelers in Auckland.
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The breakfast service at Quest Highbrook is well-received, offering a variety of hot and cold options that cater to early risers and those needing a meal on the go. Guests find the breakfast offerings diverse and convenient, enhancing their overall stay experience.
Rooms at Quest Highbrook receive substantial praise for their cleanliness, modern design and functionality. They are consistently described as spacious, tidy and equipped with useful amenities like washing machines, dryers and well-equipped kitchenettes. Guests particularly value the high standards of cleanliness and maintenance, ensuring a comfortable and pleasant stay.
The exceptional cleanliness of the hotel is frequently highlighted with many guests noting the spotless rooms and well-maintained facilities. This, combined with the hotel's modernity and quiet location, creates a favorable environment for rest and relaxation.
The staff at Quest Highbrook are an asset to the hotel, frequently praised for their friendliness, professionalism and exceptional service. Guests commend specific team members and appreciate the warm, welcoming atmosphere fostered by the reception staff. The courteous cleaning staff and the extra touches, like Tim Tams biscuits on the pillows, enhance the guest experience.
The hotel also provides reliable and fast wifi, which is appreciated by most guests, although a few encountered issues with connectivity. Entertainment options, including a good selection of free movies and Sky TV channels, add to the convenience, despite some minor technical deficiencies with the TV equipment.
Quest Highbrook offers secure and convenient parking, including an underground garage that is frequently mentioned positively. While some guests noted challenges with parking availability and additional costs, the overall sentiment is favorable.
The beds at Quest Highbrook are often described as extremely comfortable, contributing to a restful night's sleep. Although comfort preferences can vary, the majority of guests find the beds to be a significant positive aspect of their stay.
As a four-star property, Quest Highbrook consistently receives high marks for its excellent service, cleanliness and peaceful location. Despite a few areas that could benefit from updates, the hotel's affordability, friendly atmosphere and responsive staff ensure a high level of guest satisfaction. Special occasions and memorable stays are commonly celebrated here, reinforcing its reputation as a reliable and highly recommended accommodation option in Auckland.
Lastly, Quest Highbrook is noted for its accessibility, providing ramps and wheelchair-friendly entry points, which are appreciated by guests with disabilities. Staff attentiveness and convenient parking further enhance the inclusive and accommodating environment.
In summary, Quest Highbrook excels in delivering a comfortable, clean and modern stay with superb service, strategic location and thoughtful amenities, making it a top choice for both business and leisure travelers in Auckland.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Free Wi-Fi
Aparthotel with Parking
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4-Star Aparthotel
Guest Reviews
Quest Highbrook stands out for its conveniently accessible location, notably close to the motorway, making it a breeze for guests to navigate the area. The hotel boasts a tranquil and quiet setting within a newly developed, clean and safe business park, which ensures a peaceful stay away from the bustling city center. This location is particularly suitable for business travelers with many companies and corporate offices in close proximity. Its central positioning is ideal for attending events and visiting nearby family, offering easy access to shopping centers, restaurants and other amenities.
Guests appreciate the advantageous location for its accessibility to the motorway, which provides quick routes to various parts of Auckland, including the CBD and the airport. The area is noted to be quiet and secluded, providing a peaceful retreat while still being convenient for business needs. Some particularly enjoy the scenic walks along the water and the easy access to Fisher House and other nearby eateries.
While the immediate surroundings are industrial, guests find the location practical with essential services like a dairy and Subway just across the road. The hotel also features ample parking, adding to the convenience factor. Overall, Quest Highbrook is highly rated for its strategic location, cleanliness and modern amenities, making it a practical choice for both business and leisure travelers in Auckland.
Quest Highbrook offers a range of breakfast options to suit different preferences, from early morning items to packed breakfasts for guests on the move. The breakfast service includes both hot and cold options, providing a good variety for travelers looking for a complete meal or a quick bite. Guests appreciated the complimentary breakfast and the presence of a dedicated breakfast kitchen and area, enhancing the overall experience. Some reviews highlighted the convenience of nearby food places and the availability of a breakfast chef for a more personalized dining experience. However, a few guests noted a limited variety in the ordering menu and suggested better communication regarding breakfast details. Overall, the breakfast service at Quest Highbrook is well-received for its diversity and convenience, contributing positively to the stay.
