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Summary of reviewsRayland Motel enjoys a favorable reputation largely due to its prime location, which is a significant draw for various types of travelers. Situated close to prominent shopping centers like Westfield and essential stores such as Kmart, guests find it convenient for both casual shopping and daily necessities. The proximity to an array of dining options and the popular Rainbows End amusement park adds to its appeal, making it a suitable choice for families and thrill-seekers. Additionally, access to public transportation and the nearby motorway enhances the motel’s convenience, complemented by ample parking space and quiet surroundings.
Guests often commend the comfort and cleanliness of the rooms, noting the spaciousness and sufficient amenities that cater well to families and larger groups. While the rooms are praised for their comfortable beds and tidy appearance, some areas show signs of age with issues like outdated facilities and occasional odors, suggesting a need for refurbishments. Despite these minor drawbacks, the overall sentiment is that the motel provides good value for money, especially given its strategic location.
Cleanliness receives mixed reviews; many guests highlight the professionalism and thoroughness of the housekeeping staff, appreciating spotless facilities and daily fresh linens. However, some visitors encounter issues such as mold, dampness and outdated bathroom fixtures, indicating a need for better maintenance. Instances of insects and general poor upkeep in certain rooms are noted, but these concerns do not overshadow the positive experiences for many guests.
The standout feature of Rayland Motel is its exceptional staff, who receive high praise for their friendliness and helpfulness. From the amiable receptionists to the diligent housekeeping team, the staff's dedication significantly enhances the guest experience. Special mentions of individuals like Malti showcase the personal touch that contributes to the overall satisfactory service.
Parking facilities are another strong point with guests frequently mentioning the ample, secure and easily accessible parking space. The combination of good parking options, easy access to rooms and the convenience of nearby amenities make it a practical choice for travelers.
The beds at Rayland Motel generally receive positive remarks for their comfort, though there are occasional reports of inconsistent bed quality. Despite these sporadic issues, many guests find the beds clean and conducive to a restful stay.
Overall, Rayland Motel provides a practical and budget-friendly lodging option with essential comforts that satisfy the needs of various travelers. While there are areas for improvement, particularly in terms of room maintenance and cleanliness, the positive aspects such as location, staff and value for money ensure a generally satisfactory experience. Show more
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Categories
Cheap Motel
This motel in Manukau offers affordable lodging with essential facilities. It provides a comfortable and budget-friendly option for travelers needing a place to stay in the area.
3-Star Motel
Situated in Manukau, this motel offers comfortable accommodations and essential amenities. It provides a convenient location for travelers. Guests appreciate its reasonable rates and service.
Motel with Parking
Accessible Motel
Room Types
Studio UnitThis studio unit has a kitchenette, microwave and TV channels.
Family UnitThis 2-storey unit features an upstairs bedroom with 1 queen-size bed and 1 single bed and a separate toilet. Downstairs there is a living area with 1 single bed, a TV, kitchenette and a bathroom.
Please note that this room type is located upstairs and contains stairs within the unit.
Guest Reviews
6.3
Rated
Location
Rayland Motel boasts an excellent location, highly praised in numerous guest reviews. Its proximity to a variety of key attractions and amenities makes it a convenient choice for travelers. The motel is centrally located, providing easy accessibility to shopping centers like Westfield and other essential stores such as Kmart. Guests find the walking distance to these shopping venues convenient for both casual shopping and daily necessities.
The location also offers easy access to a variety of food outlets with restaurants and fast-food options nearby. For entertainment, Rayland Motel is particularly close to Rainbows End, a popular amusement park, which is a major highlight for families and thrill-seekers.
Public transportation options such as bus and train stations are in close vicinity, making it easy to navigate around the city. The motel's short distance from the motorway is another plus for guests who plan to explore further or need easy airport access.
The ample parking space and the quiet surroundings add to the overall positive experience. Combined with the helpful and friendly staff, the location stands out as a key factor in the motel's attractive offering. The motel’s location not only provides convenience but also enhances the overall stay, making it suitable for a variety of travelers including those on family trips, business or leisure.
Rooms
Rayland Motel enjoys a favorable reputation due to its comfortable and clean rooms, often exceeding expectations given its price point. Guests appreciate the comfort of the beds, describing them as conducive to a good night's sleep. The rooms are noted for their spaciousness with ample space for families and larger groups. Cleanliness is a recurring positive aspect with numerous mentions of rooms being tidy and meeting the basic requirements for a satisfactory stay.
The location is another high point, conveniently positioned close to key attractions like Rainbows End and amenities such as McDonald's with everything within walking distance. This makes the motel a strategic choice for those looking to explore Auckland or needing to stay closer to the airport and Manukau City.
