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Summary of reviewsRayland Epsom Motel, located conveniently near Auckland’s vibrant cityscape, is favored for its strategic location that ensures easy access to both leisure and business attractions. Its proximity to Newmarket shops and the Auckland CBD, along with accessible public transport options, makes it a desirable choice for urban explorers and those seeking convenience. The motel offers practical amenities like on-site parking and rooms equipped with small kitchens, which are appreciated by budget-conscious travelers and families.
Guests frequently commend the motel’s staff for their exceptional friendliness and helpfulness, with individuals like Sala receiving specific praise for their warm reception. The staff's efficiency in handling check-ins and maintaining a positive atmosphere contributes significantly to enhancing the guest experience.
While some visitors encounter challenges with room cleanliness, often mentioning issues such as mold and maintenance needs, others appreciate the tidy beds and fresh linens. The sound management team is noted for making guests feel valued despite these setbacks. The motel's complimentary WiFi, although inconsistent in connectivity, is a feature that some guests find useful, especially when accessible from areas closer to the office.
Parking is a notable convenience, with many guests finding it easy and practical, especially with spaces located right outside their rooms. However, tight spots occasionally necessitate careful maneuvering. Beds at the motel receive mixed reviews; while many find them comfortable and clean, others suggest improvements are needed for both comfort and additional bedding amenities.
Overall, Rayland Epsom Motel provides a balanced experience with its prime location, friendly staff, and practical amenities, although it has areas that could benefit from attention in terms of maintenance and WiFi connectivity. Show more
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Categories
Motel with Parking
Accessible Motel
Small Motel
Room Types
Special Offer - StudioThis studio includes cable TV, heaters, electric blankets and a mini refrigerator.
Family RoomThe family room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. The well-equipped kitchenette has a stovetop, a refrigerator, kitchenware and an oven. The family room offers a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit has 3 beds.
Guest Reviews
5.7
Rated
Location
Nestled conveniently close to Auckland's vibrant cityscape, Rayland Epsom Motel boasts a prime location that appeals to both city explorers and those seeking relaxed accessibility. Situated just a stone's throw away from bustling Newmarket shops and within easy reach of the Auckland CBD, the motel proves itself as a strategic starting point for urban adventurers. Its proximity to public transport, including nearby bus stops and a train station, ensures seamless maneuverability around the city. Guests appreciate the ease of finding the motel and the convenience of on-site parking, which complements its already favorable locale. Though some mention challenges in locating the property initially, the location's overall value is underscored by its peaceful environment that remains central yet pleasantly removed from the noise of the central business district. Whether traveling for business or leisure, the motel offers a great balance—providing both a tranquil setting and easy access to Auckland's top attractions.
Rooms
Rayland Epsom Motel offers a mix of experiences for its guests, with rooms that cater well to budget-conscious travelers. Visitors often find the accommodation suitable, with clean and tidy spaces awaiting their arrival. The convenience of having small kitchens and microwaves in rooms adds a touch of practicality, allowing guests to prepare light meals or snacks during their stay.
Guests with young children appreciate the spacious bathrooms, making it easier to manage family needs. The rooms, despite being described as warm and cozy, occasionally have shortcomings that are hard to ignore. Blankets may be insufficient, and power points are not always plentiful, which can be a minor setback for those relying on electronic devices.
For the location-savvy traveler, Rayland Epsom Motel boasts a prime position, serving as an excellent base for exploring the surrounding area. Visitors feel that the room quality matches the price paid, highlighting the value aspect of the accommodation.
While there are positive aspects of the stay, some challenges remain. Rooms may occasionally suffer from unpleasant smells, including smoke and mustiness. At times, guests encounter maintenance issues, with broken features such as shower, cupboard, and bathroom windows, adding to the sense of being old and run down.
The overall impression is one of mixed feelings, where affordability and location contribute to positive aspects, yet some concerns around cleanliness and maintenance persist.
Beds
The beds at Rayland Epsom Motel have drawn mixed reactions from guests. Many visitors found the beds to be comfortable, with several mentioning that they were indeed very comfy, offering a good night's sleep. Cleanliness was another positive aspect highlighted, as the beds appeared well-maintained and tidy. However, there were also a number of guests who felt dissatisfied with certain aspects. Some pointed out that the beds were either too hard or too soft for their liking, and a few even described them as uncomfortable, noting issues like broken bed bases or noticeable springs. Additionally, there were occasional complaints about a lack of sufficient pillows or blankets, emphasizing a need for more bedding amenities. Despite these mixed experiences, the comfort and cleanliness of the beds went hand-in-hand with the convenient location of the motel for those looking for a suitable place to rest.
Cleanliness
The Rayland Epsom Motel offers varied experiences in terms of cleanliness according to guest reviews. While some guests found their rooms to be clean, warm, and tidy, particularly appreciating the fresh linen and clean bathrooms, others encountered issues that detracted from their stay. Numerous reviews noted the presence of mold, dirt, and insects, with some areas such as the floors, walls, and facilities inside and outside the rooms needing significant attention. Guests have described the condition of the motel as quite run down, citing water damage and a lack of thorough cleaning. Despite these drawbacks, certain aspects such as the clean bedding and fresh-smelling towels received positive remarks. The staff's friendly and efficient service also stands out as a redeeming feature, offering a breezy check-in experience. Overall, while the cleanliness of the property could be better maintained, some guests did find satisfactory levels of cleanliness during their stay.
Staff
At Rayland Epsom Motel, guests frequently laud the commendable efforts of the staff, highlighting their exceptional friendliness and helpfulness throughout their stay. The positive atmosphere is deeply felt as the staff's accommodating and welcoming nature consistently enhances the guest experience. Reception, particularly, stands out with mentions of individuals like Sala, who has made a notable impression for her warm and welcoming demeanor. Guests appreciate the seamless check-in experience due to the efficiency of the well-trained staff. Exceptional management contributes to this positive environment, ensuring guests feel valued and comfortable during their visits. Overall, the dedicated team at Rayland Epsom Motel is a key factor in creating a pleasant and memorable stay for all visitors, consistently offering good communication and excellent customer service.
Wi-Fi
While staying at the Rayland Epsom Motel, guests can expect a mixed experience with the WiFi services. Some visitors have noted that the motel offers WiFi, which can be a convenient amenity for travelers wanting to stay connected. However, there have been several reports pointing to issues with connectivity. While the motel advertises unlimited free WiFi, guests have frequently experienced problems such as inconsistent connections and weak signals, making it difficult to use the internet from their rooms. In some instances, the WiFi signal seems to struggle reaching certain areas, requiring guests to seek connectivity from other parts of the property like the office. Although a few guests had a satisfactory experience, the overall impression is that improvement is needed to meet the expectations set by the advertised amenities.
Parking
Parking at Rayland Epsom Motel is generally convenient and free of charge, a notable perk for those staying close to the city. Guests frequently highlight the availability of parking spaces, often finding them plentiful and easy to access, with some parking spots located right outside the rooms. The ease of unloading directly at one's door is noted as a practical advantage.
However, a few cautionary points are noted, such as the tightness of some parking spots and limited marked spaces, indicating that maneuvering might require a little extra care. While the parking is handy and offers room for up to two vehicles per booking, a few guests have voiced concerns about occasional safety hazards and disturbances. Overall, Rayland Epsom Motel provides a practical solution for those seeking convenient parking options during their stay in the city.
No, Rayland Epsom Motel doesn't have any pool.
No, a spa isn't available at Rayland Epsom Motel.
No, Rayland Epsom Motel doesn't allow dogs.
Yes, parking facilities are available at Rayland Epsom Motel.