Quest Highbrook offers an array of well-received accommodations that excel in cleanliness, modernity and functionality, making it a top choice for travelers. The rooms are consistently described as clean, tidy and spacious, catering to a variety of preferences with amenities that include washing machines, dryers and well-equipped kitchenettes.
Many guests appreciated the immaculate presentation of the rooms, noting their modern design and thoughtful layout. Those staying in larger units found the space ample and the addition of en-suite bathrooms in multi-bedroom apartments added to the convenience. High standards of cleanliness and maintenance were frequently highlighted, contributing to a comfortable and pleasant environment.
Despite some comments about certain rooms being compact, the overall sentiment was positive with praise for the well-appointed facilities and the comfortable beds. The rooms were described as quiet, ensuring a restful stay and the decor received compliments for being stylish and modern.
Functional elements like good storage space, efficient layout and effective air conditioning further enhanced the guest experience. Additionally, the presence of basics such as large towels and in-room laundry facilities was noted as a nice touch. Even the smaller rooms managed to impress with their clever design and optimal use of space.
In summary, Quest Highbrook succeeds in providing clean, comfortable and modern accommodations with excellent facilities, ensuring a high level of satisfaction for its guests.
Quest Highbrook is appreciated for its comfortable and homely ambiance, frequently highlighted by the notably comfy and clean beds. Guests often describe the beds as divine and superbly comfortable with many enjoying a restful night's sleep. Several reviews commend the quality of the mattresses and the clean, inviting feel of the bedding.
However, it's evident that bed comfort can be subjective. There are mentions of some beds being too firm or too soft for individual preferences and occasional feedback about the beddings' quality not meeting expectations, such as issues with pillows and duvets. Instances of bed bugs and stained sheets were noted in some reviews, as well as some beds exhibiting wear and requiring replacement.
Despite these occasional drawbacks, the general sentiment remains positive with many guests finding value in the comfort provided. The overall experience at Quest Highbrook is largely praised, particularly for its cozy beds that contribute significantly to a pleasant stay.
Quest Highbrook receives high praise for its exceptional cleanliness, consistently described as clean, tidy and spotless. Guests frequently highlight the modern, well-presented rooms that are spacious, comfortable and equipped with all necessary amenities. Many reviews note the impressive cleanliness standards with several emphasizing that the rooms were immaculate and devoid of any dust. The facilities are also mentioned as being clean, modern and well-maintained, contributing to a comfortable stay.
The hotel's quiet location adds to its appeal, providing a peaceful environment conducive to rest. Despite being slightly out of Auckland, the convenience of a clean, safe and well-appointed setting makes it a favorable choice for many. The service from the reception is often described as fantastic, further enhancing the overall positive experience. Additionally, guests appreciate the practical and thoughtful provisions, such as large towels, washing machines and dryers in the rooms.
Overall, Quest Highbrook stands out for its consistent cleanliness and comfortable environment, making it a reliable and highly recommended accommodation option.
At Quest Highbrook, guests overwhelmingly praised the staff for their exceptional service, often describing them as friendly, helpful and accommodating. The reception staff, in particular, received frequent commendations for being warm and welcoming, making the check-in process smooth and pleasant. Many reviewers highlighted specific team members, such as Christine, Catherine and the duty manager Mel, for their outstanding service and friendliness.
Professionalism was another common theme with many guests appreciating the balance between professionalism and approachability. Cleaning staff also garnered positive remarks for maintaining high standards of cleanliness and being exceptionally courteous. The pleasant and quiet ambiance of the hotel further enhanced the overall experience of many visitors.
Several guests noted instances where the management went above and beyond, like upgrading rooms when availability allowed. The layout and amenities of the apartments, particularly the two-bedroom options, were described as perfect for various guest needs.
Even though a few mentioned occasional lapses in staff engagement or information, these were overshadowed by the overall positive sentiment regarding the staff's friendliness and helpfulness. The inclusion of charming touches like Tim Tams biscuits on the pillows added to the welcoming atmosphere.
Overall, Quest Highbrook stands out for its exceptional staff who are consistently praised for their superb service, warmth and professionalism, creating a welcoming environment for all guests.
Quest Highbrook offers a convenient stay with dependable and fast wifi that guests particularly appreciate. The wifi is generally reliable and serves a variety of needs, such as connecting phones and casting from them. However, some guests encountered issues with the guest wifi not working properly or experiencing weaker signals. A few mentioned that no wifi password was provided in the room, leading to minor inconveniences.