However, the reviews also highlight areas in need of improvement. Several guests noted that the rooms are somewhat outdated with some facilities showing signs of age and disrepair, such as bathroom walls and ceilings with mold and the need for a refurbish and repaint. Occasional issues with room odors were mentioned, needing air conditioning to remedy. Despite these drawbacks, the overall sentiment conveyed is that Rayland Motel provides good value for money, particularly for an affordable and well-located stay in Auckland.
Beds
Rayland Motel has garnered varied feedback regarding its beds. A significant number of guests have found the beds to be comfortable, often highlighting the overall coziness and supportive nature of the mattresses. Phrases like "extremely comfortable," "comfy," and "comfortable and surprisingly quiet" reflect the positive experiences some have had. Additionally, guests appreciated the cleanliness of the beds, noting that they always felt clean.
However, there are mentions of inconsistency in bed quality. Some guests reported issues with lumps, overly soft or worn-out mattresses and specific beds being uncomfortable on one side. A few reviews pointed out structural problems, such as broken or leaning beds. Despite these occasional drawbacks, many visitors still found their stay restful, particularly when coupled with the convenient location near various dining options. The overall sentiment skews positively, emphasizing comfort and practicality for a satisfying stay.
Cleanliness
Rayland Motel showcases a mix of highly positive and less favorable cleanliness reviews from its guests. On the upside, many reviews highlight the motel as very clean and professional. Guests appreciated the spacious, clean and comfortable rooms with some noting spotless facilities and excellent cleaners who provided fresh towels daily and frequent new bedding. Linens, dishes and main surfaces such as bench tops, sinks and tables were mentioned as perfectly clean.
However, the motel also faced numerous cleanliness issues. Some guests reported damp and smelly rooms with specific mentions of mold, unclean carpets and broken fixtures such as shower floors. The bathrooms, in particular, received criticism for being outdated and in need of major repairs with instances of mold, mildew and rust being common complaints. A few guests mentioned dirty towels, cobwebs and presence of insects like cockroaches and spiders, which contributed to an overall sense of poor upkeep.
Guests also noted a range of other issues from stained sheets, smelly blankets and the lack of basic items like coffee supplies, hairdryers and irons. Despite these negative aspects, some guests extended their stay due to unavoidable circumstances, suggesting that while there are significant areas for improvement, the motel functions as a serviceable lodging option. For Rayland Motel to enhance guest satisfaction, notable attention to maintenance and cleanliness is necessary.
Staff
Nestled in a prime location with everything within walking distance, Rayland Motel's standout feature is undoubtedly its stellar staff. Numerous reviews highlight the warmth and welcoming demeanor of the team, from the pleasant Indian admin to the lovely ladies in the office. Guests particularly appreciated the accommodating and understanding nature of the reception staff, even citing quick and friendly check-ins. Malti, one of the receptionists, received special praise for her excellent customer service and local knowledge.
The staff's friendliness extends beyond reception; office and housekeeping staff are consistently mentioned as helpful and hardworking. Visitors found the customer service to be exceptional with the attentive and kind nature of the team acting as a great ambassador for the motel's reputation. The positive interactions left guests feeling comfortable and well-cared for with many recommending Rayland Motel to others based on these experiences.
Parking
Rayland Motel boasts excellent parking facilities, consistently praised by guests. The ample, free parking space is highlighted as a major convenience with guests appreciating the large and easily accessible car park. Many reviews mention the private and off-street parking options, ensuring secure vehicle accommodations during their stay. The motel’s superb location, close to a mall and food outlets, adds to its appeal, making it a practical choice for travelers. Additionally, the easy access to ground floor rooms is noted as a positive feature, complementing the overall satisfaction with the parking amenities.
3 Star
Rayland Motel offers a practical lodging experience that conveniently connects guests to various attractions in the area. While the hotel does not boast luxurious amenities, it provides essential comforts at a fair price, making it a good value for money. Guests appreciated the simplicity and affordability of the rooms, highlighting the good service provided by the staff.
However, several aspects of the motel could benefit from updates and improvements, as some reviews pointed out that the facilities appear a bit run down. Additionally, there were suggestions for basic enhancements, such as adding an iron in room 29 and ensuring a daily replenishment of coffee supplies.
Despite these areas for improvement, the overall stay was satisfactory for many guests. The motel's lack of extravagance did not significantly impact their stay, emphasizing its role as a budget-friendly accommodation option that meets basic needs.
No, Rayland Motel doesn't have any pool.
No, a spa isn't available at Rayland Motel.
No, Rayland Motel doesn't allow dogs.
Yes, parking facilities are available at Rayland Motel.