Ax-les-Thermes, Residence domairésidence de la vallée, chemin de l'aouredou42.714496,1.839507(Show on Map)
8.3
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Les Reflets d'Ax is a highly-rated hotel that garners praise for its exceptional location, well-maintained accommodations and friendly atmosphere. Situated near Ax-les-Thermes city center and Andorra, the hotel offers guests the perfect blend of urban convenience and serene mountain views. Its prime location is particularly appreciated by cyclists and those seeking easy access to nearby attractions, making it an excellent base for various activities.
The apartments at Les Reflets d'Ax are noted for their cleanliness, functionality and tranquil settings. Guests enjoy the bright, well-equipped living spaces that include spacious kitchens, comfortable beds and balconies with stunning natural vistas. Although some apartments are compact and certain amenities may come with additional costs, the overall value for money is commendable with high marks given to the quality and maintenance of the accommodations.
Cleanliness is a standout feature with many visitors appreciating the well-maintained and quiet environment. The friendly and professional staff, especially Serge the manager, consistently receive accolades for their exceptional hospitality and helpfulness, ensuring a warm and personalized stay.
Amenities like a well-maintained swimming pool with picturesque mountain views and ample parking further enhance the guest experience. While the Wi-Fi service receives mixed reviews for its inconsistency, the hotel’s willingness to address connectivity issues helps mitigate the inconvenience for some guests.
In summary, Les Reflets d'Ax delivers a pleasant and accessible lodging experience, characterized by its great location, clean and functional apartments, excellent amenities and outstanding staff service, making it a favorable choice for a serene and enjoyable stay.
Categories
Dog Friendly
This apartment is pet-friendly. It allows guests to explore the beautiful surroundings without leaving their pets behind.
Pool
This apartment complex offers access to a swimming pool. It provides a leisure amenity for guests.
Outdoor Pool
Parking
Offers parking for its guests.
Outdoor Pool
Room Types
Apartment with Mountain ViewGuests will have a special experience as this apartment offers a pool with a view. Featuring a private entrance, this apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with pool views, this apartment also provides a washing machine and a flat-screen TV. The unit offers 4 beds.
Apartment - Ground FloorThe pool with a view is the standout feature of this apartment. Boasting a private entrance, this apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. This wheelchair accessible apartment has soundproof walls, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 3 beds.
Apartment with BalconyThis apartment features a pool with a view. Boasting a private entrance, this apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with mountain views, this apartment also features a washing machine and a flat-screen TV. The unit has 5 beds.
Apartment with Mountain ViewGuests will have a special experience as the apartment features a pool with a view. Featuring a private entrance, this apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with mountain views, this apartment also provides a washing machine and a flat-screen TV. The unit offers 4 beds.
Apartment with BalconyThis apartment's standout feature is the pool with a view. Boasting a private entrance, this apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with mountain views, this apartment also offers a washing machine and a flat-screen TV. The unit has 4 beds.
Apartment with Garden ViewThe pool with a view is a top feature of this apartment. Boasting a private entrance, this apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this apartment also features a washing machine and a flat-screen TV. The unit has 4 beds.
Apartment with Garden ViewThis apartment offers a pool with a view. Featuring a private entrance, this apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with garden views, this apartment also provides a washing machine and a flat-screen TV. The unit offers 4 beds.
Apartment with Mountain ViewThis apartment features a pool with a view. Boasting a private entrance, this apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with mountain views, this apartment also features a washing machine and a flat-screen TV. The unit has 4 beds.
Guest Reviews
8.3
Very Good
Review Summaries
Location
The hotel 'Les Reflets d'Ax' is frequently praised for its prime location, providing easy access to nearby attractions and practical amenities. Cyclists find it an excellent base for their activities and guests appreciate its proximity to both Ax-les-Thermes city center and Andorra. The setting boasts magnificent mountain views, enhancing the tranquil and peaceful ambiance of the residence. Situated in a quiet area, yet just a short walk from the city hub, the facility offers a serene retreat with the convenience of urban proximity.
Parking is hassle-free with spaces readily available in front of the apartments and a little train even serves the residence heading towards the cable cars. Furthermore, the well-equipped and functional apartments come with pleasant bonuses like swimming pools and balconies overlooking the stunning natural scenery. The value for money is commendable with guests highlighting the clean, well-maintained accommodation that promises a comfortable stay. Overall, 'Les Reflets d'Ax' combines a great location with superb amenities to provide a pleasant and accessible lodging experience.