Regarding entertainment, the hotel’s TV offerings include a good selection of free movies and access to Sky TV channels, including movies and sports. Some reviewers delighted in the availability of free movies and described the TV screens as large. Yet, there were mentions of difficulties in operating the TV with issues such as required resets, frequent lag and occasional outdated equipment. Guests suggested that a larger screen, higher resolution or additional features like HDMI ports would improve the experience.
Overall, the wifi at Quest Highbrook gets positive marks for speed and reliability, although some guests felt areas for improvement remained. The entertainment options are appreciated but could benefit from enhancements for an even better guest experience.
Quest Highbrook offers a mix of parking options with an emphasis on secure and undercover facilities that guests generally appreciate. Many reviews highlight the safety and security of the parking, which include an underground garage. Some guests found the parking to be convenient and praised the ample car parks available. Others mentioned specific dedicated parking spaces and the cleanliness of the car park.
However, there are some drawbacks. A few guests found the parking space to be difficult to find and a bit inconvenient. Issues such as small parking lots, full parking spaces and the need to pay extra for parking were also noted. The cost of parking varied with some mentioning charges like $20 for underground parking, while others noted non-complimentary parking at $10 per day.
Despite these challenges, Quest Highbrook's parking facilities include temporary parking and some free parking options if spaces are available. Overall, while most guests found the parking sufficient and secure, there were occasional concerns about availability and additional costs.
Quest Highbrook has consistently received positive feedback from guests, who commend its excellent service, modern cleanliness and overall high standard. The hotel's quiet location in a business area is particularly appreciated, as it offers a peaceful atmosphere and a pleasant outlook. Guests often return due to the reliable and consistent quality of the rooms, which are described as comfortable and clean.
The affordable pricing combined with elevated standards further enhances its value for money, making it a preferred choice for many. The first impressions are particularly strong with many guests noting the professional and friendly reception, as well as the hotel's sophisticated and impressive layout.
Despite being a 4-star property, some reviewers have mentioned that the facilities could benefit from updates. However, the exceptional cleanliness, family-friendly atmosphere and responsive team offset this minor drawback. Special occasions are often celebrated here, contributing to memorable and extraordinary stays.
Overall, Quest Highbrook offers a desirable setting with a home-away-from-home feel, highly recommended for both business and leisure stays. The quality service, which is frequently highlighted, ensures a consistently high-grade experience, earning numerous favorable ratings and recommendations from satisfied guests.
Quest Highbrook offers a welcoming environment for guests with disabilities, as evident in the reviews highlighting its accessibility features. The hotel has made significant strides in ensuring wheelchair accessibility with ramps and entry points that cater to those in need. Parking is both accessible and convenient, providing easy access to the building. Although the hotel is located in an industrial area, it offers a quiet and pleasant outlook over a business park. The location is handy with nearby shopping centers and entertainment options, as well as a proximity to the airport. While the overall accessibility is praised, some reviews noted that accessing rooms might take a bit longer for wheelchair users. Staff are helpful and attentive to the needs of disabled travelers, contributing to a convenient and accommodating stay.
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Location
Guests appreciate the advantageous location for its accessibility to the motorway, which provides quick routes to various parts of Auckland, including the CBD and the airport. The area is noted to be quiet and secluded, providing a peaceful retreat while still being convenient for business needs. Some particularly enjoy the scenic walks along the water and the easy access to Fisher House and other nearby eateries.
While the immediate surroundings are industrial, guests find the location practical with essential services like a dairy and Subway just across the road. The hotel also features ample parking, adding to the convenience factor. Overall, Quest Highbrook is highly rated for its strategic location, cleanliness and modern amenities, making it a practical choice for both business and leisure travelers in Auckland.
Breakfast
Rooms
Many guests appreciated the immaculate presentation of the rooms, noting their modern design and thoughtful layout. Those staying in larger units found the space ample and the addition of en-suite bathrooms in multi-bedroom apartments added to the convenience. High standards of cleanliness and maintenance were frequently highlighted, contributing to a comfortable and pleasant environment.
Despite some comments about certain rooms being compact, the overall sentiment was positive with praise for the well-appointed facilities and the comfortable beds. The rooms were described as quiet, ensuring a restful stay and the decor received compliments for being stylish and modern.
