JW Marriott Austin
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Summary of reviewsThe JW Marriott Austin is a highly recommended hotel that is perfect for travelers looking to explore downtown Austin. Its prime location near major restaurants and attractions, abundance of bars and restaurants nearby and easy access to shopping districts and river activities make it a highlight for guests. The breakfast, dinner options and outdoor pool are also highly praised with Deans Italian Steak House being a standout restaurant. Rooms are clean and spacious with beautiful views and the bathrooms are particularly impressive. Guests also appreciate the exemplary cleanliness and outstanding staff, which received high ratings for their professionalism and attentiveness. The only major critique is the hotel's wifi being an additional cost. However, overall, the JW Marriott Austin is an excellent choice for guests who want a luxurious and enjoyable stay.
Categories
Luxury Hotel
One of the largest hotels in Austin, offering upscale amenities suitable for both leisure and business travelers. Features a rooftop pool with cabanas, a full-service spa, multiple restaurants and bars, and spacious rooms, providing a comprehensive luxury experience on a grand scale.
Hotel Taking Steps Towards Sustainability
Located in downtown Austin, this hotel is mentioned as a certified environmentally friendly luxury venue.
Hotel for Honeymoon
The JW Marriott offers corner suites, a spa, and a rooftop. It has a great selection of restaurants and an excellent location. This hotel provides an ultimate romantic staycation with many amenities.
Hotel with Spa
While specific spa details are not available in the provided data, as a JW Marriott property, it typically offers luxury amenities and services, including a spa and wellness center for relaxation and rejuvenation.
Family Friendly Hotel
While specific family amenities are not detailed in the provided data, JW Marriott hotels generally offer a range of amenities and services suitable for families, ensuring a comfortable and luxurious stay.
Romantic Hotel
As a luxury hotel in downtown Austin, the JW Marriott offers a comfortable and convenient romantic getaway. The spacious rooms, rooftop pool, and numerous dining options provide an intimate and enjoyable experience for couples.
Hotel near Nightlife Spots
JW Marriott Austin offers multiple on-site bars and restaurants, including Edge Rooftop, providing curated drinks and bites with a laid-back atmosphere. Its location in downtown Austin places it near the city's best entertainment options.
Hotel with Swimming Pool
This hotel offers a large pool area with ample seating, providing a relaxing environment in the heart of downtown Austin. Guests appreciate the well-maintained pool and attentive service.
Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
JW Marriott Austin offers 115,609 sq ft of meeting space and 1,012 elegant guest rooms. It has the largest conference room of 30,183 sq. ft. and a total event space of 161,764 sq. ft. The hotel provides an authentic meeting experience and upscale amenities.
Hotel with Parking
This hotel provides parking in the downtown area. It is a large hotel with various amenities, and parking is essential for guests.
EV charging stations
Accessible Hotel
JW Marriott Austin offers accessible rooms with features such as roll-in showers or accessible tubs with grab bars, and visual and hearing impaired accommodations. The hotel has accessible routes throughout the property, including to the lobby, restaurants, fitness center, and pool. Accessible parking is also available.
Hotel with Gym
The hotel provides a state-of-the-art fitness center, a spa, and options for in-room and outdoor workouts. It encourages health and physical nourishment with its comprehensive fitness offerings.
Hotel with EV Charging Stations
JW Marriott Austin has both ChargePoint and Tesla chargers available. Charging is facilitated through the valet service and is free, separate from parking costs.
4-Star Hotel
The JW Marriott Austin provides luxurious accommodations, multiple dining options, and a large pool deck with city views. Its central location in downtown Austin makes it a convenient base for exploring the city's attractions and entertainment.
Skyscraper Hotel
Offers great views of downtown Austin and the Colorado River. Its modern design and central location make it a popular choice for visitors.
Hotel with Outdoor Pool
The rooftop heated outdoor pool at this downtown hotel offers impressive views of the Texas State Capitol and Lady Bird Lake. Guests can enjoy poolside service from a bar and relax in private cabanas.