Rooms
Les Reflets d'Ax offers well-equipped apartments that provide a comfortable stay amidst tranquil surroundings. Guests repeatedly praise the bright, fully equipped apartments with pleasant balconies boasting stunning views of nature and the mountains. The accommodation is noted to be very functional with spacious kitchens that include an abundance of utensils and appliances. Many visitors appreciate the comfort of the beds and the convenience of the well-organized living spaces. The location adds to the charm with no need for a car during the stay, allowing for a peaceful experience. While the apartments may be compact, especially noted in the children's room and the occasional mattress comfort issues, the overall functionality and optimization of space receive positive remarks. Despite some minor drawbacks like soundproofing and certain amenities requiring an additional fee, the convenience and comfort of the apartments make Les Reflets d'Ax a favorable choice for a serene and enjoyable stay.
Beds
Les Reflets d'Ax offers guests a mixed experience when it comes to bedding. Numerous reviews highlight the beds as comfortable with several guests praising the very comfortable beds and good bedding. However, there are also mentions of bedding being a bit firm and specific instances where the mattress lacked comfort. While some found the beds hard and pillows uncomfortable, others appreciated the comfortable apartment and its proximity to the center. Despite the variance in bed comfort, the clean and functional apartments and big parking area add to the overall positive aspects of the stay.
Cleanliness
Visitors to 'Les Reflets d'Ax' largely appreciate the cleanliness and tranquility of the accommodations. Many reviews highlight that the apartments are very clean and well-maintained, contributing to a pleasant stay. Guests frequently described the lodging as clean, well-equipped and quiet with beautiful views adding to the overall ambiance. There are mentions of the general condition of the housing being well upheld with some reviews acknowledging the cleanliness and silence as key positive aspects.
However, it's worth noting a few points of criticism. Some guests found the cleaning services lacking, mentioning quick or subpar cleaning in certain cases. Additionally, the kitchen utensils didn't meet cleanliness standards for some and a few reviews pointed out that the apartments were smaller than expected and not entirely free of spiders. Noise from the reversible air conditioning and inadequate soundproofing also drew complaints.
Despite these issues, the apartments' cleanliness, combined with good locations and functional equipment, generally provided a positive experience for many visitors. Additional perks included friendly atmospheres and superb views, particularly of the surrounding mountains.
Staff
At 'Les Reflets d'Ax', guests consistently praise the exceptional friendliness and professionalism of the host, particularly highlighting the standout dedication of Serge, the manager. The host is not only visible but also actively offers valuable advice on local attractions, ensuring a personalized experience. Visitors frequently mention the host’s kindness, availability and responsiveness, appreciating the warm and accommodating welcome they received. Communication with the host is smooth with many noting the owner's efforts to provide all necessary information and respond to requests promptly. Overall, the welcoming nature and attentiveness of the staff contribute significantly to a positive stay at this hotel.
Wi-Fi
Les Reflets d'Ax, a charming hotel, offers a mixed experience when it comes to Wi-Fi connectivity. While some guests have praised the good Wi-Fi when available, others have encountered significant challenges. The internet connection can sometimes be temperamental with reports of non-existent or very low-speed connections being common. Unfortunately, the Wi-Fi service does not always align with the description provided in the accommodation details, leaving some guests without access for several days. Additionally, issues such as the absence of user codes or arriving to a closed reception have exacerbated the problem for some visitors. Despite these hurdles, the hotel has shown a willingness to compensate for the inconvenience, easing the experience for some guests. However, the inconsistency in Wi-Fi provision remains a notable concern for many.
Pool
Les Reflets d'Ax offers a highly praised swimming pool that guests frequently describe as pleasant, very nice and splendid. Its picturesque setting includes views of the mountains, adding to the overall appeal. Although a bit far from the city center, around 1 km to the main square, the pool area is considered a highlight of the hotel experience.
Guests note that the pool area is well-maintained and its size is particularly appreciated. There are some logistical limitations mentioned, such as the pool closing relatively early at 6:30 PM with some conflicting information about being open until 8 PM. Additionally, potential visitors should be aware that the pool closes for the season on September 15th.
Despite occasional issues like the presence of bacteria which prevented use at times, the pool remains a standout feature that enhances the stay at Les Reflets d'Ax, offering a serene place to relax with beautiful scenic backdrops.
Parking
Les Reflets d'Ax offers a convenient and spacious parking experience for its guests. The hotel features a very large parking lot, providing ample space to accommodate vehicles without any hassle. Many guests appreciate the easy access to their apartments with parking available right next door or in front of the accommodation. The location, on the outskirts of the village, contributes to the quiet and pleasant setting, further enhanced by the free parking provided. The vast parking area ensures that guests have no worries about finding a spot for their car, making it an excellent choice for those traveling by vehicle.
FAQ
Yes, Les Reflets d'Ax has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Les Reflets d'Ax.
Yes, Les Reflets d'Ax welcomes dogs.
Yes, parking facilities are available at Les Reflets d'Ax.