Functional elements like good storage space, efficient layout and effective air conditioning further enhanced the guest experience. Additionally, the presence of basics such as large towels and in-room laundry facilities was noted as a nice touch. Even the smaller rooms managed to impress with their clever design and optimal use of space.
In summary, Quest Highbrook succeeds in providing clean, comfortable and modern accommodations with excellent facilities, ensuring a high level of satisfaction for its guests.
Beds
However, it's evident that bed comfort can be subjective. There are mentions of some beds being too firm or too soft for individual preferences and occasional feedback about the beddings' quality not meeting expectations, such as issues with pillows and duvets. Instances of bed bugs and stained sheets were noted in some reviews, as well as some beds exhibiting wear and requiring replacement.
Despite these occasional drawbacks, the general sentiment remains positive with many guests finding value in the comfort provided. The overall experience at Quest Highbrook is largely praised, particularly for its cozy beds that contribute significantly to a pleasant stay.
Cleanliness
The hotel's quiet location adds to its appeal, providing a peaceful environment conducive to rest. Despite being slightly out of Auckland, the convenience of a clean, safe and well-appointed setting makes it a favorable choice for many. The service from the reception is often described as fantastic, further enhancing the overall positive experience. Additionally, guests appreciate the practical and thoughtful provisions, such as large towels, washing machines and dryers in the rooms.
Overall, Quest Highbrook stands out for its consistent cleanliness and comfortable environment, making it a reliable and highly recommended accommodation option.
Staff
Professionalism was another common theme with many guests appreciating the balance between professionalism and approachability. Cleaning staff also garnered positive remarks for maintaining high standards of cleanliness and being exceptionally courteous. The pleasant and quiet ambiance of the hotel further enhanced the overall experience of many visitors.
Several guests noted instances where the management went above and beyond, like upgrading rooms when availability allowed. The layout and amenities of the apartments, particularly the two-bedroom options, were described as perfect for various guest needs.
Even though a few mentioned occasional lapses in staff engagement or information, these were overshadowed by the overall positive sentiment regarding the staff's friendliness and helpfulness. The inclusion of charming touches like Tim Tams biscuits on the pillows added to the welcoming atmosphere.
Overall, Quest Highbrook stands out for its exceptional staff who are consistently praised for their superb service, warmth and professionalism, creating a welcoming environment for all guests.
Wi-Fi
Regarding entertainment, the hotel’s TV offerings include a good selection of free movies and access to Sky TV channels, including movies and sports. Some reviewers delighted in the availability of free movies and described the TV screens as large. Yet, there were mentions of difficulties in operating the TV with issues such as required resets, frequent lag and occasional outdated equipment. Guests suggested that a larger screen, higher resolution or additional features like HDMI ports would improve the experience.
Overall, the wifi at Quest Highbrook gets positive marks for speed and reliability, although some guests felt areas for improvement remained. The entertainment options are appreciated but could benefit from enhancements for an even better guest experience.
Parking
However, there are some drawbacks. A few guests found the parking space to be difficult to find and a bit inconvenient. Issues such as small parking lots, full parking spaces and the need to pay extra for parking were also noted. The cost of parking varied with some mentioning charges like $20 for underground parking, while others noted non-complimentary parking at $10 per day.
Despite these challenges, Quest Highbrook's parking facilities include temporary parking and some free parking options if spaces are available. Overall, while most guests found the parking sufficient and secure, there were occasional concerns about availability and additional costs.
4 Star
The affordable pricing combined with elevated standards further enhances its value for money, making it a preferred choice for many. The first impressions are particularly strong with many guests noting the professional and friendly reception, as well as the hotel's sophisticated and impressive layout.
Despite being a 4-star property, some reviewers have mentioned that the facilities could benefit from updates. However, the exceptional cleanliness, family-friendly atmosphere and responsive team offset this minor drawback. Special occasions are often celebrated here, contributing to memorable and extraordinary stays.
Overall, Quest Highbrook offers a desirable setting with a home-away-from-home feel, highly recommended for both business and leisure stays. The quality service, which is frequently highlighted, ensures a consistently high-grade experience, earning numerous favorable ratings and recommendations from satisfied guests.
Accessible
No, Quest Highbrook doesn't have any pool.
No, a spa isn't available at Quest Highbrook.
No, Quest Highbrook doesn't allow dogs.
Yes, parking facilities are available at Quest Highbrook.
No, Quest Highbrook doesn't have a gym.
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