Hotel with Rooftop Pool
Visitors to the JW Marriott in Austin are in for a treat with their rooftop pool experience. Perched on the 5th floor of the hotel, the pool provides guests with stunning views of the Texas State Capitol and Lady Bird Lake, making it a popular destination for those seeking an upscale getaway. The pool itself is heated and features plush cabanas available for rent as well as a pool bar serving up delicious cocktails. Towels are provided and with the pool open daily from 6 am to 11 pm, guests can enjoy the pool at their convenience.
Hotel with Heated Pool
The heated rooftop pool on the 5th floor offers picturesque views of the Texas State Capitol and Lady Bird Lake. Guests can enjoy poolside service from a dedicated bar and rent cabanas for a more private experience at this popular downtown location.
Hotel with Panoramic View Pool
Guest Reviews
The JW Marriott Austin is situated in a prime location in downtown, perfect for those looking to explore the city. Guests appreciated the close proximity to major restaurants and attractions, as well as the convenience of having a Starbucks on the property. The hotel is conveniently located near the Texas statehouse and within walking distance to several places to eat and breweries. Many guests also mentioned the abundance of bars and restaurants nearby. The location was described as excellent with easy access to the 2nd Street Shopping District, South Congress and the river activities. The hotel occupies an entire city block, but guests found the location to be convenient and perfect for SXSW. Despite being the farthest from the elevator, the location was still considered great and provided beautiful views. Overall, the location of the hotel was a highlight for guests with many praising the staff as well.
The breakfast at JW Marriott Austin is highly recommended by guests. They loved the options available and found it excellent for the price. However, some guests did mention slow and poor service at the restaurant during breakfast. Additionally, there were limited options and no formal restaurant on the property. Some had to resort to Starbucks as the only other option. Despite some minor issues, guests highly praise the breakfast at this hotel.
The dinner options at JW Marriott Austin have something for everyone. The standout restaurant is Deans Italian Steak House, which is described as "to die for." The rooftop restaurant is also highly praised for its "magical" ambiance. Although some guests found the in-room dining menu lacking in variety, the quality of the food in general was great with perfect short rib and salmon dishes. Despite some diners experiencing so-so service, the majority of reviews describe dinner at the hotel as "phenomenal" and "great." However, some guests who ordered from the corner restaurant found themselves disappointed, as they were out of several items both nights. Overall, guests recommend dining at JW Marriott Austin during your stay.
The JW Marriott Austin boasts a great selection of rooms that are clean, modern and spacious with beautiful views of the river and downtown. Some rooms even have refrigerators, although not all do. Although some guests reported noise and inadequate cleaning, overall the rooms were comfortable and super clean. The bathrooms were particularly impressive with beautiful and modern decor. While some guests were disappointed by the lack of features such as fridges and microwaves, others appreciated the beautiful views and cool lobby. The hotel itself is located in a perfect spot and has outstanding facilities throughout, including a well-loved pool. Despite a few issues with dated decor and uncomfortable bedding, guests generally felt that the hotel met their needs and was pleasant to stay in.
The beds at JW Marriott Austin are a standout aspect of the hotel according to guest reviews. Guests have raved about the comfortable and amazing beds, often calling them the best they have ever slept in. The rooms are clean and spacious with nice views and comfortable bedding. However, a few guests have mentioned issues with the pillows, which they found flat and uncomfortable. One guest reported that the bed linen irritated their baby's face, but overall the beds seem to be a highlight for many guests.
The JW Marriott Austin is a great choice for travelers who prioritize cleanliness. The property is spotless with good cleaning protocols and outstanding cleaning services. Guests rave about the clean decor and luxurious feel of the hotel. The rooms are spacious, clean and comfortable. While there were a few minor issues, such as a stain on the carpet or foreign hair on the bed, the overall cleanliness of the hotel is exceptional. Despite the small pool being overcrowded and dirty and some guests having issues with room prices and staff not wearing masks, the hotel's staff is good and the property is maintained to a high standard. All in all, guests testify of a beautiful, quiet hotel throughout with clean and high-quality amenities.
