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Summary of reviewsThe DoubleTree by Hilton Austin-University Area is renowned for its prime location, providing easy access to the University of Texas campus, the Moody Center, and various downtown Austin attractions. Guests appreciate its central setting, ideal for event-goers and visitors seeking to explore the city. The rooms are consistently praised for their cleanliness, spaciousness, and comfort, with particularly comfortable beds that ensure a restful stay. The hotel's focus on maintaining a modern and clean facility is complemented by a welcoming environment and accommodating staff, who are frequently commended for their friendly and professional service. The team's efforts contribute significantly to enhancing guest experience, even under challenging circumstances.
Breakfast at the hotel receives a mixed response, highlighted by its delicious offerings and quality service, yet tempered by concerns about cost and seating availability. Despite the drawbacks, the proximity of alternative dining options, like Denny's, adds convenience. Guests also note the availability of ample, well-maintained parking, although the additional fees are sometimes deemed high. Nevertheless, the hotel's strategic location and the occasional discounted rates offer relief.
Overall, the DoubleTree by Hilton Austin-University Area stands out as a solid choice for travelers seeking comfort and accessibility in Austin. It provides good value with clean, modern amenities and a dedicated staff, encouraging many guests to return for future visits. The hotel consistently offers a reliable and pleasant experience, making it an appealing choice for both leisure and university-related stays. Show more
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Hotel near Golf Courses
This hotel offers comfortable accommodations near the University of Texas, with access to golf courses. Its location provides a balance of convenience and comfort for golf travelers.
Accessible Hotel
DoubleTree by Hilton Austin-University Area offers wheelchair-friendly rooms with accessible bathrooms, including showers and bathtubs. The hotel provides wheelchair-accessible features throughout the property, including an accessible outdoor pool with a hydraulic lift and a wheelchair-accessible gym. Accessible parking and accessible elevators are available. The hotel also features a wheelchair-accessible ramp entrance and visual alarms in hallways and public areas.
3-Star Hotel
Offers a convenient location near the University of Texas. Its full-service amenities and comfortable accommodations make it a good choice for visitors to the university area.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Room Types
King Room - Non-SmokingFree Wi-Fi and cable TV are featured in this room. A work desk and tea and coffee-making facilities are provided.
Queen Room with Two Queen Beds - Non-SmokingFree Wi-Fi and cable TV are featured in this room. A work desk and tea and coffee-making facilities are provided.
Queen Room with Two Queen Beds and City View - Non-SmokingFeaturing a city view, this room has free Wi-Fi and cable TV. A work desk and tea and coffee-making facilities are provided.
King Room with City View - Non-SmokingFeaturing a city view, this room has free Wi-Fi and cable TV. A work desk and tea and coffee-making facilities are provided.
King Room Hearing Accessible - Non-SmokingThis accessible room includes visual notifications and extra space. The bathroom includes a tub with safety bars. Free Wi-Fi and cable TV are provided.
Queen Room with Two Queen Beds with Roll-In Shower - Disability AccessThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a hairdryer. This quadruple room offers a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
The DoubleTree by Hilton Austin-University Area boasts a prime location that appeals to guests attending events or exploring the city. Situated conveniently near the University of Texas campus and the Moody Center, it offers easy access for concertgoers and those visiting the university. Its central location allows for walks to various venues, including the Moody Coliseum and the Frank Erwin Center, making it ideal for UT-related activities. Visitors appreciate the close proximity to downtown Austin attractions, the state capitol, and key highways, which facilitate easy travel around the area. The availability of nearby amenities, including dining options like the adjacent Denny's, enhances the guest experience. This advantageous setting, combined with a clean and welcoming environment, makes it a practical choice for both leisure and event-based stays.
Breakfast
The breakfast experience at DoubleTree by Hilton Austin-University Area receives a mix of feedback. Many guests appreciate the great taste and variety of the breakfast offerings, describing the food as delicious and complete. Fresh coffee is noted as a highlight, and the service from attentive staff, including a young waitress, is commended. However, the breakfast is not without its drawbacks. Several guests express concerns about the cost, finding it unusually high for a hotel buffet. There are also mentions of limited seating and occasional shortage of available items in the continental spread. The setup lacks typical amenities like a free coffee station, which some guests found disappointing. For those looking for alternatives, the presence of Denny's on site offers a convenient option. Overall, while the breakfast is enjoyable for its quality and variety, guests suggest the pricing and logistics could be improved.