The guests loved the staff at JW Marriott Austin, describing them as friendly, wonderful, accommodating and superb. Many guests appreciated the fast check-in and courteous efficiency. The hotel's manager, Dany, received high praise for going above and beyond. The front desk and valet staff were especially highlighted for their excellent service. Guests felt welcomed and safe with the COVID-19 protocols in place. The only negative feedback was from a few guests who had encountered unfriendly staff, unhelpful room service and miscommunications about tourist options. Overall, the staff received high ratings for their professionalism and attentiveness, making for a pleasant and enjoyable stay for most guests.
The JW Marriott Austin has a few issues when it comes to their wifi service, as guests are unhappy about having to pay extra for it. Many reviewers express their discontent with the fact that the hotel charges $14.99 or more per day per device for the service and some feel that this practice is unfair and unnecessary given the room rates. In addition, a few guests mention issues with their credit card being preauthorized multiple times, leading to confusion and concerns about payments. However, despite these issues, most guests appreciate the WiFi connection quality and speed, counting it as a positive aspect, even though it comes at an additional cost. Despite those negatives, the hotel staff tries to compensate for the inconvenience with friendly service and a smooth check-in and check-out process, which make up for the hotel's weak point.
The JW Marriott Austin boasts an awesome outdoor pool and bar with beautiful and comfortable seating. Some reviewers mention that the pool wasn't as expected in terms of options for children and family time, but overall it's a great pool with a view. The pool area can get crowded at times, but the decoration and the service all around give a welcoming vibe. The rooftop pool has some mixed reviews as some guests expected it to be on the very top. Despite some negative comments about water clarity and size, the majority of the feedback is positive, highlighting the beautiful pool area and clean updated rooms with pool views. However, there are some critiques about the lack of fridge and slow Starbucks coffee service. The valet wait time can be atrocious at times, but the pool itself is a great spot to relax and unwind.
Guests staying at the JW Marriott Austin have a variety of options when it comes to parking. While valet parking is available, it can be a bit pricey with some guests feeling that it's overpriced. The daily rate for valet parking is expensive, which may come as a surprise to some travelers. The hotel's parking lot was overly full, after some guests were forced to use valet, which can be frustrating. On top of that, parking prices were exorbitant with the front desk noting that "well, it's downtown Austin." Despite these concerns, some guests pointed out that parking around the corner was significantly cheaper than the hotel's lot. Overall, while parking may be a bit weird or confusing at times, the JW Marriott Austin has a variety of options available.
The outdoor pool at the JW Marriott Austin seems to be a hit with guests! Visitors raved about the beautiful and comfortable outdoor seating, offering the perfect spot to soak up the sun and enjoy the view. The pool itself was described as great with guests loving the location on the 5th floor which offers stunning views of the surrounding area. The pool's bar, fire pits and amenities were also highly praised. Despite a few guests feeling the pool was too small or overcrowded, most reviewers described the pool area as beautiful and enjoyable. Plus with the hotel's fantastic location, guests have easy access to everything Austin has to offer. Overall, the pool at the JW Marriott Austin seems to be a great spot to relax and unwind.
Experience pure luxury at the JW Marriott Austin, a beautiful hotel that offers top-notch amenities, outstanding service and spacious, luxurious shower facilities. This hotel is the epitome of elegance with everything you need for a truly luxurious stay. While some guests found the accommodations adequate but not luxurious, most agreed that this hotel was truly magnificent. However, if you're looking for a five-star experience, this may not be the hotel for you. Additionally, some guests found the towels to be thin and not very luxurious. Despite this, overall the JW Marriott Austin is an excellent choice for a truly luxurious and outstanding hotel experience.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Pool
Parking
Outdoor Pool
Luxury
Yes, JW Marriott Austin has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at JW Marriott Austin.
No, JW Marriott Austin doesn't allow dogs.
Yes, parking facilities are available at JW Marriott Austin.
Yes, JW Marriott Austin has a gym.
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