Rooms
The DoubleTree by Hilton Austin-University Area receives praise for its well-maintained and spacious accommodations. Guests frequently comment on the cleanliness and comfort of the rooms, with many describing them as larger than anticipated. The beds are often highlighted as being particularly comfortable, contributing to a restful stay. The overall facility is described as modern and clean, complemented by friendly and accommodating staff.
Many reviews appreciate the hotel's proximity to downtown Austin and the University of Texas, making it a convenient choice for both leisure and academic visitors. While the hotel offers a welcoming lobby and ample parking, some guests noted that certain rooms may require minor updates or repairs, but this does not detract significantly from their overall positive experience.
For visitors seeking ease of access and comfortable lodging in a strategic location, the DoubleTree by Hilton Austin-University Area stands out as a solid choice with spacious and clean rooms that ensure a pleasant stay.
Beds
At the DoubleTree by Hilton Austin-University Area, guests can expect an exceptional sleep experience, thanks to the hotel's focus on comfort and quality. Reviews consistently highlight the beds as being very comfortable, providing a restful experience that guests appreciate. Many guests describe the beds as super comfy or awesome, complemented by the comfort of nice doonas and pillows. The bed quality contributes significantly to a good night's sleep during their stay, with several guests noting that they slept very well throughout their visit. Overall, the emphasis on comfortable, clean rooms and modern decor further enhances the restful ambiance of the hotel.
Cleanliness
The DoubleTree by Hilton Austin-University Area consistently delivers a satisfying stay with its remarkable focus on cleanliness and comfort. Guests frequently praise the hotel for its spotless rooms and well-maintained common areas, creating a welcoming and peaceful atmosphere. Visitors appreciate the large, spacious rooms, often describing them as comfortable and pleasantly cozy. The hotel's staff is commended for their friendliness and helpful nature, contributing positively to the overall experience.
The hotel also benefits from a convenient location, ideal for those attending events at nearby venues or exploring the city center. While it offers excellent value and modern amenities, a few reviewers note minor improvements could be made regarding bathroom cleanliness.
However, overall the DoubleTree by Hilton Austin-University Area stands out as a clean, comfortable, and well-managed choice for travelers looking for a reliable stay in the heart of Austin.
Staff
The staff at DoubleTree by Hilton Austin-University Area consistently receive high praise from guests who appreciate their friendliness, helpfulness, and professionalism. Visitors frequently describe the team as welcoming, hospitable, and accommodating, creating a warm and inviting atmosphere. The front desk staff stand out for their exceptional service, often going above and beyond to make check-in seamless and to offer valuable suggestions on dining and activities in the area. Guests highlight the team's competence and attentiveness, even under challenging circumstances such as power outages. Although there are occasional concerns regarding additional costs for parking and lunch, the overall sentiment toward the staff remains overwhelmingly positive. Their dedication to ensuring guest satisfaction truly enhances the overall experience at the hotel.
Parking
Visitors to the DoubleTree by Hilton Austin-University Area frequently comment on the parking situation at the hotel. While there is ample parking available, many guests note that there is an additional fee for using this facility. The cost ranges between $25 to $39 per day, which some find excessive considering the overall expense of their stay. However, some appreciate that the parking area is well-maintained and onsite. Despite the additional charge, guests occasionally find relief in discounted parking rates offered at times, showcasing the helpfulness and professionalism of the staff in mitigating some of the parking costs.
3 Star
The DoubleTree by Hilton Austin-University Area offers a dependable and pleasant experience for travelers. It consistently receives positive remarks for its cleanliness and proximity to the UT campus and local arena, making it a convenient choice for visitors attending events or exploring the university area. Guests appreciate the good and affordable stay, which aligns well with expectations for the brand. The property is described as nice, with clean and well-maintained facilities, further complemented by a great staff focused on customer service, encouraging many guests to return for future visits. Overall, this hotel provides a solid option for those seeking comfort and accessibility in Austin.
Yes, DoubleTree by Hilton Austin-University Area has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton Austin-University Area.
No, DoubleTree by Hilton Austin-University Area doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Austin-University Area.
Yes, DoubleTree by Hilton Austin-University Area has a gym.